SUMMARY:

• Highly capable, results oriented IT leader and digital quarterback who excels in driving business transformation by leveraging technology and driving execution of strategic initiatives.
• Builds strong business oriented organization that aligns with business partners, implements customer focused solutions, and delivers cost - effective services. Personally invests in mentoring, coaching and building leaders.
• Excellent depth and breadth with current technologies including virtualization, cloud computing and offerings, network integrity and performance, SDLC/Software delivery, and innovative solutions (CRM, BI, Content Management).
• On the corporate side, worked in high tech, manufacturing and distribution, financial services, and the public sector managing teams with responsibility for data centers, development, technical support, and strategic vision and delivery.
• When moving to the product delivery world, held accountability for product technical support, customer relationships, services delivery, and program management and at Confidential successfully integrating newly acquired businesses into support and professional services teams.
• Providing leadership and vision for cloud-based offerings with significant diversity in offerings based on our product portfolio and application framework. Established several successful cloud offerings which contribute both revenue and earnings.

CORE COMPETENCIES:

Organizational Development/Planning Strategic Planning Budget Management/Planning

Entrepreneurial/Start-Up Management Technology Integration Software Product Development

Business/IT Process Re-Engineering IT Team Leadership Merger/Acquisition Integration

Solution Delivery P&L Management Technology/Business Alignment

Project Management Cost Improvement Relationship Management

PROFESSIONAL EXPERIENCE:

Confidential, Malvern, PA

CTO / Vice President of Information Services

Responsibilities:

• Engaged with this firm to transform and provide immediate results to meet demanding product delivery schedule, restructure the delivery teams, and establish consistent operational controls.
• Initiated a revised Software Development Life Cycle (SDLC) with controls utilizing Team Foundation Server; initiated a restructuring of the IT organization to better reflect business and project processes; initiated an enhanced software code management practice.
• Transformed and updated technology stack and applications framework and applications to improve performance, security and maintainability, improved cloud operations infrastructure and business processes, operating budget and strategic Tech-Dev roadmap to provide a common vision and pathway to improving product deliverables and interest in our vertical market.
• Achieved SOC and SSAE-16 compliance.
• Provided direction and strong leadership to the technology organization.

Confidential, Philadelphia, PA

CIO / Vice President of Information Services and Cloud Operations

Responsibilities:

• Through insightful leadership and focused operational practices, established enterprise class Information Technology resources and team to create a flexible environment to consistently exceed the expectations and requirements of this successful software development and delivery company.
• Delivered service and project deliverables and operational enhancements with and operating budget of two percent of revenue.
• Revitalized infrastructure improving reliability and creating a ‘ready state’ for product and services delivery; implemented virtualized ‘cloud’ environment with class of service prioritization; and delivered 99.999 percent information resource availability to corporate users and hosted clients.
• Leading Hosting and Cloud Operations to 2x revenue within three years with significant earnings improvements.

Confidential, Newark, DE

Chief Technology Officer

Responsibilities:

• Took this organization with a broad vision to a focused delivery strategy for servicing their target audience.
• Through rapid requirements, aligned their business vision, developing technology and a business plan that rapidly deployed a web portal and social network that integrated their target audience, and within 5 months, web traffic grew 10 fold.
• Implemented web management and monitoring discipline including content management and Search Engine Marketing practices that continued to drive site visitors and community members.
• Confidential placed within the first two search engine results pages on Google, MSN and Yahoo.

Confidential, Palo Alto, CA

Director, Professional Services & Technology Integration

Responsibilities:

• Developed a process and successfully integrated the Professional Services and Technical Support Divisions of several Confidential acquired companies.
• Through the new integration process and business model produced a better alignment of product families, a focused and committed end-state team and lower costs.
• Championed program to Confidential Software Sales, Marketing and Technical Support driving sales to new heights within two years of its launch.

Confidential, Mt. Laurel, NJ

Vice President, Sales Engineering & Customer Relationship Management

Responsibilities:

• During acquisition by Hewlett Packard, selected to lead the Middleware Software Division and during transition, maintained 100% customer retention, delivering $20M in annual sales and reducing overall operating expenses by 35%.
• Developed a Customer Relationship Management team that addressed ongoing engineering and support issues while focusing on client’s future needs, developing sales to existing clients.