SUMMARY

• 7+ years of IT experience with extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC and good Exposure in Finance, Banking & Insurance Domains.
• Involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing & Debugging along with Implementation, Documentation and incorporation of user feedback to plan enhancement in the Application system.
• Involved in Customizing CPM flows as per customer process change requirements.
• Design and Implementation of transaction search portal, for Payments for both lines of business.
• Created data models for the flows, sections Harness
• Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance Analysis and Preflight tool to check application Guardrails Compliance.
• Experience in PEGA Rules Process Commander(PRPC) V5.1, V5.5, V6.2SP2 and 7.1, 7.2 and Java, XML, MS - SQL.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Designed and implemented Decision Rules, Declarative Rules, and Validation Rules.
• Designed PRPC flows, Assignment, utilities, Decision, Spin-off and Split- Join shapes.
• Well-versed in PRPC flows, interpretation of all Flow Shapes.
• Experience in designing and Developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC.
• Thoroughly worked on reporting wizard, design patterns list view, summary view, activities, Obi-Validation.
• Experience in developing applications using Service Oriented Architecture (SOA) such as Web Services (SOAP) and has Exposure in PEGA CPM Framework
• Experience in implementation of various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, and Indexes etc.
• Strong Knowledge on designing PRPC flows, Assignment, utilities, Decision, Spin-off and Split- Join shapes
• Proficient with Integration Services, Agents, SMA, Administration and custom Java.
• Excellent Knowledge of developing Rich UI, Screen layout using Harness, Sections, JSP, CSS and HTML
• Extensive familiarity with UML (Use case Diagrams, Activity Diagrams, Sequence Diagrams and Class diagrams).
• Hands on experience with J2EE Architecture, EJB, Web Services, JMS, WSDL and SOAP.
• Experience in interacting with business users to accurately understand their business area and their requirements. Skilled at working with business users to co-design solutions. Skilled at communicating solution options to business users and help facilitate decisions.
• Good team Player and worked 24/7 support

TECHNICAL SKILLS

Languages: Java, C, C++, python

Web Technologies: EJB, JSP, J2EE, SOAP, Servlets, HTML,CSS, JavaScript, XML, XSL, XSLT, Struts, Hibernate, Spring

BPM: PegaPRPC 7.2/7.1/6.2 SP 2/6.1/5.5/5.4 (BPM, BRE), Product Configuration Framework(PCF), Smart Dispute Framework(SDF), Customer Process Management Framework(CPM), Decision Management-Next Best Action

RDBMS/Database: Oracle, MS-SQL Server, DB/2, Sybase, MySQL

Operating Systems: Windows XP/2003/2000/NT, UNIX, Linux

PROFESSIONAL EXPERIENCE

Confidential

Technical Specialist

Responsibilities:

• Review business requirement documents and analyze the business requirements.
• Work on Various PRPC rules such as Flows, User Interface, Activities, Data Pages, Security Features etc.
• Work on Declarative rules, Decision rules, Reports and Agents.
• Work on Integration Rules Such as SOAP, HTTP, JMS etc...
• Interact with users and clients to understand the requirement/issues.
• Participate in project meeting with client to discuss on project implementation progress.
• Prepare Unit Test Cases and Technical Design documents.
• Monitor for defects and fix them ASAP.
• Worked on implementing PEGA Decisioning and Next Best Action

Confidential

Senior Pega Developer

Responsibilities:

• Analyzingand understanding thespecifications provided by theBusiness analyst.
• Involved in analyzing the root cause and debugging the issues to fix the defects.
• Created High Level Class structure, Workflows and Rule sets inPegaPRPC using Out of Boxrules to meet the high level business requirements during DCO sessions.
• Created the business processflows and flow actions in PRPC as per the specifications delivered by the BA.
• Implementation of Decision tables, Decision Map-Values and Declarative expressions to meet the business requirement.
• Defining Harness and section rules as a part of UI implementation.
• Created properties and data models for the classes.
• Created Report Definitions for reporting purposes.
• Involved in PRPC upgrade to 7.1 by following thePegaupgrade checklist.
• Converting free form layouts, smart layouts to dynamic layouts for more responsiveness across multiple platforms.
• Replaced Connect-SQL’s with Report Definitions.
• Creation of rules for Validation and integration to integrate with our external system and fetch data.
• Involved extensively on the migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Involved in debugging application usingPegaTracer tool, performance testing using PAL tool
• Performed Code Review and providedthe suggestions for the changes as perPegabest practices considering reusability and performance.

Confidential

Senior Pega Developer

Responsibilities:

• Worked for AIG for Iberia, Germany, and South Africa Countries.
• Single resource to handle end to end correspondence in all the above countries which is implemented using services.
• Communicating to services teams in different locations on daily basis
• Creation of HTML user interface using Rule-Html-Harness, Rule-Html-Section.
• Involved in Performing Usability tasks of One Claim application
• Creation of Decision Rules and declarative rules.
• Ensuring to fix ERA warnings.
• Performing Unit Testing and updating status in the daily calls.
• Managing the calls from the client’s and understanding the requirements as well.
• Created Activities and Controls, Fragments, Sections, Flow Actions for the work processing.
• Understanding existing functional requirements and analyzing technical design.
• Unit Test Case preparation and Unit Test Case Execution,
• Working on QA defects assigned and updating the status.
• Preparing High level and Low level technical design documents.
• Communicating with the Existing team to understand the business implementation in order to ensure usability.
• Ensuring to check in all the rules of entire application before rule set version moves on daily basis.

Confidential

Pega Developer

Responsibilities:

• Prepared Project Approach Document based on designed documents Extensively involved in updating and deploying different Ruleset Versions as required by the organization
• Created Class structure inPegaPRPC, HTML rules, Properties (Data types), Embedded Pages and Correspondences
• Extensively worked on the User Interfacedevelopmentby creatingcustomizedportals to non-technical users with theBulletin Boardsshowing the changes made to the scripts dynamically.
• Created Rules for Validation, Integration rules like Rule-RDB-SQL using methods like RDB Save, RDB Open, RDB List, Creation of Work Objects, assigned to Operators.
• Implemented thePegaInbuilt Ruleset Versioning feature to maintain the Script Changes.
• Developed different services to support Service Oriented Architecture (SOA)
• Involved in the SOAP service for the service Request and WSDL deployment.
• Involved in making changes and adding new parameters to the already existing Functions.
• Implemented Agile/Scrum Methodology. Implementation of Decision tables, Decision Maps and Declarative expressions forvalidations. Validationsare implemented using JavaScript.
• Extensively worked on writing activities for Validations and Error Handling.
• Involved in conducting Unit testing, Regression testing, Integration testing, System testing Performance testing and End-to-End testing

Confidential

Pega Developer

Responsibilities:

• Creation of HTML user interface using Rule-Html-Harness, Rule-Html-Section.
• Created Activities and Controls, Fragments, Sections, Flow Actions for the work processing
• Created Html properties in data model for customization
• Having Good Hands on in Reports creations like list view, Report Definition, Summary Views
• Working on Localization of the Application.
• Working on PCF frame work and coordinating with services team to get the required data.
• Giving KT on PCF frame work to team members.
• Implemented work flows part of day to day business operations.
• Doing code clean up and implementing code review comments.
• Performing Unit Testing and updating status in the daily calls with onsite Business Architect.
• Managing the calls from the client’s and understanding the requirements as well.
• Understanding functional requirements and High level design documents.
• Unit Test Case preparation and Unit Test Case Execution.
• Conducting Knowledge Transfer sessions to new joiners into the team.
• Communicating with Admin team to ensure fastness of PRPC server.
• Distributing the requirements among the team and consolidating the status.
• Maintaining query trackers and MOM trackers of the team.
• Ensuring to check in all the rules of entire application before Code moves.
• Working on defects assigned and updating the status with comments in QC.
• As part of PPA activities conducting fun events, Team meets and team outings, using team budget accordingly.

Confidential

Pega Intern

Responsibilities:

• Interacted with Business users to understand the client’s requirement.
• Designed Business Rules to implement the logic.
• Creation of stages, steps and flows.
• Created Access groups, workgroups, workbaskets and operator IDs.
• Created of Activities and Step for implementing core business logic.
• Created and maintained Rules, Rule Sets and versions.
• Defined Harness, Sections rules and Paragraph rules for GUI features.
• Created and implemented Declarative Expressions for a value change on properties.
• Implemented Decision tables, Decision trees, Decision Maps.
• Designed portals, Gadgets depending on the Client’s requirement.
• Involved in creation of validation rules to implement business logic validation.
• Created Reports (List view and Summer View).
• Integration with External systems by using SOAP/REST/Rule-Connect-SQL Services and Connectors.
• Created product rule for Deploying in to higher environment.