PROFESSIONAL SUMMARY:

• Over 6+ years of professional experience in application design, customization, development and support on Salesforce.com Platform CRM, Force.com platform and Java/J2EE technologies.
• Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions,and Approval Workflow.
• Extensive experience in developing ApexClasses, Triggers, Visualforcepages, writing Workflows, Force.com API.
• Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Experienced in analyzing business requirements and implementing them to Salesforce custom objects, master - detail relationships, lookup relationships.
• Hands-on on all SDLC's phases like Requirements study, Design, Development and Implementation and Maintenance stages of various projects.
• Worked extensively on various salesforce.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Handled Migration Projects and Possessing sound knowledge in database management and backend programs (stored procedures, triggers, functions etc.)
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rulesand Workflows, sharingrules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Strong Knowledge in Salesforce.com Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.
• Good knowledge of OOPs (Abstraction, Encapsulation, Inheritance and Polymorphism) and design concepts
• Worked on Exact Target/ Marketing Cloud.
• Administered Salesforce.com setup, which involves modifying roles and profiles, creating/modifying dashboards/reports and managing users.
• Working knowledge of design patterns with the ability to code to architectural documentation.
• Translation of business requirements into systems design.
• Good experience with SQL, HTML, XML, CSS and JavaScript.
• Strong Knowledge in Salesforce.com Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.
• Experience of integrating applications with other existing applications.
• Good experience in working on Eclipse IDE for writing business logic in Apex programming language.
• Good knowledge on SOQL and SOSL queries in Apex.
• Ability to independently perform implementation, documentation, testing and updating as it relates to the SalesForce.com business requirements.
• Ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.

TECHNICAL SKILLS:

Salesforce Technologies: Visualforce, Apex Controllers, Salesforce1, Triggers, Sales cloud, Service cloud, Data Loader, Translation workbench, Custom Labels, Custom Settings, Data CategoriesArticle Management, SOQL/SOSL

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, App Exchange Package & Custom Application and Sandbox data loading

Salesforce tools: Eclipse, Force.com Eclipse IDE Plug: in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production), and Sand box testing.

Methodologies: Agile Scrum and Water fall

Languages: Apex, Java, J2EE, C++, C#.

Database: Oracle 11g/10g/9i, MySQL, DB2

PROFESSIONAL EXPERIENCE:

Confidential, Pennington, NJ

Salesforce Developer/ Admin

Responsibilities:

• Performed detail analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com.
• Customized several Validation rules, Tasks, Workflowrules, Triggers, Apexclasses to achieve the complex business functionality.
• Created and executed Lightning Process Builder for visualizing and creating automated business processes.
• Participated in building a custom app with Lightning experience for sales to monitor their performance.
• Used Field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.
• Experience in creating page layouts, search layouts to organize fields, custom links and relatedlists.
• Designed and deployed Apex classes, Controller classes, and Apex triggers for various functional needs in the application using the Eclipse IDE.
• Develop visual force pages, visual force custom controller components, custom objects, tabs and components.
• Designed and implemented Accounts, Contacts, Leads, Campaigns and Cases.
• Gathered Business Requirements, analyzed data/workflows. Progressed from Problem Statement to well-documented Designs. Reviewed and analyzed the Use cases, Created business process workflow diagrams.
• Written SOQL, SOSL queries in Apex triggers and controllers, used Salesforce workbench to generate queries.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Have been using the global search in Lightning by developing Apex classes
• Extensive experience in Integration of Data from Traditional Applications to Salesforce using REST/SOAPAPI, and bulk API.
• Worked extensively with lightning process builder flows, Connect API, Chatter and quick Action
• Integrating salesforce with oracle by using REST/SOAP API for pushing bulk amount of data.
• Used Workbench, Data loader and data import wizard to import the data.
• Created custom objects and defining lookup and master-detail relationships on the objects.
• Involved in data mapping and migration of data between legacy systems and salesforce.com objects and fields.
• Load/Manage the data using Apex data loader.

Environment: Salesforce.com CRM, Apex language, Visual force (pages, components and controllers), Triggers, SOQL, SOSL, Sales Cloud, Service cloud, Marketing cloud, Web services, Custom Objects, Fields, sharing rules, Profiles, Queues, Validation, Sites, Communities, Eclipse, Exact Target, Developer Console, Workbench, Force.com Migration tool (ant based), Data Loader, Reports, Dashboards, web services

Confidential, Philadelphia, PA

Salesforce Developer/ Admin

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed solutions by customizing various standard objects of SalesForce.com (SFDC).
• Developed Apex Classes, Test Classes, Controller Classes and Apex Triggers for various functional needs of the application.
• Good experience in development and maintenance of Sales & Service clouds.
• Worked With Controllers on Salesforce1 Lightning Components.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Implemented DML operations of Inserting and Updating records.
• Worked on SOQL and SOSL queries.
• Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements.
• Communicating with executive management on project status and overall project progress against target.
• Involved in Salesforce.com Application Setup activities and customized the objects to match the functional needs of the organization.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, and Reports and developed the Custom objects, Page layouts, Custom tabs, Components and user Dashboards.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail page and edit pages.
• Created workflow rules and defined related actions, time triggered tasks, email alert, field updates to implement business logic.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various reports and for different user profiles based on the need in the organization.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, JavaScript, Eclipse IDE Plug-in, Data Loader.

Confidential

Salesforce Developer/ Admin

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed solutions by customizing various standard objects of SalesForce.com (SFDC).
• Developed Apex Classes, Test Classes, Controller Classes and Apex Triggers for various functional needs of the application.
• Good experience in development and maintenance of Sales & Service clouds.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Implemented DML operations of Inserting and Updating records.
• Worked on SOQL and SOSL queries.
• Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements.
• Communicating with executive management on project status and overall project progress against target.
• Involved in Salesforce.com Application Setup activities and customized the objects to match the functional needs of the organization.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, and Reports and developed the Custom objects, Page layouts, Custom tabs, Components and user Dashboards.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail page and edit pages.
• Created workflow rules and defined related actions, time triggered tasks
• , email alert, field updates to implement business logic.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various reports and for different user profiles based on the need in the organization.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, JavaScript, Eclipse IDE Plug-in, Data Loader.

Confidential

Salesforce Admin

Responsibilities:

• Involved in identifying, planning and implementing new salesforce.com features and functions (new screens, workflow, force.com objects, and reports, apex code) to meet business requirements.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Worked with Salesforce premier support to short out technical challenges and governorlimits.
• Worked on Standard objects like Product, Quotations and Order.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules and formula fields to the custom objects.
• Used field level security along with page layouts to manage access to certain fields.
• Developed Various Visual Force pages as per organization requirements.
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Used Force.com developer toolkit including Apex Classes, Apex Controllers and Apex Triggers to develop custom business logic.
• Developed several custom reports to better assist managers and also report folders to provide report accessibility to appropriate personnel.
• Used Eclipse IDE for Deployment.

Environment: Saleforce.com platform, Apex Language, Triggers, Visual force (pages, components and controllers), Change Set, Data Loader, Force.com, Work Flows-approval, Custom objects, Custom tabs, Email service, Html, Web service, Sharing Rules.

Confidential

Java and J2EE developer

Responsibilities:

• Worked on implementation of GUI module with Struts Framework and used GIt for version control.
• Used Java Database Connectivity (JDBC) to connect from the Java application to the Database.
• Designed and developed front end using HTML, CSS, JSP’s, Struts (tiles and tag libraries) and user validations9
• Developed the code using agile methodology with daily meetings to keep track of the progress and issues pertaining to the project.
• Involved in implementing persistent data management using JDBC.
• Implemented the required Java Beans used by the JSP components.
• Involved in implementing front-end validations using JavaScript.
• Played an active role in testing the application by writing test cases for different.
• Involved in testing using JUNIT.

Environment: Java, J2EE, Struts, Servlets, JSP, JDBC, HTML, JavaScript, Eclipse, Microsoft Visio and Windows XP.