Technical Business Analyst Resume
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Princeton, NJ
SUMMARY
- Goal - driven and seasoned professional with extensive experience in identifying, analyzing, and implementing business, technical, and system solutions to support organizational goals.
- Recognized for expertise in Model N Revenue Management System Government Pricing, Medicaid, Chargebacks, and Managed Care computer applications.
- Adept at motivating and leading high-caliber teams to successfully deliver all phases of new release projects, enhancements, and break fixes using industry best practices.
- Equipped with articulate communication and interpersonal skills in building positive work relationships with professionals of all levels. Areas of expertise include:
- Release and Change Management
- Software Development Life Cycle
- Revenue Management Systems
- Data Modeling
- Information Technology Infrastructure Library
- System Design and Testing
- System and Business Analysis
- Process Improvement
PROFESSIONAL EXPERIENCE
Confidential,Princeton, NJ
Technical Business Analyst
Responsibilities:
- Successfully learned the import functionally in a very short time to jumpstart data creation activities
- Created up to 70 text data files within schedule in preparation for data imports
- Gathered data format requirements working independently and with no supervision using off site users, tech manuals and system requirements
Confidential, Plainsboro, NJ
Change Release Deployment Analyst | Technical Analyst
Responsibilities:
- Reviewed business requirements to ensure accuracy and triaged to the appropriate code developer
- Played a major role in executing database refreshes based on business and testing groups needs
- Led the successful launch and provided ongoing support for three pharmaceutical business applications with minimal delays and rejects
- Established and managed RFCs in Vitalize (CMDB), and delegated them to proper team members to prioritize workflows
- Directed deployment for several Model N projects, which reduced employee overtime by 50%
- Guaranteed integrity of the development, user acceptance testing, system integration, and production environments through thorough release and change processes, which minimized outages to the business community
- Functioned as the release and deployment manager for several applications, including government pricing, Medicaid, chargeback, and managed care systems
- Keenly reviewed activities and efficiently planned people resources, which significantly minimized software deployment times and expedited the implementation of deployment tasks
- Rendered guidance on all deployment activities during implementation, which decreased outage time by 50%
- Did analysis and debugged erroneous SQL statements during environment updates
- Authored and disseminated software release notes through SharePoint, which enhanced retrieval time for business
Business System/Programmer Analyst
Confidential
Responsibilities:
- Played a major role in the data migration from legacy chargeback application to the new Model N Revenue Management Software XML data format
- Converted hundreds of of CVS files into XML files for transfer into Chargeback application
- Elicited business requirements, and created and initiated testing for more than 20 web-based Cognos/SQL reports on the Chargeback system
- Troubleshooted and corrected all system data issues in a timely matter to prevent system downtime
- Generated and maintained 120-page technical documents for Chargeback and Government Pricing software
- Applied multiple data fixes on Oracle database using SQL each week