PROFESSIONAL SUMMARY:

• Certified Salesforce Developer with 6 years of experience in various capacities such as Salesforce developer, Salesforce Administrator, Force.com developer and involved in various phases of entire project from requirement gathering, architecture development, implementation, training the end users.
• Worked in all stages of Software Development Life Cycle (SDLC) i.e., Systems Analysis, Design, Development, Testing and Implementation
• Extensive experience in developing Apex Classes, Triggers, Controllers and Visual force pages.
• Experienced software developer with good Java, AJAX, CSS, CRM, APEX Web Services API development skills, JavaScript, Visual Force, MVS Framework, APEX Batch jobs and Scheduled jobs.
• Expertise in designing of Custom Objects, Custom Fields, Pick List, Role based page layouts, Workflow Alerts & Actions, Validation Rules, Approval Processes, Custom Tabs, Custom reports, Report folders, Report extractions to various formats, Design of Visual Force Pages, Record Types, Dashboards, and Email generation according to application requirements.
• Expertise in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Experience in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Experience in Einstein Wave Analytics.
• Experience in Eclipse IDE with Force.com Plug - in for writing business logic in Apex programming language.
• Extensive experience in wireframe, design and customizing the User Interface of Salesforce CRM using Apex Programming, Custom Controllers, Visual force, CSS and JavaScript.
• Expertise in using the sandbox for testing and migrated the code to the deployment instance after testing.
• Experience in App Exchange Applications for integrating with Third Party Applications
• Experience in customizing Data model of Salesforce.com CRM using Workflows, Triggers, Validation Rules, and Approval Processes.
• Experience in assessing the components and estimating the efforts to migrate to Lightning from Salesforce Classic.
• Expertise in various Standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various Roles, Profiles and configured the permissions based on the organizational hierarchy.
• Created Page layouts, Search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Provide guidance on platform architecture standards, functional and technical solution architecture.
• Working with different aspects of Web Services (XML, WSDL, SOAP, and REST).
• Extensive experience on customer portal and partner portals.
• Experience using App Exchange Applications like Dupe Eliminator, Marketo, Exact Target Marketing etc.
• Good Domain knowledge on ERP Applications: CRM, Retail and Health Care.
• Experienced in Business Analysis working closely with Business & Support Units and have experience in using Object Oriented software development (OOD) methodologies like XP-Agile, Rapid Application Development & Test Driven Development(TDD).
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical, presentation and inter-personal skills.

TECHNICAL SKILLS:

CRM Tools: Salesforce.com

Salesforce Technologies: Visualforce, Lightning Components, Lightning App Builder, Apex Controllers, Salesforce1, Triggers, Sales cloud, Service cloud, Data Loader, Translation workbench, Custom Labels, Custom Settings, Data Categories, Article Management, SOQL/SOSL, Salesforce Lightning Design System(SLDS), SF1 Mobile.

Methodologies: Agile/Scrum and Waterfall

Sales force Integration Tools: Data Loader, Command line Data loader.

Languages: Java, SQL, Apex, JavaScript, Jquery, Bootstrap, AngularJS.

Databases: MS Access, Oracle 9, SQL Server 2005/2008, MySQL

Web Technologies: CSS, Web Services, XML, HTML, Adobe Photoshop.

Operating Systems: Windows 2000/XP Pro/ Vista, Windows Server 2000/2003/2008 , Linux, Unix

Others: MS OFFICE SUITE, MS VISIO, MS PROJECT

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Developer

Responsibilities:

• Wrote User Stories based on the requirements gathered from all the stake holders.
• Delivered project needs on time with Agile Methodology.
• Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates.
• Operated in 3 week sprints with flexibility on length based on immediate functionality concerns.
• Developed Custom Objects, Custom Reports Tabs and Components and configured the Einstein wave Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Created complex workflow rules criteria’s for field updates and email alerts.
• Ensured application availability and data integrity through preventative maintenance and upgrades.
• Implemented platform security based on the Organization security, Session security and Network-based security (Using IP address) .
• Worked on Einstein Wave Analytics.
• Managed Data quality, reports and dashboards.
• Implemented and maintained Cases Management in Salesforce Service Cloud.
• During every new platform release from Salesforce.com, discussing the new release features with teammates and BA team to effectively improve the features on current environment.
• Good Experience on Lightning components and Sales force Lightning Design System.
• Experience in modifying Visualforce pages to be supported in Lightning experience and good understanding of lightning mode and its features.
• Created Lightning tabs, Controllers, Components.
• Created multiple Lightning components, implemented CSS and Design Parameters.
• Worked on Salesforce Lightning components for building customized components replacing the existing ones.
• Experience in assessing the components and estimating the efforts to migrate to Lightning from Salesforce Classic.
• Deploying applications from Sandbox to Production using Change Sets.
• Tracked the status of requirements throughout the project lifecycle, and redefining them as necessary.
• Used agile methodology of development for all the project requirements given by the BA Team. Also have regular scrum meeting between BA and Developer team to discuss issues and goals fulfilled.

Environment: Salesforce.com Platform, Apex Language, Data Loader, HTML, Java Script, SQL, Workflow& Approvals, Reports, Custom Objects, Custom Tabs, Custom Views, Sandbox data loading, Eclipse IDE Plug-in Web Services, WSDL, Einstein Wave Analytics, SOQL & SOSL, Eclipse IDE Plug-in.

Confidential

Salesforce Admin/Developer

Responsibilities:

• Gathering the detailed analysis of business and technical requirements and design the solution by Writing the functional specification document based on the business requirement and users.
• Involved inSalesforceapplication setup activities andWorked on variousSalesforceStandard objects such asAccounts,Contacts,Leads,Campaigns and Opportunities
• ImplementedCustom Objects, Page layouts,Custom tabs,validation rules, workflow rules andComponentsto suit the functional needs of the organization.
• OrganizedMarketing Campaigns, Campaign Hierarchies, Assignment rules, Web-to-Lead, and Auto-Response rules.
• Used Salesforce CPQ Software to speed proposals and quote generation.
• Responsible for creation of users, roles, profiles, field level securities, defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Performed the activities like insert, update and delete and export using apex data loader.
• Created Apex triggers, and Apex classes based on the complexity of the requirements.
• Developed custom user interface using Visualforce pages.
• For Data Manipulation needs of the application, used platform database tools like SOQL and SOSL.
• Created reports and dashboards for different objects based on the user requirements.

Environment: APEX, Force.com IDE, Visual Force Pages, Salesforce CPQ, Workflows and Approvals, Data Loader, Eclipse Force, JavaScript.

Confidential

Salesforce Admin/Developer

Responsibilities:

• Created several tables (Objects) and established relationship between them (Lookup and Master-Detail Relationships).
• Worked on Customer Portal and Salesforce Sites to develop a public facing portal to be used by several thousands of users.
• Configured customer portal to meet the business requirements
• SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Record Types, Reports, Analytic Snapshots, Dashboards, Tasks and Events
• Created Custom Profiles and Permission Sets to manage security and data access.
• Created several Validation rules and Workflow rules to meet the business requirements.
• Created several Visual force Pages to customize the portal. JavaScript and HTML was also used in building the visual force pages.
• Written Several Apex classes, triggers and batch classes to write the business logic.
• Scheduled Apex Jobs.
• Created the Custom fields for sales force CRM content management
• Created Custom Components which will be used in the visual force pages.
• Worked with several record types and page layouts.
• Used Workbench, Data loader and data import wizard to import the data.
• Used both eclipse and change sets to deploy the code to different sandboxes (QA, UAT etc.).
• Used SOQL to retrieve the appropriate data.
• Extensive work experience using Force.com Web services API for implementing web services in the application
• Encrypted sensitive data with Encryption Fields feature for access to data from different users.
• Written Code such that governor limits are not hit.
• Implementing CRM with other technologies stacks such as Java, Microsoft, Oracle or SAP
• Written test classes for code coverage.
• Worked on reports and dashboards
• Maintained coding standards and achieved positive results from the Force.com Security Scanner.

Environment: Saleforce.com CRM, Apex Classes, Visual Force Pages, Custom Objects, Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Sharing rules, Force.com IDE, Customer Portal, Force.Com Sites.