SUMMARY

• Having Overall 7 years of experience in the field of Information Technology with 5+ years of experience in Confidential CRM.
• Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing, Deployment and Maintenance.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and actions.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.
• Developed and Integrated Applications with Salesforce1 mobile app for easy access to the users
• Experienced in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Worked in developing various lightning components, events and applications
• Worked on Communities and Public Sites
• Hands - on experience with development tools like Force.com IDE, Force.com Explorer and Data Loader
• Extensive experience in designing validation rules, custom objects, custom fields, role-based page layouts, workflow alerts & actions, pick lists, approval processes, record types, custom tabs, report extractions to various formats, and email generation according to application requirements.
• Sound understanding of SOQL and SOSL for Querying and Searching Data for Force.com platform.
• Proficient in dealing with the functionalities related to the Service cloud and Sales Cloud
• Expertise in performing data migration from legacy system to Salesforce.
• Good Experience onSalesforceLightning.Experience in third party integration with ERP, SAP, PI (Marketing Cloud, Service Cloud).
• Hands on experience in using the Aura frameworkandSalesforcelightning Design System (SLDS)
• Expertise in maintaining the functional areas of Data Management,Campaigns, Leads, Forecasting Accounts, Contacts, Opportunities,Quotes, Activities, Dashboards and Reports.
• Strong Knowledge in AppExchange Applications for integrating with third party applications.
• Strong knowledge of SFDC standard data structures and familiarity withForce.com Explorer, Data loaderand Import Wizard.
• Good understanding with Client/Server architecture, Object-Oriented design techniques and web application design under Model View Controller (MVC) and Service Oriented Architecture (SOA).
• Proficient inData Migrationfrom Traditional Applications to Salesforce UsingData LoaderUtility andInformatica on Demand.
• Proficiency with version control / change management systems like Git and Copado
• Good working experience in various capacities such as Salesforce developer, Salesforce Administrator, Force.com developer and business analyst and involved in various phases of entire project from requirement gathering, architecture development and implementation and training the end users.
• Executed various levels of Unit, Integration, Regression and User Acceptance (UAT) using test cases to prove that system conform to specifications of business and quality requirements.
• Strong Requirements gathering experience using JAD Sessions & Conducting User Interviews, and preparing functional documents like Use Cases, Software Requirements Specifications (SRS)

TECHNICAL SKILLS

Force.com: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Apex Web Services, Apex Data Loader, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com, Eclipse IDE Plug-in

Business Process: Service Requests and Activities, Opportunities, Quotes and Proposals, Order Management, Campaign Management, Case Management, Contract Management, Pricing, Approval, Partner Deal Registration, Data Cleansing and De-duplication, Agreements and Entitlements

Visual Force: Custom Visual Force Pages

Languages: C, Java, Ápex, JavaScript, SQL.

Database: Microsoft SQL Server, MS Access

Web: HTML, XML, CSS, JavaScript.

Platforms: Windows, Windows Server.

Tools: Data Loader, Workbench, Eclipse IDE, SourceTree, GitHub, Copa.do

Operating Systems: Windows, MS-DOS, UNIX

PROFESSIONAL EXPERIENCE

Confidential, PA

SFDC Developer/Lightning Developer

Responsibilities:

• Performed the role of SFDC developer, lightning developer and interacted with various business user groups for gathering the requirements for Confidential, Lightning and Custom CPQ implementation.
• Created modernEnterprise Lightning AppscombiningLightning Design System, Lightning App BuilderandLightning Component features.
• Designed Implemented and deployed the Sales Cloud with various lightning components to suit to the needs of the application also created various Profiles to enable the Sales Cloud specific to them
• Worked in building custom CPQ to meet the business requirements
• Created and utilized lightning components in quick actions on standard objects
• Worked on Lightning Communities to allow the user to register
• Created Public Sites and Visualforce pages where user can see the status of his order
• Created Visual force pages that could be rendered as PDF s build dashboard components and define email templates.
• Integrated using REST based Web service callouts to SAP and other external systems
• Created various Named Credentials, Custom Settings, Custom Metadata and Custom Labels
• Created various Record Types, Assignment Rules, Public Groups, Queues, Sites etc.
• Worked onLightning Process builderflows, Connect API andquick Action.
• Experienced inCreating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions.
• Retrievedsome data and its functionality fromSAP (third-party) API’sanddisplayedwithin the lightning component.
• Responsible for writing Apex classes, Triggers, batch classes, Visualforce code containing business functions, Test classes for unit testing and code coverage.
• Used Data Loader for insert, update and bulk import or export of data from Confidential, SObjectsused it to read, extract and load data from comma separated values (CSV) files.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Worked on web technologies like HTML, CSS, JavaScript, WSDL
• Developed complex workflows, outbound messages and approval processes for automating business logic
• Created email templates and inbound emails using Visual force for the clients and customers.
• Developed Apex Test Classes with assurance of maximum code coverage.
• Prepared the package.xml for retrieving the code from source sandbox through ANT tool/workbench and pushing the code to GIT
• Experience with GIT and Python scripts to run SourceTree
• Worked on deployment of code from GIT to all environments

Environment: Saleforce.com platform, Lightning, Sales cloud, Apex Language, Visual Force, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Email Services, Security Controls, Sandbox data loading, Agile.

Confidential, Phoenix, AZ

SFDC Developer/Lightning Developer

Responsibilities:

• Performed the role of SFDC developer, lightning developer and interacted with various business user groups for gathering the requirements for Confidential, Lightning and CRM implementation.
• Created modernEnterprise Lightning AppscombiningLightning Design System, Lightning App BuilderandLightning Component features.
• Upgradedsome Apps fromSalesforce Classic to Lightning Experienceto develop rich user interface and better interaction of pages.
• Worked onSalesforce1 Platformto build Mobile App by enablingLightning Componentsfor use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrievedsome data and its functionality fromThird-Party API’sanddisplayedwithin the lightning component.
• Responsible for writing Apex classes, Triggers, batch classes, Visualforce code containing business functions, Test classes for unit testing and code coverage.
• Retrieved some data and its functionality from Third-Party API’s anddisplayed within the lightning component.
• Used Data Loader for insert, update and bulk import or export of data from Confidential, SObjectsused it to read, extract and load data from comma separated values (CSV) files.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Integrated using REST based Web service callouts to other external systems.
• Worked on web technologies like HTML, CSS, JavaScript, WSDL and BULK API
• Developed code for generating the XML requests required for calling the web services.
• Developed complex workflows, outbound messages and approval processes for automating business logic
• Created email templates and inbound emails using Visual force for the clients and customers.
• Developed Apex Test Classes with assurance of maximum code coverage.
• Integrated the sandbox with Copado, for metadata migration to Git and higher environments
• Responsible for code migration to Git through Copado and Copado to higher environments

Environment: Saleforce.com platform, Lightning, Service cloud, Apex Language, Visual Force, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Email Services, Security Controls, Sandbox data loading, Agile.

Confidential, NY

SFDC Developer/Lightning Developer

Responsibilities:

• Performed the role of SFDC developer, lightning developer and interacted with various business user groups for gathering the requirements for Confidential, Lightning and CRM implementation.
• Responsible for writing Apex classes, Triggers, batch classes, Visualforce code containing business functions, Test classes for unit testing and code coverage.
• Developed portal solution using Lightning Components.
• Worked on custom application development in Force.com, utilizing Visualforce and Lightning Components/Framework.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Retrieved some data and its functionality from Third-Party API’s anddisplayed within the lightning component.
• Used Data Loader for insert, update and bulk import or export of data from Confidential, SObjectsused it to read, extract and load data from comma separated values (CSV) files.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Integrated using REST based Web service callouts to other external systems.
• Worked on web technologies like HTML, CSS, JavaScript, WSDL and BULK API
• Developed code for generating the XML requests required for calling the web services.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Customized page layouts for Contacts, and Accounts depending upon user roles, and groups of Service cloud objects.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation andformula fields to the custom objects.
• Prepared the package.xml for retrieving the code from source sandbox through ANT tool/workbench and pushing the code to Stash (Bitbucket/SourceTree)
• Experience with GIT and Python scripts to run SourceTree
• Worked on deployment of code from stash to all environments
• Worked on Jenkins for continuous deployments to higher environments
• Involved in all the phases and pre-production/post-production support activities.
• Executed various levels of Unit, Integration, Regression and User Acceptance (UAT) using test cases to prove that system conform to specifications of business and quality requirements.

Environment: Saleforce.com platform, Lightning, Service cloud, Apex Language, Visual Force, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Email Services, Security Controls, Sandbox data loading, Agile.

Confidential, Portland, Oregon

SFDC Developer/Lightning Developer

Responsibilities:

• Performed the role of SFDC developer, lightning developer and interacted with various business user groups for gathering the requirements for Confidential, Lightning and CRM implementation.
• Responsible for writing Apex, Visual force code containing business functions.
• Developed Custom objects, customizing tabs, Apex Triggers, Test classes for unit testing and codecoverage.
• Develop portal solution using Lightning Components.
• Experience in Data Loader for Data Management in Force.com platform
• Experience with custom application development in Force.com, utilizing Visualforce and LightningComponents/Framework.
• Created Lightning Component Tabs and Visualforce Tabs using Lightning Components.
• Developed component using Lightning Aura Framework which also included client-side AngularJS
• Used Data Loader for insert, update and bulk import or export of data from Confidential, SObjectsused it to read, extract and load data from comma separated values (CSV) files.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Integrated using REST based Web service callouts to other external systems.
• Experienced in SSO and Integrations
• Developed code for generating the XML requests required for calling the web services.
• Involved in design and development of different views and page layouts for different profiles.
• Developed complex workflows and approval processes for automating business logic
• Created email templates and inbound emails using Visual force for the clients and customers.
• Developed Apex Test Classes with assurance of maximum code coverage.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Worked on Jenkins and change sets for continuous deployments to higher environments
• Used SVN for code repository and JBOSS eclipse editor to modify and commit the changes
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Formulae Fields, Approvals, Workflows, Reports, Dashboards, Tasks and Events
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups of sales cloud objects.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
• Involved in all the phases and pre-production/post-production support activities.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
• Executed various levels of Unit, Integration, Regression and User Acceptance (UAT) using test cases to prove that system conform to specifications of business and quality requirements.

Environment: Saleforce.com platform, Lightning, Sales cloud, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader,HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP, Agile.

Confidential, Chicago, Illinois

Salesforce Developer

Responsibilities:

• Created user Roles and Profiles, security controls and shared settings.
• Developed Custom Objects, Custom reports and configured Analytical Snapshots to dump the data into on a regular basis for sales performance and lead generation statics.
• Worked on various Salesforce standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Implemented field level security, profiles and system audit trail setup.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Experience in web technologies like HTML, CSS, JavaScript, WSDL, SOAP, REST and BULK API
• Designed and developed SFA based Application on Force.com Platform in Confidential environment with Apex programming language at backend and Visual-Force pages as user interface.
• Worked with SF Chatter which helps the users to communicate with the organization easily.
• Developed complex workflows and approval processes for automating business logic
• Worked with Integration and web services. Integrated Sales force with legacy systems using Apex Web services and outbound messaging.
• Worked on various Confidential standard objects like Accounts, Contacts, Reports, Case, Solutions and Opportunities.
• Proficient in writing SOQL and SOSL queries within custom Controllers and triggers.
• Integrated Application with Salesforce1 mobile app for easy access to the users.
• Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services
• Experienced in Enterprise Services like Oracle Service Bus and Sales Cloud
• Created email templates and inbound emails using Visual force for the clients and customers.
• Developed Apex Test Classes with assurance of maximum code coverage.
• Created custom components to be used in visual force pages and visual force email templates
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups of sales cloud objects.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).
• Used the sandbox for testing and migrated the code to the deployment instance after testing
• Provided ongoing Confidential maintenance and administration services including periodic data cleansing, custom objects, workflow.

Environment: Saleforce.com platform, Sales cloud, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader,HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential

Salesforce Administrator /Developer

Responsibilities:

• Analyzed the business requirements and mapped to Sales force.
• Involved in data migration from Excel to Sales force using Apex Data Loader.
• Created user Roles and Profiles, security controls and sharing settings.
• Worked on various SFDC standard objects like Accounts, Contacts, Leads, Reports and Dashboards.
• Created workflow & approval processes, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Experience in User acceptance testing
• Good Knowledge on GIT technology for data integrity and support the user application
• Developed Apex Classes, Visual force pages and Apex Triggers to develop the custom functionality as per the requirements.
• Used Data Loader for insert, update, and bulk import or export of data fromSalesforce.com subjects - comma separated values (CSV) files
• Implemented the requirements on Confidential platform and Force.com IDE Plug-in using Eclipse.
• Worked on various AppExchange products according to the needs of the organization.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into Confidential, checking for the correctness of the data.
• Worked on building strong communication with the customers using communities and site.com
• Integrated Sales force with Microsoft Outlook to synchronize contacts, events and tasks.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Implemented Error Processing for Informatica Mappings and Workflows
• Worked on Accounts. Campaigns, Leads and Opportunity Management in Service Cloud
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit page
• Interact with Business Analysts and Developers to design better test plan and strategies based on the requirements of the business
• Deployment of code from Sandbox to production using Force.com IDE tool.
• Created Visual force pages and Visual force components to achieve custom functionality.
• Wrote SOQL, SOSL considering the governor limits.
• Configured user Roles, Profiles, sharing settings, organization wide defaults based on updated
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.

Environment: Saleforce.com platform, Sales cloud, APEX Language, Visual Force - Pages, Component & Controllers, Confidential Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in

Confidential

Java Developer

Responsibilities:

• Involved in requirements gathering, analysis, design and testing of the complete system.
• Implemented the presentation layer using JSP, HTML and CSS.
• Configured Tomcat Apache for deployment.
• Responsible for understanding the requirements and existing functionality of the system by communicating with business analyst.
• Responsible for understanding the business process by communicating with business users.
• Involved in developing the functionality as per use case documents for various modules of the application
• Responsible for writing ANT Scripts for building the entire web application.
• Performed unit testing using JUnit.
• Experience in working with Qlikview and Data warehouse
• Developed EJB components encapsulating business logic.
• Involved in Configuring web.xml and struts-config.xml according to the struts framework
• Used SVN as source control.
• Developed and deployed applications using Web Logic 7.x with JBuilder as IDE tool.
• Used JDBC to connect and perform operations on database
• Responsible for fixing the production issues and supported the application after pushing to the production
• Designed and created various tables required for the project in MySQL database.
• Used Log4j to capture the log that includes runtime exceptions and debug information.
• Developed the application using Eclipse.

Environment: Java, J2EE, JSP, Servlets 3, HTML, JavaScript, Struts, springs, CSS, XML, Tomcat 6.