Program Manager Resume
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SUMMARY
- A certified PMP and agile scrum certified professional with 14 years of experience in managing and delivering large complex programs in Data Integration, Data Ingestion, big data and cloud migration (AWS) areas for financial services industry (Risk, Fraud and compliance, Prospect marketing and digital customer experience).
- Engaging executive business IT leadership, Infrastructure and enterprise solution architects to create the strategy and roadmap for large scale big data platform, data ingestion and cloud migration initiatives.
- Managing multiple concurrent projects and delivered successful within set timeline and budget. Experienced in setting up program structure, governance, PMO best practices, stakeholder communication strategy to ensure the process adherence across the portfolio.
- Partnered with Functional SME and process owners to drive product requirement gathering, utilized engineering best practices and automated devops process and tool set for continuous deployment and integrations, scrum and SAFe agile practices to accelerate product development and delivery.
TECHNICAL SKILLS
- Big data Hadoop, MAPR & Cloudera, Hive, pig, SPARK, Kafka, Cassandra, ETL Data Stage,, Amazon Cloud infrastructure migration (AWS), Informatica Data Quality Java, J2EE, Micro services
- Agile scrum, waterfall, Iterative models project management with integrated change and release management experience
- Jira, Confluence, MS project Plan, MS power point, MS excel, HP PPM, CA Clarity Financial Management
- PMP certified, certified Scrum Master - CSM, six sigma trained
PROFESSIONAL EXPERIENCE
Confidential
Program Manager
Responsibilities:
- Overall program strategy, scope and planning, presentation to Business on key program aspects including Business case, Cost Benefit Analysis, estimation (IT labor internal & external), H/W, S/W and other program costs), capabilities, overall roadmap and key milestones schedule
- Driving Project kickoff, detail requirement planning, facilitating architecture and design sessions, overseeing multiple agile delivery teams and ensuring all ARB, SRB etc processes are completed in a timely manner
- Managed development and integration of multiple projects and change management operations including change impact analysis, change approval using CCB process, release planning and providing oversight for roll out and implementations
- Responsible for executive business steering committee presentation and meetings, securing budget approval and funding, resource planning and onboarding for all project initiatives within Data strategy portfolio consisting of multiple large projects
- Managed multiple PRB tollgate meetings and successfully completed the project artifacts review and audit functions including SOX compliance
- First point of contact for all planning, business stakeholder communication, risks and issue /escalation, status reports, program governance, project financial forecasting and reconciliations
Confidential
Program Manager
Responsibilities:
- Managed multiyear (3+ year) multimillion dollar ($15MM) strategic transformation programs in Data integration, risk and marketing data platform development, Big data lake and data ingestion, data governance and data quality areas.
- Managed a team of 70 plus resources geographically distributed across different regions in the world and was responsible for their hiring, training including mentoring, performance appraisal etc
- Integrated multiple project schedule into an overall program schedule, drove and track activity completion against the schedule, tracked budget and managed the variance using Clarity Financial tool
- Negotiated and gained consensus from key deliverables on Project objective, schedule, plans and deliverables
- Chairing, driving steering committee meetings, presenting weekly and monthly status reports on key milestones dates, progress, dependencies (intra project and interproject at program level), risks, issues and mitigation plans
- Managed program conflicts, complex negotiations, recommendations and tradeoffs based on circumstances ensuring all PM artifacts are delivered, reviewed as per the PMO best practices and agile scrum methodologies.
Confidential
Project manager /Scrum Master
Responsibilities:
- End to end project delivery from concept to deployment and warranty support
- Partnered with product owner to collect product requirements, facilitated product backlog grooming sessions, created Jira user stories and scrum boards, Led Sprint planning sessions, drove daily stand up meeting, arranged sprint retrospectives and demos to the business users and stakeholders
- Managed architectural design, development and testing and deployment to production in time and within budget using agile scrum methodologies
- Facilitated agile scrum principles and process through daily standup, retrospective, sprint planning, sprint demo and also supported product owner for backlog prioritization, release planning activites
- Created multiple reports dashboards for agile process maturity such as velocity, burndown charts
- Managed project dependencies, risks response planning, environment provisioning and planning in collaboration with infrastructure teams for smooth deployment and releases
Confidential
Project Lead
Responsibilities:
- Worked as a team lead ETL integration, MicroStrategy reporting for stores data ware house solution
- Creating requirement documents, high/low level design document ETL processing
- Developing jobs and sequencers for ETL load from source to Target staging areas
- Creating data quality validation and transformation logic for data mart loading
- Data mart schema designing using Erwin data modeling tool
- Used extensively SQL functional and scripts for wrapper apart from regular transformations
- Coordinated SIT, UAT and release ad deployment functionalities across multiple upstream and downstream teams
- Dashboard creation and publishing on productivity metrics on incident volume trends, resolution time, SLA adherence etc
- Managed support and maintenance using ServiceNow tools and managed incidents, problem tickets, change management and release management operations
Lead Business Analyst
Confidential
Responsibilities:
- Worked as a QA and BA lead for a regulatory online QnA portal consisting of regulation and compliance online content management site
- Created requirements and written BRDs to support product development and also acted as QA lead during validation and verification of features
- Online portal was developed using content management system, java front end technologies
Sr Engineer
Confidential
Responsibilities:
- Worked as a senior technical engineer for EAI platform validation in BPM workflow management product
- Worked in development team as a senior development engineer supporting product feature development and integration
Sr QA Analyst
Confidential
Responsibilities:
- Worked as a senior QA engineer for a mortgage loan application system for Amreriquest mortgage company
- Responsible for performance tuning of J2EE based web application
- Managed performance testing engineering team
