SUMMARY

• Around 6+ years of experience in IT industry with 5+ years of experience in Salesforce.com CRM. Specifically, skill in Analysis, Design and Development, Testing, Implementation, Production support and Maintenance of Various Applications using salesforce.com and Java/J2E Technologies.
• Exposure in all phases of Software Development Life Cycle (SDLC), quality management system and project life cycle process.
• Experience in salesforce.com integration using web service and Apex Programming, salesforce.com Sales, Marketing, Service and support modules.
• Experience in analyzing business requirements, Entity Relationship diagrams and implementing them to salesforce custom objects, Junction objects, Master - detail-relationship and lookup relationship.
• Proficiency in administrative tasks like creating Profiles, roles, Security access, Configuring Federated/Delegated SSO (Single Sign on) Users, Email services, Approvals Process, Reports, Dashboards, Forecasts, Developed Formula fields, Work Flow rules, Validation rules and installing App Exchange Products, through lightning component.
• Experienced in Creating Custom Apps, Custom Objects, Custom Tabs, Record Types and Applying sharing rules and Creating Page layouts, search layouts to organize fields, custom links, related lists, and defining field dependencies, custom buttons on a record detail and edit pages. Implemented pick lists, dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects
• Designed custom formula fields, field dependencies and validation rules along with Roll-Up Summary Fields to maintain data quantity and data consistency also implemented Assignment Rules, workflow rules and approval processes for automated alerts, field updates and email generation according to application requirements.
• Expert in generating and analyzing custom reports and dashboard for management and various business unit personnel to provide detail information on key performance indicators.
• Experience in system integration projects with extensive experience on data analysis and validation and data migration from Excel, MS outlook and Legacy Systems using Data Loader, Import Wizard.
• Knowledge in querying salesforce.com database using SOQL queries in force.com and Workbench. Written Apex Classes, controllers and Apex Triggers, integrations, Visualforce, Web Services in the application for various Business/functional requirements and Integration, Visual force.
• Good Experience in Web Services - Synchronous & Asynchronous, Web service factory, SOAP and REST.
• Experience with Lightning Components and Lightning Design Systems with technical background in front-end development using HTML 5, XML, CSS 3, and JavaScript
• Worked on different third party tools like Dupe Catcher, SMS Magic, Click Tools, Informatica On Demand
• Good experience in working with off shore teams and coordinating with business and offshore team to meet the requirements.

TECHNICAL SKILLS

Force.com: Apex Classes and Custom Controllers/Batch Jobs, Apex Triggers, Apex Scheduler and Extension, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Apex Web Services, JavaScript, JQuery, Email services, REST API, SOAP API, Workflow & Approvals, Validation rules, Dashboards, Reports, Custom Objects, Force.com Eclipse Plug-in, Process Builder, OAUTH, Site Management, Salesforce Lightning Component, External Objects, Sandbox testing.

Tools: Informatica Power Exchange, Data loader, Outlook, EchoSign, MS Excel, MS Access, Maven Mate, SOAP UI, Workbench, TFS, Jenkins, Ant.

Design Tools: Microsoft Visio.

Operating Systems: Windows, Linux.

Web Technologies: HTML, CSS, JSP, SOAP, REST, BULK, WSDL, HTML, XML, JavaScript, JQuery, SOA.

Languages: Apex, C, C++, JAVA, SQL.

PROFESSIONAL EXPERIENCE

Confidential - Dallas, Texas

Salesforce.com Developer/Admin

Responsibilities:

• Responsible for gathering requirements from the business and work with developers and administrators to translate details concisely to assure clear understanding and accurate requirement documents.
• Worked in Agile project methodology with four-week sprint and delivered the accepted functionality in each sprint.
• Developed conceptual design using Visio, Prepare functionality design and ER diagrams.
• Utilize standard salesforce objects as much as possible for ease of the application.
• Expertise in integrating legacy systems with Sales force & bringing in those legacy applications into Salesforce (migration).
• Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Written Customization code using Apex Classes, Visualforce pages, used Visualforce components like page Block, Command Buttons and Radio Buttons etc.
• Add methods that can be called from Visualforce pages to Controller Extensions.
• Developed a Customized Visualforce Tab and Visualforce pages to create and submit Apex jobs.
• Integrated Batch Apex that call outs to external web service in Batch Mode.
• Successfully established a two-way communication between salesforce and other external system using SOAP API.
• Designed a solution to log all the batch operations with success and error records using custom objects.
• Integrated the salesforce with the other system Banners and run hourly batch jobs to feed the data.
• Made use of WebServiceMock interface and WebServiceMock Methods to create a mock web service response which is used in Test classes and test coverage.
• Responsible for all the activities related to Data Management like performing mass delete. Mass transfer and mass import of data; use Data Loader to perform batch data loading objects.
• Worked on wave analytics platform, created reports and dashboards with the help of salesforce wave analytics to track the opportunity pipeline/stages for Management and Business user’s visibility in mobile and desktop exploration

Environment: Salesforce.com Unlimited Edition, Sales Cloud, Service Cloud, Chatter Cloud, Wave Analytics, Creation of Custom Objects, Custom Tabs, Email Marketing, Triggers, SOSL, SOQL, Security Controls, Reports, Dashboards, Data Loader, SOAP API, REST API, Force.com IDE.UIUC - Urbana Champaign, IL Jun 2016 - Jun 2017Salesforce.com Developer/AdminResponsibilities: Environment: Salesforce.com Unlimited Edition, Creation of Custom Objects, Custom Tabs, Security Controls, OAUTH, Sandbox, Data Management, Custom Links, Workflows, Process Builder, Reports Dashboards, Force.com IDE, IBM Data stage, Apex, Visualforce pages

Confidential — Scottsdale, AZ

Salesforce.com Developer/Admin

Environment: Saleforce.com platform, Service Cloud, Workflows, Apex Controllers, Apex Triggers, SOQL, SOSL, Eclipse IDE, Demand Tools, Apex data loader, Visual Force Pages, Reports, Custom Objects, Custom Tabs, Apex Language, SAP PI, SOAP loAPI,SQL

Confidential

Java Developer

Environment: Java 1.4, J2EE, JEE, JSP, JavaScript, DB2, JMS, Web Logic 8.1, Apache Struts, PVCS, Unit, Hibernate 3.0, AJAX, Lotus Notes, Windows XP, Novell Networks, Text pad, Microsoft Office 2003.

Responsibilities:

• Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer in the organization.
• Agile methodologies (SCRUM) was implemented that includes daily scrum with team.
• Expertise in working on Sales Cloud, Service Cloud, Custom Cloud and Apex Programming on Force.com Platform.
• Implemented Security access to the user profiles by creating Object level security, field level security and record level security.
• Created Relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, and Record Types to enforce data quality Setup Marketing Campaigns, Assignment rules, Web-to-Lead and Auto-Response rules.
• Designed and deployed Custom tabs, Custom Objects, Components, Visual Force Pages, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Involved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard and custom object.
• Used Process Builder to automate business process for minor customizations.
• Integrating with JIRAof case handling with Salesforce(REST API)
• Assisted with SFDC data imports and maintained interfaces between IBM Data Stage and Salesforce.
• Designed various WebPages in Visual Force for customers to select a variety of services offered by the organization and integrate them with the pricing team.
• Defined automated processes, Workflow, Visual Workflows in Salesforce.
• Enabled Single Sign On to SFDC instance using Federated auth type by enabling My Domain feature. Configured SalesforceIdentity to have one common place to access multiple SFDC instances and reporting tools like Tableau using connected apps feature.
• Maintaining test coverage for all the classes and triggers and supporting deployment activities.
• Assist in the configuration and maintenance of "Sandbox" environments to facilitate success development and QA testing of new on-demand features and functionality.
• Proficient knowledge of Governor limits and experienced in optimization of existing code in according to the governor limits.
• Worked closely with sales team and business analysts and performed detailed analysis to drive Successful implementations of new projects, adopting data quality and best practices of use.
• Working on Agile methodology where requirements, design, testing, deployment needs to be done as early as possible.
• Communicated through Emails, Skype, WebEx meetings, Code pairing exercises with client to understand requirements and be on same page as this was an off-shore project.
• Managed user profiles across the organization and Implemented Sharing rule across org.
• Used Process Mapping to define Business Process.
• Interacted with ETL developers to migrate the data from Informatica environment using Data Loader from CSV files to SFDC under guidance and supervision.
• Used SOQL & SOSL for data fetching and manipulation needs of the application using platform database objects
• Involved in salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Designed, Implemented and deployed the Custom objects, Entity-Relationship data model, validation, Page layouts, Custom tabs, and Components, to suit to the needs of the application. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Expertise in Service Cloud console with exposure to CTI adapters and mobile application integrations.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
• Developed dynamic Salesforce.com Visualforce pages using Apex page functions and actions, designing them using HTML, CSS, and JavaScript.
• Used the sandbox for testing and migrated the code to the deployment instance after testing
• Created UML Diagrams using MS Visio such as Use Case, Current State Diagram, Future State Diagram to communicate and to be processes effectively.
• Created, updated roles, profiles and users as per the new requirements from acquired companies.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Expertise in Reporting and Customizing the Dashboard and Schedule Refreshing Dashboard
• Used Data Loader for insert, update and bulk import or export of data from Salesforce.com Objects Used it to read, extract, and load data from comma separated values (CSV) files.
• Developed page layouts with HTML pages using Salesforce pages with different Meta data dependencies.
• Well versed in cloud technology and on-premise infrastructure integration for Salesforce.com using Force.com platform, XML, Web Services and third party packages.
• Written XML Document Type Definition (DTD) to get data from GPSIS in specific format.
• Modified current database design to accommodate required changes.
• Design/Develop personal measure module in IBSC to manage individual client’s personal measures.
• Utilized existing STRUTS framework as well as written Action Dispatchers, JDBC Mappers, JSPs Custom Tags.
• Integrate module in current application and test in various environments like Test, Pre-Production, and Production.
• Add measure information popup to the current scorecard JSP.
• Created DIV layer in the JSP which consists of all measure details.
• Written JavaScript functions to show/hide/print popup.
• Modified existing CSS files to meet GPSIS display and print standards.
• Add job share feature to IBSC.
• Involved in testing applications in different stages e.g. TEST, Preproduction, and Production.
• Involved in Critical Bug fixes and Enhancement of application.
• Used Subversion to implement version control System.
• Carry out rigorous project plans and promptly meet deadlines to fulfil customer requirements.