SUMMARY

• Results driven, customer - focused IT leader with demonstrated success in the design, delivery, and management of data-driven technology solutions that support strategic business objectives and deliver business value.
• Deep experience as an IT strategist, innovator, and transformative leader gained from working in a variety of different sectors across a wide range of enterprises on an extensive portfolio of projects.
• Highly experienced in leading and managing the people, process, and technology needed for successful digital transformations.

AREAS OF EXPERTISE

• IT Strategic, Tactical & Operational Leadership
• Agile Software Development, SDLC, DevOps
• Enterprise Architecture & Business-IT Alignment
• Cloud, SaaS, PaaS, IaaS, Hyperconvergence
• IT Infrastructure Design & Implementation
• Business Process Improvement & Management
• IT Project, Contract & Relationship Management
• IT Portfolio & Financial Management
• Information Security & Risk Management
• Data Strategy, Big Data, Business Intelligence & Analytics
• IT Governance, HIPAA & Compliance Management
• Team Building, Mentoring & Leadership

PROFESSIONAL EXPERIENCE

Confidential

Associate Professor

Responsibilities:

• Develop and deliver software development and programming curriculum to teach the future technologists how to design and deliver cutting-edge software applications based on OOP/OOD methodologies.
• Programs of instruction include JAVA, Python, JavaScript, Visual Studio (.NET), TSQL and related database technologies.

Confidential, Bedford, VA

Director of Information Technology

Responsibilities:

• Deliver leadership in the design, implementation, and management of IT resources and capabilities to support County business units including GIS, Public Safety (Fire/EMS/911/Sheriff), Public Works, Courts, Health & Social Services, Community Development, Parks & Recreation, Tourism, Revenue and Treasury services.
• Led initiatives to improve IT accountability, delivery, transparency, and business relationships with County stakeholders. Strengthened IT leadership team and transformed IT into a trusted business partner.
• Prepare annual capital and operating budgets, maintain financial controls over IT expenditures, handle negotiations for vendor contracts, and coordinate payments to vendors. Designed and implemented technology project model to govern technology investments.
• Implemented information security program leveraging NIST Cybersecurity Framework/ISO 27001 best practices to remediate shortcomings and transform IT from reactive to proactive cybersecurity posture.
• Implemented employee cybersecurity awareness and education program that reduced employee susceptibility to email phishing attacks from 35% to 2% over a six-month period.
• Designed and implemented next generation Cisco voice and network infrastructure services to remediate poor service quality, reduce service deployment times, deliver proactive security, drive down costs, and shift IT focus to user experience and agile value delivery.
• Designed and implemented next generation hyperconverged private cloud infrastructure consisting of two data centers connected via high-speed (10G) fiber to deliver agile, efficient, scalable, and fault tolerant IT resources and capabilities to County stakeholders.
• IT Modernization dramatically reduced data center TCO freeing up capital for higher value strategic initiatives.
• Changed IT team focus from “keeping the lights on” to business innovation.

Confidential, Charlottesville, VA

Chief Technology Officer, Solutions Architect

Responsibilities:

• Provided strategic, tactical, operational, and technical leadership for enterprise IT solutions provider.
• Recruited, mentored and trained customer-focused IT teams that delivered IT business value.
• Led development of Visual AA Enterprise, a patient management system for physical rehabilitation hospitals and therapy clinics. Visual AA provides patient referral and registration management, appointment scheduling, master patient index, charge capture, document imaging, content management, business intelligence, and reporting services.
• Leveraged leadership, enterprise application development, infrastructure, sourcing, integration, and project management skills to lead teams in the design and implementation of agile, data-driven enterprise IT services that improve business processes, increase capabilities, and achieve competitive differentiation.
• Developed and managed annual IT operating and capital budgets. Consistently delivered IT projects on time and budget while maximizing ROI and strategic business value.
• Leveraged extensive experience in systems analysis and design, application architecture, data architecture, application development, application integration and system development life cycle (SDLC) project management do deliver high impact solutions to challenging business problems.
• Led process improvement project to optimize insurance claim reimbursement for Virginia hospital leading to an 18% increase in visit utilization, a 6% reduction in claim denials and over $6M in revenues.
• Developed improved patient scheduling processes for Virginia hospital that increased staff utilization by 20% and reduced patient no show and cancellations by 8% resulting in $9M in additional revenue.
• Implemented information technology and process improvements to enable Virginia hospital to open two new inpatient hospitals and 11 outpatient clinics throughout Richmond, Virginia.
• Led successful ERP, CRM, and patient accounting and documentation implementations.
• Planned, implemented, and managed server consolidation, virtualization, hyperconverged, and public/private cloud implementations that freed up human and financial capital for higher priority IT initiatives.
• Designed, implemented, and managed IT infrastructure services including multiple data centers, LANs, WANs, WLANs, switching and routing (Cisco L2/L3), VPNs, firewalls, servers and endpoints (Unix, Linux, Windows), Active Directory, virtualization (Hyper-V, VMware vSphere), TCP/IP, DNS, storage, System Center, Exchange, SQL Server, SharePoint, business continuity, disaster recovery, information security, and cloud services.
• Applied deep technical expertise in enterprise architecture to design and implement data-driven IT solutions that increase organizational capabilities and deliver bottom-line impact.
• Led teams in the development of highly available (24x7x365), high volume enterprise healthcare applications.
• Consistently delivered projects on time and budget leveraging skills in systems analysis and design, application architecture, application development, and system development life cycle (SDLC).
• Led successful Saleslogix CRM implementation for Selling Power that delivered significant business value by dramatically lowering sales cycle and faster time to insight.
• Leveraged software development and expert TSQL development skills to solve business problems using data. Highly skilled in SQL Server, SSIS, SSRS and SSAS. Database development and DBA experience includes extract, transform, load (ETL), data definition (DDL), data manipulation (DML), and data control (DCL).
• Designed and implemented master data model (MDM) and enterprise data warehouse (EDW) for Virginia hospital that provides master patient index (MPI), data integration and reporting services for all patient related applications including registration, scheduling, EMR, pharmacy and patient accounting.
• Designed, developed, and implemented XML & HL7 integration engine that provides real-time information exchange, HIPAA compliance auditing, and logging of patient information between patient registration, clinical, EMR, pharmacy, accounting, Kronos, and Lawson human resources and payroll applications.