Principal Technical Architect Resume

SUMMARY:

14+ years of IT Consulting and Customer Facing Presales experience.
Experienced Principal Technical Architect for Process Automation solutions and collaboration solutions and Platform Migration.
Deep verticals expertise in Pharmaceuticals, Manufacturing, Healthcare, Retail, Shipping, Government, Retails, Marine Transportation, etc.
Deep hands - on knowledge of end-to-end solution development for BPM, ECM, RPA, O365, and data integration.
Strong expertise in Sales Techniques and Sales processes (Consultative/Needs based, Value based, etc.)
Hands-on knowledge of Cloud transformation tools, emerging trends and associated integration tools for Social, Mobile, Cloud and Analytics platforms.
Proficient CXO level presentation, communication and public speaking skills

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Principal Technical Architect

Responsibilities:

Over twelve years’ experience as a principal Technical Architect completing application assessment, technical and business requirements review, and development of architecture strategies, through Proof of Concepts and documentation, for all cloud and hybrid solutions; along with delivering implementation plans, project estimates and technology partnerships and alliances for support sustainability, low-code integration and reduced Cost of Ownership (TCO).
Over five years’ experience selling Software products and IP driven business solutions to cross-domains, cross-borders prospects and as of a regional and/or international global sales team with strong understanding of products, solutions, services & operations selling and selling methodologies (Consultative, Value based, and Transactional), customer engagement techniques, and enforcing sales discipline on CRM for pipeline management, Sales process management, and targets.
Identify and recruit consultants for various consulting assignments; lead project teams and take hands-on role on key projects. Support business development activities aimed Confidential securing consulting projects that help our clients migrate to cloud-based architectures. Heavily engaged in defining the company’s cloud practice strategy methodology, supporting artifacts, templates, and accelerators.
Office 365 Architect with deep expertise and responsibility for providing technical leadership and design and architecture of deployment of Office 365 suite of products such as (Azure Active Directory Connect, Federation Services, Directory Sync, Exchange Online, Skype for business online, SharePoint online and One-Drive for business).
Implemented Enterprise hybrid solutions (FinServ) integrated to other Third party solutions based on strong understanding of Microsoft best practice recommendations, PowerShell scripting and automation, and office 365 Networking connectivity (Proxies / APIs / Express Route / VPNs).
Setup, configure, manage and administer and maintain SharePoint 2016, 2013, 2010 infrastructure for production and non-prod environments; Configure, manage, administer multi-server SharePoint (2016- 2016) Farms, including troubleshooting performance degradation and Root cause analysis (RCA).
Completed multiple Migration projects of SharePoint Server from 2007 to 2010, 2010 to 2013 servers, SharePoint Server 2013 to O365 SharePoint online (SaaS), SharePoint server on-premise to SharePoint Server on Microsoft Azure (IaaS), with strong SharePoint Service Applications configuration experience.
Responsible for production deployments, upgrades and patches and for implementing OOTB features (InfoPath Forms, Workflows, Dashboard Reporting, Content Sets, Sites, Libraries, Lists, Content Types, Security, Information Management) to meet business needs.
Solid understanding of IIS, Active Directory and Mail Configuration. Configuration of Business Connectivity Services for connecting to a SQL database or a WCF service
Setup, configure and maintain SharePoint 2010, 2013 and 2016 infrastructure on development and production servers for regional and Global farms. Responsible for successfully assessing, designing, validating, documenting, and implementing complex business solutions while ensuring exceptional Customer Satisfaction through Strong customer facing consulting skills.
Architect Large, SharePoint Server topologies with forty (40+) load-balanced Web Front Ends (WFE) servers, Application Servers for various dedicated SharePoint Services and Third Party utilities servers (DocAve, Metalogix, SSRS, Dexter, K2, KnowledgeLake Capture, Nextdoc DPS, Etc.), Clustered SQL Servers with High Availability set and dedicated Shared Services Farms.
Strong experience designing and establishing SharePoint intranet and extranet in corporate or government agencies, including development of standards conforming to Best practices, Application Migration, Governance and Support.
Setup and Configured SharePoint Server 2013/2010 Application Management, App Catalog (Hosted), App Store, Enterprise Search; then configured Best bests, Keywords, Scopes, Crawl rules, Search Refiners, Search connectors, Federated locations and content sources, Information Architecture.
Configure, manage, administer multi-server SharePoint Server (2007, 2010 and 2013) Farms and Project Server 2010, including troubleshooting performance degradation, analyzing errors in log files and diagnosing problems
Perform overall SharePoint Administration tasks including but not limited SharePoint installation, setup and configuration, Patch installation, WSP Package Deployment and solution promotion, Task Automation through PowerShell and STSadm, Server upgrade, SQL Server scripting and administration for SharePoint, DNS Configurations, Firewall rule definition and implementation, Database backup and restore, STS installation and configuration, Information Architecture implementation, Web applications, Site Collections, List, libraries creation, IIS Configuration, Identity Management configuration, ADFS configuration, Web config modifications, Configuration documentation, Evaluate tools and identify ways to streamline, and improve day-to-day operations and administrative tasks.
Manage global team of vendors, contractors, international team members, IT departments and serve as central point of contact and liaison facilitating issue resolutions, communications and directions for Production, DR, Stage, and development environment problems quickly.
Manage customer relationships and conflicts between stakeholders. Handle organizational politics and red tape; Implements knowledge management processes for the program. Conduct program level briefings for program board management.
Deployed Siteminder Identity Management (IdM) as SSO with SharePoint Server 2010 STS (AAM, NTLM, Kerberos and SiteMinder for SSO).
Implement Technology “Center of Excellence (CoE)” providing single point of entry for Training, Communications, Support, Governance, etc…

Confidential

Principal Consultant / Practice Manager (Sales - Presales - Consulting)

Responsibilities:

Office 365 Architect with deep expertise and responsibility for providing technical leadership and design and architecture of deployment of Office 365 suite of products such as (Azure Active Directory Connect, Federation Services, Directory Sync, Exchange Online, Skype for business online, SharePoint online and One-Drive for business).Implemented Enterprise hybrid solutions (FinServ) integrated to other Third party solutions based on strong understanding of Microsoft best practice recommendations,
PowerShell scripting and automation, and office 365 Networking connectivity (Proxies / APIs / Express Route / VPNs).
Setup, configure, manage and administer and maintain SharePoint 2016, 2013, 2010 infrastructure for production and non-prod environments;
Configure, manage, administer multi-server SharePoint (2016- 2016) Farms, including troubleshooting performance degradation and Root cause analysis (RCA).
Completed multiple Migration projects of SharePoint Server from 2007 to 2010, 2010 to 2013 servers, SharePoint Server 2013 to O365 SharePoint online (SaaS), SharePoint server on-premise to SharePoint Server on Microsoft Azure (IaaS), with strong SharePoint Service Applications configuration experience.
Responsible for production deployments, upgrades and patches and for implementing OOTB features (InfoPath Forms, Workflows, Dashboard Reporting, Content Sets, Sites, Libraries, Lists, Content Types, Security, Information Management) to meet business needs.
Solid understanding of IIS, Active Directory and Mail Configuration.
Configuration of Business Connectivity Services for connecting to a SQL database or a WCF service
Serve as the single point of contact for Presales activities for specific advanced complex engagements.
Collaborate with sales management and sales account executives to plan account strategies through participation in formal and informal account reviews. Worked directly with each Sales AE to assess the right time to engage presales resources and approved/denied the use of presales resources in those opportunities.
Assigned the right presales team members to work each qualified sales opportunity in their territory;
Assign a Solution Captain to an opportunity.
Maintain intimate knowledge and status of sales opportunities where Presales team members are being used and raised red-flags to the Sales Management when obstacles arise in the account.
Heavily engaged in supporting key deals and engagements assigned to my portfolio through customer interactions and presentations.
And, provide presales performance effectiveness using CRM and other BI reporting tools. Design and established Corporate SharePoint intranet, extranet and public facing portal based on strong Enterprise content and collaboration Management, governance, standards and best practices.
Support complex and strategic deals and accounts across various market units and regions to achieve software and services quotas.
Strong critical thinking, analytical and problem solving skills with ability to present to and persuade senior and middle management, including the Architecture Review Board (ARB).

Confidential

Technical Architect (SharePoint / Migration / Infrastructure / InfoPath / Workflow / Architecture)

Responsibilities:

Setup, configure and maintain SharePoint 2010, 2013 and 2016 infrastructure on development and production servers for regional and Global farms. Responsible for successfully assessing, designing, validating, documenting, and implementing complex business solutions while ensuring exceptional Customer Satisfaction through Strong customer facing consulting skills.
Lead a team of systems engineering experts to manage 3000+ Physical and Virtual servers, and 3PB of storage across 8 global data centers to support web applications that serve millions of customers every day.
Architect Global Topology, load-balanced and availability sets, SharePoint implementation on Windows Azure with Hybrid networking (Point-To-Site), through PowerShell automation.
Architect Large, SharePoint Server topologies with forty (40+) load-balanced Web Front Ends (WFE) servers, Application Servers for various dedicated SharePoint Services and Third Party utilities servers (DocAve, Metalogix, SSRS, Dexter, K2, KnowledgeLake Capture, Nextdoc DPS, Etc.), Clustered SQL Servers with High Availability set and dedicated Shared Services Farms.
Strong experience designing and establishing SharePoint intranet and extranet in corporate or government agencies, including development of standards conforming to Best practices, Application Migration, Governance and Support.
Complete Global “As Is” SharePoint Server 2007 and 2010 Assessments, and issued remediation document in preparation for Global on-prem migration of 19+ SharePoint Collaboration and Intranet Portal Farms to SharePoint 2013.
Use Dell Migration Suite, DocAve AvePoint and Metalogix to migrate Microsoft Office SharePoint Server(MOSS) 2007 to SharePoint Server 2010 and then to SharePoint Server 2013 and 2016 on premise and to Office 365 SharePoint Online.
Utilize PowerShell to efficiently accomplish projects and ensure consistency and to automate maintenance and routine tasks using scripting such as New user provisioning, mailbox provisioning, AD management, AD and Exchange migrations, Hyper-V to VMware migrations, Hardware refresh, acquisition and consolidation
Setup and Configured SharePoint Server 2013/2010 Application Management, App Catalog (Hosted), App Store, Enterprise Search; then configured Best bests, Keywords, Scopes, Crawl rules, Search Refiners, Search connectors, Federated locations and content sources, Information Architecture.
Perform overall SharePoint Administration tasks including but not limited SharePoint installation, setup and configuration, Patch installation, WSP Package Deployment and solution promotion, Task Automation through PowerShell and STSadm, Server upgrade, SQL Server scripting and administration for SharePoint, DNS Configurations, Firewall rule definition and implementation, Database backup and restore, STS installation and configuration, Information Architecture implementation, Web applications, Site Collections, List, libraries creation, IIS Configuration, Identity Management configuration, ADFS configuration, Web config modifications, Configuration documentation, Evaluate tools and identify ways to streamline, and improve day-to-day operations and administrative tasks.
Manage global team of vendors, contractors, international team members, IT departments and serve as central point of contact and liaison facilitating issue resolutions, communications and directions for Production, DR, Stage, and development environment problems quickly.
Participate in disaster recovery planning, including assisting with fault tolerance and disaster recovery plans. Analyze performance trends to optimize application performance.
Experience dealing with remotely hosted Datacenter operations such as IBM for large SharePoint Farms.
Create and Implement Network Diagrams with solid understanding of network protocols, Ports, Firewall and Rules, URL traffic, Load Balancer, DNS, Proxy, Encryption, etc…
Deployed Siteminder Identity Management (IdM) as SSO with SharePoint Server 2010 STS (AAM, NTLM, Kerberos and SiteMinder for SSO).
Published and delivered SharePoint Server 2010 Configuration and Build Standards document covering various topics such as Sizing requirements, Farm deployment and configurations, Design Best Practices, Using SharePoint Designer, SharePoint Server 2010 and Domain Tiers, Proxies, Load-Balancers, High-availability, Backup and Recovery, with design specs including Operating System, Memory, CPUs, VNics, System and Data drives (SAN) capacity.
Install and Configure SharePoint 2010 in multi-zones scenario, for Internet (Anonymous/ADFS Claims), Extranet (ADFS Claims), Intranet (Windows Claims/ADFS Claims).
Leverage DocAve AvePoint SharePoint Site’s Administration module to Monitor, maintain, recover, issue reports for production, DR and QA farms.
Design and maintain Visio diagrams of all environments, processes, integrations, network diagrams

Confidential

Sr. Enterprise Content Management Architect

Responsibilities:

Lead Enterprise Content Management (ECM) team managing, maintaining, supporting, and deploying out-of-the box and custom Microsoft Office SharePoint Server (MOSS) solutions from Collaboration, Portal, Content Management, Search, InfoPath forms and Business Intelligence, Web Parts and features for company’s $9B portfolio intranet, extranet and internet platforms.
Hands-On SharePoint Solution Architect, with effective communication skills to present SharePoint Solutions to all levels of management.
Travel nationwide to present SharePoint solutions to key SBUs executives, work with different groups and levels of management for business requirements for out of the box and custom solutions. Work closely with all level of management to meet deadlines and deliver solutions on time and on budget.
Extensive Hands-on administrative and management experience with MOSS (Collaboration, Web Content Management, Enterprise Search, Forms Server and BI), SharePoint Farms, IIS, Windows Server 2003, SQL Server 2000 and 2005; In-depth understanding of SharePoint governance, Web based technologies and web services.
Manage Multiple farms - Dev, Integration, Stage, and Production - for over 20000 users (Nationwide and London). Application server, Load balanced Front-Ends, Clustered SQL Server.
Hands-On knowledge of SharePoint infrastructure architecture, SharePoint deployment planning, SharePoint Installation, configuration, administration and support. Hands-On experience with Custom Solution deployment, troubleshooting, Central Admin, Content Deployment, SSP, Querry and Index servers setup and configuration.
Accountable for overall success of SharePoint services, meeting all aspects of its stated technical requirements and service levels as measured by negotiated performance criteria. Prepare Proof of Concepts; participate actively in consulting firm selection process. Manage consulting partners (Local, nationwide and internationally - India - London). Promote solution (exe, wsp, dll, xml, etc) deployments from consulting firms from integration, authoring to production. Provide infrastructure vision and problem anticipation/solving on an enterprise level. Anticipate IT industry future directions, relate those changes to current and future infrastructure needs and projects. Accountable for budgetary performance for the IT infrastructure related components (i.e. hardware, software, and labor) of the SharePoint environments and services along with the overall management of all projects under the ECM umbrella.
Travel nationwide to present SharePoint solutions to key stake holders, and then meet with such to gather business requirements for out of the box and custom solutions. Work closely with all level of management to meet deadlines and deliver solution on time and on budget.
Manage a team of developers, content authors, server administrators and consultants. WSS 2.0 to MOSS 2007 Migration - 150 WSS 2.0 Sites with data size of 200GB. MCMS 2002 Intranet Site to MOSS 2007 migration
Search and Crawl Configuration and troubleshooting. Deploy solution packages, features and applications. Content Database Management, Document and Content Management, Configuring Workflows and email notifications. Deploying Master Pages, Site definition and Features. Implement and Managing Single-Sign on
Implement Information Policies, Content Type Management. User Profiles, Audiences and Permissions. Implementing, configuring and managing Excel Services and InfoPath Forms Services
Perform routine maintenance and support activities. Perform STSADM backups ofSharePointsystems and backend SQL databases back-up. Excellent communication skills.

Confidential

Sr. SharePoint Administrator - Technical Architect

Responsibilities:

Serve as the IT liaison to the corporate IT to conduct requirements gathering sessions with the business executives and translate such into real deliverables.
Maintained and managed the Corporate and Commercial Collaboration Portals for Intranet. Participate in all design and branding sessions. Develop Master pages, Graphics, web parts, events receivers and handlers, and business forms to capture, process and analyze business data
Design executive dashboards and reports to help business leaders and executive with critical time sensitive decision making. Design and develop InfoPath forms to capture various business processes such Request for Information (RFI), Purchase Order (PO), Change Order (CO), Expenses reports, etc. and tracked key metrics from the intranet portal.
Conduct Training and mentoring sessions to junior developers and staff to adequately empower them to leverage the intranet portal efficiently. Manage the extranet portal built onto Autodesk Buzzsaw to facilitate streamlined communication through defined business processes and security protocols between all outdoor mall developers, architects, project managers, Government Executives, Business Executives and consultants.
Travel extensively to conduct security design sessions with corporate security and legal teams to define workflow process to be implemented through the Autodesk workflow engine via the InfoPath develop business forms.
Participate in board meetings with Enterprise CEO, SBU’s CFO, CIO, and CTO to obtain directions and manage content to be presented to the board via the SharePoint (intranet) or Autodesk BuzzSaw (Extranet)
Conduct sessions with all other departments within the commercial group including Marketing, Legal, PMO, Leasing, Communications and others to gather requirements and design custom portals to meet their own internal and external collaboration portals.
Led weekly planning sessions jointly with the overall corporate strategy to implement upgrades, migration and compliance and adoption.
Travel extensively to meet with independent branches Chief Financial Officers to sell the corporate vision and ultimately obtain sufficient funding to bring them onto the collaboration platform. Then conduct meetings with staff, Project Managers, Developers and architects to understand their needs and challenges and outline solution to turn such challenges into opportunities.
Implement independent branches Portals then hire local resources to serve as Single Point of Contact onsite for level 1 support,
Write and publish monthly newsletter in the general corporate communication channels to bring awareness of the collaboration portal tool, features, capabilities and potentials
Write and publish training materials, governance document with adoption, training, support and communication strategies to ensure success of the overall program.
Design and develop a Center of Excellence to accommodate a smooth adoption of the internal and external portals
Meet with vendors to negotiate licensing, features extensions, new product recommendations, third party vendor tools for integrations. Attend industry conferences to stay relevant of industry trends and technology advances.

Technologies: SharePoint 2007, 2003, ASP, ASP.Net, C#, JavaScript, Jscript, Branding, Master Pages, SharePoint Designer, IIS, HTML, XML, InfoPath, SQL 2005, Autodesk BuzzSaw.

Confidential

SharePoint Consultant

Responsibilities:

Serve as the IT liaison to the corporate IT to conduct requirements gathering sessions with the business executives and translate such into real deliverables.
Maintained and managed the Corporate and Commercial Collaboration Portals for Intranet
Participate in all design and branding sessions
Develop Master pages, Graphics, web parts, events receivers and handlers, and business forms to capture, process and analyze business data
Design executive dashboards and reports to help business leaders and executive with critical time sensitive decision making
Design and develop InfoPath forms to capture various business processes such Request for Information (RFI), Purchase Order (PO), Change Order (CO), Expenses reports, etc and tracked key metrics from the intranet portal.
Conduct Training and mentoring sessions to junior developers and staff to adequately empower them to leverage the intranet portal efficiently
Conduct capacity planning for server sizing, patch updates and upgrades, Virtual and Physical infrastructure troubleshooting.
SharePoint Farm Design, Installation, Configuration, MySites, Search, User Profile, Service applications deployment, configuration, integration and troubleshooting, IIS administration, SQL server installation, configuration and administration.

Technologies: SharePoint 2003, ASP, JavaScript, Jscript, Branding, Master Pages, FrontPage, IIS, HTML, XML, InfoPath, SQL 2005, Autodesk BuzzSaw.

Confidential

Technical Business Analyst

Responsibilities:

Extensive experience designing and implementing solutions using SharePoint to automate business processes and business workflows using InfoPath Forms, MOSS, SharePoint designer and VS.Net.
Extensive experience with SharePoint 2003, IIS, ASP.Net, supporting infrastructure components and an in-depth understanding of Web based technologies and web services.
Leveraged Windows SharePoint Services to aggregate team sites, manage collaboration, and applications into a single portal site. Used SharePoint Services to share information, collaborate with other users on documents, and create lists and Web Part Pages serving as reference solutions to the staff.
Extensive experience managing and supporting SharePoint Portal Server 2007/2003 environments, developing, deploying and implementing solutions using OOTB and Custom Web Parts and branding (look and feel) of SharePoint site definitions and templates (intranet, extranet and internet)
Created and developed solutions such as Business Process Improvement in InfoPath, Custom and OOTB Workflows using the API and SharePoint Designer, Business Intelligence dashboard from diverse data source (web services, xml, SQL, server, different LOB), SSRS Reports, Excel Services, Custom search / page results, Custom/OOTB content types, page branding/customization, Office 2007 integration.
Created and branded SharePoint sites and themes; lead, define and enforce governance
Extensive Business Requirements gathering skills working with different level of management and staff to determine best implementation solution options such out-of-the-box vs custom solution.
Integrated SQL Server Reporting Services in SharePoint, issued interactive reports with Report Builder
Worked closely with executive management to better leverage information, to respond quickly to opportunities, to achieve high rates of return on investment (ROI) and to coordinate changes in scope, time or activities between various business units and IT.
Served on the Marketing Management Technologies board to define, select and integrate marketing management tools and resources, Search Engine Optimization (SEO) and Google analytics, Dynamic Pricing, Online pricing to instantly respond to market fluctuations.

Confidential

Consultant

Responsibilities:

Participated in initial project overview, scheduled and attended change order conference call and meetings and initiate follow up suitable to both clients’ needs and business requirements.
Performed ad-hoc business analysis providing decision support to sales and marketing teams
Facilitated the exchange of sales and marketing information between departments and key vendors.
Developed and manage clear and reliable rollout methodology including training and communication plans.
Leveraged Windows SharePoint Services to aggregate team sites, manage collaboration, and applications into a single portal site. Used SharePoint Services to share information, collaborate with other users on documents, and create lists and Web Part Pages serving as reference solutions to the staff.
Gathered and presented technology requirements gathered from working with outside vendors and other IT team to source and implemented additional development.
Worked closely with development to properly implement technology solutions
Ran periodic reports.

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