SUMMARY

• Over 7+ years of experience in IT industry which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of Projects in Confidential .com this involves working with configuration, customization, integration, deployment, communities and classic to lightning migration, lightning components, lightning design system. 2 years of experience on JAVA
• Expertise in SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Visualforce pages, Reports, Dashboards.
• Extensive experience in creating Roles, Profiles, Hierarchies, workflows, approval processes, validation rules and sharing & security rules.
• Experienced in CRM business processeslikeForecasting, Campaign Management, Lead Management andKnowledge Management.
• Proficient with technology, including office applications, sales force automation, database systems, executing data imports, running exports, merging records, and running reports
• Interface with staff developing strategy as technical advisor for new functionality from Confidential .com app exchange applications, releases, and upgrades
• Provided direct supporttoSalesforce usersduringpost-implementation issues and migrated metadata from sandbox to production.
• Working knowledge in generating Reports, Dashboards, customized reports and analyzing the data in Sales Force.
• Worked on Lighting Components in UI framework in web apps for mobile and desktop devices.
• Created Lighting Components on Open Source Aura Framework
• Experience in developing, maintaining and performing processes to continuously monitor data quality and integrity in platform applications.
• Created workflow rules, Case escalation rules, Case assignment rules in service cloud.
• Created Web-Lead, Big Deal Alerts, Custom Forecasting, Territory Management, Multiple Currency Management on Sales Cloud.
• Used different data tools - Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete etc.
• Good Experience in Deployment using change sets and ANT tools.
• Proficient in Confidential developer toolkit including Apex Classes, Controllers, Triggers, Apex Web Services, Force.com IDE, Visualforce, Migration Tool, AJAX.
• Worked with End users and acted as a Business Analyst by noting the requirements from the End users like Project managers, Development teams
• Experience in managing full sandbox, developer sandbox and Configuration-only sandbox.
• Strong Knowledge in AppExchange Applications for integrating with Third Party Applications.
• Strong knowledge in Data cleaning and deduplication of records not only through app exchange applications but through traditional methods like using excel as well
• Configure and maintain Reports and Dashboards
• Superior knowledge of SOA design principles and RDBMS technologies. Sound ability to integrate various business processes across different systems
• Implemented and delivered projects under Agile Development Environment and Test Driven
• Environments with large & small project teams. Assisted in the enforcement of project deadlines and schedules. Ability to apply general organizational knowledge of the business and systems processes in problem analysis.
• Committed to excellence, self-motivator, quick-learner, diligent, team-player, and a prudent developer with strong problem-solving skills and communication skills.

TECHNICAL SKILLS

Confidential .com: Apex, Visual Force, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, App

Exchange tools: Docusign, Conga, Eclipse, Confidential .com, Force.com IDE, Apex Data Loader, Roles & Profiles.

Web Technologies: HTML, CSS, JAVA SCRIPTS, XML, JSON

Databases: MySQL, SQL Server 2000/2005/2008 , MS ACCESS, Oracle 10g

Operating Systems: UNIX, LINUX, Windows 95/98/2000/XP/2003/7/Vista.

Languages: APEX, JDK 1.4/1.5, C, Java, Servlets 2.1/2.2, Java Beans, EJB 1.x/2.x/3.xJUNIT, SOQL, SOSL, AJAX.App/Web ServersAPACHE TOMCAT

PROFESSIONAL EXPERIENCE

Confidential, Indianapolis, IN

Salesforce Developer

Responsibilities:

• Participated in requirements gathering from clients, estimating the number of hours required for the development work.
• Worked on multiple projects, designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Worked onSalesforceLightningComponents for building customized components replacing the existing ones.
• Also embedLightningComponents in Visual force page by using newLightningOut feature by event-driven programming.
• Experience in modifying Visualforce pages to be supported inLightningExperience and good understanding oflightningmode and its features.
• Responsible for setting up web service integrations.
• Triggered interface events by user interactions, which includesLightningComponent framework and involved in buildingLightningComponents using the aura framework.
• Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.
• Created Impressive designs with Custom styling to bring dynamic versions of the components when setting up inlightningApp builder.
• Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Worked on Third party tools like Zuora used for Automatic billing and Manage recurring revenue.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Deployed using change sets and ANT tools.
• Worked with Multi-Currency, Multi-Language, Product & Price book set-ups.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other Components on a record detail and edit pages.
• Worked on Confidential standard objects like Accounts, Contacts, Opportunities, Products, Price Books, and Opportunity Line Items etc.
• Created Custom profiles and assigned to the users based on their roles in the organization.
• Created users using the Data loader and assigned the users to the chatter groups
• Involved in code reviews with client development teams and training them to utilize the functionality developed for them.
• Created the Public groups based on the access permissions.
• Implemented AppExchange applications on Force.com platform

Environment: platform, Confidential Lightning, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, WSDL, SOAP, REST API, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in, Windows Vista

Confidential, San Jose, CA

Salesforce Developer

Responsibilities:

• Performed the roles of Confidential Administrator/Developer and Business Analyst in the organization
• Worked on industry standard messaging and communication protocols
• Worked closely with development teams to design, build and test application and provided direction for system enhancements and defect fixes.
• ImplementedCase Managementby creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Resolved issues connected toCall Centers, usage ofCTI adaptersandMobileapplications.
• Designing and enhancing the existing Claims Coding, testing, modifying, debugging, documenting, implementation and deployment of software using the Informatic tool Review
• Developed Visualforce pages to prepopulate certain fields and embedded it in the application.
• Experience in creating visual work flows to automate certain business flows.
• Enabled and configuredE-mail Relayfeature for the e-mail administration for the entire organization.
• Worked extensively in customization ofService Cloud Consoleby embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Performedapplication configuration, testingandevaluationtoensure qualityandconsistency.
• Worked with various Confidential .com standard objects like Cases, Accounts, Contacts
• Designed and developed workflow rules, validation rules, approval processes and customizations within Confidential .
• Experience in Apex Classes, Controllers & Triggers considering governor limits and various other components as per the client and application requirements. Wrote triggers to route the escalations to different queues and levels, assigned it to different users according to the business logic.
• Created several Unit Tests for code coverage.
• Created templates, page layouts, and record types according to the business process requirements.
• Created custom reports to track the cases, asset to be available to different levels in the organization based on their profiles.
• Used the sandbox for testing and deployed the code to the different instances after testing.
• Created Change Sets and deployed it in Production organizations.
• Experience with Agile software development methodologies.

Environment: Saleforce.com platform, Apex, Visualforce, Eclipse IDE, Workflow & Approvals, Reports, Dashboards, Custom Objects, Data Loader, S-Controls, AppExchange, Custom Tabs, Windows XP