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It Software Specialist Resume

Novi, MichigaN

SUMMARY PROFILE

  • A goal - oriented IT/Software professional wif demonstrated experience as an IT analyst, software engineer, software developer and software release engineer.
  • Experience and proven problem solving skills in software lifecycle development and configuration management areas.
  • Demonstrated ability to gather and understand IT project requirements from both business and software technical aspects.
  • Skilled in defining and translating business requirements to concise solutions; ability to acquire and quickly learn new technologies and business practices.
  • A dedicated and conscientious professional who produces quality work and is highly motivated to accomplish business goals and objectives.SELECTED ACHIVEMENTS
  • Business Intelligence Analyst/SQL Developer - MS SQL Reporting Services - Wrote, developed and maintained over 2000 daily management reports using MS SQL Server and Oracle.
  • Created and implemented InstallShield installation software for Gartner’s top-quadrant business process analysis/architecture modeling software - Metastorm Provision, created other InstallShield programs as well
  • Created, implement IEEE configuration management standards for ACN software configuration management
  • Helped to save money for Confidential by implementing a printer data network
  • Improved Enterprise Knowledge Base support processes and improved bulk loading features
  • Created a business process UML model for Confidential Part-D implementation program
  • Helped design, create and implement many of Gale Group's on-line reference products
  • Improved and implemented faster processing of data for Electrical and Vacuum Troubleshooting Manual for car dealerships
  • Created wiring harness circuit analysis process for wiring harness plant manufacturing

CORE COMPETENCY

  • MS Reporting Services
  • Software Product Development
  • Agile Methodologies, SDLC
  • Business Process Modeling
  • Rapid Analysis/Prototyping
  • Software Release Engineering
  • Configuration Management
  • InstallShield software development
  • MS SQL Server, Oracle
  • J2EE, Java, C++ programming
  • Business IT Analyst
  • Quality Assurance
  • Source Control Administrator
  • Ant, UNIX Scripts

TECHNICAL SKILLS

PM Tools: MS Project, Microsoft Excel/PowerPoint/Word, Outlook, Subversion, Visual Source Safe QuickBase, Rational ClearQuest;

Software Tools: Metastorm ProVision Modeling tool, Microsoft Visual InterDev 6.0, Microsoft Access, IIS, OO methodology, Visio, Access, FrontPage, InstallShield (ver.10.5 and 12), Documentum WDK, Documentum Workspace, DB2, FLEX LM License, Rational Rose, Oracle Database, Windows Installer, Visual Studio 2005, PVCS, Teradata, Rational ClearCase, Cruise Control, MySQL;

Languages: MS SQL Server, MS Reporting Services, Oracle, Java, C++, JSP, HTML, JAVASCRIPT, XML, SQL (many databases), ANT scripts, Visual Basic, DB4, UML modeling, RUP - Rational Unified Process;

Platforms: Windows XP/2000/2003 Server, Windows 64, DOS, UNIX;

Application Servers: Tomcat, IBM Websphere, Oracle Weblogic, JBOSS

PROFESSIONAL EXPERIENCE

Confidential, Novi, Michigan

IT Software Specialist

Responsibilities:

  • Responsible for over 2000 daily management Business Intelligence reports using MS SQL Server and Oracle, MS Access and Excel
  • Administered Reporting Services for over 2000 reports and subscriptions
  • Proficient at writing and executing MS SQL and Oracle queries for daily reports
  • SQL query optimizations using execution plans
  • Worked on some projects using SSIS packages
  • Created dashboards, charts, graphs for many reports using SSRS
  • Data Analysis using SQL and Microsoft Excel
  • SQL techniques using pivots, joins, views, operators, aggregations and sub queries
  • Used Profiler, update statistics
  • Created and updated Indexes
  • Created and used temporary tables
  • Used Microstrategy (MSTR) for some BIA applications and took many MSTR classes

Confidential, Southfield, Michigan

Business architecture software.

Responsibilities:

  • Responsible for all InstallShield release versions of Metastorm ProVision and Metastorm Knowledge Exchange products and their many variations
  • Administrator for Visual Source Safe and Source Gear software source control software
  • Involved and participated in an effort of migrating current technology to .NET, from architecture discussion to creation of a detailed project plan
  • Agile software development environment
  • Worked extensively wif Windows registry settings
  • Responsible for many software foreign release builds and specific customer products builds
  • Responsible for all Visual Studio 2005 and Java product builds, product exe's and Java war files
  • Developed complete automated executable and war file builds for all products using DOS and ANT scripts
  • Developed all automated scripts for InstallShield projects, .msi and setup.exe
  • Administrator for QuickBase customer support FTP download site
  • Responsible for FTP all builds and installation programs to various stakeholders and end customers
  • Administrator for Visual Source Safe and SoureGear client accounts
  • Responsible for all source code labels and promotion groups for Visual Source Safe
  • Maintained code baselines and code branches for ProVision and KE Server software
  • Worked wif Win32, Win64 and Unix environments
  • Extensive experience InstallShield 12 and 10.5 script language
  • Responsible Acresso Flex LM License administration 9.22 and 11.6 software, version, seed keys
  • Coordinated and scheduled daily build releases for QA, developers wif build logs
  • Worked wif all stakeholders in teh SDLC process including developers, quality analysts and project managers to implement software products
  • Responsible for extensive software development documentation including flow diagrams
  • Analyzed events and procedures and helped to define technical requirements for technical directions and solutions
  • Helped formulate project scope and objectives for various technical initiatives

Confidential, Farmington Hills, Michigan

Software Configuration Management Engineer/Analyst

Responsibilities:

  • Developed and maintained IEEE software configuration management standards for software branching and merging for all teh company's software to support parallel software development
  • As a configuration engineer, gatheird requirements, analyzed, identified risks and set standards
  • Worked wif all stakeholders in teh SDLC process including developers, quality analysts and project managers to implement software products
  • Performed all J2EE software builds using Subversion, ANT and CruiseControl
  • Managed and performed all software updates, merging, branching and builds for all development and QA servers and environments
  • Maintained code baselines and code branches for many software projects including tagging and merging strategies
  • Responsible for all source code labels and promotion groups for code in Subversion
  • Performed all SQL scripts for Oracle and MySQL databases in each development environment
  • Maintained, organized and scheduled all user database passwords and expiration dates
  • Performed, organized, scheduled and documented all production and QA environment software change controls
  • Installed, configured and maintained JBoss application server; load-balancing
  • Analyzed events and procedures and helped to define technical requirements for technical directions and solutions
  • Helped formulate project scope and objectives for various technical initiatives

Confidential, Redford, Michigan

Software Engineer/Business Analyst

Responsibilities:

  • J2EE development of web based manufacturing plant floor applications
  • Responsible for gathering requirements, analysis, design and testing of teh application; worked wif both teh business and technical groups
  • Agile software development environment
  • Developed use case and process flow documents
  • Wrote process, workflow procedures and technical documentation
  • Worked wif all teh SDLC stakeholders to ensure that teh business needs, client requirements and project deliverables were met
  • Experienced wif IBM MQ (Message Queue) so that J2EE web applications can exchange information to various assembly line C program controllers, ex. Modified shipping web application to allow users to choose which printer to use
  • Experienced wif UNIX, Oracle and IBM WebSphere to create, maintain and update J2EE and C applications
  • Installed and configured IBM MQ Message Queue's in UNIX environment
  • Created and maintained various Oracle security tables for teh many various groups such as manufacturing, accounting, shipping, and manufacturing support personnel
  • Developed test plans and test cases to verify software project requirements

Confidential, Southfield, Michigan

Software Designer /Business Analyst

Responsibilities:

  • Used Rational Rose to develop UML software design specifications and to develop Software Architecture Documents
  • Analyzed pre and post conditions for risk management and software functionality
  • Responsible for gathering requirements, analysis, design and testing of teh application; worked wif both teh business and technical groups
  • Developed use case and process flow documents
  • Wrote process, workflow procedures and technical documentation
  • Worked wif all teh SDLC stakeholders to ensure that teh business needs, client requirements and project deliverables were met
  • Developed Use Cases and Use Case UML diagrams and models
  • Used UML to develop activity, use case, class and component diagrams
  • Designed technical requirements for an application
  • Help to collect and define business requirements
  • Participated in design and contributed technical insights and ideas to solves business issues
  • Helped formulate project scope and objectives

Confidential, Dearborn, Michigan

Specialty Developer

Responsibilities:

  • Responsible for application development, enhancements and technical support of EKB
  • Major responsibilities includes: bulk loading of documents into EKB, exporting of files, creation of various EKB related customer books, other EKB support related items
  • Responsible for maintaining and supporting EKB's development and production content rendition servers using Documentum's Content Rendition Services 5.2.5
  • Responsible for EKB development projects using IBM WebSphere, Documentum's WDK and teh Java programming language
  • Strongly involved wif EKB customer support from EKB setup to various EKB application related questions, issues and uses
  • Worked wif quality assurance to create test plans and test cases for software requirements verification
  • Used Documentum's Query Language (DQL) and WorkSpace products for various customer related issues and related tasks
  • Used Documentum's Foundation Classes 5.2.5
  • Worked directly wif users in defining application requirements and resolving issues
  • Participated in various EKB code reviews, project technical ideas and design discussions
  • Received Documentum's Technical Fundamentals training course
  • Utilized Ford’s SDM methodology for developing software
  • Designed and developed software for teh Ford Motor Credit Company's three Securitization products using Java and Visual Basic programming languages, used Teradata database
  • Involved wif Sarbanes-Oxley compliance activities such as gap analysis and evidence gathering
  • Worked wif end-users to define project requirements and resolve project issues to formulate project scope and objectives
  • Utilized Ford’s SDM methodology for developing software

Confidential, Michigan

Software Engineer/Business Analyst

Responsibilities:

  • Software development, design and maintenance of teh company’s CD-ROM and Internet applications.
  • Designed and developed software for teh company’s Internet reference products using J2EE, Java, JHTML and Java Server Pages programming technology
  • Project leader of teh Sustaining Engineering team responsible for organizing and coordinating many of Gale’s Internet product maintenance releases which includes: code fixes, enhancements, new features, testing, release documentation and release schedules
  • Designed and developed software for Gale’s CD-ROM reference products using teh C++ programming language
  • Agile software development environment
  • Java servlet projects worked on for Teh Gale Group includes: Biography Resource Center, Declassified Documents, Health and Wellness Resource Center and History Resource Center
  • Have used Visual Café, Borland Jbuilder, Borland C++, IBM Visual Age, UNIX, ANT, XML, DOM and Tomcat web server to build, compile and test software projects
  • Used teh JavaScript language to perform many types of web browser commands and user input analysis
  • Participated in project business requirements needs and helped formulate project goals and objectives
  • Analyzed pre and post conditions for risk management and software functionality
  • Responsible for gathering requirements, analysis, design and testing of teh application; worked wif both teh business and technical groups
  • Developed use case and process flow documents
  • Worked wif all teh SDLC stakeholders to ensure that teh business needs, client requirements and project deliverables were met
  • Worked wif quality assurance writing test plans and performing test cases
  • Initiated and designed a software release notes template used to coordinate and track product releases
  • Used Rational ClearQuest for software project task tracking
  • Used Rational Rose UML modeling software used to help write software use cases
  • Used Rational ClearCase software configuration management

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