SUMMARY

• A Salesforce Certified Developer, with over 9 years of IT experience includes 5 years of experience as Salesforce Developer this includes configuration, customization, integration with external systems, communities and lightning migration from classic, lightning development. Having 4 years of experience on JAVA
• Strong IT experience in Software Development that includes all phases of Requirement Analysis, Design, Development, UAT and maintenance of Product / business applications including Cloud Based, Web Applications, Windows Applications, Web Services, Windows Services, Client - Server applications.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Experience in developing UserInterface, PageLayouts, SearchLayoutsTabs, Customfields, Customobjects, ValidationRules, Triggers.
• Experience on Salesforce CRM platform and Worked on different environment of SFDC such as Sales and ServiceClouds.
• Hands on experience on creating CustomObjects and Tabs, designing CustomFields, ValidationRules, WorkflowRules and Field-Level Dependencies, ApprovalProcesses, PickLists.
• Expertise at administrative tasks such as User management, Creating Profiles, Roles and PermissionSets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboard, Record Types.
• Worked on Force.com sites and developed many Custom Applications using Force.com platform.
• Used data migration tools such as ApexData Loader, Salesforce Import and Export.
• Ability to configure Product, Price book, Quotes and Proposal, Approval Process and other key Steelbrick Functionalities.
• Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers and working with Force.com IDE.
• Created Apex triggers, classes, VisualForcecontrollers and extensions, customer objects workflow rules, validation rules, etc. to support the needs of the business.
• Experience in bulk data migration and integration using ApexData Loader.
• Build reusable components, and customized Salesforce1 mobile app using Lightning component framework.
• Good working experience in various capacities such as Salesforce developer, Salesforce Administrator and involved in various phases of entire project from requirement gathering, architecture development and implementation and training the end users.
• Configured tasks using CPQ and Opportunity Management. Created integration with CPQ and CLM applications.
• Have good experience Test Methods for ApexTriggers, Apex Batch Classes, Apex Classes and writing SOQL and SOSL queries.
• Worked on Migration tools Force.comIDE, Eclipse and Change Sets.
• Installing Applications by using AppExchange.
• Ability to develop and effectively leverage relationships across an organization at all levels.
• Built customized Lightning components replacing the existing ones; using JavaScript on the client side and Apex on the server side.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Involved in building Lightning Components Apps to provide better and more interactive interfaces to end-users, which helps in Sales enhancements.
• Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Created multiple Lightning Components, added CSS and DesignParameters from LDS(LightningDesign System) that makes the Lightning component look and feel better.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Batch Classes, Apex Triggers, SOQL, SOSL, Visualforce Pages/Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Apex Data Loader

Languages: Apex, Visualforce,Java,HTML5, CSS3, PL-SQL, C.

Tools: Apex Data loader, Apttus CPQ, Steelbrick CPQ, Docusign, GitHub, Web services APIs like SOAP, Eclipse IDE Plug-in, Force.com Explorer, HP Quality Center, JIRA and HP ALM

Database: MS SQL Server 2000/2005, PL/SQL,Oracle 8i/9i/10g,MS Access, and DB2.

SDLC: Rational Unified Process (RUP), UML, Use cases and Use case diagrams,Agile methodology / Scrum, Waterfall methodology, V model

Operating Systems: Windows XP/Vista/7, UNIX.

PROFESSIONAL EXPERIENCE

Confidential, Columbus, IN

Salesforce Lightning Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Used SOQL&SOSL for data manipulation needs of the application using platform database objects.
• Performed the detailed analysis of functional and technical requirements; designed and deployed the customobjects; identified the lookup and master-detail relationships; and created the junction objects.
• Demonstrated ability to translate customer requirements into specification.
• Provided dataaccessreports to Compliance and Security ensuring that data and roles are properly defined and transparent.
• I am also worked on salesforce connect.
• Worked closely with sales team and business analysts and performed detailed analysis of business and user Requirement, designed the solution by customizing various standard objects ofSalesforce.com (SFDC).
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer's cases in Cases Tab.
• Createdpagelayouts, search layouts to organize fields, customlinks, related lists, and other components on record pages.
• Worked with various Salesforce.com standard objects like Users, Contacts, Reports, Dashboards.
• Developed and configured various CustomReports and Report Folders for different user profiles based on the need in the organization.
• Involved in Business Requirementmeetings like gathering information for IT team and also analyzing the information provided by Business users.
• Architected solutions to meet business needs mostly within Salesforce.com Service Cloud, Sales Cloud.
• Involved in creation and maintenance of custom objects, tabs, fields, Record types, pagelayout as per business requirements.
• Created pagelayouts, searchlayouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Automate processes and develop programs for departments within the company usingVisualStudio, SQL, and Apex.
• Implemented picklists, dependent pick lists, and validation formula fields to the custom objects.
• Configuresalesforceandmarketingcloudintegration user along with configuration insalesforceworkedinmarketing cloud (ExactTarget) quoting team to implement Apttus CPQ. Developed the view pages using HTML, JavaScript for client-side development and validations.
• Developed UI using CSS3, HTML5 tags, VisualForcecomponents and used JavaScript AngularJs, NodeJs for front-end validation.
• Configured tasks using CPQ and Opportunity Management. Created integration with CPQ and CLMapplications.
• Executed workbench and data loader to verify Product/Pricing staging data in SFDC/CPQ.
• Implemented Web service using visualforce framework to promote the quotes from external systems to CPQ.
• Experience in Force.com sites development using Visual force, jQuery, custom labels, Ajaxtoolkit and CSS.
• Worked with Salesforce.com Reports, Dashboards and deployed several Reports using Salesforce.com platform.
• Experience on Apex Soap API, ApexRestAPI and Bulk API, building classes for synchronous/asynchronous integrations.
• Involved in customization of various VisualForcePages for Salesforce users as per requirements.
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Worked on embedding the wave dashboards into Visual Force pages and lightning using lightning components and App Builder.
• Created Custom Reports and configured the AnalyticSnapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Developed triggers to support business process and Custom Buttons.
• Worked in Agile environment, as of solving the issues within deadlines.
• Hands on experience of Build & Deployment phase and usage of Continuous Integration (CI/CD) tools, build configuration, automation & smoke test processes, managing, configuring, and maintaining source control management systems.
• Created Lightning components for the Case Record Page (Email templates, Case close templates, Compact Views).
• I configured product and pricing setup using CPQ/Product consoles Formatted and migrated the user data intoLightningExperience. Tested theLightningcomponents.
• Developed Lightning Component Framework and built Lightning component using aura framework.
• Lightning components and designParameters from lightningDesignsystems(LDS) Customized lightningComponents were built using javascript on client side and apex on server side.
• Used refined global search in Lightning by developing Apex classes and Controllers. Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.
• Good with (APTTUS-CPQ) Product and Pricing, also understand configuration settings as they relate to business requirements, also good with standard Quote/Proposal creation process.
• Integrating on premise Mainframe Case,CPQand reporting systems withSalesforceREST APIs.
• Worked on Lightning for salescloudserviceon Leads, Task, Activities.
• Involved in Design, development, planning, testing and integration ofSalesForceCloudservices.
• Sales and Service Cloud implementation along with other custom applications developed on Salesforce.com platform.
• Good familiarity with Service Cloud and Salesforce Communities.
• Sound knowledge of Customer Support tools - desk.com, Service Cloud, Marketing Cloud with exact target, Web Analytics.
• Worked on CRM Platform environment of SFDC Sales Cloud, Service Cloud modules.
• Experience with Financial Force, Salesforce Communities, Service Cloud.

Environment: Salesforce, Import Wizard, Data Loader, Visual Force Pages, Reports & Dashboards, SOQL, SOSL, Sandbox, Triggers, Eclipse IDE Plug-in, SalesForce.com,Lightning, Jitterbit, Mozilla Firefox, Internet Explorer, Microsoft Excel.

Confidential, Troy, MI

Salesforce Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Sound experience in integration of Salesforce.com applications with external systems using SOAP and REST Web Services.
• Performed steelbrick CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Used Steelbrick CPQ for salesforce to configure, price and quote new deals, add-on sales and new deals.
• DevelopedVisualForcepages using components like Action Function, Page Block, Input Field, Action Support, Data Table, Data list, Command Link and Command Button.
• Interfaced with Business user to update the business Requirementdocument as well as testing document.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Developed and used JavaScript, CSS for performing validation and assigning style sheet to the visual force page and developed HTML to create Custom Email Templates inside Visual force page and under Communication templates section
• Used Sales Cloud to get the customer information together in an Integrated platform that incorporates marketing, lead generation, sales, customer service and provides access to applications through the AppExchange.
• Analyzed customer requirements, performed detailed analysis of business and technical requirements and designed the solution by customizing various standard and custom objects of Salesforce.com like accounts, contacts, properties, discounts, reports, and dashboards in sales cloud.
• Worked on CRM Platform environment of SFDC Sales Cloud, Service Cloud modules.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.
• Created and managed User Roles, Profiles, and Role Hierarchies, Public Groups, Security Controls, and Shared Settings.
• Created Custom Fields, Custom Reports, Field help, Custom Formulas, and Field History Tracking.
• Extracted the salesforce CRM information into Java Based Applications using Force.com API/Java on Demand to provide integration to perform advancedreporting, analysis and for Quotation process.
• Defined Workflows and set up Workflow Rules, Tasks and Alerts and created Workflow Approvals.
• Setup, maintain and optimize Emailmarketingcampaign utilizing Exact Target/SalesforceMarketing Cloud.
• Configured tasks using CPQ and Opportunity Management. Created integration with CPQ and CLMapplications.
• Closely worked with Salesforce.com consultants for implementing the business solutions for their clientrequirements, using CPQ within the exclusively developed framework.
• Customized Applications, Page Layouts, Lookup Fields, Standard Related Lists, Tabs, and defined dependent Pick Lists.
• Customized Dashboards to track usage of productivity and performance of business centers and sales teams.
• Used SLDS for developinglightningcomponents, Events, Actions and Server-Side Controller
• Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.
• Maintenance of installed Managed Packages in Lightning using Apex.
• Worked on Lightning for salescloudserviceon Leads, Task, Activities.
• Configured and testedSalesforceService Cloud to enable servicing, tracking, and reporting of incoming requests via Email, Web, and Phone.

Environment: Saleforce.complatform, Data Loader, Workflow & Approvals, Reports, Heroku, Custom Objects, Custom Tabs, Email Services Security Controls, Windows XP

Confidential, TX

Salesforce Developer

Responsibilities:

• Performed the roles of Salesforce.com Administrator and Developer in the organization.
• Developed various CustomObjects, Tabs, Visualforce Pages and Controllers.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, Validation Rule, upgrade installation.
• Created and deployed Several Reports using salesforce.com platform.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Involved in Salesforce.com applicationsetup activities and customized the apps to match the functional needs of the organization.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
• Expertise in developingSOAPand RESTapex web services classes and tested using tools like SOAPUI and Workbench.
• Developed UI using CSS, HTML tags, VisualForcecomponents and used JavaScript Angular, NodeJS for front-end validation.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Assigned workflows for Lead conversion, transfers, merging duplicates, managing web-to-lead to track responses to online campaigns.
• Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Created and used Email templates in HTML and Visual force.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Conducted Administrative duties which included working with c-level executives, system administrators, and end users to gather their business requirements, then develop customized solutions to meet their needs.
• On service cloud I have defined case management, defining the email to cases with 2 cases and created case assignment rules, case escalation rules and mapped with the knowledge articles and we have implemented the service cloud console and, case merge functionality.

Environment: Saleforce.com platform, Apex Language, Apex Triggers, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential

Salesforce Developer

Responsibilities:

• Worked on various AppExchange products according to the needs of the organization.
• Worked on variousSalesforce.com standard objects like Case Management, Accounts, Contacts and Reports.
• Developed custom Objects and Fields as specified in the scope document.
• Outlined the organization hierarchy and created profiles, roles accordingly in Salesforce; worked on visibility and security settings around them as required by the business.
• Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like pick list, custom formula.
• Used Data Loader to read, extract, and load data from comma separated values (CSV) files or from a database connection.
• Involved in mapping the fields between the current reporting system andSalesforceusing data loader.
• Customizing CompanyProfile,Secutity Controls and Communication Templates of the organization as per the organization requirements.

Environment: Salesforce.com SFA & Force.com Platform, Validation Rules, Messaging, Dashboards, Standard and Custom Objects, Salesforce Data Loader

Confidential

Software Engineer

Responsibilities:

• Analyzed the requirements based on business data and user requirements.
• Implemented the modules using Model View Controller (MVC) design pattern
• Developed business logic to calculate asset depreciation based on Straight Line and Written down value approaches.
• Wrote a controller Servlet that dispatched requests to appropriate classes
• Developed GUI related changes using JSP, HTML and client validations using Java script.
• Developed Java beans, helper classes and Servlets for interacting with user interface written in JSP
• Wrote SQL queries and PL/SQL stored procedures to access the asset information and rates from database.
• Deployed the application on Tomcat server at client locations.
• Dealt with code versions using CVS.

Environment: Java, J2EE, Struts, JS, SQL, JSP, Oracle 9i, ANT, Apache web Server, Net Beans IDE.