Business Systems Analyst Resume
PROFESSIONAL SUMMARY
- 11+ years of experience in software development as designer and developer.
- 3 years of relevant experience with Sales Force Admin and development.
- Experience in working with Java/J2EE, Salesforce.com and Big Machines.
- Solution Architect involved in business interactions for gathering requirements and converting them into high level and low level design.
- Interacting with the Business on a regular basis and providing them the updates on meetings.
- Preparation of technical and design documents.
- Excellent Communication & Interpersonal Skills, strong analytical capabilities.
- Exposure to various verticals/domains at various stages from conception to implementation maintenance such as Health & Life Sciences, Banking & Insurance (BFSI) Manufacturing.
- Strong technical skills in design, development and implementing the applications.
- Certified Salesforce Platform Developer I.
- Oracle Big Machines Yellow Belt certified professional.
- Java 1.6 certified professional.
- Experience in CRM technologies - Chordiant Foundation Server, Sales Force.
- Having Client side work experience, travelled Turkey and Poland
- Good Exposure on Apex Classes, Triggers, Visual Force pages, Custom Objects and Standard Objects, Reports, Dashboards, workflows & Approvals.
- Participate in Coding and Application’s review. Sent status Reports and Release Notes to the client regularly.
- Effectively communicate with all team members and with the management team. Involved in all development, support and consulting activities.
- Good working experience in Triggers, Test Methods, writing SOQL, SOSL queries, APEX Data Loader, Java, Struts, Chordiant and well versed with RDBMS like MS-SQL server 2005 and Oracle 10g.
- Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers, and working with Force.com IDE.
- Experience in developing User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules etc.
- Good exposure to agile development methodologies.
- Holding valid H1-B till July 2020.
TECHNICAL SKILLS
Primary Skill category: Java/J2EE, SFDC and Big Machines
Frameworks: Struts1.X, Hibernate,Spring3.0,Chordiant
Web Technologies: HTML, JSP, Apex, Visualforce
Servers: Apache Tomcat, WebSphere
IDE: Eclipse, NetBeans, RAD, Work Bench
Scripting Languages: Java script, CSS
Database: SQL Server 2005, Oracle 10g
PROFESSIONAL EXPERIENCE
Confidential, USA.
Business Systems Analyst
Responsibilities:
- Business interactions to gather the list of enhancements which are pending for implementation in eWorkflow.
- Analyzing them providing possible work around.
- Gap analysis in existing functional specification and current system.
- If the requirements require customization or development effort, doing impact analysis on the existing system.
- Working with TAO and Ops team in root cause analysis and operational issues.
- Coordinating with TAO, development, QA and Ops team for upcoming releases.
- Communicating the list of enhancements with Development team and QA for their inputs and impact analysis.
- Quarterly release change plan circulation with business, TAO, Ops, development and QA team.
- High level requirements gathering, freezing the requirements for each enhancement.
- Updating JIRA and keeping track of discussion and action items.
- Updating the functional specification and getting approval on the same from business.
- Managing the Quarterly release life cycle.
- Providing estimations for the release with development, QA, UAT and Production efforts based on development, QA inputs and their availability.
- Validating the QA test plan and test cases and test results.
- Validation of changes in Dev, QA, UAT and Production environment.
- Creation of UAT test cases, validating them with TAO and business.
- Performing UAT with business and UAT sign off.
- Knowledge transfer with Ops and TAO on the upcoming releases.
- Coordinating with Deployment team with release in Dev, QA, UAT and Production environment.
- Validation of changes in each environment. If something comes in middle of the release cycle, working with dev, QA and development team to move the changes in the same release.
- Implementation plan, deployment window approval, release notification and release notes preparation and circulation.
- Post production performing smoke test and sharing the results.
Confidential, UK.
Business Systems Analyst
Responsibilities:
- Business interactions for gathering requirements and converting them into high level and low level design.
- Interacting with the Business on a regular basis and providing them the updates on meetings. Direct contact with the end users and Business Leads
- Unit Testing, Integration Testing and deployment.
- Identify the root cause of the issues and providing a permanent solution.
- Work with the client in proposing solutions for the overall stability of the applications.
- Coordinate with onsite and offshore team during developing, testing and deployment
- Coordinate with client and vendors in case of production issues.
- Prepare documents for Technical design processes and post implementation documents
- Prepare Technical and Business processes documents for Bug-Fix, Maintenance, Stabilization and development work.
Confidential, UK.
Technical Lead
Responsibilities:
- Business interaction for stabilizing BIDS application.
- Provided end to end system support for the business.
- Maintain and monitor all the related applications in all the environments that is, development, staging and production,
- Fixing all the bugs in production.
- Deployment of the enhanced modules.
- Unit Testing and integration testing of the enhanced modules
- Involved in fixing the existing issues.
- Analyzing and providing solutions to new requirements.
- Created users, roles, profiles, groups and sharing rules to provide appropriate permissions and data access in application.
Confidential, UK.
Technical Lead
Responsibilities:
- Implemented end to end functionality from designing to testing.
- Configured the SQL server data base and created stored procedures to update and insert each table.
- Configured the data loader to pull the data from SFDC objects from different environments.
- Configured the data loader to push the data from SFDC to SQL data tables.
- Created the batch files to Run the data extracting process from Salesforce objects and insert or update the data tables.
- Scheduled the batch file with Windows Task scheduler.
- Coordinating and communicating with clients and connecting with them for various business requirements
- Involved in testing across different environments.
- Given Knowledge transition to team members.
Confidential, UK.
Technical Lead
Responsibilities:
- Business interaction for Gathering customer requirements.
- Analyzing the requirements.
- Converting them into functional/technical Specifications
- Configuration and customization of Salesforce.com that includes creation of custom objects, fields, validation rules, workflow rules, define record types, create page layouts, etc.
- Developed Visualforce pages, controllers and triggers for all modules
- Involved in creation of roles and profiles to provide appropriate permissions and data access in application.
- Developed Workflows and approval process.
- Created users, roles, profiles, groups and sharing rules to provide appropriate permissions and data access in application.
Confidential, USA.
Technical Lead
Responsibilities:
- Worked on configuration, commerce and proposal issues.
- Worked on new requirements and change requests.
- Worked on solving several BM tickets based on the issue raised and complexity.
- Worked on the different rules which allow the user to choose their required option which renders a good usability for the application.
- Worked on importing and exporting huge amount of user data using the editor
- Created the work flow and technical specification document for all product families
- Experience in using Document Engine Editor which is specifically designed by The Big Machines Company
- Coordinating and communicating with clients and connecting with tams for various business requirements
- Involved in testing across different environments.
- Given Knowledge transition about Big Machines to team members by having several sessions online and offline.
Confidential
Technical Lead
Responsibilities:
- Requirement gathering, analysis and designing the use cases
- Involved in creation of approval processes, workflows, experienced in analysis and design of applications using UML and design patterns
- Testing, Defect logging & fixing
- Providing technical and functional support to the team
Confidential
Developer
Responsibilities:
- Application study and understanding.
- Interacting with the Developers and solution center team on the functional clarifications.
- Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, and Validation rules.
- Also worked on Page layouts, Components, Visual Force Pages to suit to the needs of the application
- Developed Apex Classes and test methods to achieve user’s desired functionality.
- Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
- Implemented web service consumption functionality for this application that takes input from user, hits the UTD web service and provides response to the end user.
- Deployed this application in various environments such as Dev, QA, IT 01 and Production.
Confidential
Java developer
Responsibilities:
- I have worked on Technical design and development of Use Cases Query Portfolio, Simulate Portfolio, View Portfolio Alerts and Manage Portfolio Alerts.
- Implemented Service APIs for Simulate and Query Use Cases.
- Involved in Development of BO and BS
- Involved in development of JSF using Trinidad Tags.
- Involved in Bug Fixing.
Confidential, US
Developer
Responsibilities:
- Core team member, involved in 2 iterations (Account Title, my profile and account settings, Login and Registration)
- Owned client specific Dynaview Framework with Struts Framework
- Interacted with external services like Check Free, Cash Edge and Fiserv using Web Services
- Handled complex objects in Java using Struts Framework.
- Handled both functional and Technical aspects.
- Handled individual modules
- Mentor for new joiners
- Contributed to the project as a key developer working on both front end and middle tier
- Converting html's to shtml's applying dynaviews while using struts framework and reusing single shtml for error scenarios, exercising the best use of dynaview benefits.
- Participated in brain storming with tech leads under Iteration1, Check Free and Cash Edge, and understood the requirements precisely
- Contributed for low level design documents Coordinated with onsite team tech leads directly for the modules that I handled.
Confidential
Developer
Responsibilities:
- Involved in the solution development.
- Involved in the BGM Module for displaying the users the features we offer to them and also tracking the audits of the users.
- Responsible for front end, used JSP’s.
Confidential
Developer
Responsibilities:
- Involved in this project from the start.
- Implemented new requirements in the Overview Module and Resource Module, actively Participated in the Defect Fixing of the Admin & Finance Module and Reports Module.
- Involved in writing Unit test case and Involved in unit testing.
