PROFESSIONAL SUMMARY

• Over 8+ Years of IT experience dat includes over 5+ years of experience in Salesforce.com CRM Platform and Apex technologies and around 3 years of experience wif Java/J2EE
• Excellent working experience wif Salesforce developer toolkit(Apex, Visualforce, force.com IDE, SOQL and WebServices/ Metadata API).
• Excellent knowledge on Apex development in creating Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions.
• Integrated Salesforce wif external systems using both inbound and outbound using SOAP & REST apex web service classes.
• Extensive work experience in defining and managing custom Objects, Creating page layouts, designing of custom fields, role based page layouts, custom Tabs, custom reports, report extractions to various formats and various other components as per teh client and application requirements.
• Experience in working wif Eclipse IDE wif Force.com Plug - inand MavensMateenvironment for writing Business logic in Apex Programming Language.
• Proficient in administrating teh organizational setup usingSalesforce administration.
• Good experience in working wif Cloud computing / SaaS technologies.
• Experience in designing junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processesfor automated alerts, field updates, and Email generation according to application requirements.
• Experience in implementing securityand sharing rules at object, field, andrecord level for different users at different levels of organization. Also created various profiles and configured teh permissions based on teh organizational hierarchy.
• Working knowledge on ETL tools like Informatica Power center, SSIS and Reporting tools like OBIEE
• Excellent Working knowledge on web 3.0 technologies like JavaScript, JQuery, Angular Js, HTML5 and CSS 3.0
• Worked on Apttus CPQ configuration and integration
• Good understanding of Salesforce.com Governor Limits wif an ability to optimize code to respect those limits.
• Experience in teh Product data management for controlling and tracking teh records
• Had experience wif teh CRM integration for teh data entry and engaging them.
• Experience wif Apttus CPQ to oversee design, estimating, citing, rebates, motivating forces, and recommendations on any gadget.
• Proficient in Data Migration from Traditional Apps to Salesforce Using Data Loader Utility.
• Experience in designing skills wif E-R Diagram and UML Diagrams.
• Working experience on tools like fisheye for reviewing teh code,senseifor sprint retrospection and planning poker for estimating teh story points.
• Extensive experience in developing enterprise applications usingJava technologies such as JSP, Servlets, SpringMVC, XML, JDBCandCSS.
• Good exposure to RDBMS, SQL and PL/SQL, writing SQL scripts for efficient report generation.
• Great involvement in creating salesforce Lightning Apps, Components, Controllers and Events.
• Altered existing Visualforce to adjust to salesforce new Lightning UI encounter.
• Customer centric wif effective interpersonal, organizational and problem solving skills.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Visualforce (Page, Controllers)

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector

Java/J2EE/Web Technologies: J2EE, JSP, JDBC Java Script, XML, XML Schema, HTML5, DHTML, Web service, Angular Js, JQuery

IDE: Eclipse, Force.com Eclipse IDE plug-in,MavensMate wif Sublime Text

Tools: MS Visual Source Safe, HTML Dream weaver, Microsoft Project, Sub Version and MS VisioPlatforms

PROFESSIONAL EXPERIENCE

Confidential, Frederick, MD

Salesforce Developer/Administrator

Responsibilities:

• Worked closely wif teh business users and administrators and gathered teh requirements for salesforce implementation.
• Worked on various Visualforce pages, Apex Classes, and Apex Triggers to resolve various issues raised by teh clients.
• Picked tickets from Remedyforce Console and resolved them by gathering requirements from teh users who raised teh tickets.
• Worked on Command-Line Data Loader for exporting huge datasets from production to give to teh customers.
• Implemented CPQ solution using Apttus CPQ and Contract Management (CLM) for various customers in industries.
• Worked on changing teh UI after Brocade became Broadcom, by making changes in teh standard Documents object in Salesforce and Visualforce pages.
• Worked on teh Partner Portal in Salesforce and made alot of UI and functional changes in teh portal during and after teh Broadcom acquisition.
• Used MS Word and MS Excel for different forms of Documentations for each of teh extraction jobs made on different SFDC objects.
• Developed new apps wif teh Lightning App Builder and Lightning Components for sales reps to help them sell faster and smarter.
• Also used tools to make CSV files out of teh extracted objects wif specific selected fields from teh extracted data, which helped in future extractions. Using these tools saved alot of time.
• Used Salesforce Lightning to delivers a modern, smart experience across every device.
• Worked for Apttus Product Configuration, Pricing Configuration wif some advanced functionality of SFDC.
• Worked on teh Salesforce email masking function while working on teh UAT post refresh activities.
• Created page layouts and record types to customize teh content of record pages for teh users.
• Used SOQL & SOSL for data manipulation needs of teh application using platform database objects.
• Used field level security along wif page layouts to manage access to certain fields.
• Made UI and functional changes on Visualforce Tabs such as Manager commit, which displayed teh number of opportunities according to teh entered field values.
• Customized User Roles, Role hierarchies, Profiles and Sharing settings to ensure dat teh protected data is available only to teh authorized users.
• Used Data Loader, Excel VLookups, and Salesforce Reports for multi-record Data Migration.
• Managed ongoing support request and administrative needs of users.
• Hands on Experience in creating custom Objects, Custom Fields, page Layouts, Custom Tabs, Reports, and various other components as per teh client and application requirements.
• Worked on test coverage for different Apex classes and Triggers by building and changing various Test classes.
• Worked wif team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to Salesforce.com clients.
• Used GITHUB and Change Sets to deploy changes made in teh test environment (CORPUAT) to teh Production environment.

Environment:Saleforce.com platform, Salesforce Lightning, Apex Language, Lightning Components, Visual Force Pages, Apttus CPQ, Webservices, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Lightning App Builder, Email Services, Eclipse IDE, Windows XP

Confidential, Great Falls, MT

Salesforce Developer/Administrator

Responsibilities:

• Comprehensive understanding of Order Management along wif Account, Contact and Opportunity Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.
• Designed, developed and deployed Visualforce Pages, Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
• Developed Visualforce pages using UI libraries like JQuery and Angular Js
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, field updates and time triggered tasks to implement business logic.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to teh custom objects.
• Worked wif Apttus CPQ Quoting for analyzing teh pricing of teh products using teh workflows
• Worked on customization of visualforce to have lightening experience for desktop and mobile applications.
• Architecture design of teh jobs site development and provided support.
• Composed different WebPages in VisualForce for catching different client enquiries and Involved and actualized Partner Community.
• Deployed/Maintained Apttus CLM for different departments ( Confidential +Sales) globally.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate teh processes.
• Managed teh database for teh team’s region and performed basic administration, de-duping and cleanup procedures.
• Performed multi-record data migration for billion-dollar Satellite Company using Data loader, Excel Vlookups and salesforce reports.
• Managed ongoing support request and administrative needs of users.
• Hands on Experience in creating custom Objects, Custom Fields, page Layouts, Custom Tabs, Reports and various other components as per teh client and application requirements.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on teh need in teh organization.
• Used SOQL & SOSL for data manipulation needs of teh application using platform database objects.
• Used field level security along wif page layouts to manage access to certain fields.
• Used Data loader to load teh records on to teh force.com platform.
• Extracted teh data from Salesforce.com application into teh external databases for generating large data reports using teh Informatica on Demand.
• Worked on CRM integration for managing of teh customer information and marketing of teh products.
• Worked on Salesforce Communities and made VF pages for Communities.
• Worked on SOAP and REST API for exporting teh data from salesforce.
• Worked wif Setup Audit Trail to gather information about client usage and then Migrated Accounts, Leads, Contacts, Opportunities and sales data from external systems into Salesforce.com instance using Data Loader.
• Worked on teh Quoting for teh management process and billing teh data.
• Worked on Product data management for maintaining teh standards and quality controls.
• Used money process, oversee income accurately and create constant monetary examination and consistence report wif Financial Force Accounting on Salesforce.
• Worked on teh accounting principles for reporting of teh financial data
• Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.
• Made new feature enhancements on Service cloud console view and developed some Visual force components.
• Worked on ERP business forms: request to-money, producing, production network, worldwide financials, and appropriation.
• Experience in Unit Testing, for teh customizations and developments done during teh project.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Involved wif Salesforce.com Premier Support and handled teh support cases wif teh help Salesforce.com support.

Environment: Saleforce.com,, Apex Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential, Little Rock, AR

Salesforce Developer

Responsibilities:

• Interacted wif various business user groups for gathering teh requirements for Salesforce implementation and documented teh Business and Software Requirements.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.Migrated data from external sources and performed insert, delete, upsert, export operations on millions of records.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to teh custom objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail.
• Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.
• Made new feature enhancements on Service cloud console view and developed some Visual force components.
• Worked on teh community cloud to connect wif teh customers, partners and employees for teh data work dat to be done.
• Worked on developing customer portal for Developed an Application for portal users
• Prepared reports and dashboards and analytical snapshots for executive levels as well as manager levels.
• Field Service management is teh platform leverages both customer and asset data and provides all teh relevant service functionality and business processes.
• Involved in migrating teh data from Oracle database to Salesforce application using Apex Data Loader.
• Worked on release management for overseeing, arranging, booking and controlling a product work through various stages and situations; including testing and conveying programming discharges.
• Worked on change management for teh progress and advancement inside a business or comparable association.
• Involved in Data Migration from Traditional Apps to Salesforce Using Data Loader Utility.
• Worked on teh financial Reporting for teh managing of teh financial status.
• Worked on forms dat procedure, check, and acknowledge or decay charge card exchanges
• Implemented Single Sign-On wif SAML on force.com
• Customized User Roles, Role hierarchies, Profiles and Sharing settings to ensure dat teh protected data is available only to teh authorized users.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate teh processes.
• Worked wifSOQL, SOSLqueries wifGovernor Limitationsto store and download teh data from Salesforce.com platform database.
• Implemented Sales cloud and incorporated teh enhanced features as required to streamline teh business process.
• Worked on teh fiscal operations for teh revenue and teh measuring of teh expenditures.
• Implemented Salesforce Service cloud and Opportunity Management (Case management, Entitlement management, Product & price book, High volume customer portal, Partner portal, Visual force sites) for business support and technical support for its channel customers.
• Designed and developed Service cloud and integration.
• Worked on revenue management for analyzing and optimizing teh products for teh revenue growth.
• Implemented Data Loader through teh Command Line Interface to extract teh data from database.
• Configured Chatter for teh Users in teh Organization for collaboration.
• Extensively involved in Data Migration from three legacy systems to Salesforce.
• Migrated data from ACT CRM to Salesforce CRM using Informatica on Demand.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Conducted training sessions to teh UAT users to use teh Salesforce Knowledge application and developed a feedback custom report.
• Supported end users and helped them in getting used to teh application, generated reports and saved them for further access to teh users.

Environment: Saleforce.com,, Apex Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential, New York, NY

Salesforce Developer

Responsibilities:

• Involved in identifying, planning and implementing newSalesforce.com features and functions new screens, workflow, force.com objects, reports, apex code) to meet business requirements.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers
• Use of data-loader, data exporter and migrated teh attachments from legacy CRM to Salesforce, and also worked on salesforce to salesforce.
• Involved in End to end testing and also gathering requirements to feedback from business users.
• Used Sales Force Automation(SFA)for Sales Lead Management, Account and Contract Management and Approvals and Workflow.
• Implemented SFDC based products, including contract management, revenue and rebate management, and other related solutions.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented teh business logic as per teh requirements.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Developed Unit test class for Apex class and worked for improving code coverage.
• Used SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Involved in building of teh Customer Portal in teh organization.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Integrated Salesforce wif Informatica on Demand for teh proper mappings and extraction and transformation of data.
• Configured Chatter to track emails from Outlook to Salesforce by following a user.
• Worked wif AppExchange Dup Catcher to filter and prevent duplicate records in teh organization.
• Responsible for weekly and monthly data export, updates, and backup for teh organization.
• Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Involved in Salesforce.com application setup activities and customized teh apps to match teh functional needs of teh organization.
• Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Tuned ETL jobs/procedures/scripts, SQL queries, PL/SQL procedures to improve teh system performance.
• Created and used Email templates in HTML 5 and Visualforce.

Environment: Saleforce.com,, Apex Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential, Houston, TX

Java Developer

Responsibilities:

• Involved in Analysis, Design and Development of different phases of teh Process Flow module.
• Developed teh web interfaces for Process Flow using JSP technology, which provides flexibility in page design and makes easy for maintenance and modifications.
• Scripting of Test cases based on teh Specifications received for teh request.
• Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.
• Responsible for Coding using JSP, Java Servlets, Spring MVC and XML.
• Responsible for proactively monitoring performance, diagnosing problems and tuning queries and databases.
• Worked on Dynamic, object-oriented programming language RUBY
• Used PL/SQL extensively to generate stored procedures and functions to use wif Java.
• Involved in implemented all components of teh application including database tables, middleware designing, client-side web programming and server-side java programming.
• Solid understanding in Object-Oriented analysis and design. Worked on various Design Patterns, UML and Enterprise Application Integration.

Environment: J2EE, Java Servlets, Java, SQL, PL/SQL, Apache Tomcat, XML, CSS, AJAX.