SUMMARY

• Total 6 + years of experience in which 2 years of experience in developing BPM applications built on BPM tool Pega PRPC using Agile Methodologies
• As a core team member,I have worked in many areas of PRPC which includes configuring Flows,Flow Actions,Harness rules, Section rules,HTML,Correspondence rules,Activities.
• Involved in interaction with the end users, Business Analysts for understanding of the business requirements.
• Also involved in training sessions conducted by the organization to make work users feel comfortable with the new application.
• Have good communication and interpersonal Skills, an excellent team player works towards the growth of an organization.
• Experienced in Oracle Applications 11i and R12, with good knowledge of GL and AP modules.
• Good knowledge of Finance, Banking & Insurance domains. Have good communication and interpersonal Skills, an excellent team player works towards the growth of an organization.

TECHNICAL SKILLS

Operating Systems: Windows, Unix.

Database: Oracle 10g

BPM Developing Tool: PRPC V 6.3, V7.2

Functional Area: Business Process Management, Insurance and Banking

Oracle E - Business Suite: 11.5.9 / 11.5.10 , R 12 (Modules - GL & AP Modules)

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, IL

System Architect

Responsibilities:

• Designing Class Structure and Data Classes.
• Designing Flows for proper execution of the work object.
• Creation of flows and flow actions based on the business requirement flows.
• Creating rules like Properties and Activities for the concerned classes.
• Creating user Interface through Harness and Sections rules.
• Created Report definition for the reporting purpose in the process commander.
• Creation of Activities and steps for business logic implementation and handling embedded pages.
• Creation of decision trees wherever business rules are to be implemented.
• Developed the Overall & the assignment level SLA's to the entire application.

Environment: Pega PRPC v7.1, Oracle 10g, Java

Confidential

Developer (Pega PRPC)

Responsibilities:

• Involved in Developing User Interface using the inbuilt Harnesses & customizing the Sections
• Worked on writing Activities, Steps, Methods and calling other activities for implementing core business logic.
• Created Access groups, Access Roles and Operators
• Implementation of Decision tables, Decision Tree and Declarative expressions.
• Extensively used Clipboard tool & Tracer while Unit testing of the application.
• Coordinated with the team in understanding the concepts of Business Process and Unit testing.

Environment: Pega PRPC 6.3, Oracle10g.

Confidential

Associate

Responsibilities:

• Experienced inimplementation, customizationand Application supportactivitiesof Oracle Apps 11i & R12Financial modules(GL, AP, AR)using AIM implementation method
• Involved in setting up the setups of Oracle Payables & GL
• Setups in PROD Instance. E.g. Calendars, Currency Rates, Chart of Account (COA), Cross Validation Rule and Security Rule Maintenance.
• Performed fundamental administrative tasks including Reports, Defining new users, Responsibilities, Profiles, Menus in the application.
• Defined Legal Entities and Setup Ledgers in R12 Accounting Setup Manager.
• Configured Payables Financial Options for defaulting Accounting Information on AP Invoices distributions.
• Defined Banks for processing Suppliers Invoice Payments and to default the GL Accounts for AP Invoice Payments

Confidential

Trainee Analyst

Responsibilities:

• Support and Maintenance of Oracle GL & AP Modules
• Handling daily tickets related to various user problems in GL and AP modules
• Raising SR on Oracle metalink for various issues related to GL and AP
• Run the Reports through Financial Statement Generator (FSG) and Standard Report
• Involved during Month, Quarter and Year end closure activity to ensure smooth closure of Sub-Ledgers.

Confidential

Customer Care Trainee

Responsibilities:

• Customer Perspective- Quality checking and UnderWriting of incoming proposal forms.
• Client and Contract Creation in Life Asia. Proposal scanning and dispatch to HO. Medical Empanelment, Follow up for Issuance.
• Financial Perspective - Premium Collection and Updating Process, Adherence to Banking and Cash Management Process.
• Functional support to Area Manager/Branch Manager by providing New Business Tracker. Assist Sales Team for CFR follow up and Issuance, Post Sales Service.
• Other Responsibilities - Joining and Exit formalities of employees in the branch. Leave records and forwarding Leave inputs to HR team.

Confidential

Credit Process Associate

Responsibilities:

• Analyzing the credit worthiness of customers and getting necessary approvals to process the loans.
• Client Relationship - Facilitating customer requirements & Handling customer queries.
• Responsible for initiating the Technical, Field Investigation Reports & coordinating with FI & RCU agencies and monitoring their TAT.
• MIS Management - Processing the customer files through internal ICICI systems.
• Processing the Salaried, Self-Employed Professional, Self-Employed Non Professional, & Auto RTR files that are already sourced from DMA’s.