SUMMARY:

• Accomplished and dedicated technical manager with over 14 years of progressive IT experience, 5 of them in managerial positions.
• Results oriented individual who led large teams of technical professionals both onsite and offshore.
• Proficient in cultivating customer relations, critical thinking skills, budgeting/financial planning and vendor management skills
• A trusted advisor and strategic partner to the business uniquely qualified to translate business drivers and needs to a technical development audience and technical concepts to bottom line terminology that proves IT’s value as a partner to the business.
• Skilled in managing/directing or mentoring individuals through all phases of software development life cycle including analysis, conceptual implementation of Design, Development, Testing, Support and Training with applications in business, automotive and government.

CORE COMPETENCIES:

Team Leadership & Motivation SCRUM Master Risk Analysis/ Management Staff training Vendor Management Client Relationship Management IT Infrastructure/Design Data Warehousing IT Strategy Process Improvement Software Development Project Management QA/Testing Technical Support Deployment/Migrations Web Design Project Budgeting & Financial Management

TECHNICAL SKILLS:

Programming Languages: Java, PL/SQL •

Web/Distributed Technologies: HTML, XML, XHTML, JavaScript, PERL, CSS, ASP, Servlets, JSP, JDBC, JNDI, JMS, Java Mail, AWT, Swing, RMI, EJB, CORBA

Application/Web Servers: WebSphere, WebLogic, Jakarta Tomcat, JBoss RDBMS Oracle 8.x/9i/10g/11g, SQL Server 2000/2005/2012 , MySQL, DB2, MS Access

Development Tools: WebSphere Studio 4.x/5.x, JBuilder6.x/8.0, Visual Age for Java, Rational Rose, Rational XDE, Dreamweaver 4/MX, Fireworks 4/MX, Flash 5/MX, Front Page, Adobe Photoshop5/6, Datastage 7.5.3/8.0/8.5

Productivity Tools: MS Office, MS Project, Visio, Office 365

Operating Systems: Windows 2K/XP/2003/7, Linux, Solaris, AIX, DOS

Other Tools: SalesForce, Inquira, Vantive, Sharepoint, Concur

PROFESSIONAL EXPERIENCE:

Confidential

Technical Manager

Responsibilities:

• Managed the technical implementation of multiple key initiatives for Space planning BU including vendor funding, integration of schematics/floor planning systems on cloud based SaaS solution and integration between Confidential systems.
• Acted as a SCRUM master while working with sales force team on an agile based master calendar project which enables users to maintain store/division based resets
• Provided guidance for team members through planning, analysis, development, testing and deployment phases
• Recruit, train and mentor IT staff members, development teams to ensure that business value is maximized and IT goals are achieved.
• Worked with third party vendors and internal business teams to make sure deliverables are met by vendor on time.
• Determine standards for development and quality assurance teams to make sure projects are delivered with maximum performance and efficiency
• Was recognized with “Shooting star award” for managing vendor funding project by understanding user requirements, allocation of resources, coordinate with different teams and deliver on time which saved business millions of dollars.
• Managed finances for the program both for internal resources and for the vendor costs

Confidential

Manager/Technical Lead

Responsibilities:

• Took the lead in driving development of mission critical systems and applications supporting global initiatives in Supply Chain Management including Shipping as well as a franchise application supporting Merchandising, Sales Administration, Finance and Sales Planning.
• Guide the efforts of as many as 10 development professionals based in the US and offshore.
• Provide all necessary leadership and direction in the ongoing enhancement of a Global Logistics Visibility System that provides visibility to all shipments for PO’s for all Confidential brands and channels.
• Additionally, provide direction in enhancements made to Whitespace, a Java based application that enables users to accurately forecast shipment arrival dates based on Air/Ocean/Truck modes.
• Successfully migrated a franchise application to better facilitate merchandise assortment planning, sales administration, accounts receivable and sell in reporting.
• Provided exemplary Project Management as well as periodic management reporting on project status, project issues, risks and mitigation plans.

Confidential

Lead Technical Engineer

Responsibilities:

• Specialized in providing troubleshooting and technical support to companies implementing, utilizing or modifying the Gentran Integration Suite (GIS).
• Assessed business impact for customer and proposed solutions accordingly.
• GIS provides capabilities ranging from business process design and enterprise application integration connectivity to classic electronic data interchange translation and Confidential compliance.
• Personally provided tier 2/3 support for customers as well as after hours and weekend support as needed.
• Effectively prioritized and troubleshot customer issues; provided prompt response to customers as per SLA’s.
• Identified the root causes in different databases and resolved database issues.
• Mentored team members and conducted webinars for customers/partners.
• Provided release management of software patches.

Confidential

J2EE Developer/Tech Support Consultant

Responsibilities:

• Delivered prompt level 2/3 support on a 24x7 basis to GM dealers with issues in the Dealer World Portal and Order Work Bench Applications.
• Helped Oracle Database Administrators identify and isolate queries to better analyze and resolve performance issues.
• Modified JSP’s, form beans and action classes according to new requirements.
• Proactively identified and removed any potential performance bottlenecks or possible points of failure.

Confidential, Maryland

J2EE Developer

Responsibilities:

• Played a pivotal role in development of a web application that enabled borrowers to utilize self - service features (online calculator, on line consolidation) make payments and better manage their loan accounts.
• The application was incorporated in a website providing access to a wide variety of financial and procedural information to educational users, borrowers and financial partners including lenders and private collection agencies.