SUMMARY

• 5+ years Project Management, Program Coordination, Change Management experience
• Accounting, Big 4, Finance, Financial Services, Government, Human Resources, Insurance, Legal
• Business, Vendor Services, Software, Web
• Primary hands - on, point of contact for Implementation of Business Projects, Program Coordination, Change Management
• Advanced Business Strategy, Project Process & Methodology skills focused on successfully managing numerous concurrent internal & external full life cycle projects
• Extensive planning and organizational skills, business acumen; quick & efficient follow up, listening, negotiation, clear verbal & written communication skills
• In charge of business planning, PMO, governance, management of projects and programs, quality on time & budget delivery, as expected business value delivered to the satisfaction of Business Sponsors & Stakeholders
• Assigned to initiate, elicit requirements, develop all-encompassing plan in scope, execute programs & projects
• Manage, resolve & own delivery, scope, time, scheduling, resources, cost, quality, issues, conflicts, integration, communications, compliance, risk, constraints, procurement, $2M+ budgets, milestones, change management leadership, expectations, sponsors & stakeholder management
• Create High Level Milestones, Detailed MS project plan schedules, Project & Portfolio Management framework
• Define performance metrics, develop status reports, update all documentation
• Map phases, milestones, tasks, target dates including scope, dependencies, phase gates, resources assigned
• Chart GANTT, PERT, WBS, Baseline, Critical Path, Dashboards, Process flows, diagrams, workflows
• Use MS Office 365, Excel, Word, Email, Outlook, Multiple PPM tools, PPMC, PowerPoint, Project, SharePoint, Visio
• Conduct kick-off meetings with Cross-Functional Resources, Vendors, Sponsors & Stakeholders
• Communicate set priorities, benefits, overall project schedule on plans mapping end to end implementation strategy & success criteria
• Present level of effort plans to meet business goals in delivery, communications, scope, cost, risk, quality, procurement, integration, go-live & ongoing support effectively; Engage collaboration, acceptance, commitment & approval going forward
• Supervise Project Resources, Coordinate change with Worldwide, Remote, Distributed, Offshore, Onsite Resources & Vendors
• Solve issues, risk, compliance, handled escalations, ambiguous communications, conflicts, problems, unexpected obstacles
• Report progress & performance metrics accurately, conduct frequent status meetings, schedule & arranged live & virtual meeting space, conference calls, distributed agenda to all project teams, steering committees
• Stakeholders & executive sponsors to discuss status real time, document & distribute status meeting minutes, action items, decisions, issues

TECHNICAL SKILLS

Assessments: Asset Management * Inventory B2B B2Bi B2C B2E Banking BIDM Business intelligence & data management Big 5 Big Data Billing BP Business Partners BPM Workflow Branch Operations Budget Management Business Administration

Gap analysis Analyst: Gate reviews General Data Protection Regulation GDPR EU - US Privacy Shield

Generalist: GL General Ledger Interface Design Global Supply Chain SCM Demand Planning & Logistics Government Projects Public Sector Local, City, County, State & Federal Guidewire ClaimCenter * BillingCenter * PolicyCenter HB Hospital Billing - Inpatient Health Care Plans Health Care Project Manager Program Manager

HealthPresence Telemedicine: HIE HIX Health Information Exchange

High Accountability: High Reliability HIM Healthcare Information Management HL7 EDI Identity & Fraud incident solutions & prevention IDM IAM Identity Access Management Control iKnowMed Mckesson

Imaging: Impact Analysis Informatics Information Security Insurance Applications Integrated Health Care Integrated Planning & Delivery (IPD) Integration Management Interface Development API Interfaces UI GUI IoT Internet of Things

Issues tracking: Jira Core KPI Key Performance Indicators * Metrics LawPort

Legacy Systems: Legal Litigation Discovery Portal & Technology Localization Lotus Notes M&A Merger & Acquisition Managed Care Information Systems MCIS Map Scenarios Stories

Matrix Management: Meaningful Use Medical Hospitals & Clinics, IPA Microsoft Project Server Mid-Level PM Intermediate

Migration: Mobile Merchant Services * Mobile Pay Money Transfer * SWIFT MS Excel MS Lync MS Office MS Outlook MS Photoshop MS PowerPoint MS Project MS SharePoint MS Visio MS Word Multitasker Non-Profit Non-Technical Non-IT Objective essential feedback On-demand applications Online Services Operational Risk & Readiness

Operations: Oracle E-Business EBS Oracle RDBMS Organization Organizer OS Windows, Linux, Solaris, Ubuntu, UNIX, AIX P&L Profit & Loss * Revenue Packaged Technologies Patient Financial Services

Shared Services: SLA Service Level Agreements & SLM Management Social Media Twitter Facebook Software & Hardware Install Software Deployment SPOC Single Point of Contact * Pivotal Role * Coordinate * Facilitation * Liaison

Spreadsheets: Stakeholder Management Statement of Work (SOW) Strategic Business Goals Alignment Structured Project Management Subject matter expert SME

Supervision: Supply Management Surveys - Users, Customers TCO Total Cost of Ownership Telecommute or Virtual or Remote or Onsite Time Management

UI User Interface: Usability Assessment, Test User Communications Writer UX User experience enhancements & User guides Variance Analysis Vendor Contract Administration - New, Select, Renew, Transfer, Maintain, Cancel, Replace Vendor Management Vendor Services & Solutions

Visio: Web Analytics Web Hosting Web Meetings * Presentations - WebEx * Adobe * TelePresence * AV Audio Visual Web Products Web Services Website Analytics, Search & Promotion Development