PROFESSIONAL SUMMARY

• Experienced Salesforce professional wif 7+ years of diverse IT experience and 4+ years of hands - on experience in Salesforce.com CRM and Confidential .com platform as Salesforce Developer and Administrator
• Well acquainted wif all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) wif expertise in Requirement gathering, Analysis, Designing, Development and Testing.
• Experience in salesforce.com Development using Confidential .com, Visualforce, and APEX.
• Complete understanding of the Salesforce.com CRM business process and its phases for translation of business requirements into systems design.
• Experience in implementing Apex Classes, Triggers, Batch Apex, Test Classes, Visualforce pages, Web Service APIs etc.
• Experience in Salesforce.com Configuration in creating the Custom Objects, Custom fields, buttons, links, Record types, Page layouts,Community Portals, User Profiles, Permission sets, Roles, Custom Labels, Custom Settings, Static resources, Assignment and Validating Rules.
• Experience in creating Workflow Rules, Approval Processes to automate business process.
• Expertise in using tools like Apex Data Loader, Apex Explorer, Eclipse IDE.
• Good noledge on SOQL and SOSL queries in Apex.
• Experience in Data migration and cleansing using Import Wizard, Apex Data Loader and demand tools.
• Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, and Workflows, sharingrules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Worked on SOQL & SOSL queries using Confidential .com Explorer & utilized Best Practices.
• Developed Apex Trigger, Apex classes and Test classes always maintaining 80%+ Code coverage.
• Good understanding of the Business logic, programs and systems that could lead the effort for planning, developing and implementing changes in the design and code pattern.
• Proficiency in Object Oriented Programming like C Sharp and Java.
• Good experience in working on Eclipse IDE for writing business logic in Apex programming language.
• Used Confidential .com REST API Web services and outbound messaging for implementing web services to integrate External systems and websites.
• Administered Salesforce.com setup, which involves modifying roles and profiles, creating/modifying dashboards/reports and managing users.
• Ability to independently perform implementation, documentation, testing and updating as it relates to the SalesForce.com business requirements.
• Ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.
• Extensive noledge on Web service such as SOAP And REST API’s.
• Hands on experience in the areas of test planning, test execution, defect management, test efficiency, and Code Coverage.
• Strong experience in Gap Analysis, Requirements Gathering and Requirements Documentation, BRD preparation, Test Plan and Test Case creation & UAT Coordination.
• Constantly learning new software development technologies through industry seminars, professional organizations and published materials. Ambitious and motivated worker who is non as an efficient problem-solver when working independently or wifin a team.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, Analytic Snapshots, Case Management, Automation, Workflow & Approval processes, Dashboards, Analytic Snapshots, Custom Objects, SOQL, SOSL.

Programming Languages & Technologies: C, Java, C#, ASP, ASP.NET, ADO.NET, Entity Framework, AngularJS, JavaScript, Web Services, Cascading Style Sheets (CSS), Bootstrap, jQuery, XML/XSLT/XSL/XSD, HTML/XHTML/DHTML.

Programming Environments and IDE: Windows 2000/NT/XP/Vista, Windows Server 2003, Red Hat Linux, Visual Studio.NET 2003/2005/2008, Windows Communication Foundation (WCF), and Windows Presentation Foundation (WPF).

Database: Microsoft SQL Server 2008/20012/2014, PL/SQL, Oracle.

Business Intelligence Tools: SQL Server Integration Services (SSIS), SQL Server Analysis Services (SSAS).

Tools and Applications: Rational Rose (UML), MVC, E-R Model, MS Visio, MS Office Suite.

PROFESSIONAL EXPERIENCE

Confidential, New Castle, DE

Salesforce Developer/Administrator

Responsibilities:

• Involved in various activities of the project, like information gathering, analyzing the information documenting the functional and nonfunctional requirements.
• Closely worked wif Business users, Business Analysts and large team for Analysis of the existing system and specifications.
• Created Community portals for the partners in lightening using out of box point and click tools and implemented security model tightly to restrict portal users to their respective functionality.
• Created differentpage variations and branding to display different views relative to partners.
• Installed and Used Congos Action grid for bulk inline editing and updations.
• Designed, developed and deployed Custom Objects consisting of validation rules wif effective formulae fields, Workflow rules necessary to suit the needs of the application.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Developed Triggers, Apex classes and visualforce pages as per the needs of the application.
• Created VF Components used repeatedly in VF pages to reduce the redundancy when needed.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.
• Developed Test Classes for unit testing and Apex Triggers for various DML events and functional needs in the application.
• Worked on SOQL & SOSL queries wif Governor Limitations to store and download the data from Salesforce.com platform database.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Giving production support for Integration part and at the same time performing some security update to salesforce.
• Integrated salesforce data wif external systems by writing salesforce REST Web Services for Inbound classes and used Http Request methods to call external application REST API endpoint.
• Involved in minor corrections and enhancements to SFDC application required by business users from time to time.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Reviewed the code and other components developed by the team and also performed functional Testing.
• Used thesandbox for testing and migrated the code to the deployment instance after testing.
• Coordinating wif the UAT teams and making the necessary development changes and follow-up wif UAT team theirby providing UAT support.

Environment: Saleforce.com platform, Apex Language, Visual Confidential (Pages, Component & Controllers), SOAP & REST API’s, JavaScript, Apex Data Loader, Sandbox, Eclipse IDE Plug-in, Windows XP.

Confidential, New York City

Salesforce Developer/Administrator

Responsibilities:

• Involved in identifying, planning and implementing new salesforce.com features and functions (new screens, workflow, Confidential .com objects, and reports, apex code) to meet business requirements.
• Performed a key role in building and planning the capabilities of the SFDC team.
• Created custom objects and Customized standard salesforce objects like Accounts, Contacts, case management and solutions.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Used field level security along wif page layout to manage the visibility and accessibility of fields for different profiles.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules and formula fields to the custom objects.
• Developed APEX Classes, Visualforce pages and APEX Triggers to develop the custom functionality as per the requirements.
• Created Apex schedule jobs to perform the same operations in a scheduled time.
• Developed Test Classes for unit testing.
• Developed Visualforce pages, Components, Controllers for displaying documents in Content.
• Created custom controllers implementing complex code for retrieval fromsalesforceto Visualforce pages.
• Used CSS style sheets for formatting the Visual Confidential user interface.
• Developed Reports and Dashboards as per the business requirements.
• Execute the Apex Unit Tests and Deploy code from Sandbox to Production using Eclipse / Confidential .com IDE.
• Created various Reports and Report Folders to assist managers to better utilizesalesforce as a sales tool and various Reports and for different user profiles.
• Worked wif Salesforce premier support to short out technical challenges and governorlimits

Environment: Saleforce.com platform, JavaScript, Apex, Visualforce, Confidential .com IDE, SOQL, Email Services Triggers, HTML, CSS, Apex Data Loader, Eclipse, SOAP & REST API’s.

Confidential, FL

Salesforce Developer/Administrator

Responsibilities:

• Performed detailed analysis of business and technical requirements and created solutions by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visualforce, Confidential .com API, and Web Services.
• Agile Development Methodology was followed for the implementation
• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Designed and deployed Custom tabs, Validation rules, and Auto-Response Rules for automating business logic.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Developed Apex Classes, Apex Triggers, and Apex Controllers to develop custom business logic.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.
• Developed Visual Confidential pages and dynamic pages using JavaScript, Ajax toolkit and JQuery.
• Worked wif SOQL, SOSL queries wif Governor Limitations to store and download the data from Salesforce.com platform database.
• Configured Data Loader and uploaded data in CSV files into Salesforce, checking for the correctness of the data.
• Worked wif Web Service such as SOAP and REST API’s.
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com
• Used thesandbox for testing and migrated the code to the deployment instance after testing.
• Performed code review of the application to make sure the source code confirms to industrial coding standard sand followed good programming practices.
• Developed Custom Report Types, Custom Reports, and Dashboards to meet the reporting needs of the organization.

Environment: Apex Language, Visual Confidential Pages, Data Loader, HTML, CSS, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in

Confidential, Portland, ME

.Net Developer

Responsibilities:

• Worked on development of a web application using front end MVC framework AngularJS, HTML5, CSS, JavaScript.
• Responsible for all client sideUI Validationand implementingBusiness logic based on user selection usingJavaScript andAngularJS.
• Implemented theResponsive User interface screen using HTML 5,CSS 3andBootstrap.
• Wrote application level code to interact wif APIs, Web Services usingAJAX, JSON
• Developed CSS styles to maintain uniformity of all screens throughout the application and positioning of screen objects.
• Good experience in working on JavaScript build tools Grunt/Gulp, Bower, Npm/Node, Karma
• Involved in JavaScripttesting and associated libraries using Jasmine.
• Designed MVC Views using HTML, CSS, JavaScript, JQuery, and Bootstrap.
• Designed the application which was cross compatible wif the mobile devices and different browser support using JQuery, CSS3 and Bootstrap.
• Extensively worked on Kendo UI and TELERIK controls in the MVC view design for Menu, Grid, list view, Tree View, Editor, and Dropdown etc.
• Involved in data layer design using the Entity framework database first approach and created new partial classes for the new business features added.
• Created new LINQ to SQL queries for the select, Insert and update operations.
• Preparing estimates for the new development tasks and involved in the project planning meetings wif management.
• Involved in quality assurance measures such as code reviews, test case creation and unit testing for various modules

Environment:HTML, CSS, Angular 1, JQuery, AJAX, XML, MVC 3.0, C#, TELERIK, Jenkins, .Net 4.0, LINQ, SQL Server 2008, IIS, Microsoft Enterprise Library.

Confidential

.Net Developer

Responsibilities:

• Involved in analysis of functional specifications and low level design of the application.
• Involved in Coding and Integration Testing of the application.
• Coordinating/communicating wifin the team.
• Responsible for Quality Deliverables

Environment:ASP.NET, MVC, Entity Framework, LINQ, C#.NET, .Net 4.0, SQL Server 2008, JavaScript XML, HTML, Microsoft Enterprise Library