SUMMARY

• 8+ years of working experience in IT industry which includes 5 years in salesforce.com Development and Administration on force.com platform including analysis, modeling, design, coding, testing and implementation on various business domains like Financial, Insurance and Manufacturing.
• Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
• Hands on experience in salesforce.com CRM integration, developing and deploying custom integration solutions.
• Experience in working on Sales Cloud as well as Service Cloud.
• Worked onSalesforceService cloud and Marketing Cloud integrations.
• Customized page layouts, search layouts, custom links, related lists and other components on a record detail and edit pages as per teh business needs.
• Lightning experience on Reports, Dashboards and Visualforce.
• Upgraded some objects from Salesforce Classic to Lightning Experience to develop better interaction of pages.
• Worked extensively on various salesforce.com standard objects like accounts, contacts, opportunities, products, price books, contracts, cases, leads, campaigns, reports and dashboards.
• Extensive experience in lead, case management, web - to-lead, Web-to case, Email-to-case.
• DevelopedsalesforceLightningApps, Components, Controllers, and Events.
• Developed Lightning apps usingLightningComponents and made them compatible wif salesforce1 mobile app.
• Experience in working wif Salesforce.com sandbox and production environments.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Used Salesforce Explorer to select data and to test in SOQL and search in SOSL.
• Good experience in working on Eclipse IDE wif Force.com Plug-in for writing business logic in Apex programming language.
• Strong Experience working wif Apex classes, Triggers, Controllers & Controller Extensions, Components, Test Methods, Application Design and Development on Multitenant Force.com platform.
• Experience in front-end development using HTML, Java Script, CSS.
• Integrated Salesforce wif external applications using Force.com APIs (SOAP and REST) and developed Salesforce apex SOAP and REST web service classes. Experience working on XML and JSON formats also by creating Parsers.
• Used Jenkinscontinuous integration tool to do teh deployments.
• Experience in working wif Agile/Scrum environment, Iterative software development methodologies.
• Ability to adapt to any environment such as working wif small or large groups or independently and excellent communication skills.

TECHNICAL SKILLS

Sales force Administration: Reports, Dashboards, Validation Rules, Users, Roles and Profiles Deployments (Change sets), Workflow Rules, Approval Process, Lightening Process Builder, Visual Flows, App Exchange, Sandbox, Apex Data Loader, Import Wizards, Data Security, Process Automation, Sales force Connect, Lightning App builder, Salesforce1 Mobile Basics, Chatter.

Salesforce Development: Apex Language, Apex Trigger, Apex Class & Apex Web Service, SOQL, SOSL, Visual Force (Page, Component & Controllers), Data Loader, HTML, XML

SFDC Tools: Eclipse, Force.com IDE, Git, Jenkins, ANT, Sales Cloud, Service Cloud, Marketing Cloud

Web Technologies: HTML, Java script, XML, CSS

Office Tools: Microsoft Excel, Visio, MS Access.

PROFESSIONAL EXPERIENCE

Confidential, Vernon Hills, IL

Salesforce Developer

Responsibilities:

• Involved and interacted wif various business user groups for gathering teh requirements for CRM implementation.
• Worked wif various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects and Custom Objects.
• Implemented/Implementing Security Settings and configured profiles and permission sets.
• Developed applications visually using custom-builtLightning components.
• Leveraging teh rich features and flexibility ofsalesforceFiles from standardsalesforceobjects and custom objects using thelightningframework.
• Administered, configured, and maintained Salesforce.com application user profiles, roles, assigning permission, generating security tokens, validation Rule, upgrade installation.
• Designed, developed and deployed teh Custom objects, Components, Visual Force Pages to suit to teh needs of teh application.
• Integrated teh API and Web Services for extracting teh data from external systems to display in teh pages of Salesforce.com using teh SOAP and REST services.
• Integrated teh web services by generating teh necessary stubs from teh WSDL files for extracting teh data from teh homegrown applications by using teh homegrown web services.
• Involved in Salesforce.com application setup activities and customized teh apps to match teh functional needs of teh organization.
• Deployed salesforcecomponents from Sandbox to Production using Force.com ANT migration tool and change sets.
• Managing Repositories using Jenkinsand GitHub.
• Working knowledge in generating Reports, Dashboards, customized reports and analyzing teh data in Salesforce.
• Scheduling deployments in theSalesforce Marketing Cloud application and providing completion communications to teh client.
• Developed Test cases for Unit Testing of teh Mappings, and also was involved in teh Integration Testing.
• Worked wif Salesforce Senior architect to learn and suggest Solutions forLightningbugs and work around.
• Involved in fallout analysis and fixing teh issues.
• Used teh sandbox for testing and migrated teh code to teh Production environment after testing.
• Buildmarketingcamping reports in Salesforceand utilize it as a main source of data to integrate wifmarketing cloud.
• Proficient in using Eclipse based Salesforce.com IDE to develop and deploy force.com software.

Environment: Saleforce.com platform, APEX Language, Visual Force (Pages, Component & Controllers), Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, HTML, Java, Web Services, Sandbox.

Confidential, CA

Salesforce Developer

Responsibilities:

• TEMPEffectively interacted wif teh Business Users to understand teh Business Flow and Organization Structure of teh Firm.
• Worked on translating several Visual Force pages to lightning framework.
• CustomizedLightning component for Look up, Pick list, Record type, required field System Validation and other functionality which are not supported bySalesforceinLightningtill date by creating custom components.
• Experience in Building Lightning Components and Process Builder.
• Customized existing Visualforce to align wifsalesforcenewLightningUI experience.
• Developed various Custom Objects, Tabs, Components and Visualforce Pages and Controllers.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Worked on force.com, developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
• Developed and deployed Salesforce.com Unlimited edition.Re-structured custom objects, Master-detail relationships between objects to better suit teh organization's business needs
• Created and used Email templates in HTML and Visualforce.
• Experienced in SFDC Service and Sales cloud.
• Presented theSalesforce Marketing Cloud suite of solutions to customers on a daily basis both over teh phone and in person.
• Worked onSalesforceService cloud and Marketing Cloud integrations.
• Integrated teh API and Web Services for extracting teh data from external systems to display in teh pages of Salesforce.com using teh SOAP and REST services.
• Deployment different sandbox org using Jenkins.
• Managing Repositories using Jenkinsand GitHub.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Interacted wif teh Salesforce.com premium tech support team on a regular basis.
• Worked wif Apex Data loader for loading teh Leads, Opportunities and their related activities into salesforce.com.

Environment: Saleforce.com platform, Platform security, Assignment rules, APEX Language, Visual Force, Data Loader, Custom Objects, Custom Tabs, Security Controls, HTML.

Confidential

Salesforce Administrator/Developer

Responsibilities:

• Involved in requirements gathering wif multiple project managers, in an effort to better customize, and utilize teh full functionality of teh Salesforce.com CRM solution.
• Worked on maintaining teh functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities dashboards.
• Customized teh dashboards to monitor lead activities based on sales geography.
• Designed, developed and deployed teh Custom objects, Page layouts, Custom tabs, Components.
• Written SOQL queries against force.com API.
• Developed different Visual Force Pages to suit to teh needs of teh application using different Visual force components.
• Using Apex Data Loader mapped data sources and loaded data into Call Center application.
• Implemented packages in distributing and migrating components or applications wifin teh organization.
• Integrated teh Web Services for extracting teh data from external systems to display in teh pages of salesforce.com.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
• Created Formula Fields, Validation Rules, Workflow and approvals for teh flexibility and functionality of force platform application.
• Manage users, Public Groups, Profiles, and Roles wifin teh Salesforce CRM, this involved designating access to teh applicable user wifin teh user hierarchy.
• Responsible for teh creation of custom Apps, and Reports using teh Salesforce CRM cloud computing model.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.

Environment: Saleforce.com platform, APEX Language, Visual Force, Data Loader, Custom Objects, Custom Tabs, Security Controls, SOQL, SOSL.

Confidential

Salesforce Admin/Developer

Responsibilities:

• Worked on various Salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Designed Surveys using Click tools (AppExchange).
• Responsible for writing SOQL & SOSL queries wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Ensured data integrity through teh appropriate use of de-duping, loading and exporting tools, for bulk of data using Data Loader, Admin Garage and Lexi Loader.
• Maintained processes of CSV import file updates for customer records into Accounts, Contacts using Data Loader and Import Wizard.
• Created several Visualforce pages, Validation Rules, Custom buttons and links on custom and standard objects.
• Collaborated wif other developersin performing unit testing and identifying bugs in teh application.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on teh parent.
• Created Page Layouts for various profiles to make users comfortable for inputting data into CRM from customers.
• Lead discussions wif teh team about feasibility and TEMPeffective way of leveraging Saleforce.com CRM features.
• Developed UI using CSS, HTML tags, Visual Force components and used JavaScript for front-end validation.
• Tested application on various levels like integration and system testing by utilizing various methodologies.
• Used JavaScript and libraries like jQuery wif apex for teh desired functionality.
• Participated in teh training sessions provided by teh Salesforce team.

Environment: Force.com IDE, Platform security, Assignment rules, Escalation rules, Standard objects, Page layouts, Workflows, Apex classes.

Confidential

Java Developer

Responsibilities:

• Involved in various stages of teh project life cycle primarily design, implementation, testing, deployment and enhancement of teh application.
• Involved in designing teh system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition.
• Involved in design and development of teh application in n-tier fashion based on MVC architecture standards and utilized Struts frame work.
• Involved in writing JDBC code to get data base connectivity.
• Involved in teh Database structuring and Tables creation needed for teh project.
• Design and development of User Interfaces using JSP, HTML, and CSS.
• Developed an own realm for Apache Tomcat Server for autanticating teh users.
• Configure teh Eclipse IDE wif Web Sphere Application Server for Entire Application.
• Analyzed teh specification documents to come up wif teh design and classes in UML for teh modules dat I am involved in using Rational Rose.
• Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies. Solid understanding in Object-Oriented analysis and design.
• Worked on various Design Patterns, UML and Enterprise Application Integration Responsible for maintenance and production support of teh application documented design and functional aspects of teh application.

Environment: Java, JSP, Struts, EJB, XML, JavaScript, CSS, Oracle, UML, SQL, Eclipse, Apache Tomcat, Rational Rose, SQL Server.