PROFILE SUMMARY:

• More than 6 years of strong working experience in Banking and Financial Services, Anti Money laundering, Know your customer, Payment Investigations and Reconciliation.
• Last worked as Business Process Lead for Confidential e - Serve International Limited (TIEL) and was responsible for ramp up of pilot project including team members on end to end process flow using following applications - UAEFTS, SWIFT, Flex (UAE, DOHA, BAHRAIN), EDMS(Electronic Document Management System), Sideviewer, Safe Watch.
• Previously has worked as Senior Analyst for Confidential in Anti Money Laundering, Know Your customer, Payment Investigations and Reconciliation and have strong technical and functional exposure on FOL (FircoSoft On-line), SaFE (Sanctions Filtering Engine), SWIFT, Propay, Intellimatch, Itracs, and World Check.
• Member of Indian Institute of Banking & Finance.

KEY SKILLS:

SWIFT(MT 1x,2x and 9x Series)

UAE Funds Transfer System

FLEX(UAE,DOHA,BAHRAIN)

EDMS(Electronic Document Management System)

Side Viewer

Safe Watch

TLM

Account to Account Transfers

SaFE (Santions Filtering Engine)

World Check

FOL (FircoSoft On-line)

FMF Web Verify

IntelliTracs

Intellimatch

Propay

CHAPS (Clearing House Automated Payment System)

TARGET (Trans-European Automated Real-time Gross Settlement Express Transfer System)

SEPA (Single Euro Payments Area)

EBA (Euro Banking Association)

BACS (Bankers' Automated Clearing Services)

PROFESSIONAL EXPERIENCE:

Confidential

Business Process Lead

Responsibilities:

• Corresponding with domestic and International Banks, overseas representative offices and customers to confirm payment details and instructions.
• Sending Swift messages to banks for Beneficiary Claiming Non Receipt of funds, amendments, Cancellation and Recall of funds.
• Investigating exception items and resolving complex Money Transfer inquires received via SWIFT phones, and e-mails etc.
• Investigating outstanding items to determine if payment was made in order to reconcile and making any necessary adjustments.
• Corresponding with Compliance Unit (OFAC) to resolve blocked and rejected transactions for compliance with Anti-Money (AML) regulations.
• Collaborate with peers and managers in the immediate area as well as other departments to help them achieve goals for investigation, compensation and balance related issues.
• Aliasing with payments department to resolve pre and post settlement issues that may arise by demonstrating strong practical understanding of payments and investigations systems.
• Effectively time managing multiple cases of varying difficulty and able to utilize internal & external resources required for the timely resolution thereby ensuring minimal losses for the bank and enhancing customer satisfaction. the team members on end to end process flow there by enhancing their competency.

Confidential

Senior Analyst

Responsibilities:

• Ensure that all cross border and domestic transactions are cleared within the respective clearing house and currency cut-offs, that hit our filters after being screened against various sanctions lists issued by OFAC, HMT, EU, and local lists of 34 countries in APAC, EMEA and Americas where RBS has its presence.
• Investigate and assess alerts relating to potential money laundering risks in the organization.
• Ensure efficient identification, monitoring and reporting of activities and transactions considered suspicious.
• Daily assessment of SWIFT and AML reports relating to potential suspicious activity.
• Stay current with money laundering and terrorist financing behaviors, issues, policies, regulations, criminal typologies, industry best practices, and developing trends.
• Assist with addressing queries from corresponding banks relating to money laundering matters.
• Identify unusual activities and behaviors across multiple products.
• Communicate with internal and external stakeholders.
• Perform enhanced due diligence for high risk clients using World Check, back office and other internal source.
• Client Screening against PEP (Politically exposed person) and sanctions lists.
• Provide guidance to team members in dealing with high risk accounts.
• Produce internal operational reports that assist in the effective operation of the team.
• Ensure team adheres to internal quality standards and guidelines as agreed with our stakeholders and to provide regular refresher and need based s to the staffs whenever required.

Confidential

Analyst

Responsibilities:

• Telecommunicating with Banks, overseas representative offices and customers to confirm payment details and instructions.
• Sending Swift messages to banks for Beneficiary Claiming Non Receipt of funds, amendments, Cancellation and Recall of funds.
• Maintaining the customer complaints and verifying the payment process in Itracs as well as back office.
• Creation of process flows and standard operating procedures for various case types.
• Responsible for liaising with the reconciliation team to eradicate glitches in any outstanding balances and Entries.
• Preparation of monthly reports and dashboards.

Confidential

Analyst

Responsibilities:

• Daily reconciliation of Nostro ledger with statements in Intellimatch.
• Identifying the long outstanding entries, allocating to the concerned department and investigation further.
• Preparation of daily, weekly and monthly disruption reports and sending them to the higher management.
• Interacting with the Intellimatch team and manually importing the statement entries into the system.
• Reporting the process changes and team updates to the stakeholders.
• Handling quality checks for the team and the new joinees to get familiarized with work.
• Maintaining CAPA (Corrective action preventive action) for the team members to control errors and updating the consequences to the team on monthly basis.
• Conducting team meetings on regular basis to enhance the team’s performance.