SUMMARY:

• An accomplished professional with more than 20 years of successful information technology experience, with several years of developing, implementing and leading Change Management and Change Management Consulting for global Fortune 500 organizations.
• An impressive history as a consultant working Manufacturing including Heavy Trucks, Auto Manufacturers and Consumer Goods, Health Care, Insurance and Non - Profit organizations.
• Instrumental in organizations realizing substantial returns on investment in the areas of process and program improvement and optimizations, including enhancing the most effective utilizations of new and/or upgraded processes, programs and technologies.
• Data Management & Content Management: Requirements Gathering & Interpretation, Data Analysis, Data Mapping, Process Mapping, Dimensional Modeling (Kimball), Process Management Design and Reviews
• Project Management: PMO, Project Planning, Resource Management, Tracking and Delivery, Financial Management and Reporting, Risk and Issue Management, Business Process/Requirements Analysis & Governance
• Business Development: Identify and Analyze Business Cycles and Business Development Opportunities, Produced Business Plans and Provided Guidance to Most Effectively Implement the Business Plan
• Facilitation: Conduct Effective Meeting, Presentations, and Reinforcing Team Building Skills via Applied Strategic Change / Project Management Planning Efforts
• Domain Experience: Business Transformation via ERP Implementations with Significant Experience with both SAP ServiceNow, and PeopleSoft, JDE, and Process Engineering/Reengineering, including HR, SD, CRM, HES (Health,Envoronmental, Safety), PLM, Maintenance, Quality, MRP, Supply Chain Management, E-Commerce, Financials, Asset Management Solutions, Contract Management, Compliance, MS Office, Office 365 Upgrades (Excel, PowerPoint, MS Planner, MS SharePoint Suite, in an Enterprise Global Environment)
• People Management: Customer Relationship Management Skills, and Stakeholder Management/Engagement, Change Impact and Change Reinforcement, Global Technical and Functional team collaboration, working with offshore resources in a virtual capacity
• Service Warranty Development: Framework for the Transition of Solution to Customer - including Change Management Strategy, Design and Development of Support Services Post Implementation, Service Agreements Management, Client Expectation Management, Customer Relationship Management
• Leadership and Staff Development: Change Management Champion, Change Management Manager, Provided Industry Best Practices and Leadership in the Change Management Domain
• Change and Communications: Change and Communication Strategies, Communication Management, Stakeholder Analysis and Management, Relationship Building and Management, Prosci Certified Change Management Practioner
• Learning and Development: Responsible for Assessing, and Designing Training Programs to Effectively Implement the Solution Realizing Optimum Performance upon Go-Live / Cut-Over
• Stakeholder Collaboration Engagement: Enable global stakeholders to effectively communicate with counter parts across the globe. Implemented the following technologies Video, Web, and Audio Conferencing, Video Podcast, Instant Messaging, Created global enterprise social media presence. Performed assessments and created strategies and plans for effective Change Management Plans, including Stakeholder Management, Impact Assessments, Communications Plan and Training Plans. Upgraded Telephony and Voice Mail Systems. Provided Chat capability. Established spaces designated as Collaboration Rooms for meetings, and presentations. Digital Signage, branding, and focus points

TECHNICAL SKILLS:

Team Collaboration Enablement: utilizing SharePoint, Scrum, Agile Methods and Processes, Waterfall Systems Development Life Cycle

PROFESSIONAL EXPERIENCE:

ExperienceConfidential, Houston, TX

Principal Consultant

Responsibilities:

• Supportive role in leading sales efforts with industry leads, account managers and business developers into new and existing clients.
• Provided feedback and guidance as appropriate for the development of Confidential 's Organizational Change Management Methodology
• Including guiding the efforts for capturing lessons-learned and best practices, and integrating the Project Management and Change Management functions.
• Recommended and implemented effective communication and collaboration mechanisms with the organization. Supported the I-field central team in laying the framework for an I-field ADE assessment Methodology to be used for all future ADE assessments.
• Change Management Communications Consult for Smart Meter Programs. Utilized reporting tools to present to stakeholders prototype the functional impact of Future State environment.

Confidential, Houston, TX

Senior Change Management Consultant / Process Transformation

Responsibilities:

• Supported process and technology change within The selectionof the frameworks, would allow the client to achieve the desired step change improvements in productivity and decision quality.
• The desired state enabled a world-class organizational capability for reservoir modeling. Responsible for communication planning, managing communication efforts, implementing and deploying the communication strategy and plan, training strategy and plan, facilitating DSPs, Peer Reviews, workshops and meetings, documenting work to be performed during subsequent phases, and documenting vendor negotiation guidelines. Participated in Strategic Planning Sessions mapping objectives to Strategic Plan.
• Participated in documenting the Project Charter. Additionally, I was responsible for gathering requirements and documenting the project framing documents, the stakeholder analysis and engagement process, technology utilization mapping, organizational readiness assessment.
• Peer Assist and DRB sessions, and the resource requirement assessment and availability. Facilities Management - Involved in physical move of several hundred resources to new facilities. Communicating and engaging stakeholders of the future state.

Confidential, Torrance, CA

Project Manager / Change Management / Process Optimization

Responsibilities:

• Selected to lead and/or support major change management efforts for ERP, Network/Infrastructure, and DW implementations for major segments, including global implementations (SAP and PeopleSoft). Client base included manufacturing, automotive, insurance, and Energy industries. Interacted with both client executives and client end users. Effectively communicated Change Management concepts and practices. Introduced and deployed the concepts of the balanced scorecard in the organization.
• I have worked with both Qlikview and Tableau to provide the ability to realize the impact of Financial, HR, and SCM data, integrating various data sources, in report and dashboard formats. Lead Change Management efforts for Product Lifecycle Management efforts in both automotive and aerospace environments.
• Lead configuration and training workshops. Used current best-of-class problem analysis methods, including cause-and-effect, and Pareto Analysis. Evaluated current business processes and proposed business process improvement opportunities. Developed and executed plans for managing impact of organizational change and assessed overall impact of change on the organization. Worked with business units to understand their perspectives, educating managers on business, process and technology changes.
• Conducted fit gap analysis to identify disparities between as-is and proposed environments.Implemented new methods, systems and tools, in an ongoing organization (continual improvement).
• Change agent providing support and mechanisms to implement changes to the operations of the business. Effectively used Documentum, Stellent, and SharePoint as effective change management tools for communication, standardization, and work process flows. Consulted with Business units to identify and analyze stakeholders and audience groups. Excellent user-level skills with desktop and ERP applications. Effectively worked with off-shore resources.

Confidential, Houston, TX

Senior Consultant/ Business Intelligence

Responsibilities:

• Managed group responsible for developing data interfaces, datamodeling, and data integration. Facilitated business process engineering and reengineering sessions creating diagrams depicting HRMS and SD process and data flows using
• ERwin data models and BPwin process modeling tools. Lead the data architecture team charged with defining the technical architecture based on the organization's vision and strategy and subsequent impact on SAP implementations.
• Lead development and implementation efforts for data warehouse projects providing access for historical analysis and cost and work effort optimization. Assessed the quality of master data for HR and Sales & Distribution.

Confidential, Long Beach, CA

Senior Data Analyst / Data Architect

Responsibilities:

• Captured systems requirements for the Sales and Distribution functions. Mapped client data to vendor (SAP, PeopleSoft) baseline models. Facilitated meetings with users and vendors regarding functionality provided by their software offering.
• Created project related documentation, including Feasibility Study, Gap Analysis, Requirements Documents, data and process models, and the RFP. Documented and built the critical data interfaces to external systems (Accounting, Warranty, Service, Finance, and EDI).
• Designed and built data and technical architectural components for an enterprise DW, functional data marts, utilizing ROLAP, MOLAP, and OLAP concepts. Developed ODS, marts and DWs using dimensional modeling concepts. SQL, Informatica, MicroStrategy, Excel and XML. Previous Experience at Gemini,
• Manufacturing, Aerospace, DoD, Telecommunications, Cloud Based Hospital Systems (Administration/Patient Information), Finance, Commodity Trading, MRP, MRO, SCM, Asset Management, Sales & Marketing, Sales & Distribution, Banking, Mortgage Loans (including Setup/Processing/Maintenance), Account Profitability, Auto Leasing, State of California Child Support SystemSkillsSAP/HR Suite Training, PeopleTools, PeopleCode, OpenLink Endur, BPwin, ERwin, Informatica PowerCenter, Composer3, Structured Analysis and Design (SDLC), ADT Patient Accounting, HeathQuest