PROFESSIONAL SUMMARY:

• 8+ Years of experience in the IT field with over 6+ years of experience insalesforce.com Administration/Development on force.com platform including analysis, modeling, design, coding, testing and implementation and with Java2+years on various business domains like Healthcare, Pharmaceutical, Financial and Manufacturing.
• Excellent collaboration skills working with customers, cross functional teams and business stake holders. Ability to work in a dynamic environment and adapt to rapidly changing priorities.
• Expertise in Lightning app builder (salesforce 1) and implemented new application based on Lightning to have compatibility of the app in mobile, Tab and Desktop versions.
• Developed Lightning Component Framework and also built Lightning component using aura framework.
• Strong Experience working with Apex classes, Triggers, Controllers &Controller Extensions, Components, Test Methods, Application Design and Development on Multitenant Force.com platform.
• Analyzed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using salesforce.com.
• Hands on experience in salesforce.com CRMintegration, developing and deploying custom integration solutions. Excellent skills in creating/troubleshooting/modifying Apex code and Visualforce pages.
• Strong knowledge on Administration setup, Apex, Visualforce and experience with different SFDC development tools like Force.comEclipse IDEand integrationtools like Apex Data Loader, Import Wizard and Data Manipulation Language for data migration and management in bulk.
• Experience in Apex coding to implement the complex business logic with in Governor Limits.
• Developed test classes and test methods to ensure maximum code coverage in production instance.
• Implemented and executed Debug Logs and System Logs.
• Experience in developing client - specific solutions on force.com platform using Apex classes and Triggers, Visualforce, Force.comIDE, SOQL, SOSL
• Experience in working with Marketing Tools Apttus, DocuSign and Draw loop.
• Experience in integration of Salesforce.com applications with other applications with an emphasis of the Web Services/XML.
• Extensive experience in designing of Custom Objects, Custom Fields, Pick List, Role based Page Layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report folders, report extractions to various formats, design of Visualforce Pages, Record Types, Dashboards, and Email generation according to application requirements.
• Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to salesforce.com clients.
• Having Administration experience on CRM applications like data exports & imports, application support, Security Administration, Maintenance, and user&security management.
• Strong experience in Agile and Waterfall methodologies.
• Good understanding of SFDC implementations covering Sales Cloud, Service Cloud and App-exchange applications
• Experience in web technologies like HTML, XML, CSS, and JavaScript.
• Excellent Troubleshooting Skills and Problem Solving Capabilities.
• Excellent written andverbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Classes, Apex Triggers, Apex Custom Controllers and Extension, VisualForce (Pages, Components & Controllers), Validation Rules, Workflows, Dashboards, Reports, Custom Objects, Force.com Eclipse IDE Plug-in, Sandbox development and testing, Apex Data Loader, SOQL, SOSL, Dashboards, Analytical Snapshots, Apex Web service, Service Cloud

Salesforce Tools: Force.com IDE, Force.com API tools (Data Loader), Force.com Explorer, Force.com Migration Tool, AppExchange

Languages: Apex, C, SQL, HTML, XML, CSS

Java Technologies: Java, JavaScript

WORK EXPERIENCE:

Confidential, Nashville, TN

Sr. Salesforce Apttus Consultant

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and implementation.
• Analyzing the current requirement process, identifying problems and making recommendations to improve the process.
• Created Lightning Components using Aura framework.
• Developed Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Developed Lightning Components and used Lightning App Builder to use those components in Lightning Pages and Record Pages.
• Worked on Lightning Components for Community Builder, and built Frameworks on top of Salesforce Lightning Framework to enable faster and easier component development.
• Worked on Salesforce Lightning Process Builder to easily automate Business Processes.
• Developed re-usable UI Components with Lightning Component Framework.
• Interacted with various Business User Groups (Sales and Ops) to gather the document requirements.
• Responsible for automating the processes, development using Apex, Visualforce following the apex best practices
• Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud and Apttus CPQ (Configure price quote).
• Customizing the Apttus product configurator and quote application according to business needs
• Resolve the Cases and support the team on urgent bases, implementation and working with real-time troubleshooting
• Customized the Dashboards and Report to track usage of productivity and performance of business centers and their sales teams.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Used Apex Data Loader to migrate data such as accounts, Products, Quotes and Forecast from different legacy systems.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes
• Packaged and Deployed customizations from Sandbox to other environments using Migration Tool - ANT.
• Contract life cycle management: configuring Agreements, Templates, Query Templates, Agreement Output formats, Agreement Protection, Agreement Rules, Configuring Wizard and Approval Management.
• Quote to Cash: configuring Bundles, Configuration Attributes, Product Rules, Price Rules, Summary Variables, Discount Schedules, Approval Process Management and Rebate Management.
• Designed UI for the Quoting and Pricing functionality.
• Experience in complete Quote-to-Cash process Opportunity to DocuSign (Opportunity, agreement, DocuSign e-signature completeness).
• I configured product and pricing setup using CPQ/Product consoles which include price ramps, Price Matrix, Price Rulesets, price list items, tiered pricing and asset pricing.
• I also worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules, contract templates
• Provide training and coaching in the use of CPQ CRM systems. Identify training and development gaps and create plans to address.
• Worked on Apttus support project to solve ongoing bugs/issues/enhancement on another project.
• Worked on Various objects Related to APTTUS Configuration & Pricing management, like: Agreement, Incentive, Price Rule, Price Rule entry, Price Rule Set.

Environment: Saleforce.com platform, Force.com API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Apttus CPQ, Web services, DocuSign, Visual Force, SalesForce.com Data Loader,Lighting App Builder, Security Controls, Sandbox, Eclipse IDE Plug-in, Dashboards, Data Migration Tool, ANT.

Confidential, Indianapolis, IN

Salesforce Developer

Responsibilities:

• Involved in entire life cycle of Salesforce implementation including business requirements gathering; documenting the business requirements; analyzing and proposing business process compliant solutions.
• Designed the user group and role hierarchy tree.
• Worked on Apttus CPQ configuration and integration.Developed an entity relationship data model for various functional, migration, and integration requirements on the SFDC platform.
• Identified and implemented the lookup and master-detail relationships between objects and created junction objects.
• Expertise in writing the batch process using batch apex process.
• Developed Apex Classes, Controller and Apex Triggers for various functional needs in the application.
• Managed requests and calls from other PAAS, SAAS applications using REST, SOAP web services.
• Used Sales Cloud in Preparing and getting approval of design, functional and technical specifications from business.
• Maintaining test coverage for all the classes and triggers and supporting deployment activities.
• Developed and deployed complex workflows and approval processes relating to all recruiting activities - Record status alerts, Email alerts, High priority approvals, Task delegation, time based workflow triggers, workload queues.
• Simulating and debugging possible data migration and integration issues;
• Worked Mainly on sales Cloud implementation
• Created a new login to identify any MARKETO modifications to Lead and Contact records within Salesforce.
• Responsible for Sprint deployments from DEV Instance to QA and DEMO Sandboxes and worked on Continuous Integrations and Deployment flows using Changesets and Copado.
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer's cases in Cases Tab.
• Defects fix, reporting and defect management in Jira.
• Used Change Sets to deploy code from sandbox to sandbox and production environment.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Enhanced Apex Class and Visualforce Page to create a custom Related List, showing activities for selected contacts or clients.
• Designed and developed Test utility framework and used annotations @isTest, @testSetup and ensured to meet 75% of code coverage.
• Responsible for implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured permissions/settings based on the organizational hierarchy.
• Maintained data cleanliness and accuracy by adding custom validation rules and custom formulas.
• Provide software solutions that meet client and business deadlines
• Utilize teamwork to select the most cost effective and resilient solution

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component &Controllers), Salesforce.com Data Loader, Data Migration,Lightning Component, MARKETO, Wave analytics DocuSign, Service Cloud, Integration, Apttus CPQ, Mule soft, HTML 5, CSS, Bootstrap, Web Services, WSDL, SOAP/REST, Agile, Sandbox and Production environment.

Confidential, St. Petersburg, FL

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Involved in data mapping and data migration from Oracle database to SalesForce.com objects.
• Developed various Custom Objects, Tabs, Components and Visualforce Pages and Controllers
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization.
• Worked onGeoPointeapplication, took part in designing and developing the functionality in order to generate maps for Standard and Custom objects.
• Created and deployed several Reports and Dashboards using salesforce.com platform.
• Developed Apex Classes, Controller Classes and Apex Triggers in accordance with the governor limits for various functional needs in the application.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Created and used Email templates in HTML and Visualforce.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Developed ETL mappings in Informatica for Integration between Salesforce and Oracle.

Environment: Salesforce.com platform, GeoPointe map Application, Apex, Visualforce (Pages, Component & Controllers), Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Workbench, HTML, Java Script, CSS, WSDL, SOAP, AJAX, MVC Design Patterns.

Confidential, Tampa, FL

Java/J2EE Developer

Responsibilities:

• Developed the application as per the functional requirements from the analysts and developed the client side validation using JavaScript.
• Developed the transaction-oriented logic in the Data Access Layer.
• Designed, developed, debugged and tested the web based J2EE application
• Used Hibernate 3 for the data connectivity.
• Used Asynchrounous and event driven techniques of Node.js
• Used Log4J utility to log error, info and debug messages.
• Using Morphia - a lightweight library for mapping Java objects from/to MongoDB.
• Resolved complex problems in less time.
• Configured and deployed the J2EE application on Apache Tomcat Server 6.0.
• Very good experience in JDBC, used to access the data stored in different databases.
• Worked extensively on creating rich front-end web interface using HTML/CSS, JSTL, JavaScript, and JQuery.
• Performed unit testing using JUNIT framework and used test cases for testing Action Classes.
• Used MySQL as the database for the application.
• Used SPRING Framework for the DAO.
• Tested the whole application for errors screen by screens.

Environment: Java 1.4, JSP,Servlets, J2EE, Maven, Oracle 9i, Eclipse, HSQL, UML, Visio,Log4J, MySQL, Windows.

Confidential

Associate Software Engineer

Responsibilities:

• Developed application in J2EE application with an aim to provide a common platform for company and its suppliers to transact with each other
• Developed Presentation layer through JSPs, HTML, Servlets and JavaScript which communicates with java beans. The beans intern calls Enterprise Java Beans.
• HTML/DHTML, JavaScript, JSP and Servlets were used for developing User Interfaces for all modules
• Developed common utilities like user security management, accessing database and connection pool
• Utilized JDBC prepared statements and Oracle PL/SQL procedures were used extensively
• Interacted with PL/SQL developers for developing common interface between Java and Oracle procedures
• JDBC and WebLogic connection pooling is used for all database activities
• Created SQL statements and extensively interacted with PL/SQL procedure developers for developing complex business rules
• Performed unit testing and integration testing

Environment: Java, HTML, Servlets, JSP, EJB, JDBC, StarTeam, WebLogic 6.1 and Oracle.