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Risk Policy Analyst Resume

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Palo Alto, CA

TECHNICAL SKILLS

  • Microsoft Access
  • Excel
  • PowerPoint
  • Publisher and Word
  • LIS
  • CMSI
  • Jira
  • Nautilus
  • Client
  • Windows
  • Windows
  • MAC OS X
  • SQL
  • Debugging
  • JavaScript
  • Python

PROFESSIONAL EXPERIENCE

Confidential, Palo Alto, CA

Risk Policy Analyst

Responsibilities:

  • Writing complex queries with Oracle SQL in database for daily reports and projects
  • Enhance existing monitoring rules and building models to detect suspicious activity
  • Analyzing large data sets to provide risk related insights and recommendations
  • Designing and measuring A/B tests to optimize existing fraud and credit strategies
  • Conducting ongoing risk monitoring through analytical reports and trends in which has helped identify numerous fraud rings that attempted to steal over $100K
  • Developing useful and insightful information from a variety of data sources
  • Assisted in vendor risk management
  • Help build monthly risk dashboard

Confidential, Palo Alto, CA

Network Review Analyst

Responsibilities:

  • Determined existing fraud trends by analyzing accounts and transaction patterns
  • Reviewed business accounts in the network to utilize in the recommendation pool
  • Analyzed intelligence reports for suspicious accounts and conducting proactive investigations into potential fraud leads
  • Monitored suspicious companies and identifying new connections, resulting in fraud loss prevention
  • Responsible for underwriting increase requests for payment acceleration on accounts
  • Reviewed payment trends, analyzing business and payment patterns to make a decision, while effectively communicating with customers

Confidential, Santa Ana/San Bernardino, CA

Capacity Work Director

Responsibilities:

  • Oversaw operations of Business Service Group and Capacityteams
  • Analyzed files for quality assurance and under TILA/RESPA compliance
  • Analyzing large data sets to provide risk related insights and recommendations
  • Created, prepared and implemented technical reports by collecting, analyzing, and summarizing information and trends
  • Identified, specified and documented functional test cases
  • Handled escalated calls and emails for rush and priority requests
  • Implemented advanced strategies for gathering, reviewing and analyzing data
  • Co - managed 10-12 Loan Processors for two teams while increasing production and loyalty while maintaining high customer services scores
  • Analyzed income/asset, titles and appraisals
  • Provided reports to the Compliance Committee and senior management on a daily basis
  • Analyzed files to ensure they were TILA & RESPA compliant and quality assurance
  • Responsible for site wide classroom training and individual training
  • Contributed to new product development and improvement in product delivery and presentation
  • Effectively prioritize multiple objectives achieving volume goals
  • Analyzing large data sets to provide risk related insights and recommendations
  • Implemented advanced strategies for gathering, reviewing and analyzing data
  • Coordinated, prepared and monitored special projects and reports as required
  • Performed analysis of claims data as assigned for the identification of potential fraud
  • Reviewed and processed FHA, Conventional, HARP, non-conforming and jumbo loans- purchase and refinances

Confidential

Loan Document Specialist

Responsibilities:

  • Consistently placed top 3 funders in the site
  • Implemented quality control checklist for the site, improving quality of files
  • Answered questions regarding all areas of loan services such as and not limited to payment research, credit reports and lien perfections
  • Ensured files were under TILA and RESPA compliance
  • The ability to conduct cost/benefit analysis
  • Analyzed property, documentation and applicant information
  • Responsible for one-on-one loan processor training
  • Performed analysis of claims data as assigned for the identification of potential provider fraud, waste, or abuse
  • Processed FHA, HARP and Conventional loans

Confidential, Riverside, CA

Manager & Head Underwriter

Responsibilities:

  • Managed Sales, Underwriting and Human Resources departments
  • Underwrote insurance policies
  • Hired, terminated and trainedincoming employees
  • Answered client’s mortgage life insurance and policy questions
  • Responsible for marketing of the company through social media

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