SUMMARY

• Overall Experience of 13 years in analysis, design, testing and implementing Object Oriented Programming Concepts (OOPS), Service Oriented Architecture (SOA) based Applications, Cloud based application, client - server applications, N-tier applications, and Windows Services based applications, Client Management and Team Management.
• 7 years in Salesforce.com including Development, Implementation and Configuration experience, seeking assignments as Technical Lead in IT with an organization of high repute.
• Experience in salesforce.com Sales Cloud, Service Cloud and Marketing Cloud and knowledge of Financial Cloud.
• Professional Experience in SDLC with proficiency in mapping Business Requirements, Technical Documentation, Application Design, Development, Integration, Testing and Troubleshooting.
• Salesforce Configuration: - Profiles, Roles hierarchy, Sharing Rules, templates creation, Data Loading using Apex Data Loader, Objects & Field creation, work flows, Approval Process, data analytics, Validation Rules, Formula Fields, Process Builder, Visual Workflows, Single Sign On, CTI, Live Agents, Omni Channels, Transaction Security, Shields.
• Salesforce Customization: - Well versed in writing Apex Classes, Visualforce, Triggers, SOQL and SOSL queries, Apex custom Web services, Apex Triggers, Debugging, Visualforce component, Test classes, Remote Object, JavaScript Remoting, Deployment.
• Hands on experience in development of custom Lightning Components, Lightning Data Service, Locker Service in Salesforce, Design Patterns & RESTFUL APIs, Securing applications & Sales and Service Cloud.
• Experience in Integration of Salesforce.com with external applications by using Web Services API’s like REST, SOAP and Metadata API.
• Experience of working on ASP.NET MVC 5.0, ASP.NET, Entity Framework, WCF, C#.NET, LINQ, AJAX, JQUERY, Angular JS, JavaScript, Design Patterns, ColdFusion, PHP, ASP, Microsoft SQL Server 2012, Oracle 8i/9i/10g, DB 2 and other tools on Unix and Windows.
• Experience in MSBI tools SSIS, SSAS and SSRS.
• Managed software project life cycle (requirement analysis, Functional/Design Specifications, HLD, LLD & Test plans designing).
• Experience in implementing error handling, exception management, tracing and logging features.
• An effective communicator with exceptional relationship management skills with the ability to relate to people Confidential any level of business and management and excellent team building abilities.

TECHNICAL SKILLS

Salesforce.com: APEX, VisualForce, SOQL, SOSL, Restful API, Triggers, Test methods, Wrapper Class, Lightning Components, Web Services, JavaScript Remoting, Remote object, Relationship, Validation Rules, Formula Fields, Workflow, Approval Process, Process Builder, Visual workflows, Sales & Service Cloud, Standard & Custom Objects, Escalation rules, Assignment rules, Record Types, Communities, Single Sign-on

Client-Side scripting: JavaScript, JQuery, Ext JS, AngularJS

Microsoft Technologies: Microsoft .NET Framework 4.5/4.0/3.5/3.0/2.0/1.1 , ADO.NET, WCF, TFS, VSS, Windows Services

Programming Languages: C#, VB.NET, LINQ, Core Java, C/C++

Web Development Technologies: ASP.Net, MVC, WCF, Web API, Web Services, AngularJS, Ajax, XML, XSLT, HTML, JavaScript, JQuery, JSON, CSS, UDDI, WSDL

BI and Reporting Tools: SSIS, SSAS, SSRS, Crystal Reports 10/9/8

Databases & Database Technologies: SQL Server 2012/2008/2005 , Oracle 10g, 11i, MySQL, DB2, LINQ, ADO.NET, Entity Framework

Tools: & Utilities: TFS 2015/2012/2010 , Visual Source Safe, SVN, Visual Studio 2015/2012/2010 / 2008/2005/2003, TOAD, JIRA, HP Quality Centre

Operating Systems: Windows 10/7/XP, Windows Servers

Web servers: IIS 7.5/7.0/6.0/5.0 , Apache

Methodologies: SCRUM, AGILE, Waterfall

PROFESSIONAL EXPERIENCE

Salesforce Architect & Team Lead

Responsibilities:

• Worked with the user group for requirement gathering throughout theplanningandimplementation.
• Point of contact for HBX team to have smooth integration with Salesforce
• Providing solutions and approaches to BA and stakeholders.
• Email2Case configuration.
• Converting business requirement document to technical design specification.
• Designed, and developedApex Classes, Controller Classes, extensionsandApex Triggers for various functional needs in the application.
• Reports & Dashboard developed as per requirement.
• Client-side scripting using jQuery, and UI design with HTML & CSS.
• UsedSOQL & SOSLwith consideration toGovernor Limitsfor data manipulation needs of the application using platform database objects.
• Worked on Communities and partner communities

Environment: Force.com platform, VisualForce (Pages, Component & Controllers), Apex Language, Data Loader, Triggers, Test Methods, Debugging, Web Services, JavaScript Remoting, Remote object, Angular JS, Escalation Rules, Assignment Rules, Record Types, Service Cloud, CRM, Call Center, Knowledge of CTI.

Confidential, New Jersey

Lead Salesforce Developer/Admin

Responsibilities:

• Involved in group for requirement gathering throughout theplanningandimplementation.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• CreatedData Validation rules and Formulasas per business requirement.
• DevelopedApex Classes, Controller Classes and Apex Triggersfor various functional needs in the application.
• Designed and developedVisualForcepages based on the business requirements.
• Used SOQL and SOSL in APEX.
• Used thesandboxfor testing and migrated the code to the deployment instance after testing.
• Provided ongoingSalesForce.commaintenance and administration services including periodic data cleansing, custom objects, workflow.
• Worked with various salesforce.com StandardobjectslikeAccounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• CreatedWorkflow Rulesto automateTasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
• Created and used Email templates inHTMLandVisualForce.
• Implemented Lightning component to migrate application from Salesforce Classic to Lightning to be accessed by other devices like Mobiles, tablets etc.
• Worked on Lightning controller, Helpers, Events, CSS & APEX Controller to create lightning components.
• Single Page Application using Lightning components framework.
• Created Aura Enabled methods in Salesforce and used in Lightning Components.
• Implemented Application Level Security includes XSS, CSRF and SOQL Injections.
• Created custom objects, users, custom profiles, page layouts, and record types to meet business guidelines.
• Developed workflows, assignment rules, escalation rules, case teams, support settings, custom settings and other inbuilt functionality.
• Exported data from legacy system and imported into SFDC through Apex data loader.
• Uploading of fresh leads, contacts, accounts, tasks, opportunities, referrals, etc. through mass update.
• Worked on Communities and partner communities

Environment: Force.com platform, VisualForce (Pages, Component & Controllers), Lightning Component, Apex Language, Data Loader, HTML, Java Script, Triggers, Test Methods, Debugging, Web Services, Angular JS, JavaScript, SOQL, SOSL, Escalation Rules, Assignment Rules, Record Types, CRM.

Confidential

Salesforce Lead Developer / Admin

Responsibilities:

• Co-ordinate with the team involving in time-to-time meetings and obtain fruitful solution.
• Development activities on thesalesforce.com platform using Apex and VisualForce.
• Support the creation of customizations and integrations required to solution delivery.
• Apply best practices and experience to buildSalesforce.com applications.
• Developed Implementation Plans.
• Deployed Code to Sandboxes and Production.
• Developed Test Classes to increase the Code Coverage
• Ensure compliance with security policy through profiles, roles and permission sets
• CreatedWorkflow Rulesto automateTasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
• Implemented Salesforce.com customizations using Apex (classes, triggers and web services) and Visualforce.
• Application customization for sfdc.com online version using Apex triggers, Visualforce pages and Apex classes, SOAP API.
• Involved in creating Apex classes, Visualforce pages, Triggers, Workflows, Batch Apex Classes and Schedulers
• Followed Agile Methodology.
• Implemented Application Level Security includes XSS, CSRF and SOQL Injections.
• Quality and Timely delivery based on the complexity and deviation from the specifications requested by the client.
• Extensive use of JQuery, JavaScript.
• Used several design patterns like singleton, Factory Pattern, and Strategy Pattern.
• Developed the service layer using WCF to access different module and related information.

Environment: Salesforce, VisualForce, Apex, Workflows, Approval Process, SOQL, SOSL, Web Service, Escalation Rules, Assignment Rules, Record Types, C#.NET, ASP.NET MVC, WCF, ADO.NET, JavaScript, JQuery, SQL Server 2008

Confidential

Senior Salesforce Developer / Admin

Responsibilities:

• Worked on Admin items on Configuration changes - including Profile Updates
• Managed ongoing monthly and weekly data loads toSalesforce
• Analysed and reviewed business, functional and technical requirements; create process flows/diagrams
• Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers
• Developed and create customized reports and dashboards
• Developed Test Classes to increase the Code Coverage
• Implement Change Requests between and along with the projects for the existing applications.
• Quality and Timely delivery based on the complexity and deviation from the specifications requested by the client.
• Implemented JQuery for client side validations.
• Implemented LINQ for querying, sorting, filtering the complex objects.
• Worked in ASP.NET security mechanism such as Impersonation, Authentication and Authorization
• Hands on experience on implementing AJAX functionality for partial page rendering through JSONP.
• Implemented web-based case management automation - Web to Case (on Case Object) to track and solve customer's issues
• Written numerous SOQL and SOSL queries using Force.com explorer.
• Prepared various test cases to test the functionality of the code in accordance to the governor's limits.
• Wrote Apex batches, test methods to build synchronization of phone field with master database.
• Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application
• Developed custom reports which handles large set of data using Visualforce, HTML, CSS, JavaScript, AJAX, jQuery, Apex, SOQL.
• Developed Apex test classes for the Apex Triggers & Controllers and used Change Sets to deploy the components to production environment.
• Created and customized various joined and custom Reports & Dashboards based on the business requirements

Environment: Salesforce, Sales Cloud & Service Cloud, Apex, VisualForce, SOQL, SOSL, JavaScript Remoting, Remote Object, C#.NET, WCF, MVC, Entity Framework, Web Services, CSS, XML, JavaScript, JQuery, SQL Server 2008, AJAX, SSRS

Confidential

Senior Salesforce Admin / Developer

Responsibilities:

• Co-ordinate with the team involving in time-to-time meetings and obtain fruitful solution.
• Analyzed and reviewed business, functional and technical requirements; create process flows/diagrams
• Working with management, strategic planning & analysis staff and end-users to create and manage complex workflow rules, data validation, and triggers.
• Developed and create customized reports and dashboards
• Implemented ASP.NET MVC pattern mechanism to display product catalogs.
• Developed the services using WCF to access catalog and basket related functionality.
• Implemented jQuery for client-side sorting and validations.
• Worked in ASP.NET security mechanism such as Impersonation, Authentication and Authorization
• Implemented Application Level Security includes XSS, CSRF and SOQL Injections.
• Created Web Service and consumes in Salesforce by generating WSDL. Implemented Sales and Service Cloud application for Confidential .
• Worked closely with Business Analysts to perform detailed analysis of business and technical requirements.
• Designed and deployed Custom tabs, Custom Objects, Components, Visual Force Pages, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates. Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language Confidential backend and Visual-Force pages as user interface. Manipulated existing code, write and execute SOQL queries, test senior developers' code and configuration between environments.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Developed and configured Dashboards, Reports and Report Folders for different user profiles based on the need in the organization

Environment: MVC, Entity Framework, ASP.NET, C#.NET, LINQ, ExtJS, XML, JavaScript, SQL Server 2008, AJAX, Web Services, Salesforce (Sales and Service Cloud), VisualForce, APEX, SOQL, SOSL, Escalation Rules, Assignment Rules, Record Types.

Confidential, Alpharetta, GA

Senior Software Engineer

Responsibilities:

• Worked with Delivery managers to ensure the timely delivering of development.
• Followedagilemethodology.
• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects ofSalesforce.com (SFDC)and other Platform based technologies likeVisual Force, Force.com API,andWeb Services.
• DefinedLookupandmaster-detailrelationships on the objects and createdjunction objectsto establish connectivity among objects.
• CreatedPage layoutsto organizefields,custom links,related lists, and other components on a record detail and edit pages.
• Worked onValidation Rules, WorkflowsandApproval Processes.
• Participated in the bug review meetings, updated requirements document as per business user feedback and change in functionality of the application
• Developed application using MVC, C#, SQL Server, jQuery, WCF, LINQ.
• Perform routine procedures to seek database/SQL optimization opportunity.
• Ensure the installation and testing of major releases to complete in a timely and error-free manner
• Deliver new and complex high-quality solutions to clients in response to varying business requirements
• Responsible for effective communication between the Interfacing Applications.
• Prepared Database Design, Stored Procedures and SQL Jobs to generate the various reports.

Environment: MVC, C#, ASP.NET, LINQ, XML, jQuery, JavaScript, SQL Server 2008, MS Excel, Web Services, WCF

Confidential, St. Louis, MO

Senior Software Engineer

Responsibilities:

• Requirement Understanding (for Source data and transformation)
• Worked on ASP.Net, C#, VB.Net, .Net Framework 2.0, SQL Server
• Development in Dotnet(Asp.net,C#,Vb.net) for GUI and business logic
• Writing scripts in Oracle 9i for data transformation
• Implementation on UNIX Production box
• Building up a strong customer support
• Closely interacting with various project teams in Confidential &T.
• Involved as ‘author’ in inspections of design and coding.
• Writing stored procedures, queries, altered tables in SQL 2005, code reviews and unit testing.

Environment: ASP.NET, C#, .Net Framework 3.5, 3.0, 2.0, Web services, VSTF, AJAX, XML, HTML, SQL Server 2005, Windows Server 2003, Visual Studio 2008/2005/2003