Siebel Developer/Configurator Resume

SUMMARY

Problem solver with a passion for technology, skilled in grasping the big picture, conceptualising, developing, implementing solutions & partnering closely with business partners & stakeholders.

TECHNICAL SKILLS

Programming Languages: Siebel eScript, SQL

Tools: worked on: Siebel - Siebel 7.8/8.1 Call Center, Siebel Tools, Version One, UFT, Toad

Core area: Siebel Open UI, Siebel Configuration, Siebel Workflows, Siebel Scripting, Siebel Upgrade

PROFESSIONAL EXPERIENCE

Confidential

Siebel Developer/Configurator

Responsibilities:

Actively involved in Siebel application upgrade from 7.8 to 8.1 version and Open UI.
Worked with technical architects for solution designing.
Worked on fixing all Siebel objects like Applets, Business Components, Picklists and Links.
Preparing Business Scripts using eScripts and modifying workflows as per requirements for invoking Business Scripts
Performed end to end unit and regression testing for all releases.
Handling CR development life cycle which includes CR Requirement analysis, technical design documentation, development and unit testing.
Involved in requirement analysis, estimations, fit-gap analysis, design, development and testing of the enhancements.
Involved in defect Monitoring and analysis.
Working on Production issues for solution as per priority.
Analysing log files to find solution to Siebel application related issues.
Mentoring junior team members and providing project knowledge transfer.
Taking care of Quality and Knowledge Management for the project.
Have knowledge of inbound and outbound web services for integrating Siebel with other third-party systems.
Worked on both Waterfall and Agile methodologies of software development.
Proficient in Version One tool used for Agile software delivery model.
Performed end to end functional testing and regression testing as an FA.
Analyzed requirements from business from a functional perspective to convert into CR/User Story.
Created use case documents and UML diagrams using Microsoft Visio Tool