Director- Strategic Center Of Excellence Resume
San Mateo, CA
SUMMARY:
Problem solver and seasoned sales executive who has delivered process and cost savings for multiple business transformations. Experienced IT, Talent Management and business leader able to blend workforce strategies with program management in deploying HRIS solutions, VMS outsourcing programs, Contract to Cash (CPQ - CLM), e-Commerce, Incentives Management, Revenue Management, Risk mitigation/governance and machine learning/ artificial intelligence for optimization projects.Proven leader, veteran with strong interpersonal skills exemplified with leadership by example.
CAREER HISTORY:
Confidential, San Mateo, CA
Director- Strategic Center of Excellence
Responsibilities:
- Alignment of industry solutions, Product & Marketing Positioning to drive Sales AE strategy to fast track successful sales campaigns and accelerated client contract closings.
- Successful and seasoned transformational leader assigned the companies largest enerprise clients for digital transformations and enterprise project multi year projects.
- Delivered the first field driven vertical for Energy with a focus on the Oil and Gas segment for Upstream, Mid-stream and Down-Stream business.
- Business Analyst & Value Consultant performing client facing Discovery & Inspire sessions. Review of key stakeholders and divisions including whiteboard exercises to deliver recommendations for process and cost savings with supporting ROI, IRR and key business drivers.
Confidential, Milwaukee, WI
Project/Program Manager
Responsibilities:
- Business consultation for a $800M Division Solution that had significant gaps and defects around the Contract to Cash Process.
- Project acceleration and consolidation with a Customer Excellence Pricing initiative
- Program expanded to a Global Phase 0 Project and Vendor Selection for a Global CPQ Project for 82 Countries
Project/Program Manager
Confidential
Responsibilities:
- Strategy and project plan to expand into Asia Pac, Middle East to support SaaS software expansion i
- Channel partner strategy, cost of living assessments, tax and localization reviews
- Reviewed current business metrics and milestones to deploy new customers
- Recommendations on streamlined processes and created standardizing reporting metrics
- Established direct sales, operations and partner program.
- Expansion, deployment of a CRM contact management solution, screening and hiring of sales & marketing team
Project Manager
Confidential, Nashville, TN
Responsibilities:
- Workforce solution to manage onboarding of project based IT staff including project & program managers and change management process to support PMO expansion.
- Front and back office consolidations, organizational restructuring and marketing re-branding with operational hubs in North America, EMEA and Asia
Project Manager
Confidential
Responsibilities:
- Top bank project to deliver cost and process savings and for IT governance