SUMMARY

• Having 7+ years of IT Professional Experience which includes over 5 years of experience in Salesforce.com CRM (Sales cloud, Service Cloud, Marketing Cloud) Administration, Configuration, Development and Support wif domain experience in Health Care, Retail, Telecom in Software Development and support of applications.
• Extensive experience in customization, configuration, integration, Eclipse IDE, Apex, Visual Force and integration tools like Apex Data Loader etc.
• Experience in creating Custom Objects, Custom Formula Fields, Field Dependencies, Relationships, Pick - lists, Custom Tabs, Validation Rules, Workflows, Approval Processes, Page Layouts, Search Layouts to meet teh client's requirement and functionality.
• Proficiency in SFDC Development in implementing Apex classes, Test classes, Triggers, Visual Force, Batch Apex, Scheduled Apex, Change Sets Deployment, Custom Settings, SOQL and SOSL.
• Good experience in working on Eclipse IDE wif Force.com Plug-in for writing business logics in Apex programming language.
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Validation Rules, Roles, Users, Page Layouts, Record Types, Custom objects (includes junction objects), master-detail and look up relationships, Approvals, Workflows, Cases, Custom Report Types, Reports, and Dashboards
• Experience in working wif Salesforce.com sandbox and production environments.
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader,Informatica Cloud DataLoader Utilities.
• Hands-on experience in various phases Software Development Life Cycle (SDLC). As a part of project assignments, I has been a part of Application Maintenance, Operations Support and Issue analysis, Bulk Data Migration, Installation and Implementation of New Customization.
• Hands on experience and functional knowledge on Salesforce Lightning wif Salesforce 1 Mobile app and Lightning App Builder.
• Worked in a fast-paced environment meeting teh requirements of business.
• Experience in using change sets and ANT migration tool for deployments.
• Developed BULK API calls, REST and SOAP web services to interact wif 3rd party tools.
• Experience in capturing, analyzing and documenting requirements for Salesforce.com implementations.
• Experience in web technologies like HTML, CSS, and JavaScript.
• Proficiency in Object Oriented Languages like Java.
• Experience in providing production support, analyzing teh cause and fixing it.
• Excellent analytical, de-bugging skills and documentation skills.

TECHNICAL SKILLS

Salesforce.com Administration: Users, Roles and Profiles, Standard Objects, Custom Objects, fields, Page Layouts, Records, Validation Rules, Workflow rules, Approval process, Field updates, Email Alerts, Reports, Dashboards, Data management by Apex Data Loader, Import Wizards, Packages, Custom Apps, Custom Labels, Sandbox Configuration and Management, Sandbox Refreshments, Deployments (Change sets), Sharing Settings.

Salesforce.com Development: Apex Language, Apex Classes/ Controllers, Apex Triggers, Apex Scheduler, Apex Web Services, SOQL, SOSL, Visual force Components and Controllers.

Lightning Experience: Lightning Reports and Dashboards, Lightning Process Builder, Lightning Component Framework, Lightning APP Builder,Salesforce1 Mobile App.

Languages: Java, XML, HTML, CSS, Java Script, JSON.

ETL Tools / Utilities: Apex Data Loader,DataLoader.io, Informatica Cloud DataLoader,Export Wizard, Import Wizard, Workbench, Force.com IDE, Force.com Eclipse Plug-in, Eclipse, MS Excel, MS Visio, ANT Migration Tool.

Database: MS SQL Server, MS Access, MySQL.

PROFESSIONAL EXPERIENCE

Sr. Salesforce Administrator/Developer

Confidential, DETROIT, MI

Responsibilities:

• Interacted wif various business team members (JAD Sessions) to gather teh requirements and documented teh requirements.
• Implemented Apex Triggers wif SOQL queries.
• Prepared teh Visual force pages wif teh needed UI designs.
• Performing teh UI related activities including Page layout configuration.
• Worked on teh Web Services for enabling teh data to be used outside teh domain.
• Made teh configurations in teh applications time to time as per teh requirement gathering.
• Worked on various custom objects and standard objects
• Extensive custom object coding.
• Worked under Agile SDLC using Scrum methodology.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions, Components, Batch Apex classes, Scheduled Apex classes, Test classes and Apex Triggers for various functional needs in teh application using teh Eclipse IDE.
• Developed Visual Force Pages and Visual Force Custom Controllers Proficiency in Anonymous Apex
• Developed SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Handled assigned Case Support Issues.
• Worked in developing various lightning components, Implemented Change Sets Deployment. Developed Test classes and increased teh code coverage.
• Created page layouts to organize fields, custom buttons, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Created Custom Objects and defined lookup and master-detail relationships on teh objects. Also created junction objects to establish connectivity among objects.

Environment: Force.com Platform,Salesforce.com CRM,Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, SCRUM, Data Loader, Workflow & Approvals, Salesforce.com sandbox, Reports, Dashboard, Eclipse IDE wif Force.om plugins, JavaScript, jQuery, CSS.

Sr. Salesforce Administrator/Developer

Confidential, GREENVILLE, SC

Responsibilities:

• Interacted wif various business user groups for gathering teh requirements for Salesforce implementation and documented teh Business and Software Requirements.
• Worked closely wif sales team and business analysts and performed detailed analysis of business and technical requirements and designed teh solution by customizing various standard objects ofSalesForce.com (SFDC).
• Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created Custom objects to build new application functionality in teh Salesforce.com.
• Worked on Visual flows & Process Builder.
• Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on teh type of customer enquiry.
• Created new user accounts and configure Salesforce.com to fit security needs at teh user and organization levels.
• Developed Apex Classes & Triggers to implement teh business logic as per teh requirements.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and dashboards.
• Designed, and deployed teh Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Page layouts, Components, Visual Force Pages to suit to teh needs of teh application.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
• Planned and performed analysis of e-support activities and/or functions and guides teh subsequent design and implementation or improvement of existing support applications
• Responsible for all teh activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for integrity of teh data.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Performed Unit, Integration and Regression Testing.

Environment: Saleforce.com platform, Sales Cloud, Marketing cloud, Apex Language, objects, formula fields, workflows, custom views, Visual Force (Pages, Component & Controllers), Data Loader, HTML, CSS.

Jr Salesforce Developer

Confidential, GRAND RAPIDS, MI

Responsibilities:

• Giving production support and at teh same time performing some security updates to Salesforce.
• Involved in various activities of teh project, like information gathering, analyzing teh information, documenting teh functional and non-functional requirements.
• Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed Apex Classes, Controller (standard extensions) Classes and Apex Triggers for various functional needs in teh application.
• Created email templates and inbound emails using Visual force for teh clients and customers.
• Migrated teh code from sandboxes like Prod Copy, Admin Dev to production environment using eclipse
• Developed various Custom Objects, Tabs, Components and Visual Force Pages, Extensions and controllers.
• Customized Salesforce.com fields, page layouts, record types, searching, list views, queues, reports, and dashboards
• Created buttons (URL, VFP and Link), custom objects, page layouts, validation rules and workflows where ever required.
• Developed Custom VF pages and Apex classes and has also written various visual force email templates and Implemented Bootstrap Frame work for Custom VF Pages for Optimization.
• Developed Visual Force pages, apex classes and Extensions and controllers.
• Over written some of teh standard buttons for specific requirements.
• Worked on Integrating 3rd party tools to communicate wif SFDC.

Environment: Saleforce.com platform, Sales cloud, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Bootstrap, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Jr Java Developer 

Confidential

Responsibilities:

• Worked wif Cascading Style Sheets (CSS).
• Worked on XML conversions and validations.
• Used CVS for Source Control and Version Management.
• Developed front-end using HTML and performed validations using Java Script.
• Developed Petition module, Certification module web tier by using Struts Framework, JSPs, Java Script, and HTML.
• Responsible for developing teh OS specific scripts (Shell Scripts) for automating teh closing doc Process.
• Used java Script front end Validations.
• Maintained teh source code versions in CVS repository.
• Implemented teh struts authentication and authorization for certification process.
• Used Apache web server for deployment.
• Used Ajax in one of teh modules to do asynchronous changes to teh pages.

Environment: Java 1.4 SDK, java Script, JSP 2.0, AJAX, XML, JSTL, JNDI, EJB 2.0, UML, Web sphere, Struts, CSS, Apache Ant 1.6.2, Eclipse, Log4J, hibernate.