PROFESSIONAL EXPERIENCE

Confidential, Philadelphia - PA

Business Process Analyst

Responsibilities:

• Writing test cases for various modules, executing test cases using HP-ALM / HP-QC, logging defects and attending defects triage session to resolve the defect/s using SDLC method logy.
• Prepare Business Requirements Document(BRD) conducting JADS Sessions for Processes on IBM mainframe for migrating to the Java based application. SDLC process followed for process flow of AS IS process to “TO BE” process flow and implemented changes/enhancements as SME suggested.
• End User Documentations were prepared.Environment: SDLC process, MS Visio, IBM mainframe utilities, HP ALM for QA process.

Confidential Malvern-PA

Business Process Improvement Analyst

Responsibilities

• Analyzed Confidential ’s existing printing job stream, process of file/data movement.
• Co-ordinated data exchange with RR Donnelley technical migration team.
• Process flow, data flow diagrams. SCRUM sessions attendance conducting JADS Sessions
• Creation of test cases, Manual execution of test cases in HPQC. Defect triaging with RR Donnelley team and Confidential IT team.
• Various management reports were released during the project execution to inform the progress of the project.

Environment: SCRUM, MS Visio, IBM mainframe utilities.

Confidential -PA

Business Process Analyst

Responsibilities

• Analyzed and attending ongoing BRD & FRD discussion, making required changes to the BRD & FRD.
• Participated in Agile Conversion process from BRD sections to story. Conducting JADS Sessions.
• Process flow, data flow diagrams. SCRUM sessions attendance
• Creation of test cases.

Environment: SCRUM, MS Visio, IBM mainframe utilities.

Confidential

Business Process Analyst

Responsibilities

• Design the data / information flow diagram/s for existing process .
• Proposed the new data flow and details for “TO BE” system.
• Created gap analysis between two system (AS IS vs TO BE)
• Analyzed and created help desk phone calls reduction by Subscribers and Providers after New system implementation.
• Through documentation of the project details.

Environment: SDLC Methodology, MS Visio, IBM mainframe utilities, HP QC/ALM.

Confidential

Lead Business Systems Analyst

Responsibilities

• Analyzed, designed, implemented and maintained Electronics Fund Transfers(EFT) project & electronics nonstandard claims processing enhancements using outside vendor. JADS sessions, prepared Business Requirements document(BRD).
• Lead business process coordinator for platform Migration. Moving processes from IBM mainframe to Health Edge software, a Microsoft base platform. Users Documentations were prepared in detail.
• During this transition, act as a Business technical analyst(BA), Quality Analyst (QA) for the testing using HP Quality Systems product. This includes creating test cases, logs defect and defects triaging process.
• Coordination of various groups for the information gathering, arranging meetings and playing lead role for the Functional Information(FRD).

Environment: SDLC, MS Visio, SQL, HP ALM/QC, SCRUM team and Microsoft products.

Confidential, Cherry Hill NJ

Financial Organization & retail Banking-Business Process Consultant

Responsibilities

• Identified and finalize business process inventory with time line, coordinating project progress with IT and Business users group.
• Conducted business process reviews for AS IS Process and draw a complete migration process flow for TO BE process including business process documentation and systems process documentations. Effectively communicated to IT staff and higher business management staff. Preparing BRD & FRD documents and negotiating with various groups to finalize these documents to get the final sign-off to implement it into production. SDLC methodology was used for this project.
• During this transition, was involved in process documentation using VISIO, SIPOC, SQL database inquiry tools. Final End users technical manuals were created as well.

Environment: Waterfall technology, SDLC, MS Visio, SQL and Microsoft products.

Confidential

IT Consulting Organization.

Responsibilities

• IT Training coordinator for new candidates in USA and fresh college graduates from USA colleges.
• Also attended various Business Analysis courses to enhance the BA role, in house as well as at the customer sites. Used Waterfall methodology.
• Generated a business plan with recommendations to Wachovia Bank management.
• During this transition, was extensively involved in users / IT staff information gathering process(JADS) using MS VISIO from Primary actors and secondary actors.
• Test cases were designed for the some of the altered procedures and CICS screens.

Confidential - Somerset, NJ

Investment/Financial Organization - Sr. Business Process Analyst

Responsibilities:

• Provided leadership and direction to a team of five programmers and application developers by understanding business processes, gathering requirements, identifying potential usability issues, managing scope, and ensuring that an appropriate level of application quality was maintained at all times
• Analysis within the group for the enhancement and new product development of the AIPS systems utilizing the Rational Unified Process “RUP”.
• Y2K project coordination and technical solutions guidelines earned an
• Conducted JADS sessions between user group and Pharmacy department managers.
• Gathered systems and business requirement, documented in the requirements in common form of template which can be easily understood by technical and non-technical staff.