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Technical Business Analyst Resume

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Princeton, NJ

SUMMARY

  • Goal - driven and seasoned professional with extensive experience in identifying, analyzing, and implementing business, technical, and system solutions to support organizational goals.
  • Recognized for expertise in Model N Revenue Management System Government Pricing, Medicaid, Chargebacks, and Managed Care computer applications.
  • Adept at motivating and leading high-caliber teams to successfully deliver all phases of new release projects, enhancements, and break fixes using industry best practices.
  • Equipped with articulate communication and interpersonal skills in building positive work relationships with professionals of all levels. Areas of expertise include:
  • Release and Change Management
  • Software Development Life Cycle
  • Revenue Management Systems
  • Data Modeling
  • Information Technology Infrastructure Library
  • System Design and Testing
  • System and Business Analysis
  • Process Improvement

PROFESSIONAL EXPERIENCE

Confidential,Princeton, NJ

Technical Business Analyst

Responsibilities:

  • Successfully learned the import functionally in a very short time to jumpstart data creation activities
  • Created up to 70 text data files within schedule in preparation for data imports
  • Gathered data format requirements working independently and with no supervision using off site users, tech manuals and system requirements

Confidential, Plainsboro, NJ

Change Release Deployment Analyst | Technical Analyst

Responsibilities:

  • Reviewed business requirements to ensure accuracy and triaged to the appropriate code developer
  • Played a major role in executing database refreshes based on business and testing groups needs
  • Led the successful launch and provided ongoing support for three pharmaceutical business applications with minimal delays and rejects
  • Established and managed RFCs in Vitalize (CMDB), and delegated them to proper team members to prioritize workflows
  • Directed deployment for several Model N projects, which reduced employee overtime by 50%
  • Guaranteed integrity of the development, user acceptance testing, system integration, and production environments through thorough release and change processes, which minimized outages to the business community
  • Functioned as the release and deployment manager for several applications, including government pricing, Medicaid, chargeback, and managed care systems
  • Keenly reviewed activities and efficiently planned people resources, which significantly minimized software deployment times and expedited the implementation of deployment tasks
  • Rendered guidance on all deployment activities during implementation, which decreased outage time by 50%
  • Did analysis and debugged erroneous SQL statements during environment updates
  • Authored and disseminated software release notes through SharePoint, which enhanced retrieval time for business

Business System/Programmer Analyst

Confidential

Responsibilities:

  • Played a major role in the data migration from legacy chargeback application to the new Model N Revenue Management Software XML data format
  • Converted hundreds of of CVS files into XML files for transfer into Chargeback application
  • Elicited business requirements, and created and initiated testing for more than 20 web-based Cognos/SQL reports on the Chargeback system
  • Troubleshooted and corrected all system data issues in a timely matter to prevent system downtime
  • Generated and maintained 120-page technical documents for Chargeback and Government Pricing software
  • Applied multiple data fixes on Oracle database using SQL each week

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