SUMMARY

• 10+ Years of experience in IT, worked as a Kronos Consultant supporting Kronos WFC/Kronos WFAN implementing, upgrading, and maintaining Kronos forecasting and scheduling.
• Experience in understanding the client's business process and translating how the Kronos software solution will successfully integrate into the client's.
• Evaluate user needs and recommend best practices to implement new Kronos functionality, create presentation materials and lead presentations, develop requirements documentation, create business process flows and documentation.
• Familiar with WFC Version 7.2/ 7.3 cloud solution, Provide virtual support to new and existing Kronos clients. Keep Integration Manager look up tables up to date after new rules have been added to the Kronos system, and to maintain Kronos Interface lookup tables.
• Solid understanding of Business Process definition, Risk Analysis and SDLC methodologies.
• Developed Kronos Workforce Integration Manager Interfaces to facilate sxcheduling and pay processes.
• Utilized Kronos analytics to run close to real time reports with hours and dollar amounts to confirm correct expense account was charged as well as implementation experience of Kronos Time and Attendance v 7.3.
• Configured new Kronos policies as required for business
• Responsible for the performance and reliability of the Kronos systems. Effectively communicates with operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems
• Participates in projects and other activities related to all Kronos modules, from initiation through transition to operations
• Knowledge in the ETL (Extract, Transform and Load) of data into a data ware house/date mart and Business Intelligence (BI) tools like Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
• Configuration experience of Kronos Advanced Scheduler, Pay Policies, Accrual Policies in WTK 6.2 or higher
• Professional experience in data analysis, operations management and development, design, documentation and testing.
• Solid understanding of Business Process definition, Risk Analysis and SDLC methodologies.
• Configuration and implementation of Kronos WFC designed to enhance clients, Functionality and end - user productivity
• Very knowledgeable of business practices and procedures, related to the use of Payroll and Human Resources Information Systems
• Experienced using Telephone and Remote Desktop to assist users with issues and questions.
• Familiarity with several other Timekeeping systems including eTech time and Attendance, Stromberg Time and Attendance as well as Kronos Workforce Timekeeper versions 3x to 7.0 implementation and support.

TECHNICAL SKILLS

Software Packages: KRONOS - WFC, WFSO, Navigator, WDM, Record Manager, SDM, Worksheet v6.3, v6.2, v6.1, v5.2, Analytics/ WFAN/SSRS v6.1, v6.3, WIM, MS Office Suite, MS Project, CA Clarity

HRIS software: (most to least recent) Lawson HRM 9.0.3, Lawson LTM 9.0.2, Lawson HRM 8.1, Kronos HR/Payroll, UltiPro, ADP PCPW, Ceridian

Time & Attendence software: (most to least recent) Kronos Workforce Central 4.3, 5.0, 5.1, 6.0, 7.0.3; ADP Office Timesheet, ADP eTime

Database: DB2, SQL, Oracle, Kronos v6.1, v6.2, v6.3 Data Models, MS-Access, IDMS (DMLO/OLQ)

Platforms: Windows-2000, XP, Vista, Windows 7 & 8, Mac OS-Snow Leopard, Lion, Mountain Lion, Mavericks

PROFESSIONAL EXPERIENCE

KRONOS Consultant

Confidential

Responsibilities:

• Responsibilities include support, analysis, change management, and implementation across the core WFC, calculated accruals, absence management, device manager, data collection manager, SDM, and WIM modules in both the WFC 6.0 and 6.2 environments.
• Setup Time off Requests to be used by Employee Self Service and Confidential the 4500 terminals
• Supported, configured, and tested Kronos pay rules, work rules, pay codes, zones, and security profiles.
• Oversaw the day-to-day SQL database maintenance and security as well as Kronos web servers, Kronos Report Servers, Kronos Data Collection Managers.
• Interfaced with end users and managers to provide support for AS400 related business needs.
• Configured new Kronos policies as required for business
• Supported Kronos Advanced Scheduling for Retail environment
• Supported large retail customer in business analyzation, software upgrades, configuration, development, testing, and deployment within all modules in WFC in version 6.3.
• Successfully closed 100's of customer service incidents with complete resolution, explanation to end user and creation of Knowledge Articles on solving similar issues.
• Trained many retail managers in the proper use of Kronos Workforce Modules including WFC and WFSO enabling client to earn more revenue for company in a more efficient manner.
• Integrate Kronos Timekeeping applications with Kronos HRMS and other third-party applications
• Document Kronos configuration and maintenance points for knowledge transfer to various teams Confidential client.
• Act as SME for time and attendance policies and configuration best practices within the Kronos Workforce Central suite, advise on technical issues and contribute to team's successful implementation.
• Evaluate requirements, write specifications for, develop, test and deploy interfaces through WIM 7.0 using extensive and complex calculations and database queries and commands.
• Created Pay Code Distributions and additional work rule configuration as needed.
• Supported worldwide business initiative to unify timekeeping applications of hourly employees in the US for best practices to one timekeeping application Kronos iseries version 6.2 and transfer data to Payroll SAP and ADP.
• Record weekly hours on current project hours in the WRM tool for capacity forecasting
• Act as SME for time and attendance policies and configuration best practices within the Kronos Workforce Central suite, advise on technical issues and contribute to team's successful implementation.
• Re-created each client's Kronos suite software environment in-house used for troubleshooting efforts. Upgraded client's software prior to client upgrade go-live and fully tested functionality.
• Resolve Kronos Manager and employee issues, Ran various Kronos reports for absences, lateness, accruals, time details, miss punches.

KRONOS Consultant

Confidential, Texas

Responsibilities:

• Planned, executed and closed assigned Kronos software implementations including projects involving multiple locations and/or departments in multi-vendor, multi-protocol, hardware and software environments utilizing the Kronos developed Momentum methodology
• Ongoing support of all production Kronos versions/environments.
• Analyzed and documented all business needs, work and pay policies for Kronos WFC software suite and played main role in subsequent configuration and testing.
• Involved with the build from the ground up. Configuring Payrules, Workrules, FAP's, OT's, Shift Diffs, Holidays, Round Rules and end to end testing.
• Reviewing WFC logs, correcting Kronos configuration to ensure no additional errors occurred.
• Trouble shoot WIM and Connect interface errors, make corrections and recommend best practice approach. Rerunning processes as needed
• Provide advanced functional support and system analysis for installed Kronos applications
• Included analysis work of Workforce Device Manager (timeclocks), WIM interfaces inbound (employee data) and outbound (payroll hours/wage), pay rules, accruals, reports, wage profiles, etc.
• Analyzed and documented all business needs, work and pay policies for Kronos WFC software suite and played main role in subsequent configuration and testing.
• Troubleshot and solved all problems in software and configuration in WFC suite specializing in Workforce Scheduler (WFS) in addition to Workforce Time Keeper.
• Evaluate user needs and recommend best practices to implement new Kronos functionality, create presentation materials and lead presentations, develop requirements documentation, create business process flows and documentation
• Install, support and configure Kronos applications to include Workforce Central Scheduler for Healthcare and Optimized Scheduler, Workforce Central Timekeeper.
• Payroll systems ADP, Kronos, elabor trainer key in educating staff members to avoid over payments and financial losses to the organization trained staff on specific areas to monitor .
• Ensure Kronos WFC and Sage FAS Premier Depreciation applications, logical access, and environments comply with SOX and respond to internal and external Audit requests.

KRONOS ANALYST

Confidential, Texas

Responsibilities:

• Configured Work rule and Pay rule components, rounding rules, shift premiums, overtime and holiday zones for additional facilities as they were brought on board
• Work with various clients to provide hardware and software support/upgrades along with modifications to large and small AS400 installations.
• Prepared test Data sets and performed data testing using the PL/SQL scripts. Also used MS excel for data mining, data cleansing, data mapping, data dictionary and data analysis.
• Responsible for Kronos WIM interfaces both inbound and outbound.
• Re-created each client's Kronos suite software environment in-house used for troubleshooting efforts. Upgraded client's software prior to client upgrade go-live and fully tested functionality.
• Including implementation of Kronos Workforce Center Timekeeper, Scheduler, Connect/Workforce Integration Manager, Data Collection Manager/Workforce Device Manager, Kronos terminals.
• Participated in SDLC process from gathering requirements to configuring the application.
• Created Pay rule building blocks, including overtime, holiday, and rounding rules.
• Trouble shoot WIM and Connect interface errors, make corrections and recommend best practice approach. Rerunning processes as needed.
• Trained many retail managers in the proper use of Kronos Workforce Modules including WFC and WFSO enabling client to earn more revenue for company in a more efficient manner.
• Provided training to timekeepers and or managers on Kronos as it related to their rights and departments.
• Successfully engage in multiple initiatives simultaneously
• Work independently with users to define concepts and under direction of project managers
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Excellent verbal and written communication skills and the ability to interact.
• Professionally with a diverse group, executives, managers, and subject matter experts.

KRONOS BUSINESS ANALYST

Confidential

Responsibilities:

• Implementing WFC will allow them to better track employee's hrs. and over time therefore reducing overhead costs and to improve productivity
• Effectively communicates with operations leadership, payroll, human resources, and Kronos end users to resolve Kronos timekeeping and scheduling problems
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
• Worked on Kronos Business Intelligence solution as a member of Rapid Response Team to fix customer issues.
• Worked on Conversion of Kronos data from iSeries to Kronos WorkForce environment..
• Configured complex Pay and Work rules to meet Union Needs with help of various kronos modules was also involved In a consultative role, recommend HR and Payroll best practices, along with Kronos best practices, and foster positive ongoing relationships with clients.
• Consistently involved in ongoing evaluation of payroll applications such as Kronos, ADP, and KiX.
• Provided Kronos training and technical support to the production staff throughout the project's life cycle.
• Assist in the training of new and current employees in the Kronos time and leave system, Document Kronos configuration and maintenance points for knowledge transfer to various teams Confidential client.
• Key participant in the Banner ERP HR and Kronos interface team,Identify end-user needs and work with Central Payroll and Kronos to deliver system enhancements, correcting entries, running reports, reviewing data for accuracy.
• Created and configured Genies and Hyperfind queries for Department Supervisors. Assist in the training of new and current employee in the Kronos time and leave system.
• Created and maintained Display and Function Access profiles for security access to database production support of the payroll
• Acting as the kronos Admin Implementing kronos in all the remaning entites of Cummins.
• Handling around 8500 employees in the kronos system.
• Day to day support
• Developing the reports in kronos as per the respective Line HR’s request.
• Reconciliation with the rate file from the HRMS system.
• Integrating kronos with the HRMS system and payroll system.