SUMMARY:

• Confidential is an experienced quality assurance leader, business analyst, programmer and project consultant with strong data analysis, test automation, development and team management skills.
• Experience spans gathering business application requirements, software application development, image/platform data verification, data conversion, database rules validation as well as traditional quality assurance testing.
• Confidential has worked in traditional Waterfall and Agile methodologies as well as adopting a logical Data - Flow methodology. Implementing Agile Scrum like daily meetings for interface development and testing has improved quality, reduced errors and shortened development time for large Oracle Retail implementations.
• Project management experience with multi-site QA and development teams
• Onshore and offshore multi-team QA management
• Program management in distributed environments
• Experience implementing software processes and best practices in fast paced environments
• Reduced client implementation and maintenance costs by condensing automated and manual test scripts
• Compressed development cycles needed to implement software applications
• Multiyear experience defining low-level testable business requirement in multiple environments from high-level functional requirements
• Experience providing client guidance in selecting best practice QA strategies in both Agile and waterfall environments
• Responsible for the design and implementation of next generation data-driven automated test processes utilizing automation tool sets
• Designed automated framework support for all combinations of GUI Actions including data support for parent child relationships for tables and grids
• Failed application recovery to a common starting point
• Developed and implemented standards for reusable engine processes to be used across multiple software environments and hardware platforms
• Served as a two-time speaker at the Mercury Interactive World Wide Conference

PROFESSIONAL EXPERIENCE:

Confidential, NY

Team Lead

Responsibilities:

• I am leading an Onshore/Offshore Test Team responsible for attaining the necessary knowledge to support functional and regression testing using the waterfall method of the mainframe Agent Commission system.
• During the knowledge transfer phase of the project I will be based in NYC and will be transferred to Dallas later this summer.

Confidential

Project Manager

Responsibilities:

• Develop data conversion cut-over plans for each European country’s payroll and time/attendance systems to support the division of Confidential into Confidential Enterprise and Confidential Inc.
• I was responsible for initial development of plans for several countries meeting with Confidential project managers by way of conference call.
• Plans included the split of current and historical employee data and verification protocols.

Confidential

Oracle Retail Test Practice Manager

Responsibilities:

• I was responsible for developing the Test Practice specializing in Application, Integration, Reporting, Data Conversion and UAT testing and validation.
• Implemented Agile Scrum processes for Interface development.
• I have worked around the globe at Oracle Retail clients implementing the following Oracle Retail modules: RMS, RPM, RDF PO, Allocations, Replenishment, SIM, ReIM, ReSA, SL and GL.
• Responsible for organizing and coordinating User Acceptance Testing for the Oracle Retail implementation, including existing legacy systems and data conversion validation.
• I worked with client team members to define the needs for UAT, created coverage matrixes and defined end2end test scenarios using converted and new data using ReQtest.
• Guided day to day activates during UAT for the business, daily status meeting and weekly stakeholder meetings.
• Responsible for organizing and coordinating Confidential ’s System and Integration Testing for the Oracle Retail implementation and the existing legacy systems.
• Worked with client and consultant team members to define the needs for Confidential, created application and system coverage matrixes and related them to specific test scenarios.
• Implemented Scrum like meetings to improve the delivery of system interfaces. I was responsible for daily status of Confidential to the Confidential project manager; successful GoLive April, 2015.

Management Consultant Test Lead

Confidential

Responsibilities:

• Responsible for all aspects of testing from planning, estimating, resource planning, hiring, allocating resources on teams, execution and reporting
• Provided mentorship to existing Academy Test resources assigned to the project
• Developed strategy for test asset development and execution
• Developed a phased delivery and priority approach for each release
• Assembled an Interface “Strike Team” to quickly resolve global interface issues
• Responsible for guiding seven test team leads
• Developed relationships with business stake holders, Managers and Business Analysis to ensure quality delivery
• Developed standard organization for Quality Center folder structure by release and phase
• Developed and enforced coverage matrix standards in Excel
• Turned over reusable assets (Test Cases, coverage matrixes and data to Business Analysis
• Responsible for integrating Business users into End-2-End test phase
• Provided guidance and QC to business user community for UAT
• Reported daily progress to Project Management team

Confidential

Management Consultant Lead - Business Analysis, Integration Test and Data Migration lead

Responsibilities:

• Developed detailed business analysis strategy for the migration of all patient and historic record data
• Existing Master Patient Index of 376,000 patient records merged or added into existing 2,600,000 MPI McKesson Healthquest solution
• Developed extensive SQL queries to ‘Pre-Process’ groups of MPI records and identify duplicate records before conversion
• Responsible for conversion of all patient history from MEDITECH to HPF GE (RIS/IC, MUSE ECG & PACS) and SoftLab products currently in production at other locations.
• Established an archiving solution for more than 70,000 MPI low quality records not be migrated
• Developed Integration connectivity testing solutions for HL7 transactions across Cloverleaf for 64 future state applications currently in production at other TMHS facilities
• Developed High Level QA Test Plans driven by patient “Day in a life” scenarios
• Implemented Test coverage matrix process to replace traditional low-level test cases
• Provided hands on guidance of all team members with detailed knowledge of all activities
• Delivered weekly reporting to Project Manager, Hospital Directors and Stake Holders
• Developed confidence in every software release

Confidential

Consulting Manager - Software Quality Assurance

Responsibilities:

• QA management with multi-site QA and development teams
• Developed confidence in every software release
• Developed a standard High Level Test Plan
• Defined and documented business requirements to a testable level: “Testable Requirements”
• Develop a consistent test coverage process for all requirement types: (Business, Technical and Performance)
• Responsible for creating coverage matrixes at logical levels for each requirement type
• Developed business test data using “Equivalence Partitioning” & “Boundary Value Analysis”
• Defined separate positive and negative test cases
• Automated verification of detailed Excel spreadsheets
• Implemented a standard Requirement/Issue tracking system
• Defined Entry and Exit criteria for each phase of testing
• Determined scope of regression testing needed to ensure existing Business, Technical and Performance functionality had not been compromised
• Supported production emergency fixes
• Expanded insight into supported applications by creating detailed application “Business Flows”

Confidential

Test Manager - Software Quality Assurance

Responsibilities:

• Worked with users and developers to analyze test requirements and capture them in Deloitte FRICE business documents
• Managed Preparation of Test Scenarios for Non SAP, and SAP Upgrade objects
• Managed Load tested using LoadRunner 9.2 and tracked results using QC
• Interaction of NICS (Web Based Application), RigNet (Mainframe) with SAP
• Interacted with SAP and non-SAP functional and technical business owners to facilitate release readiness
• Managed Testing and validation of Business Master Data across distributed applications
• Validated batch data on mainframe running JCL jobs
• Managed Validation of SAP IDOCS data and comparing results against SAP, CICS and Web data
• Tracked results and documented issues using QC
• Created status and summery reports for management review
• Played role of Project Coordinator between System Integrator (Deloitte), Client Noble, Contractor, and Off Shore teams for all QA related issues. Escalated issues and identified risk during testing to executive management with periodic presentations

Confidential

Managing Consultant - Test Automation

Responsibilities:

• Tasked with designing and implementing a highly reusable, maintainable test automation framework built around Confidential ’s QuickTest Pro and Quality Center
• Designed incorporated custom data-driven approach that for all common action types for .Net and C++ GUI applications including Edit, ComboBox, DatePicker, and Grid objects including support for one too many data types, branch logic on condition and recovery error handling
• Developed procedures for maintainable structure of reusable common processes (Screen level support) and generic processes (Login, error handling, etc.)
• Created a framework able to handle all standard user action types (Add, Update and Delete) required by the GUI
• Implemented MS Team Foundation Server to control source version of common processes and QTP test data
• Worked with technical writers to develop class material for test tool for:
• Linking Business Processes with static and dynamic data at header and Grid (One too many) levels
• Screen objects and data driven spreadsheet

Confidential

Principle Consultant

Responsibilities:

• Delivered Statement of Work, project identification and consulting services for Midwest region
• Provided overall management to multi-site QA and business analysis project teams
• Provided national level technical support to all Confidential QA test automation projects
• Responsible for all QA technical interviews in the Midwest region
• Developed and managed Confidential partnership relationship with Worksoft test automation vendor
• Provided and implementation consultant services for Worksoft projects
• Responsible for developing and implementing reusable generic TSL automated data-driven regression test scripts using WinRunner (version 7.5) and Java add-in for IE 6.0. Standard GUI Checkpoints were used for verification
• Responsible for developing and implementing performance (Load) test scripts using LoadRunner (Version 7.5) assembled from modules (Actions) recorded at the business process level. They were then correlated to support dynamic Web values, modified with Parameterized data, updated with client-defined Think-Times and Transaction names

Confidential

Senior Management Consultant

Responsibilities:

• Responsible for developing the companies’ “Point of View” on automated test strategies and image/platform verification testing for the entire Texas market
• Developed and maintained the business relationship with the Mercury Interactive’s Houston, Dallas and Austin Account Executives supporting them on client sales calls
• Responsible for developing a comprehensive Software Integration Testing Procedure for Hardware, Image, OS, and Drivers for various clients. Gathered and verified information on hardware platforms and images to be qualified. Created an Image Matrix that ensures adequate hardware coverage and a report that details the coverage obtained during testing. Developed Image Test Plan using the Image Matrix. Verified successful install of image checking Device Manager, System Information and Released Image Matrix
• Responsible for developing, implementing and documenting an updated process for Mercury Interactive’s products using compiled module engine technology wrapped around existing TSL (Test Script Language). This process was successfully implemented in AS400, UNIX and Web (HTML) environments under Confidential ’s leadership using up-to-date keyword data-driven architecture. Reusable Microsoft Excel spreadsheet templates were used with high-level WinRunner and XRunner scripts to drive this process

Confidential

Practice Director

Responsibilities:

• Responsible for onshore and offshore multi-team QA management for various clients
• Responsible for developing and implementing reusable automated testing processes that take advantage of reusable called data-driven components using Mercury Interactive’s suite of testing tools
• Successfully implemented these reusable processes for the life of the application
• Developed and refined a reusable process that consisted of called data-driven screen level functions that executed test cases in any logical order
• Developed external data-driven automated screen level functions using Excel spreadsheets with a series of macros allowing different data combinations to be exported to test scripts
• Eliminated recorded automated scripts and reduced client maintenance costs as well as the time required to implement an automated test strategy

Confidential

Software Engineer - Consultant

Responsibilities:

• Worked within a team to develop Cobol II, DB2/SQL Customer Information Management System and a Security Request System
• Reviewed and recommended database design modifications to support proper relationships
• Loaded and verified DB2 data using Platinum (RC/Update) and IBM Load utilities. Unit tested all CICS programs using Xpediter
• Responsible for all aspects of testing including documenting errors, reviewing errors/corrections with team members, and making program corrections
• Worked with the client to develop standardized PowerBuilder data window reports for application
• Reviewed and recommended database access method, (sub-queries) to enhance response time and decrease traffic on Novell network
• Worked with DBA to write Oracle triggers
• Created, documented and wrote Windows Help File for application
• Responsible for all aspects of testing including; insuring Motif standards, documenting errors, reviewing errors/corrections with application programmers, and reviewing weekly status with upper level management

Confidential

Software Engineer - Consultant

Responsibilities:

• Worked within a team to modify Cobol II, VSAM base line Hospital Information Systems
• Created all OS/JCL following client guidelines
• Updated documentation for all programs
• Executed system test and reviewed expected results with customer contact

Confidential

Software Engineer

Responsibilities:

• Provided baseline design and development architecture for a PowerBuilder 2.0, XDB system of forty + windows
• Designed database and developed PowerBuilder window standards for inheritance purposes
• Created system test data and Windows Help file for application

Confidential

Consultant

Responsibilities:

• Responsible for onshore and offshore multi-team QA technical management
• Developed functional specifications and reviewed A, B + C requirements for core system functions
• Reviewed and recommended database design changes to enhance response time and usability of product
• Provided function test case scenarios to developers prior to coding stage of project
• Interviewed and hired six additional test team members for second phase of development project
• Reviewed and rewrote sections of the users' Administrator's Guide and Error Message Manual
• Provided DB2/SQL and database support for system test team of sixteen
• Reviewed Bachman data models and recommended modifications and enhancements for system testing
• Reviewed DB2 access methods and recommended modifications for performance enhancements
• Mapped remote databases to Bachman data model
• Wrote formal test scripts and tested access of remote databases through Bachman data model