SUMMARY

• 10+ years of solid experience in DevOps testing web based and mobile applications.
• Recognized for leadership in planning, scheduling, crisis and risk management, and definition of scope for information systems projects.
• Proven record developing solutions that improve efficiency of Information Technology and business operations.
• Cross cultural experience, and having global foot prints.
• Responsibilities include systems analysis and design to client specifications in defined benefits of organizational and technology objectives, Programs and Solutions.
• Worked on an Identity Management (IdM) project where I created test cases/use cases for creating/updating/deleting new hire, transfers, promotion information, etc.
• Defined scope of Integration Testing initiative to conduct an end - to-end test that spans across multiple sub-processes and systems.
• Entrance and Exit criteria definition and documentation for each cycle of testing.
• Defined Milestones and deliverables for each phase of activity to assist in tracking progress.
• Assisted in Sign-off process for key deliverables to ensure alignment wif Business Sponsors.
• Outlined Test timeline for to start, finish, and duration for each testing phase.
• Defined daily test schedule for each test cycle that includes test cases, sequencing and dependencies.
• Defined QA Roles and Responsibilities by business processes and documented/communicated to team members.
• Designed processes methodologies for Test Case Repository, Test Scheduling, Test Case Status and Test Defect Management.
• Defined Test Defect approach and Test Metrics, and documented/communicated to Project Team.
• Created Integrated set of data throughout all test cycles to support overall test execution.
• Prepared Test Data based on teh requirements of Test Scenarios and Test Cases for both manufactured and sample production data.
• Communicated risks, issues, and status on a daily basis between members of teh test team, and formal communication provided in weekly status reports and email.
• Identified and documented teh Business Scenarios and supporting Test Cases that will be tested and validated during teh Integration Testing phase.
• Ensured Business Scenarios fit wifin teh overall QA project scope (in terms of business areas, sub-processes, applications, geographies).
• Leveraged existing documentation to define Business Scenarios and Test Cases.
• Leveraged noledge holders as needed to assist in teh definition of Business Scenarios and Test Cases
• Assisted in creation of Test Cases for each Business Scenario, and reviewed scripts for QA standards.
• Prioritized teh development of Test Cases to coincide wif teh scope of individual Test Cycles.
• Designed test script and Data templates, reporting dashboards to ensure completeness/accuracy of information.
• Defined data approach and a detail data plan for each Test Cycle that may include Manufactured Data, or previously defined data, or automated data conversions using sample production data.
• Defined expected results upfront and validated actual results during test execution
• Areas of Expertise: Writing SQL queries to validate test data; Test development, scheduling and execution, Dev Ops test automation, test project management, Agile, SDLC.
• Personal Strengths: Team player, work independently, self-starting, hard working, strong planning and project management skills, strong work ethic, well organized, take teh initiative to solve problems, work well under stress.
• Strong proficiency in software development life cycle including test strategy preparation, test plan development, test case creation, test execution and bug tracking.
• Tested web applications in Waterfall and Agile development processes.
• Analyze business requirements, software requirement specifications to create test plans and test cases for manual and automated testing.
• Experience in GUI, Integration, Functional, System Regression, Stress, Load and UAT Testing using White box and Black box methods.
• Experience in designing and developing test framework using C# and .NET.
• Familiar wif understanding object oriented design and coding principles.
• Strong noledge testing mobile applications for smartphones and devices built on iOS platforms.
• Knowledge of Test-Driven Development principles and tools for mobile devices.
• Understanding of Quality Assurance Life Cycle and Agile Test Methodologies which consists of preparing documentation, writing detailed Use Cases/User Stories.
• Created detailed QC documentation including QA reports, lead SQA and project stand-up meetings.
• Lead testing efforts wif business analysts, and customers.
• Can quickly learn new tools and technologies.
• System Analytical Skills: Analyze user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations.
• Extensively involved in testing applications manually.
• Experience testing application written in Java, HTML, XML, Intranet and Internet.
• Communication Skills: Work well wif other team members to quickly develop constructive working relationships, and always provide verbal or written feedback.

TECHNICAL SKILLS:

Languages: C++, C, PL/1, COBOL, Pascal, BASIC, UNIX Shell Script Language, JavaScript, SQL

Operating Systems: Microsoft Windows 7, Vista, NT, 2000, 2003, 2007, 2010 and XP, MVS Mainframe, AS400 mid-range, AIX, HP-UX, Solaris, Digital UNIX, Microsoft MS-DOS, Linux, Windows 2000 (Small Business Server & Advance Server), Windows Foreign Languages (German, French, Italian, Spanish), PowerBuilder

Database Applications: Oracle 11g (SQL*Plus), Sybase (Isql), Microsoft (SQL Server, Access), Informix (Dbaccess), DB2 UDB (ODBC, DB2 Client), Lotus Notes, Vantive 8, APRORI, TERADATA, Remedy, Rational Clear Quest, Quest Software SQL Navigator

ERP: PeopleSoft HRMS 7.0 /7.5 / 8.3, PeopleSoft Financials 7.x, Student Administration 7.0, SAP HR, FICO

Application Software: Siebel (v99.5, 99.6, 2000), BEA®TUXEDO, RADAR®, PATROL®, Microsoft Office Professional 2007( Word, Excel, PowerPoint, Access), Netscape iPlanet, FastTrak, Microsoft IIS, WordPerfect, Lotus Notes DB, SunNet Manager, Cascade View, HP OpenView, SNMP MIB Manager, Install Shield, SmartStart 6.x, SmartDBA Solutions v3.x, VMware Workstation v5.5.x, SnagIt v9.x, Cognos, Oracle Identity Management (IdM), SharePoint 2003, Informatica, HP® Quality Center v10.x, Microsoft Visual Studio 2012, Microsoft Team Foundation Server, Microsoft Test Manager 2012, Clarity, Remedy, JIRA, Zephyr, HP® ALM v12.x, Microsoft Dynamics 365, Microsoft CRM 201x

Hardware: SUN Workstation, IBM309X, AS400, RS6000, UNIX Client Server, HP-UX, NEC, Compaq, Dell, DYNIX/ptx, Compaq Tru64, HP Proliant Servers

Automation Tools: Seque SilkTest, TC Driver, Mercury Interactive Test Director (8 years), WinRunner (7 years), Load Runner, Selenium, HP® Quick Test Professional v10.x, HP® Unified Functional Testing v12.x

Browsers: Internet Explorer, Mozilla Fire fox, Safari, Chrome

PROFESSIONAL EXPERIENCE

Confidential

Business System Analysts

Responsibilities:

• Participated in Integration, User Acceptance Testing (UAT) and Functional testing of UWA products.
• Identified test requirements from specifications, mapped test case requirements and designed test coverage plans.
• Developed, documented and maintained functional test cases and other test artifacts like test data, data validation, harness test scripts and automated scripts.
• Executed and evaluated test cases and reported test results.
• Attended daily Scrum meetings wif CRM project team to discuss overall project statuses, etc.
• Verified defects as they were readily available for re-test verification.
• Identified potential quality issues per defined process and escalated potential quality issues immediately to management.
• Ensured that validated deliverables meet functional and design specifications and requirements.

Environment: Microsoft Office Professional, Microsoft Team Foundation Server 2012, Microsoft SQL Server 2008 R2 Database, Microsoft Snipping Tool, Microsoft CRM Application

Confidential

Senior Consultant

Responsibilities:

• Analyzed/reviewed business requirement documents for teh Constellation & Integrys Power Transformation project.
• Created test cases for testing four (4) types of Billing Methods: Dual billing, two (2) types of Utility Consolidated Billing rates: Bill Ready and Rate Ready, and Supplier Consolidated.
• Created new meter usages (Invoices) on Power Retail accounts in Genesis system.
• Modified deals so that their were no gaps in teh timelines for teh regions/utilities being verified.
• Verified invoice and calculations for teh C&I Power Transformation project.
• Performed prep and preview steps as part of teh billing account process in Genesis applications.
• Identified and reported all prep and preview step issues to teh Team Lead for review.
• Captured Hourly Detail usage and snapshot copy of teh Invoice prior to Final Print step.
• Verified error logs and stored categorized each error in separate folders: Data Management, Pricing, and Credit.
• Attended daily triage meetings to go over C&I Power transformation issues identified.
• Re-verified C&I Power Transformation issues that were resolved.
• Analyzed/reviewed business requirement documents for teh Navigates system.
• Created test cases for new/enhanced features for several modules for teh Navigates project using HP ALM test management tool.
• Executed test cases in HP ALM tool.
• Logged and reported software defects to teh Navigates development team using HP ALM.
• Re-verified defects as they were readily available for System Integration Testing (SIT).
• Attended daily triage meetings wif teh Navigates project team to discuss overall project status, issues, etc.

Environment: Microsoft SharePoint, HP ALM, Lotus Notes, Microsoft Visio, Snag It, MS SQL Server DBMS

Confidential

Responsibilities:

• Gatheird and analyzed new business requirements from business community and external clients.
• Served as a liaison between teh business community or external clients and teh IT organizations in order to provide technical solutions to meet user needs.
• Worked on an Identity Management (IdM) project where I created use cases for teh human resources department.
• Worked on processes to control access to all digital assets, including devices, network equipment, servers, portals, content, applications and/or products.
• Worked closely wif Project Managers, Sr PMOs, Analysts, and SMEs in delivering all new project initiatives to external clients.
• Created new System Management Manual (SMM) and Work Instruction (WI) state compliant documentation to inform our external clients of new improved processes and/or procedures.
• Created high-level Microsoft Visio diagrams to depict teh new process flows for new business processes being introduced to our business community or external clients.
• Worked wif teh Training Coordinator in delivering training documentation which was presented to our end users in formal training sessions.
• Attended meetings wif teh PMOs, and IT Delivery teams to keep track of progress of project tasks, etc.
• Environment: Microsoft SharePoint, Remedy, Clarity, Microsoft Office Professional 2007, Microsoft Visio, Snag It, Texas Data Center Services Portal, Identity Management (IdM)
• Analyzed/reviewed business requirement documents for teh GMS project.
• Created test cases for new/enhanced features for several modules for teh Global Management System (GMS) project using Microsoft Test Manager (MTM).
• Executed test cases in Microsoft Test Manager.
• Logged and reported software defects to teh GMS development team in Microsoft Team Foundation Server (TFS)
• Re-verified defects as they were readily available for System Integration Testing (SIT).
• Verified all new/enhanced functionality worked in (UAT) User Acceptance Test environment before business users/SME were tasked to evaluate their changes they requested.
• Provided weekly statuses to Transocean and Confidential Management.
• Attended weekly meeting wif GMS project team to discuss overall project statuses, etc.
• Provided KT training to offshore resource on GMS Test processes, GMS module overview, GMS Security user/role testing, GMS Test sites, review Business Requirement documents, overview of Microsoft Test Manager and Microsoft Team Foundation Server, Microsoft SQL Server 2008 R2 database schemas, etc.
• Environment: Windows, Microsoft Visual Studio 2012, Microsoft Test Manager 2012, Microsoft Team Foundation Server 2012, Microsoft SQL Server 2008 R2 Database, Microsoft Snipping Tool
• Performed DIT (Dev) and SIT (Test) testing on different xml file types (lasso, dset, phone home, OME, agile catalog) that teh client normally receives from their customers.
• Performed end to end Integration Point testing on teh DSET file type in DIT (dev) and SIT (test) environments.
• Fully tested teh File Sweeper, File Parser, File Cleaner process for teh Informatica component.
• Created test cases for teh File Sweeper, File Parser, File Cleaner components. Test cases were uploaded into Zephyr Test Case Management Tool.
• Created test cases for teh end to end Integration Point testing for teh Phone Home project for all xml file types.
• Wrote SQL queries to verify test data was processed correctly in teh database.
• Reported software defects to teh Phone Home development team in JIRA defect reporting tool.
• Verified DSET reports during teh iterative testing cycles.
• Attended several project related daily and nightly conference, testing status, and scrum calls wif teh global project team to go over wat was tasks completed, tasks that are pending, road blocks if any and any testing or defects that were reported.
• Verified defects as they were readily available for re-test verification.
• Provided daily statuses on tasks that were performed to Confidential and Dell management.

Environment: Windows, Informatica/Workflows, Microsoft SQL Database, JIRA (Defect Management Tool), Zephyr(Test Case Management Tool), Snipping Tool

Confidential

Responsibilities:

• Worked in an agile development environment wif frequently changing requirements.
• Reported software defects to teh ALSC development team.
• Re-created software defects wif development and have identified teh point of origination.
• Performed regression testing by verifying teh software is stable.
• Wrote test scenarios based on requirements during each iterative testing cycles
• Wrote SQL queries to verify test data was processed correctly in teh database.
• Attended daily project related status meetings
• Installed teh latest version of teh ALSC software to ensure that testing was performed on teh latest builds.
• Verified defects as they become readily available for re-testing.
• Provided weekly status reports on tasks that were completed.
• Environment: Windows, Microsoft Test Manager, Microsoft Team Foundation Server, MS SQL Server Database 2008 R2 Database, SnagIt v11.0, Camtasia Studio v8.0

Confidential

Test Lead TCoE Consultant

Responsibilities:

• Provided advisory services to IT Shared Services groups in teh areas of enterprise capacity-based planning, business strategy alignment, process improvement, functional domain blueprints, Agile Test Methodologies, and technology transformation and roadmaps for upstream, downstream, commercial, operations and enterprise projects.
• Developed a sustainable approach toward risks, controls, and compliance management.
• Addressed teh complexities of compliance across various frameworks by rationalizing risk management, controls and teh underlying enabling technology.
• Made recommendations to clients on time estimation and approach to effectively testing their systems during teh Repositioning/Transition period.
• Assisted in improving risk intelligence and strengthening decision making and business strategy.
• Drove business performance through convergence of risk and compliance processes and programs.

Environment: Microsoft Windows XP, SharePoint 2003, HP® Quality Center v10.x, Microsoft Office 2007 Professional, SAP

Confidential

Test Lead TCoE Consultant

Responsibilities:

• Worked wif application and technical architecture teams to plan product performance, user acceptance and technical architecture tests.
• Assisted in definition of test scenarios and conditions during test planning.
• Determined all testing environment requirements and tools.
• Reviewed teh development process to ensure that defect tracking (identification, resolving, re-testing and migration of defects) is properly addressed. If not, defined teh defect tracking process and incorporated it into teh overall development process.
• Worked wif teh deployment lead to plan teh application pilot.
• Managed testers’ work throughout test plan development and test execution to ensure that testing is on time and wifin budget.
• Allocated test resources to application tests in multi-test environments.
• Measured and monitored progress during each test to ensure that teh application is tested, validated, and piloted on time and wifin budget, and that it met or exceeded expectations.
• Ensured that teh team followed teh testing standards, guidelines, and testing methodology as specified in teh test approach.
• Reviewed test, validation, and piloted results to ensure that they met teh entry and exit criteria.
• Participated in quality management reviews as outlined in Verification and Validation Overview to ensure adherence to all quality management plans and standards.

Environment: Microsoft Windows XP, SharePoint 2003, HP® Quality Center v10.x, Microsoft Office 2007 Professional, SAP

Confidential

Lead Agile Tester/ Lead QC Analyst

Responsibilities:

• Worked in an Agile development environment wif frequently changing requirements.
• Performed manual testing of web based applications.
• Lead testing efforts for Litton’s Loan Administration/company business for Call Center, Accounting, IT, Loan Admin, Framework, Account Management, PB/Imaging, and Data Warehouse/ETL business units.
• Reviewed product requirement documents, functional specifications, and involved in developing test strategy, test plans, use cases, test case documents and user stories.
• Interacted wif Business Users and Developers for bug reviews and participated in QA meetings.
• Developed and designed innovative methods to improve software quality, test coverage, efficiency and regression coverage.
• Worked on an Identity Management (IdM) project where I created test cases/use cases for creating/updating/deleting new hire, transfers, promotion information, etc.
• Utilized a single identity for a given user across multiple systems eases tasks for administrators and users.
• Wrote SQL queries to ensure that test data was stored properly in teh database. I verified that certain flag statuses were set when certain conditions were invoked.
• Wrote SQL queries on new database tables to ensure that all new data can be inserted, updated, and/or removed when users who had teh proper authorizations to do so.
• Reported software defects to development teams.
• Created a virtual machine test lab that is currently be utilized by teh Quality Control team for testing purposes.
• Performed regression testing by verifying teh software is stable.
• Assisted in trouble-shooting software defects wif development and have identified teh point of origination.
• Created documents to improve on our departments processes and methodologies
• Lead daily stand-up meetings wif QA team members along wif teh project team.
• Projects related tasks completed and assigned by management: File Tracking, Outbound Communication Tracking System, TAX Ph2, Genesys (CTI Dialer), Litton Soft phone, LEAP, Skip Trace, Government Directives: 10-4 (HAUP), 10-5 (PRA), MODTrack, ALTrak, Collect Ph4 (Repayment Plan), Dashboards, Oracle Identity Manager (HR Project), Hardest Hit Funds (HHF) Government Project, Government NPV Portal Test Project, EWM Work Queue

Environment: Windows, Oracle (SQL), .NET, PowerBuilder, Cognos, XML, JavaScript, Fire fox, Infomatica, LSAMS, Microsoft (Access, SQL Server)