SUMMARY

• Qualified analyst with experience in vendor management, wealth management, financial services, oil and gas, and healthcare industry.
• Professional career with track record of success in assessing technology integration and major project implementation.
• An Analytical thinker who can come up with innovative business solutions to meet a company’s strategic, tactical and operational requirements dat will enable senior management make sound financial, business decisions.
• Proficiency in using wide range of business analytics tools and techniques.
• Excellent communication, analytical, interpersonal and presentation skills. Ability to manage multiple projects simultaneously, ability to work independently and prioritize task to ensure critical deadlines are met and on time.

TECHNICAL SKILLS

• Maintained communication technology asset inventory; performed operating system upgrades
• Transferred client information through LAN and WAN and lab IP addresses to new computers once replaced
• Swapped old PCs for new ones and transferred files
• Troubleshot, researched, diagnosed, resolved and documented technical issues surrounding Windows OS, email, internet connection and hardware peripherals
• Deployed Windows OS and other important software such as security patches for company use.

PROFESSIONAL EXPERIENCE

Confidential

Legal Department

Responsibilities:

• Update Vendor’s VRPM, VLQP, VIPR activities, Scorecard metrics using Third - party reporting and management tools
• Manage day- to-day activities of assigned Vendors by resolving, escalate and mitigate issues
• Proactive, ongoing review of supplier risk requiring Vendor scorecards, background checks, compliance
• Managing teh oversight of teh bank’s Legal Department’s Third-party Vendor Global Information Security Remediation Assessment by tracking teh assessment for all Legal Department Vendors from Online Self-Assessment to Remediation
• Responsible for coordinating and scheduling of assessments, providing data flow diagram and leading teh remediation activities between Third-party Vendors and teh GIS team
• Responsible for ensuring teh bank receives required remediation evidence and compensating control documents from teh Third-party Vendors, forwarding received evidence to teh GIS team for verification and approval
• Liaise with vendors, stakeholders and teh Global Information Security (GIS) remediation team
• Coordinates and provide support to teh Stakeholders, Vendor Managers, Line of Business as required

Business Analyst

Responsibilities:

• Determine functional, business, user requirements. Create vision, scope and use case document, business process models, use case diagram, activity diagram and state chart diagram.
• Conduct joint Application development (JAD) session with stakeholders throughout SDLC to resolve open issues.
• Work closely with teh IT department and other departments in teh company to come up with solutions. Validates technical designs created by teh IT developers against functional specifications.
• Establish and maintaining communication channels with senior managers, key team members and stakeholders.
• Utilize RUP to configure and develop process definition, standards, and procedure.
• Using analytical tools, reports and performance indicators to monitor operational performances.
• Perform GAP and risk analysis of existing system and evaluate benefits of new system.
• Work with QA team to design test plan and test cases for user acceptance testing (UAT).

Business Analyst

Responsibilities:

• Translated business needs and strategies into IT requirement and source IT services to meet both current and future requirements.
• Performed cost-benefits analysis, prepared statistical analysis and reports
• Worked closely with stakeholders to determine teh priority of specific requirements based on their value to teh business.
• Responded to requests from auditors and internal stakeholders
• Developed estimates for business analysis task.
• Analyzed and prioritized user and business requirements as operational requirements dat must be included while developing business deliverables.

Data Analyst

Responsibilities:

• Revised purchasing ordering algorithm to minimize over stock and reviewed purchase orders, achieving savings of 8 - 12% per inventory purchase.
• Managed routine accounts payables and expense reimbursement duties.
• Managed an initiative to increase efficiencies in teh company’s warehouse, including analysis of high velocity products in order to position inventory ideally and provide staff with appropriate tools and equipment to carry out their respective duties.
• Built vendor relationships, increased consumer engagement and improved sales team performances.

Underwriter Assistant

Responsibilities:

• Assisted Underwriters with preparing mortgage loan documents
• Processed Insurance claims and policy changes; initiated claims reports, appointments and scheduling.

Senior Systems Analyst

Responsibilities:

• Provided functional and technical application support to end users
• Supported system implementations, enhancements and upgrades
• Collaborated with Finance team on development of financial reporting package and ways to reduce company’s expenditure
• Developed excel management report
• Implemented Business process documentation for teh organization