SUMMARY

• Development and business requirements, BSA for app dev and technical teams: UI, data, architecture, ETL, training.
• Program Mgmt: Collaboration with owners, UX, offshore.
• Technical issue resolution. Validation of systems and data.
• Agile & SDLC work.
• Lead for Oracle BPM automation projects in Payments, Checking and bill generation, Marketing.
• PM for server install. QA test design and mgmt. Reporting to VPs and CIOs to gather data integration requirements.
• Member of PMO to plan milestones in JIRA. Application dev, work management, UAT, training, legacy replacement.

TECHNICAL SKILLS

Methodologies: Agile, SDLC Waterfall, JAD, RUP documentation at all companies

Documentation: Technical specs, product specs, business requirements, data dictionary, traceability, agendas

Systems / Tools: SAP, Informatica 10.1, JIRA, Rally, Oracle BPM, SQL Server, EDI, MS Project, Confluence, Visio, .Net Development, HP Quality Center, HP ALM, MS Office, SharePoint, Mercury, Selenium

Reporting Data: MS Excel, Cognos, Business Objects, Oracle, SQL, MS Access, SSRS, Hyperion, AS400 interface

Platforms: Windows, Informatica, Android and iOS mobile, AS400, mainframe.

PROFESSIONAL EXPERIENCE

Confidential, Rolling Meadows, IL

Technical Business Lead

Responsibilities:

• Datamart design: Mappings for MuleSoft implementation to provide 3,000 fields, data extracts, from ODS to all clients.
• Managed analytical resources to convert source code and designs into mappings from data warehouse to datamart.
• Project management to meet milestones for source to target progress, transformations, alternate sourcing decision.
• Requirements, analysis of claim and financial data, formulas, alignment of business rules, data profiling & ETL scripts.
• Gap analysis of tables and fields to add to APIs.
• Recreation of historical customer data transfers in new environment.

Confidential, Northbrook, IL

Business Systems Analyst / Proj Mgmt

Responsibilities:

• Agile project for insurance service app with SAP payment integration, https transfer, A/R, EDMS, workflow automation.
• Liaison to business owners and external data partners to automate workflow, ETL, design UI, and resolve exceptions.
• Managed ETL resources. Produced transformation and load rules, design of data sends to NAS share, UI field display.
• Authored integration design specs for MVP: document uploads, transaction UAT, mail & print service, external pmts.
• Designed database and mapped fields to Allstate db’s. Gathered user and UI requirements.
• Profiled .xml source data.

Confidential, Chicago, IL

Business Systems Analyst / Proj Mgmt

Responsibilities:

• Agile project to implement new platform for Patient Experience portal: UI design, platform requirements, and test plan.
• Produced technical specifications: Infrastructure processing, API’s, data flows, templates and transmission, reporting.
• Liaison to IT Sr. Mgr, Product Owner, QA, developers, non - technical BA’s. EDI analysis, email alerts, data validations.
• Managed resource allocations and progress in Rally. Wrote user stories, acceptance criteria, to track IT development.
• Managed 4 QA resources to complete test steps.
• Created issue tracker, wireframes, client guides, system design doc.

Confidential, Evanston, IL

Business Systems Analyst / Prog Mgmt

Responsibilities:

• Agile project to document technical processes, API’s, requirements.
• Resolution of data profile issues from external files.
• Documented legacy platform with senior IT staff and ETL team.
• Designed transmission templates to simplify uploads.
• CIO presentation: IT operation cycle in Visio.
• Process redundancies, architecture, interfaces, actors, validation reports.
• Supported Program Mgr. to resolve duplicate PSAT student scores, .csv deltas, and to simplify intake process for MVP.
• Scrum team BSA and liaison to product owner.
• Redesigned UIs to provide business with a workspace to manage issues.

Confidential, Deerfield, IL

Business Systems Analyst / PMO

Responsibilities:

• Created Agile epics and stories with Product Team, Release Mgmt, and vendors.
• Managed and documented business requirements. Project, sprint, and resource planning, mapped stories to milestone.
• Liaison to program teams for documentation: UI, KPIs, template design, and training docs. Developed JIRA Risk Tracker.
• Member of the JIRA team: Configured custom dashboards, gadgets, views.
• Managed stories and release plans for PMO.

Confidential, Chicago, IL

Business Systems Analyst

Responsibilities:

• Multiple applications system. Data collection, rules, XML data validation pre / post network transmission to service center.
• Supported Agile/Scrum large scale project with changing priorities.
• SSRS reports tracking data usage, and HP ALM tests.
• Managed forms rule changes to keep current with US government policy.
• Authored FRS, manuals, stored in SharePoint.
• Presented new functionality every 2 weeks to USCIS liaison and PMO.
• Published release notes for Operations VP, team.

Confidential, Lincolnshire, IL

Business Systems Analyst

Responsibilities:

• Requirements, user stories, Agile setting.
• Integrated recently acquired products to Adobe content management system.
• Supported product owner to meet corporate release schedule of combined logistics and inventory technology catalog.
• Completed work planning and roadmap for initial work sprints.
• Prioritized products for phased market releases online.

Confidential, North Chicago, IL

Business Systems Analyst / Prog Mgmt

Responsibilities:

• Finance process automation projects in Payments, Checking & bill generation. Market study automation, BI data storage.
• All projects: Project lead for weekly client mtgs: UX team design, reports, resource planning, traceability to QA & UAT.
• Author of FRS and training docs on SharePoint.
• Mobile access, single sign-on, app store integration. Defined metadata.
• Agile and waterfall hybrid: Agile for deployments, testing, fixes, UAT, and rework. Waterfall for requirement gathering.
• Network Purchasing project: lead on team of 12. Corporate purchase interface.
• Resolved process and compliance risks.
• Market Research and BI project: lead on team of 7 to automate input of 150 data fields, store in DW, send notifications.
• Automated Check Request project: lead on team of 12 to simplify check process as pilot for network payment system.