SUMMARY

• Accomplished, certified Information Technology executive with extensive experience in defining IT strategies and leading top teams of up to 39 professionals in implementing effective global, multi - million dollar programs. Specializes in optimizing performance, analyzing and resolving technical challenges, and executing critical strategic initiatives for various industries.
• Entrepreneurial, business-centric thinker with in depth noledge of information systems; designs unique business strategy resulting in significant costs savings and increased productivity.
• Exceptional communicator and team motivator with ability to facilitate and manage productive relationships with internal and external stakeholders across business and technical functions.
• Skilled efficiency analyst, excels at developing the overall information vision for the enterprise, including policy and guidelines to achieve internal/external compliance and operational stability/delivery
• Using LEAN IT planning process, ensures high return on investment by analyzing key technology needs dat support, improve and/or transform business strategy, processes, communication and operations
• Leadership for organizational change and transformation, develops highly effective solutions leveraging and delivering technology to maximize corporate competitiveness scaling with the overall growth of the business
• Simultaneously planned, implemented, and maintained projects of over $93M capex and $800K monthly revenue
• Designed and implemented service provider solutions for over 15000 users in a single project
• Supported over 12000 business end users in a 24/7 IT outsourcing environment
• Virtualized multiple enterprise scale antiquated data centers, with minimal impact to the 24/7 operations of the businesses
• Immersed in high risk environments, specializes in high-availability, high stress implementations

AREAS OF EXPERTISE

• Operations Management
• Systems Implementations
• Workflow Optimization
• Cost/Benefit Analysis
• Multi-Site Management
• Transformation Specialist
• Global IT Leadership
• Process Improvements
• Complex Solutions Design
• Budgeting & Procurement
• Data Center Virtualization
• ISP to ITO Services
• Project Management
• Strategic Initiatives
• Infrastructure Upgrades
• Wireless Team Leadership
• IT Governance
• Customer Service

TECHNICAL SKILLS

• Hyper-V
• VMWare
• Azure
• Openstack
• NAS
• SAN
• High Availability
• Cisco CUCM
• Security Systems
• CCTV
• MPLS
• Microwave radios
• GSM
• Solarwinds
• ODNS
• Barracuda Products
• Sonicwall
• O365
• Imprivata

PROFESSIONAL EXPERIENCE

Confidential, Worcester MA

Project Manager

Responsibilities:

• Executed P2V and V2V conversions of over 700 servers, with minimal impact to the clinics
• Migrated all server resources. Storage (NAS) to Netapp, (SAN) to HP-3PAR, and compute onto HP Blades
• Built standards for PM documentation, and direct workflows between various teams, which allowed application migration and upgrades to be 700% faster
• Planned and led implementation of Imprivata solution, successfully enrolling 10K users in under one month
• Replaced printing solution, bringing uptime from 70% to 99%
• Assisted planning and implementation for network redesign, Cloverleaf, VROps, Windows 2003 upgrades, disaster recovery, and O365 projects

Confidential, Waltham, MA

Project Manager

Responsibilities:

• Led deployment of enterprise scale controller based Cisco wireless infrastructure for over 2000 users
• Managed a team engineers for enterprise server, virtualization, and migrations within a Microsoft environment
• Successfully re-designed PM processes and workflows resulting in 50% decreased error rate, 20% decreased deployment time, and increased customer communication.

Confidential, Boston, MA

Consultant

Responsibilities:

• Negotiated purchase and sales of goods to high margin markets with Thai manufacturers and Nigerian importers
• Set up inventory control systems, website, and payment processor integrated with Nigerian cell networks
• Provided T3 support for critical IT and security systems, and end user support for executives

Confidential

IT and Communications Services Manager

Responsibilities:

• Implemented Openstack private cloud of 92 cores 2.4TB RAM, 115TB Storage
• Created the first IPTV system in Western Africa providing cutting edge technology to 19K people throughout Port Harcourt
• Updated telephony from Analog to VOIP using Cisco: Unified Call Manager, increasing availability from 68% to 99%
• Audited assets, which led to the identification of over $450K of undocumented infrastructure
• Ran first internship program, increasing productivity by 200% while lowering costs of new employees by 70%

Confidential

IT Director 

Responsibilities:

• Deployed network and infrastructure projects worth over $1M CAPEX and $1.5M annually recurring revenue
• Changed business model from ISP to ITO, increasing profitability of AIT by 277% over eighteen months
• Established 24/7 NOC to monitor and manage non-terrestrial VSAT network and LAN operations at 29 sites
• Trained 11 field engineers on Windows servers, LAN setup/security, PC repair, C and KU band VSAT systems
• Created financial auditing database to track work orders which found over $300K in unbilled work
• Implemented 21 channel English TV systems using only locally procured equipment
• Set up bandwidth monitoring/management for 2500+ users increasing network uptime to over 90%, from 40%
• Migrated 12 sites from KU-band to C-band systems in Afghan winter to restore key government communications