PROFESSIONAL SUMMARY:

• 8 years of Professional Experience in Salesforce.com CRM and Force.com platform wif Extensive Experience in Sales Cloud, Service Cloud, and Community Cloud implementations
• Experience working in Agile/Scrum development methodology, Involved in Requirement gathering, Analysis, Design, Development, Configuration, Customization, Administration, and application Support on Salesforce.com and Force.com Platform across various industry verticals
• In - depth understanding of CRM business processes that include Forecasting, Campaign management, Lead Management, Order Management, Account Management, Case Management, and Merging management
• Experience on Lightning pages wif lightning style sheets
• Experience in working wif Salesforce1
• Experience wif customization of Salesforce Communities and STEELBRICK
• Extensive experience in salesforce.com Setup, Configuration, Customization, Administration, Data Migration, and Integration tools like Apex Data Loader
• Experience Customizing standard objects: Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports, and Dashboards
• Strong exposure to Security and sharing rules implementation at object, field, and record level for different users at various levels of organization
• Extensive experience in creating Roles, Profiles, Page Layouts, Record Type, and Assignment Rules, Workflow Alerts and Actions, Reports, Dashboards, Outbound messaging, and Approval Workflow
• Extensive development experience wif best practice implementations using Apex (triggers, batch classes, inbound email service classes), Visualforce, SOAP and Rest Web services, Force.com API’s
• Experience working wif AppExchange products (INFORMATICA cloud) for integrating Salesforce wif third party ERP Applications
• Experience in customer community support (Service Max)
• Worked wif Sterling AppExchange CPQ tool
• Good Knowledge on GitHub
• Experience in Release management which includes Migrating changes between different environments, maintaining source control systems and deployment tools
• Developed and validated the code through CHECKMARX
• Hands on Experience using JIRA tool for Sprint management, incident management, and change management
• Ability to independently perform implementation, documentation, testing and updating as it relates to the SalesForce.com business requirements
• Worked wif APTTUS AppExchange CPQ tool.
• To develop rich user interface and better interaction of pages, Upgraded some Apps from Salesforce Classic to LightningExperience

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Classes, Triggers, SOQL, SOSL, Visualforce (Pages, Components and Controllers), Custom Objects, Dashboards, Reports, snapshots, Apex Data Loader Validation Rules, Dashboards, Reports, Workflows and Approvals.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Salesforce Shield, Force.com API tools (Data Loader)Force.com Explorer, Force.com Migration Tool, Force.com Excel Connector

Programming Languages: Apex, C, Java, SQL, HTML, C, C++, Java

Web Technologies: XML, HTML, JavaScript, CSS

Operating Systems: MS Windows Vista/7/8, Windows Server 2003/2008, Linux

Databases: MS SQL Server 2008, My SQL, Oracle 10g/11g, MS Access.

Methodologies: Agile/Scrum, Waterfall

Other tools: Eclipse, Jira, Bitbucket, Jenkins, Putty, MS Office Suit (Word, Excel, PowerPoint, AccessVisio, Project)

PROFESSIONAL EXPERIENCE:

Confidential, Chicago

Lead Salesforce Developer

Responsibilities:

• Developed Visualforce Pages, Custom Controllers, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application
• Used Debugger making use of Breakpoints to monitor data movement and troubleshoot the mappings
• Developed Test cases for Unit Testing of the Mappings, and was involved in the Integration Testing
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard
• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages
• Involved in fallout analysis and fixing the issues
• Worked wif Data loader for loading the attachments into Salesforce.com related to objects like Accounts, Contacts, Opportunities, and Activities
• Worked on Salesforce Communities and created VF pages for Communities
• Involved in SAP integration wif Salesforce and finalized the mapping between the systems using Web Services, WSDL files and SOAP protocol
• Good working knowledge for GIT and Continuous Integration process flows
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects
• Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatics on Demand
• Used STEELBRICK (CPQ) for Salesforce to configure, price and quote new deals, add-on sales and renewals
• Performed STEELBRICK CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows
• Along wif experience in using and implementingAPTTUSCPQon Production environment, also supporting the Business users wif Quoting related halp
• Working as a part of UAT team to test theAPTTUSimplementation Project before going live
• Setting up & Customization ofAPTTUSproduct configurator and quote application according to business needs assist in administering and monitoring the company'sSalesforceCRM andSalesforceCPQ application
• Responsible for designing and implementing cloud-based solutions, including private, communities and public cloud deployment models for a variety of mid-size companies
• Used Salesforce shield for Event monitoring, Audit trial purposes
• Used the sandbox for testing and migrated the code to the deployment instance after testing
• Involved wif Salesforce.com Premier Support and handled the support cases wif the halp Salesforce.com support. Implemented SFDC CRM to deliver various reports in departments of Sales, Administration and Marketing
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation
• Responsible for halping to capture business requirements, identifying appropriate data sources, Data quality issues, Business transformation rules, mapping source to target
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects
• Worked wif IBM Sterling CPQ (AppExchange tool) for Quote Generation wif related discounts and automating the process through various stages of the life cycle
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
• Worked wif Management on the planning, implementation of Salesforce Lightning Business Process
• Using Lighting Components made them compatible wif salesforce1 mobile app Developed Lightning apps
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Sales force as a sales tool and configured various Reports and for different user profiles based on the need in the organization
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility

Environment: Saleforce.com platform, Apex Language, Visualforce Pages, Data Loader, HTML, XML, Java Script, Workflow & Approvals, Reports, Customer Portal, Custom Objects, Custom Tabs, Email Services, Security Controls, Service Cloud, Sandbox, Eclipse IDE Plug-in.

Confidential - Dallas, TX

Senior Salesforce Developer

Responsibilities:

• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
• Developed Test cases for Unit Testing, and was involved in the Integration Testing
• Used the sandbox for development, testing and migrated the code to the deployment instance after testing
• Proficient in using Eclipse based Salesforce.com IDE to develop and deploy force.com software
• Successfully moved the Sessions and Batches from the development to production environment
• Developed complex reports and dashboards using HTML, PDF, Apex, Visualforce page and mail merge
• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages
• Created Visualforce mail templates and automated Email Process to send installation instructions to new and existing customers
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard
• Complete the Application modification functionality and the Toolbar modification functionality of the application as separate Flex Modules and integrated them onto one composite application
• Created workflow rules and defined related tasks, email alerts, and field updates
• Created page layouts and search layouts to organize fields, custom links, related lists, and other components on record pages
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation rules and formula fields to the custom objects
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization
• Maintained user roles, security, profiles, and workflow rules wherever necessary
• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization
• Managed users, hierarchical roles, profiles, security controls and territory management
• Created and deployed complex workflow rules as per business requirements
• Interacted wif various business team members to gather the requirements and documented the requirements
• Carried out regular meetings and walkthroughs wif development team members, Project Manager and Quality analyst to better understand system functionality

Environment: Saleforce.com platform, Seibel CRM, APEX Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, HTML, XML, Java Script, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Confidential, - Phoenix, AZ

Salesforce Developer

Responsibilities:

• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, Sharing rules and Approval Processes for automated alerts, field updates, and Email generation as per application requirements
• Developed Salesforce.com workflow rules for updating some fields when the user reaches a step in the approval process
• Implemented some validations for some steps in the approval process by using Validation Rules
• Administered Salesforce.com applications and migrated code/data from different environments
• Used field level security along wif page layouts to manage access to certain fields
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic
• Provide production deployment guidelines and execution plan
• Used SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic
• Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members
• Coded APEX triggers and s-controls, created rule based automated workflows
• Involved in API/Web Service design and developing technical specifications for the Salesforce (SFDC) application
• Involved in project technical design plan, conversions, Mapping, configuration of portions of the SFDC application
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages
• Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems
• Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people
• Extensively used HTML tags, Frames and CSS (Cascading Style Sheets) to maintain uniformity in the Web pages

Environment: Saleforce.com platform, HTML, CSS, Apex Language, Visualforce (Pages, Components, Controllers & Extensions), Data Loader, Apex Triggers, Reports, JavaScript, Custom Objects, Custom Tabs, Email Services, Security Controls, XML, Eclipse IDE Plug-in.

Confidential - Rahway, NJ

Salesforce Developer /Administrator

Responsibilities:

• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse
• Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams
• Worked on Salesforce.com Application Setup activities and customized the Job-science to match the functional needs of the organization
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish many-to-many relationship among objects
• Created various profiles and configured the permissions based on the organizational hierarchy requirements
• Involved in documentation review cycles for the project and assign review tasks to the project team. Follow-up wif reviews to see them through to completion
• Communicated project status and escalate issues to management. Provide feedback for improving Technical Publications procedures, standards, and methodologies
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
• Interacted wif the Salesforce.com premium tech support team on a regular basis
• Interacted wif various business user groups for gathering the requirements for salesforce.com CRM implementation

Environment: Salesforce.com Platform, Apex Language, Visualforce Pages, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, XML, Windows 7.

Confidential

Java Developer

Responsibilities:

• Involved in the development of Panels for the application using the MMIS framework
• Develop Business logic for the customer in the servlets
• Configure the Eclipse IDE wif Web Logic Application Server for Entire Application
• Validate Framework was used for both client and server-side validations
• Hands on experience in deploying and managing applications using web logic server
• Generate the Hibernate Mapping Files
• Defect fixing and Maintenance

Environment: J2EE (Java, JSP, Servlets, Struts, Java Beans, MVC, JMS, EJB2.0), Weblogic8.1, JavaScript, ORACLE9i, HTML, DHTML, XML, Windows Vista.