SUMMARY

• Salesforce.com consultant having 5+ years of experience in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of projects in SalesForce.com technologies.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Experience in developing client-specific solutions on force.com platform using Apex classes and Triggers, Visual force, Force.com IDE, SOQL, SOSL.
• Experience in Administration, Configuration, Customization, Development and support on Salesforce.com Platform.
• Ability to setup, customize and deploy to Salesforce.com from the ground up for large user groups, perform hands on customizations using Apex, Visual force, custom reports Salesforce.com Web services API and train sales users.
• Good experience in Developing Business Logic Services Using Custom Objects, Controllers, Visual Force/APEX Classes and APEX Triggers.
• Proficient in Data Migration from Traditional Applications to SalesforceUsing Data Loader Utility.
• Strong Experience in creating, managing Applications, Custom Objects, Custom tabs, Fields, Relationships, Page Layouts, Record Types, Validation Rules, Email Templates, Report Types, Workflow Rules, and Approval Process, SOQL, SOSL and Governor Limits.
• Participated in Salesforceintegration and planning strategy along with Architect.
• Experience on integration, integrated Salesforcewith different external system, performed both inbound and outbound integration using SOAP as well as REST API.
• Experience on managing the Communities.
• Hands on experience in developing and configuring Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.
• Ability to fully leverage the power of Visual Force through custom pages, components, controllers, and sites.
• Knowledge of APEX, including but not limited to scheduling, web services API, triggers, custom controllers, Design Patterns, Dynamic Apex, and Batch Apex.
• Sound Understanding of Data migration using Import wizards, and Data Loader.
• Strong knowledge of Salesforceconfiguration, data migration, system integration and familiarity with Visualforce (Pages, Components, Controllers) MVC architecture and Apex (Classes, Controllers & Triggers).
• Experience with Version Controlling of Code through Bit Bucket and GITHUB
• Experience of Web-to-lead, Web-to-case, Email-to-case functionality.
• Extensive experience in developing, debugging multi-tier applications using different SDLC methodologies like Agile, SCRUM and waterfall
• Ability to adapt to any environment such as working with small or large groups or independently and excellent communication skills.

TECHNICAL SKILLS

CRM TOOLS: Salesforce.com, Sales Cloud, Service Cloud, Chatter, Communities, Service Console.

SALESFORCE TECHNOLOGIES: Apex, SOQL, SOSL, JavaScript Remoting, Visual Force (Pages & Components), Triggers, Batch Apex.

PROGRAMMING LANGUAGES: C#, .Net, Apex, Visualforce page, HTML, HTML5, XML, CSS, CSS3, JavaScript, JQuery, Bootstrap

WEB SERVICES: SOAP, REST

SALESFORCE API TOOLS: Force.com Migration Tool(ANT), Force.com IDE -Eclipse

DATA MIGRATION TOOLS: Apex Data Loader, Custom Import wizard, Workbench.

OPERATING SYSTEMS: Windows 9x/2000, Windows XP/Vista, Windows 7, Mac OS

DEPLOYMENT TOOLS: Change Sets, Force.com IDE, Force.com Migration Tool (ANT), Work Bench.

PROFESSIONAL EXPERIENCE

Confidential, Bala Cynwyd, PA

Salesforce Developer

Responsibilities:

• Worked with Standard Objects like Accounts, Contacts, Reports and dashboards.
• Created and configured Custom Objects like shipping vendor, companies and created record types according to the requirement.
• Incorporated different Page Layouts based on the record type selected.
• Used Picklists, Dependent Pick lists, Record Types to enforce data quality.
• Created APEX Classes and Triggers for implementing the Complex Business Logic that involves multiple Objects.
• Designed and deployed the custom objects, Custom tabs, Visual Force Pages, Controller Extensions, Validation Rules, Workflow Rules, Auto-Response Rules, Page Layouts, to suit to the needs of the application.
• Implemented a direct interface from its Web site, so that when a customer files a report, it automatically turns into a support case in Salesforce
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Used Field level Security along with page layouts to manage access to certain fields.
• Experience in generating PDF's with Salesforcedata using Visual Force Pages.
• Worked effectively to ensure that the data is protected and is made available to the authorized users by customizing the user Roles, Role hierarchies, Profiles and Sharing settings.
• Worked with Dynamic Apex to access S Objects and Field information, execute dynamic SOQL, SOSL queries.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created and deployed Several Standard and Custom Reports using salesforce.com platform.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, Eclipse IDE Plugin, Data Loader.

Confidential, Fond du Lac, WI

Salesforce Developer/Administrator

Responsibilities:

• Involved in API/Web Service design and developing technical specifications for the Salesforce.com (SFDC) application.
• Involved in project technical design plan, conversions, Mapping, configuration of portions of the SFDC application.
• Implemented SFDC CRM to deliver various reports in departments of Sales, Administration and Marketing etc.
• Interface Designing using Visualforce page and their supportive Controller Classes.
• Automate the functionality by writing Triggers and Apex Classes.
• Reengineered APEX code already in production to optimize trigger based transactions for performance and speed as well as to work seamlessly with governor limits.
• Integrated external systems like Record setter data, Dodge MDM, MAS, PeopleSoft into Salesforce.com primarily used the partner and enterprise WSDL'S with J2EE technologies.
• Defined lookup and master - detail relationships on the objects and created junction objects to establish connectivity among objects.
• Involved in field & page layout customization for the standard objects like Account, Contact, and Leads.
• Responsible for Unit testing and performance testing of SFDC API/Web Service.
• Responsible for Agile methodology testing package upgrades in sandbox org and deploying in production org.
• Created public websites and applications that are directly integrated with your Salesforce.com organization using sites.
• Developed a unified view of all accounting data with in salesforce.com eliminating several hundred hours spent by Account Executives and inside sales reps in performing risk analysis on account holdings.
• Responsible for integrating Salesforce.com to risk manager desktop apps via web services API.
• Developed an analytic snapshot based daily dashboard that provide a 360 degree view of customers
• Responsible for all managed package deployments and change management on the engagement.
• Assisted in the merger of data between the applications for initial synchronization mapping and conversion every Salesforce.com account to business objects.
• Developed training material for end users.

Environment: Salesforce.com, Force.com, Apex, Data Loader, CRM, Import Wizard, Eclipse IDE, Controllers, Visualforce Pages, JQuery, XML and Triggers.

Confidential, Cambridge, MA

Salesforce Developer

Responsibilities:

• Coordinating with Business Analysts in requirement analysis meetings to gather requirements up to the mark.
• Enhancement of existing system with adding additional functionalities by Developing custom objects, custom fields, changing Page Layouts, Apex Classes, Visual force pages, Triggers, Workflow rules, Validation rules.
• Created custom objects, Visual Force pages, triggers, validation rules to help track internal help desk cases, customize campaign budgeting and lead qualification.
• Developed Apex Triggers, Apex Classes and Test Methods
• Created custom controllers implementing complex code for retrieval from Salesforceto Visual Force pages.
• Customized standard salesforceobjects like Accounts, Contacts, case management and solutions.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Always wrote test methods with code coverage of 80 - 100%.
• Used salesforce.com Ajax Toolkit to make asynchronous calls to the SFDC data store for optimizing data retrieval speeds.
• Created an interactive UI to improve customer experience while recording the damage incurred to the property using Adobe Flex.
• Presented large data volumes in salesforce.com and obtained interactive graphs using Flex.
• Implemented complex approval processes to ensure proper authorization in the high-stakes environment of capital management.
• Managed users, hierarchical roles, profiles, security controls and territory management.
• Migrated Accounts, Leads, Contacts, Opportunities and sales data from external systems into SFDC.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Custom Tabs, Email Services, Security Controls, Eclipse.