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Business Systems Analyst Resume

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PROFESSIONAL SUMMARY

  • 11+ years of experience in software development as designer and developer.
  • 3 years of relevant experience with Sales Force Admin and development.
  • Experience in working with Java/J2EE, Salesforce.com and Big Machines.
  • Solution Architect involved in business interactions for gathering requirements and converting them into high level and low level design.
  • Interacting with the Business on a regular basis and providing them the updates on meetings.
  • Preparation of technical and design documents.
  • Excellent Communication & Interpersonal Skills, strong analytical capabilities.
  • Exposure to various verticals/domains at various stages from conception to implementation maintenance such as Health & Life Sciences, Banking & Insurance (BFSI) Manufacturing.
  • Strong technical skills in design, development and implementing the applications.
  • Certified Salesforce Platform Developer I.
  • Oracle Big Machines Yellow Belt certified professional.
  • Java 1.6 certified professional.
  • Experience in CRM technologies - Chordiant Foundation Server, Sales Force.
  • Having Client side work experience, travelled Turkey and Poland
  • Good Exposure on Apex Classes, Triggers, Visual Force pages, Custom Objects and Standard Objects, Reports, Dashboards, workflows & Approvals.
  • Participate in Coding and Application’s review. Sent status Reports and Release Notes to the client regularly.
  • Effectively communicate with all team members and with the management team. Involved in all development, support and consulting activities.
  • Good working experience in Triggers, Test Methods, writing SOQL, SOSL queries, APEX Data Loader, Java, Struts, Chordiant and well versed with RDBMS like MS-SQL server 2005 and Oracle 10g.
  • Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers, and working with Force.com IDE.
  • Experience in developing User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules etc.
  • Good exposure to agile development methodologies.
  • Holding valid H1-B till July 2020.

TECHNICAL SKILLS

Primary Skill category: Java/J2EE, SFDC and Big Machines

Frameworks: Struts1.X, Hibernate,Spring3.0,Chordiant

Web Technologies: HTML, JSP, Apex, Visualforce

Servers: Apache Tomcat, WebSphere

IDE: Eclipse, NetBeans, RAD, Work Bench

Scripting Languages: Java script, CSS

Database: SQL Server 2005, Oracle 10g

PROFESSIONAL EXPERIENCE

Confidential, USA.

Business Systems Analyst

Responsibilities:

  • Business interactions to gather the list of enhancements which are pending for implementation in eWorkflow.
  • Analyzing them providing possible work around.
  • Gap analysis in existing functional specification and current system.
  • If the requirements require customization or development effort, doing impact analysis on the existing system.
  • Working with TAO and Ops team in root cause analysis and operational issues.
  • Coordinating with TAO, development, QA and Ops team for upcoming releases.
  • Communicating the list of enhancements with Development team and QA for their inputs and impact analysis.
  • Quarterly release change plan circulation with business, TAO, Ops, development and QA team.
  • High level requirements gathering, freezing the requirements for each enhancement.
  • Updating JIRA and keeping track of discussion and action items.
  • Updating the functional specification and getting approval on the same from business.
  • Managing the Quarterly release life cycle.
  • Providing estimations for the release with development, QA, UAT and Production efforts based on development, QA inputs and their availability.
  • Validating the QA test plan and test cases and test results.
  • Validation of changes in Dev, QA, UAT and Production environment.
  • Creation of UAT test cases, validating them with TAO and business.
  • Performing UAT with business and UAT sign off.
  • Knowledge transfer with Ops and TAO on the upcoming releases.
  • Coordinating with Deployment team with release in Dev, QA, UAT and Production environment.
  • Validation of changes in each environment. If something comes in middle of the release cycle, working with dev, QA and development team to move the changes in the same release.
  • Implementation plan, deployment window approval, release notification and release notes preparation and circulation.
  • Post production performing smoke test and sharing the results.

Confidential, UK.

Business Systems Analyst

Responsibilities:

  • Business interactions for gathering requirements and converting them into high level and low level design.
  • Interacting with the Business on a regular basis and providing them the updates on meetings. Direct contact with the end users and Business Leads
  • Unit Testing, Integration Testing and deployment.
  • Identify the root cause of the issues and providing a permanent solution.
  • Work with the client in proposing solutions for the overall stability of the applications.
  • Coordinate with onsite and offshore team during developing, testing and deployment
  • Coordinate with client and vendors in case of production issues.
  • Prepare documents for Technical design processes and post implementation documents
  • Prepare Technical and Business processes documents for Bug-Fix, Maintenance, Stabilization and development work.

Confidential, UK.

Technical Lead

Responsibilities:

  • Business interaction for stabilizing BIDS application.
  • Provided end to end system support for the business.
  • Maintain and monitor all the related applications in all the environments that is, development, staging and production,
  • Fixing all the bugs in production.
  • Deployment of the enhanced modules.
  • Unit Testing and integration testing of the enhanced modules
  • Involved in fixing the existing issues.
  • Analyzing and providing solutions to new requirements.
  • Created users, roles, profiles, groups and sharing rules to provide appropriate permissions and data access in application.

Confidential, UK.

Technical Lead

Responsibilities:

  • Implemented end to end functionality from designing to testing.
  • Configured the SQL server data base and created stored procedures to update and insert each table.
  • Configured the data loader to pull the data from SFDC objects from different environments.
  • Configured the data loader to push the data from SFDC to SQL data tables.
  • Created the batch files to Run the data extracting process from Salesforce objects and insert or update the data tables.
  • Scheduled the batch file with Windows Task scheduler.
  • Coordinating and communicating with clients and connecting with them for various business requirements
  • Involved in testing across different environments.
  • Given Knowledge transition to team members.

Confidential, UK.

Technical Lead

Responsibilities:

  • Business interaction for Gathering customer requirements.
  • Analyzing the requirements.
  • Converting them into functional/technical Specifications
  • Configuration and customization of Salesforce.com that includes creation of custom objects, fields, validation rules, workflow rules, define record types, create page layouts, etc.
  • Developed Visualforce pages, controllers and triggers for all modules
  • Involved in creation of roles and profiles to provide appropriate permissions and data access in application.
  • Developed Workflows and approval process.
  • Created users, roles, profiles, groups and sharing rules to provide appropriate permissions and data access in application.

Confidential, USA.

Technical Lead

Responsibilities:

  • Worked on configuration, commerce and proposal issues.
  • Worked on new requirements and change requests.
  • Worked on solving several BM tickets based on the issue raised and complexity.
  • Worked on the different rules which allow the user to choose their required option which renders a good usability for the application.
  • Worked on importing and exporting huge amount of user data using the editor
  • Created the work flow and technical specification document for all product families
  • Experience in using Document Engine Editor which is specifically designed by The Big Machines Company
  • Coordinating and communicating with clients and connecting with tams for various business requirements
  • Involved in testing across different environments.
  • Given Knowledge transition about Big Machines to team members by having several sessions online and offline.

Confidential

Technical Lead

Responsibilities:

  • Requirement gathering, analysis and designing the use cases
  • Involved in creation of approval processes, workflows, experienced in analysis and design of applications using UML and design patterns
  • Testing, Defect logging & fixing
  • Providing technical and functional support to the team

Confidential

Developer

Responsibilities:

  • Application study and understanding.
  • Interacting with the Developers and solution center team on the functional clarifications.
  • Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, and Validation rules.
  • Also worked on Page layouts, Components, Visual Force Pages to suit to the needs of the application
  • Developed Apex Classes and test methods to achieve user’s desired functionality.
  • Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
  • Implemented web service consumption functionality for this application that takes input from user, hits the UTD web service and provides response to the end user.
  • Deployed this application in various environments such as Dev, QA, IT 01 and Production.

Confidential

Java developer

Responsibilities:

  • I have worked on Technical design and development of Use Cases Query Portfolio, Simulate Portfolio, View Portfolio Alerts and Manage Portfolio Alerts.
  • Implemented Service APIs for Simulate and Query Use Cases.
  • Involved in Development of BO and BS
  • Involved in development of JSF using Trinidad Tags.
  • Involved in Bug Fixing.

Confidential, US

Developer

Responsibilities:

  • Core team member, involved in 2 iterations (Account Title, my profile and account settings, Login and Registration)
  • Owned client specific Dynaview Framework with Struts Framework
  • Interacted with external services like Check Free, Cash Edge and Fiserv using Web Services
  • Handled complex objects in Java using Struts Framework.
  • Handled both functional and Technical aspects.
  • Handled individual modules
  • Mentor for new joiners
  • Contributed to the project as a key developer working on both front end and middle tier
  • Converting html's to shtml's applying dynaviews while using struts framework and reusing single shtml for error scenarios, exercising the best use of dynaview benefits.
  • Participated in brain storming with tech leads under Iteration1, Check Free and Cash Edge, and understood the requirements precisely
  • Contributed for low level design documents Coordinated with onsite team tech leads directly for the modules that I handled.

Confidential

Developer

Responsibilities:

  • Involved in the solution development.
  • Involved in the BGM Module for displaying the users the features we offer to them and also tracking the audits of the users.
  • Responsible for front end, used JSP’s.

Confidential

Developer

Responsibilities:

  • Involved in this project from the start.
  • Implemented new requirements in the Overview Module and Resource Module, actively Participated in the Defect Fixing of the Admin & Finance Module and Reports Module.
  • Involved in writing Unit test case and Involved in unit testing.

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