SUMMARY

• SAP master data professional wif more than twelve years of successful international implementation experience wif experience in conversion and steady state
• Demonstrated passion for data integrity
• Deep knowledge of SAP best practices to support global business goals and objectives, functional expertise in SD
• Recognized strengths in independent problem - solving and trouble-shooting, planning & implementing proactive procedures, and collaborating wif key global partners to provide support
• Exceptional interpersonal and communication skills
• Extremely organized and detail-oriented wif an excellent record of driving results and providing timely & accurate reporting and results in fast-paced deadline driven environment

PROFESSIONAL EXPERIENCE

Confidential, Minnetonka, MN

Advanced Analytics Consultant

Responsibilities:

• Concurrently managed 25+ global implementation projects end-to-end
• Created customer-facing documentation for implementation project process as well as comprehensive reporting tool training
• Created internal documentation for AA project management and customer load methodology
• Reviewed current team processes to identify opportunities to streamline processes and increase efficiencies; helped increase project turnaround time by 3 months
• Implemented new 1-day SLA process for customer loads and escalations
• Proactively worked to create methodology to identify inactive customers, resulting in a 10% reactivation of current subscriptions
• Provided daily steady state support to all global end users
• Advised customers and consultants as to SAP SF best practices for ATS to Career Site standard field and custom field mapping
• Coordinated and executed weekly, biweekly, & monthly data loads for 150+ customers using custom VBA scripts
• Managed implementation project ticketing queue for teh Advanced Analytics team

Confidential, Hopkins, MN

Commodity Handling Master Data Analyst

Responsibilities:

• Provided daily steady state support to end users in ten business units and 3 functions on three instances. Provided onsite post Go Live support during Hypercare wif a focus on Customer, Vendor, & Material Master issues
• Created, refined, and transitioned Global Standard Enterprise Info Steward Data Quality reports across multiple instances, created detailed documentation for reports to be transitioned to onshore and offshore resources as well as business units
• Extensive data analysis for complex interdependent Global Standard Enterprise Info Steward Data Quality reports; facilitated cross-functional meetings to resolve data gaps while adhering to Global Design
• Coordinated end-to-end test environment data creation for all cycles across all process areas and objects for new functionality FD testing, met daily to confirm test data goals were being met
• Managed team queue for Production Remedy INCs and Test HP ALM Defects, participated in weekly INC and defect meetings to ensure issues were being appropriately addressed and resolved, created ad hoc reporting as needed
• Functional design ownership; INC and CRQ break/fix support for all related issues, provided subject matter expertise for object wifin SAP ECC and Triplepoint CSL, as well as interfaces
• Reviewed current team processes to identify opportunities to streamline processes and increase efficiencies
• Provided support for new functionality SAP ECC configuration relating to fundamental business requirements, retrofit implications, testing, training and documentation
• Coordinated and executed functional testing of applications and interfaces

Confidential, Hopkins, MN

Data Conversion Analyst, Order to Trade Settlement

Responsibilities:

• Acted as a liaison between teh business units and offshore development teams. Worked to align wif multiple consulting partners (Accenture, SAP, Triplepoint, Deloitte, KPMG), onshore and offshore, to ensure timely execution of project requirements
• Full project lifecycle support experience, including requirements gathering and documentation, design work for FD and FMD, development, test, integration & deployment. Facilitated data extraction, cleansing, construction, & migration
• Accountable for weekly status reports to process area leads and process implementation leads on data conversion activity for multiple concurrent projects
• Created test scripts and conducts teh functional integrations tests between integrations and SAP to support successful releases
• Authored functional documentation, including specifications for interfaces and business requirements that support successful mapping of legacy data to new enterprise solution for multiple instances
• Collaborated wif teh business unit teams to ensure strategic organizational objectives are met during teh implementation and converting of key legacy data to teh new ERP source system. Communicated importance of data integrity, data governance, & process adherence
• Conducted data validations during multiple test loads in preparation for SAP solution major releases, deploying analytical skills to validate data accuracy and integrity
• Lead ongoing training for teh business units and functions
• Collaborated wif business and function stakeholders to identify enhancement opportunities
• Adhered to Workplan & Gantt timelines so as to keep multiple interdependencies intact and functioning and downstream objects on track

Confidential Saint Paul, MN

SAP Contract Administrator

Responsibilities:

• Created all new contracts and maintained all existing contracts, corporate and street, nationwide
• Proactively identified opportunities to improve efficiencies wifin teh contracts process while providing on-going communication & documentation to internal departments, wif a focus on maintaining customer pricing confidentiality
• Performed sales and service business processes in SAP CRM and SD as well as reporting through SAP BW
• Utilized SAP CRM and SD as an extended user through:
• Creating and changing business partner and condition master data
• Creating, changing, and completing sales orders, service contracts, service orders, and confirmations.
• Executing, changing, and enhancing reports
• Participated in a global project that dealt wif global process reorganization and implementation of SAP in 23 countries, wif a focus on auditing contracts, manually creating contracts & creating training documents
• Key power user and business partner on teh sales and service team that played a vital role in teh service processes for teh US
• Involved in teh testing phases: unit, integration and user acceptance test in teh service area for teh US
• Tested & implemented end-to-end processes and teh data migration in teh service area for teh US. Executed teh data migration, conducted end-user training, and provided post go-live support to SAP users
• Managed technical support and maintenance requests for Contract and Sales reporting for approximately 50 Corporate Accounts team members, including researching reporting issues and troubleshooting to determine resolution
• Developed and maintained Standard Operating Procedure documentation for end-to-end Contract process