EXECUTIVE SUMMARY:

Senior level technology development professional with extensive experience in designing, implementing and managing complex multi - vendor software development environments for cloud (IaaS, PaaS, SaaS) and physical (hosted data centre and server room) environments. Highly knowledgeable and experienced in all areas of computing technologies and developing technology based programs for the operations of a business. Also, knowledgeable and experienced in managing budgets and risk through security mechanisms, compliance monitoring and computer forensic programs. Natural ability to build teams and educate management with staff in technology operations. Focused on designs that achieve desired strategic goals. Experienced in emergency repair and an effective change agent; adept at combining business process restructuring, enterprise integration and forming business partnerships with new technologies to create best fit solutions in business enterprises that desire enhance functionality and productivity.

AUTHORED SOFTWARE:

Various Basic Languages

Symbol C++ hand held systems inventory and supply chain

Foxpro, Access, SQL database and data warehouse systems

Android Mobil Application in Java Script

LAMP and AJAX development under Linux

SKILLS LIST:

Technology Architecture and Infrastructure ERP Development and Management Project Management and Recovery Implementations, Integration and Conversions Governance, Policy, and Program Development AWS: EC2, RDS, elastic networking devices, storage Monitoring: CloudWatch, Cloudflare, AppDynamics, New Relic, LogicMonitor DevOps methodologies and automation Microsoft Cloud: O365, Azure and other Microsoft platforms OPC (Oracle Public Cloud): SaaS, PaaS, IaaS, DRaaS, etc. Electronic Commerce Strategy and Development Outsourcing and Service Level Agreements LAN, MAN, WAN: AT&T Fast Connect, Oracle AT&T Net Bond Voice and Video: AT&T IP Flex, SIP and video protocols Mobile Devices on Cellular data networks Electronic Investigation, Forensics and Legal Security Remediation for Audits and Scans Secure file transfer and B2B communications systems Help Desk and Knowledge systems Database, Data Warehousing and Enterprise Reporting Electronic design and fabrication Technical writing, documentation and diagrams LINUX and UNIX Protocol analyzers, test tools and low-level diagnostics Server Room, Wire Plant and Wi-Fi OSI levels: IEEE 802.x, TCP/IP, UDP, HTTP, NFS, Sockets, LDAP, etc. T1, Frame Relay, ATM, SMDS, MPLS, Sonet

PROFESSIONAL EXPERIENCE:

Senior Manager IT

Confidential

Responsibilities:

• This includes systems engineering & administration, operations, and network support.
• With more than 3,700 Applebee's and IHOP restaurants in 19 countries and a 100%-franchised system of nearly 400 franchisees, Confidential is one of the largest full-service restaurant companies in the world.
• Some of my projects have included Microsoft O365 upgrade, Cisco phone system upgrade, Oracle cloud migration and AWS cloud migrations from hosted data centers.

IT Director

Confidential

Responsibilities:

• Design and maintain computer and secure communication systems between all business partners at this leading global supplier of hardware and related components that also provides innovative supply chain solutions.
• Confidential takes full advantage of state-of-the-art software and processes to achieve best-of-breed relationships with its business partners leveraging SAP cloud computing services. Successfully transitioned the company out of ITAR and into a full commercial standing.
• Engineered, programmed and implemented the B2B (Business to Business) infrastructure that utilizes the most recent security technologies available to provide Electronic Commerce with our business partners and customers.
• Created remote data collection program through remote hand-held computers and secure file transfer methods that then integrated into our ERP system SAP.

Computer and Technology Consulting

Confidential

Responsibilities:

• Worked in technology consulting on various MS Windows clients and servers that include XP, Win 7, 2000, 2003, 2008, 2010 Operation Systems with AD, Exchange, SharePoint, MS-SQL and Office. Knowledgeable in most switches, routers and firewalls including Cisco, Sonicwall, Websense, HP, 3Com, etc. Also supporting mobile platforms like Blackberry Enterprise Server, I-Phone and Android. Provide network engineering and computer security assistance.

Director of Engineering

Confidential, Los Angeles, CA

Responsibilities:

• Developed state of the art embedded systems, digital communications and display technologies for international digital marketing company.
• Created new product line of wireless, battery-operated display systems with content management applications.
• Engineered technological drawings, specifications and bills of materials.
• Researched and linked to vendors in China to complete full supply chain.
• Designed and supported complex Linux systems utilizing a wide range of new communications technologies that included Mobile, Internet, wireless and touch screens.

Interim Director and Dean of Online Education

Confidential, Los Angeles, CA

Responsibilities:

• Provide leadership and advice in technology for all campus directors and chairs.
• Work with EDMC to support the corporate infrastructure and directives through products.
• Assisted in moving the campus from collocation with the Art Institute in Santa Monica, CA to a stand-alone location at Confidential .
• I helped launch and support the bisynchronous online education component of the new e-College video conferencing modality.

Director of IT

Confidential

Responsibilities:

• Served as leader of all technology programs in a fast-growing educational environment that specializes in the training of medical technologists and nurses.
• Planned and implemented the building of a new security program, two new campuses, an on-line university, a new campus management application suite a new Mitel phone system, and the restructuring of the entire communications infrastructure using Cisco smart switches, ASA firewalls, Websense and a Citrix MetaFrame server farm.
• Worked closely with all accreditation and compliance agencies to interpret and implement technology related programs and directives.

Chief Information Officer

Confidential

Responsibilities:

• Served in a hands-on executive capacity for a large, freestanding, mental health facility that has nine locations.
• In charge of technology and business operations for the company.
• Developed and implemented custom applications for the automation of clinical charts, scheduling and billing for the entire agency while providing EDI interfaces to various government agencies. Started HL-7 planning with the Los Angeles Confidential
• Developed an Agency wide data warehouse and centralized reporting system that utilizes MS SQL. Developed an effective and comprehensive HIPAA and Corporate Ethics Compliance package for the Agency that reduces risk and liability.
• Completed a very large communications and network overhaul to provide security, auditing, monitoring and to ensure quality of service through the latest in technology switches, routers and firewalls.
• Reorganized the Billing and Business Office operations for the agency resulting in superior service, accountability and revenue realization, while identifying areas for cost reductions.

V.P. of Networking and Systems Engineering

Confidential

Responsibilities:

• Worked directly with the owner of Confidential to grow the existing company into a larger operation that now includes a full range of services and large commercial accounts. Developed and managed teams of programmers and technicians. We had just recently opened a new company called Network Troubleshooters that specialized in advanced computer communications consulting.
• Developed, implemented and supported custom systems for a variety of businesses.
• Performed evaluations and repairs of businesses networks, systems and security environments. Performed successful emergency repair and recovery operations for many clients across many types of systems.
• Specialized in Open System development using LAMP (Linux, Apache, MySQL and PHP/Perl.) Lexus and Toyota Dealership Experience.

Teacher and Course Designer

Confidential, Irvine

Responsibilities:

• Redesigned the Network and Communications Engineering Certification program.
• Designed, certified and taught over 30 classes in advanced computer technology including Advanced Computer Communications, Voice and Data Integration, TCP/IP, Routing Protocols, Novell NetWare, Relational Data Bases, Windows NT IPC Programming, The Future of Network Computing, Windows NT Server Migration, Wireless, Security, Client Server, Open Systems, Distributed Systems, Electronic Commerce and Advanced Internet technologies.

IS Director

Confidential

Responsibilities:

• Head of computer operations for corporate holding office, nine regional offices and 28 district offices around the United States.
• Confidential was reorganized under the guidance of the SEC and certain operations were sold off. The remaining companies, systems and assets were put under our new parent company AVSC/AVSG, trading on the NYSE under the symbol AVC.
• Transitioned custom software package from failure to use in 10 out of 12 district offices, providing inventory, logistics and sales functions for the corporation, integrated into an enterprise reporting system utilizing data warehousing.
• Implemented national VPN (virtual private network) and Internet firewall/monitoring system, thus saving corporation approximately fifty thousand dollars in tie-line costs annually.
• Developed a help desk support structure, operational procedures, security policies and training for each regional office, which reduced costs and increased functionality. Implemented national intranet and extranet application, which utilized Oracle enterprise reporting and data warehousing.
• Overhauled existing digital communications architecture to support client-server and distributed applications that depend on QOS (Quality of Service) to support critical functions.
• Researched, engineered and help program an RF/ID system for the inventory and asset management of rental equipment.