SUMMARY

• To establish a career in Compliance where I can best use my skill sets such as strong attention to detail, investigative skills and ability to conduct research along with 6+ years of banking industry experience in a high volume & fast paced environment.

PROFESSIONAL EXPERIENCE

Confidential

Support Officer

Responsibilities:

• Responsible for conducting detailed analysis of cash activity of clients and investigating further to identify and investigate potential red flags/ suspicious/ unusual activity per AML regulations.
• Review & perform monthly analysis of Monetary Instrument logs and Official check logs received from the branches, monitor logs for potential unusual or suspicious activity and perform sample check for OFAC by using Lexis Nexis Bridger Insight.
• Monitor and analyse anticipated activity account queries on PO on a monthly/quarterly basis for new clients by identifying out of pattern activities with regards to cash activity, Incoming and Outgoing Wires, ACHs.
• Assist with initial research and documentation required for the filing of suspicious activity reports (SARs) by using data analytical tools, internet resources and other public resources available.
• Responsible for inputting KYC forms and anticipated activity for every client and conducting periodic 314A checks on PO/Vera fin.
• Perform OFAC checks on PO/Vera fin as needed for Confidential of Commerce customer database.
• Prepare monthly cash database reports, monthly CTR reports for the entire bank, investigate and bring closure to non - compliance activities by branches.
• Regulatory filing of CTRs with Fin Cen, uploading CTR acknowledgements and record keeping.
• Prepare monthly reports and participate actively in any other special projects assigned by the Manager.
• Support Compliance Team in development and documentation of department procedures.
• Assist senior BSA personnel in research and documentation of any reports needed for Federal Reserve Board regulatory examination and internal compliance audits.
• Attend periodic webinar training for BSA/AML Act to be well-informed of the regulatory compliance requirements and identify associated risks.

Confidential

Central Ops Wire Representative

Responsibilities:

• Review and release wires from the OFAC queue according to established guidelines and identify those faxed wire requests which are unauthorized & being requested because of a potential Business Email Compromise (BEC), phishing attempts.
• Responsible for accurate initiation, verification and release of Fed wire payments and ensure that all requests are processed in a timely manner.
• Responsible for effectively communicating with other Financial Institutions by sending service messages with regards to wire fraud and funds recovery.
• Reviewed and analysed wire transfers to make sure that there is no fraudulent wire activity by using behavioural analytical tools like Guardian Analytics.
• Responsible for Wire Research, Wire returns, Recalls of wires, Amendments of wires, Wire traces, Wire balancing and Wire fraud reporting to the Financial Intelligence Unit (FIU).
• Prepare a variety of monthly management reports like daily wire tracking, monthly outgoing wires, incoming wires, foreign consumer wires, online researched wires and online repair wires.
• Escalation point of contact for various teams like branch operations, relationship managers, central operations, compliance team and clients.
• Ability to make decisions involving high volume outgoing/ incoming wires up to $5MM.
• Maintain and monitor wire logs and properly executed wire documentation to comply with audit standards.
• Monitor all online queues and perform duties as needed to ensure work is processed in a timely manner to meet established guidelines.
• Provide operational support regarding wire issues to Account officers.

Confidential

Teller

Responsibilities:

• Processed customer deposits and withdrawals as requested and retrieved account information.
• Cashed checks and made customer withdrawals by carefully identifying for any fraudulent activity like check fraud (altered check), forged endorsement, elderly abuse & deposit fraud.
• Performed end-of-shift drawer counts and reconciliations.
• Referred customers to personal bankers for different types of transaction requests.
• Suggested bank products and solutions to clients and informed them of newly available products.
• Processed and received loan payments. Wachovia Corporation, Davis, California 2006 - 2007 Service Transaction Specialist.
• Undertook several projects for establishing and maintaining error free reports like Tax Identification Number mismatch reports, 1099 correction report through periodic interactions with the Compliance operations.
• Audited cash boxes, negotiable items, safe deposit boxes, legal files, wire transfers, and currency transaction reports.
• Handled large volumes of incoming and outgoing cash by being in-charge for the main cash vault of the Financial Centre and thus assist in internal and external audits of cash flow.
• Cashed checks and made customer withdrawals by carefully identifying for any fraudulent activity like check fraud (altered check), forged endorsement, elderly abuse & deposit fraud.

Confidential

Senior Officer

Responsibilities:

• Handled the voucher verifications and scrutinized the documentation for account opening process in the Data Verification Unit (DVU) by following the security procedures thus preventing fraud.
• Scrutinized the documentation procedures for the various financial services offered by the bank and processing the forms to ensure compliance with the TAT (Turnaround Time) norms.
• Resolved discrepancies and processes adjustments to ensure security as per RBI (Reserve Bank of India) policies and procedures.
• Resolved complaints of the Customer Service Group by analysing the root cause and process gap causing the complaints, interacting with the various business teams/ units within the bank for satisfactory closure of the complaints.
• Performed account transactions related to customers and corporates using the financial transaction processing software FINACLE.