SUMMARY

• 11 years’ experience in Testing of java, OAF, Web, Mainframe and Webservices.
• 5 years of experience in Salesforce CRM and integration testing
• Writing Selenium automation scripts using Java and C#
• Automation testing using Postman for API test.
• Manage process of implementing improvements and assuring new functionality in SFDC platform
• Excellent domain knowledge in Telecom, Capital Markets & Banking
• Worked extensively in Testing Projects with Waterfall and Agile Scrum Methodology
• Good knowledge in software Testing life cycle (STLC) and Bug Life Cycle
• Experience in Test environments setup like ST, UAT and PVT
• SFDC Testing of portals & communities and sales configuration changes
• Testing Custom Objects, Custom Fields, Picklist and Role based page layouts, Custom Tables
• Testing Administrative tasks like profiles, users, roles, permission sets, Tasks, Events and Actions
• Experience in testing Master details relationships and lookup relationships between custom objects
• Testing Visual Force pages, Reports, custom objects, SOQL, SOSL queries to validate data
• Experienced in Webservices Testing/validation using SOAP and Rest Clients
• Worked in trading tools like Aladdin, Bloomberg, WSO
• Experience in cloud - based IT Service Management tools like TDP, TFS and ServiceNow for Scrum
• Experience in mainframe skills like COBOL, JCL and DB2
• Extensive experience in testing of mainframe application functionalities.
• Experience in validating data between DB2 and DW using QMF and NDM respectively
• Validating the mainframe functionality through CICS screens
• Testing of front end java screens to back end mainframe applications
• Monitoring jobs on CA-7 scheduling tool
• Good experience in SQL Server Management Studio, SQL Developer and FTP tools like WinSCP
• Advanced experience in using test management and defect tracking tools like Microsoft TFS, Zephyr, HP Quality Centre, ALM and JIRA for specifying requirements, writing detailed test plans, updating test cases, maintaining test scripts
• Worked on Functionality, Integration, GUI, Regression, Boundary Value Analysis, Equivalence Partitioning, Patch and Data Migration testing
• Tested the Applications compatibility in different browser versions of Chrome, IE and Firefox
• Good experience in Windows, UNIX and Linux Environments.
• Worked closely with the development team to ensure the defect fix and retest
• Actively participated during the release of the product and provided go-live support during deployment, worked on User Certify Testing
• Black box, White box and Soap and RESTful API testing
• Experience in Mobile testing using Perfecto tool
• Performed Smoke test, System test, Functional, Integration, Regression End to End, UAT and UCT activities in Test environment and Production support environment
• Performed backend testing and verified data integrity; executing SQL Queries on Oracle and DB2
• Manage and troubleshoot production tickets on client ticketing portal
• Extensive experience in MS-Office applications like Word, Excel, Power Point and Visio
• Documenting test artifacts like Catalogs, Test Strategy, Test Plan and Risk Log
• Preparing Requirement Traceability Matrix
• Generating Test Coverage, Defects Logs with Charts and Graphical reports using tools like Jira.
• Driven daily bug review meetings, weekly status meetings, walkthroughs and interacted with onsite coordinators

TECHNICAL SKILLS

• Salesforce Certified Administrator
• SCRUM/Agile Methodologies
• ITIL V3 Foundation
• Project Management Skills
• DB2
• Banking 101
• Capital Markets 101
• Java, COBOL, VSAM and JCL
• Portia, Aladdin and Bloomberg
• Oracle, DB2 databases and SQL
• Agile Scrum and Waterfall
• JIRA, Test Rail, HP QC ALM Expert,MTM
• Microsoft Office Suite
• Selenium WebDriver, HP QTP/UFT
• Business artifacts documentation
• Expert in using tools like - Wiki, Rally,

PROFESSIONAL EXPERIENCE

Confidential, TX

Salesforce Tester

Deliverables / Responsibilities:

• Responsible for project lifecycle, including analysis, design, development, implementation and support.
• Design Test Plan for Planned Iteration for Sprints
• Ensure acceptance criteria is covered
• Extensive experience in testing of custom objects, custom fields, Pick list, and role-based page layouts, Custom Tabs as per application requirements.
• Validated Data Loader activities for insert, update, and bulk import and export of data from Salesforce Objects.
• Actively worked on Salesforce CRM Integration Testing on webservices like JSONs and Soap XMLs.
• As part of Salesforce integration, analyzing Application Interface Design documents for various external systems and validated data into/from Salesforce against other applications.
• Verified read, extract, and load data from comma separated values (CSV) files.
• Testing of Administrative tasks like creating profiles, users, Roles, permission sets, Email notifications and Templates, Tasks, Events and Actions.
• Testing of master-detail relationships and lookup relationships between the custom objects as per business requirements.
• Testing using SOQL, SOSL queries to validate data, Testing of Reports for custom objects.
• Testing of Visual Force pages for various functional needs in the application.
• Setup Test Data for API testing
• Created Test cases using Element locators and Selenium Webdriver method.
• Enhanced Test cases using Selenium WebDriver and JAVA.
• Create, Execute and maintaining Selenium automation scripts in JAVA.
• Created test framework using Selenium for further test creation and execution.
• Integration test runs using Selenium. Perform failure analysis of the test runs and fixing failed scripts
• Debugged the test scripts, created batch tests, verified the test results and reported the defects using QC
• Responsible for Quality aspects and artifacts documentation
• Execute Manual and Automated test scripts
• Continuous Integration testing using Jenkins and Github as version control tool.
• Provide project artifacts, data and metrics for sr. project management
• Trace functional requirement from conception to closure
• Participate in product backlog refinement
• Conduct Sprint Planning meeting
• Tested and Validated Sales and service PBI’s (product backlog items)
• Improve Quality standards by managing MTTR for the application, by pursuing application dev/ st team to work on critical project needs and support
• Co-ordinate between onsite/offshore teams, customers, other support groups for smooth implementation of testing and to manage escalations as required.
• Review the development of test cases, test scripts, and test data for functional and non-functional testing and execution of test scripts.
• Ensure reviewed defects are fixed and closed. Ensure the test execution is as per the planned execution dates, and quality of deliverables as planned.
• Escalate situations if required Confidential appropriate times.
• Provide status to key stakeholders on weekly application meeting.
• Developed test reports and participated in testing prioritization and archived test results and user signoff.

Environment: Windows10, Salesforce, Dataloader, APEX, Visual Force, Java, Mailinator, Mobius, Oracle Receivables, SQL Developer, Jira, Test Rail, MTM, HP ALM, Postman, SOAP UI, Jenkins.

Confidential

Test Lead

Deliverables / Responsibilities:

• Coordinated with systems partners to finalize designs and confirm requirements.
• Implemented user acceptance testing with a focus on documenting defects and executing test cases.
• Managed testing cycles, including test plan creation, development of scripts and coordination of user acceptance testing.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Validated Data Loader activities for insert, update, and bulk import and export of data from Salesforce Objects.
• Documented business processes and analyzed procedures to see that they would meet changing business needs.
• Interact with Business users / Client and elicit Business Requirements.
• Defining Business Rules and Scope definition of Business flow.
• Client facing and RA artifacts demonstrations
• Design Test Plan for Planned Iteration
• Create Test cases for Sprint user stories
• Ensure acceptance criteria is covered
• Extensive experience in testing of custom objects, custom fields, Pick list, and role based page layouts, Custom Tabs as per application requirements.
• Validated Data Loader activities for insert, update, and bulk import and export of data from Salesforce Objects.
• Verified read, extract, and load data from comma separated values (CSV) files.
• Testing of Administrative tasks like creating profiles, users, Roles, permission sets, Email notifications and Templates, Tasks, Events and Actions.
• Testing of master-detail relationships and lookup relationships between the custom objects as per business requirements.
• Testing using SOQL, SOSL queries to validate data, Testing of Reports for custom objects.
• Testing of Visual Force pages for various functional needs in the application.
• Setup Test Data for API testing
• Responsible for project lifecycle, including analysis, design, development, implementation and support.
• Perform Smoke test, System test, Functional, Integration, End to End, User Acceptance testing and Regression testing activities in Test environment and Production support environment.

Environment: Salesforce, Dataloader, APEX, Visual Force, Java, Oracle, SQL Server Studio, HP ALM.

Confidential

Quality Assurance Analyst

Deliverables / Responsibilities:

• Understand the Use case stories and write Acceptance Criteria
• Verify and Validate application by executing acceptance test suite
• Coordinating with Scrum masters and Feature owner for signing-off planned work item per iteration.
• Planning and execute Cross testing activities with many scrum teams
• Coordinating across On-site and Off-shore located distributed teams
• Supporting testing in Iterative, System and Regression tests.
• Understand the Use case stories and write Acceptance Criteria.
• Worked extensively with Line of Business and User Acceptance testing resources to cover total functionality for System Integration testing, including end to end and regression testing.
• Created test data in System Integration and User Acceptance testing environments by conditioning data per scenarios identified in test scripts.
• Prepared Requirement Traceability Matrix after completion of test plan and test scripts.
• Test data retrieval from DB2 using QMF and from DW using NDM.
• Prepare Understanding Document by analyzing BRD & EDD.
• Functionality testing: QAT and support IST/UAT
• Update Clarification document for Onsite Coordinator.
• Development/Review of test cases and Execute the test cases on Windows and mainframe environments.
• Regression Testing.
• Defect Tracking: new/retest/close activities.
• Executed Run for record for Production Sanity.
• Execute the test cases on Windows and mainframe environments.
• Defect Tracking: new/retest/close activities.
• Identified and documented defects/system issues using the Quality Center and assisted of root cause analysis for timely resolution of defects.

Environment: Mainframes, COBOL, JCL, DB2, CICS, FileAid, Changeman, Ellipse, HP Quality Center.