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Salesforce Consultant/release Management Resume

Richardson, TX


  • Having 7+ years of IT experience with 5+ years of experience on Salesforce.com CRM Application Software Designing, Development, Testing and Implementation. This involved hands - on design and development using Force.com Platform.
  • Experience in Sales Cloud and Service Cloud usage, salesforce.com sandbox and generation situations.
  • Experience in SFDC improvement utilizing Apex classes and Triggers, Integration(SOAP and REST), Visualforce, Force.com API, Force.com Sites, SOQL, SOSL,Marketo and Single Sign-On (SSO).
  • Proficiency in SFDC Administrative undertakings like making Profiles, Roles, Users, Page Layouts, Record Types, Email Services, Approvals, Workflows, Reports, Dashboards.
  • Installed Sales Force AppExchange Apps, designed and kept up client security authorizations in consistence with authoritative requirements.
  • Experience in working inside senator limits when incorporating utilizing SOAP and REST API's.
  • Experience in organization, design, Implementation, and Support of Salesforce CRM, and Salesforce SFA applications in light of Apex Language and utilizing Force.com Platform.
  • Experience with information movement and updates through instrument App Exchange Data Loader in Salesforce.com.
  • Experience with Salesforce Lightning Components, Lightning interface and Lightning Pages.


  • Apex Classes, Apex Triggers, SOQL, SOSL, VisualForce (Pages, Components & Controllers), S-Controls, ApexWebServices
  • Apex Data loader, Force.com Apex Explorer, AJAX tool kit, JQuery,Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in
  • Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings
  • Cast Iron web sphere Integration, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading
  • Apex, C, C++, Java, Java Script, Python,VB Script, UML, HTML, XML, XHTML, DHTML, SQL environments.
  • Windows 98/2000/XP/2003/vista, UNIX


Confidential, Richardson, TX

Salesforce consultant/Release Management


  • Created systems to train and manage team members in achieving agency objectives.
  • Developed guidelines for personnel evaluations, staff advancement and recruitment procedures.
  • Maintained efficient team structures and evaluated performance based on analytics.
  • Formulated and managed a detailed business plan consisting of performance goals, sales results, retention and client and staff satisfaction.
  • Mentored staff in establishing individual expectations, fostering creativity and self-motivation by implementing result expectations.
  • Followed up on targets, holding members accountable for achieved results.
  • Established and sustained growing business results in a declining economy. in recognition for an overall mix of business and sale production.
  • Utilized strategic planning methodologies and goal setting to direct operations while increasing productivity and profitability.
  • Measured programs and processes for strengths and weaknesses and implemented changes as needed.
  • Formulated policies and strategic plans and implemented procedures and growth initiatives.
  • Participated in the hiring, training and assessment of office staff.
  • Spearheaded and implemented a successful sales and marketing plan to grow business by obtaining referrals from existing clients and fostering community and business to business (B2B) relationships.
  • Provided information to potential clients by setting up display tables throughout the community and marketed utilizing door-to-door campaigns.
  • Interacted with different business client gatherings to assemble necessities and archived prerequisites.
  • Deployed applications from sandbox to sandbox/generation utilizing insect relocation apparatus, Eclipse and Change Set
  • Performed the roles of Salesforce.com Senior Developer in the organization.
  • Interacted with various business user groups to gather the requirements and documented the requirements.
  • Worked with application groups on release management
  • Conducted weekly meetings to ensure process was being followed and enhanced
  • Conducted meeting for PTK and approvals
  • Used HPSM and SBM Teamtracck for change requests
  • Conducted meetings for IQ-OQ on releases
  • Formulated exit criteria and designed release playbooks
  • Created implementation bridges and managed release status communications.
  • Maintained development environments and developed IT release schedules.

Confidential, Bentonville, AR

Salesforce Administrator/Developer


  • Utilized SOAP/REST API for incorporating with JAVA applications both inbound and outbound.
  • Implemented Apex Classes and Triggers and connected to oversee work processes Implemented in framework.
  • Utilized different devices for information extraction and change, for example, information loader, jitterbit, Informatica on Demand.
  • Implemented different Custom Reports and conveyed them for various business client levels.
  • Designed and created work process rules, approval guidelines, and customizations inside Sales compel.
  • Closely worked with business clients while executing answers for necessities of association.

Environment: SalesForce.com CRM Application, HTML, JavaScript, JQuery, Visual Force, APEX, SOAP and REST integrations, Maven, Custom Objects, Tabs, Page Layouts, Dashboards, Reports, Eclipse, Sandbox, Production environment, data loader, jitterbit.


Salesforce Administrator/Developer


  • Developed different Custom Objects, Tabs, Entity-Relationship information display, approval standards, Components and Visual Force Pages.
  • Utilized Force.com IDE for making, changing, testing, and sending Force.com Application.
  • Worked with different salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
  • Created page formats, seek designs to arrange fields, custom connections, related records and different segments on record detail pages and alter pages.
  • Developed Apex Classes, Controller Classes and Apex Triggers for different utilitarian needs in application.
  • Managed Repositories utilizing Jenkins and GitHub.

Environment: Apex, Visualforce Pages, Components, Data Loader, InformaticaOndemand, HTML, Java Script, CSS, Workflow & Approvals, Reports,Cast Iron Integration, Jenkins, Custom Objects, Custom Tabs, Email Services, Eclipse with Force.com IDE Plug-in


Java Developer


  • Designed dynamic and multi-browser compatible pages using HTML, CSS, JQuery and JavaScript
  • Utilized AJAX and JSON to make asynchronous calls to project server to fetch data on fly
  • Developed User Interface using HTML 5, CSS, JavaScript, JQuery and AJAX
  • Designed and implemented multiple new features AJAX, JQuery, Angular JS, CSS3 and HTML5.
  • Setting up build environment by writing Ant build.xml, taking build, configuring and deploying of application in all servers
  • Developing XML classes for loading data from XML files deployed at server

Environment: HTML4/HTML5, CSS/CSS3, JavaScript, Jquery, ANT, Angular JS, AJAX, Bootstrap, SQL and Tomcat

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