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Salesforce Consultant/release Management Resume

Richardson, TX

SUMMARY

  • Having 7+ years of IT experience with 5+ years of experience on Salesforce.com CRM Application Software Designing, Development, Testing and Implementation. This involved hands - on design and development using Force.com Platform.
  • Experience in Sales Cloud and Service Cloud usage, salesforce.com sandbox and generation situations.
  • Experience in SFDC improvement utilizing Apex classes and Triggers, Integration(SOAP and REST), Visualforce, Force.com API, Force.com Sites, SOQL, SOSL,Marketo and Single Sign-On (SSO).
  • Proficiency in SFDC Administrative undertakings like making Profiles, Roles, Users, Page Layouts, Record Types, Email Services, Approvals, Workflows, Reports, Dashboards.
  • Installed Sales Force AppExchange Apps, designed and kept up client security authorizations in consistence with authoritative requirements.
  • Experience in working inside senator limits when incorporating utilizing SOAP and REST API's.
  • Experience in organization, design, Implementation, and Support of Salesforce CRM, and Salesforce SFA applications in light of Apex Language and utilizing Force.com Platform.
  • Experience with information movement and updates through instrument App Exchange Data Loader in Salesforce.com.
  • Experience with Salesforce Lightning Components, Lightning interface and Lightning Pages.

TECHNICAL SKILLS

  • Apex Classes, Apex Triggers, SOQL, SOSL, VisualForce (Pages, Components & Controllers), S-Controls, ApexWebServices
  • Apex Data loader, Force.com Apex Explorer, AJAX tool kit, JQuery,Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in
  • Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings
  • Cast Iron web sphere Integration, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading
  • Apex, C, C++, Java, Java Script, Python,VB Script, UML, HTML, XML, XHTML, DHTML, SQL environments.
  • Windows 98/2000/XP/2003/vista, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Richardson, TX

Salesforce consultant/Release Management

Responsibilities:

  • Created systems to train and manage team members in achieving agency objectives.
  • Developed guidelines for personnel evaluations, staff advancement and recruitment procedures.
  • Maintained efficient team structures and evaluated performance based on analytics.
  • Formulated and managed a detailed business plan consisting of performance goals, sales results, retention and client and staff satisfaction.
  • Mentored staff in establishing individual expectations, fostering creativity and self-motivation by implementing result expectations.
  • Followed up on targets, holding members accountable for achieved results.
  • Established and sustained growing business results in a declining economy. in recognition for an overall mix of business and sale production.
  • Utilized strategic planning methodologies and goal setting to direct operations while increasing productivity and profitability.
  • Measured programs and processes for strengths and weaknesses and implemented changes as needed.
  • Formulated policies and strategic plans and implemented procedures and growth initiatives.
  • Participated in the hiring, training and assessment of office staff.
  • Spearheaded and implemented a successful sales and marketing plan to grow business by obtaining referrals from existing clients and fostering community and business to business (B2B) relationships.
  • Provided information to potential clients by setting up display tables throughout the community and marketed utilizing door-to-door campaigns.
  • Interacted with different business client gatherings to assemble necessities and archived prerequisites.
  • Deployed applications from sandbox to sandbox/generation utilizing insect relocation apparatus, Eclipse and Change Set
  • Performed the roles of Salesforce.com Senior Developer in the organization.
  • Interacted with various business user groups to gather the requirements and documented the requirements.
  • Worked with application groups on release management
  • Conducted weekly meetings to ensure process was being followed and enhanced
  • Conducted meeting for PTK and approvals
  • Used HPSM and SBM Teamtracck for change requests
  • Conducted meetings for IQ-OQ on releases
  • Formulated exit criteria and designed release playbooks
  • Created implementation bridges and managed release status communications.
  • Maintained development environments and developed IT release schedules.

Confidential, Bentonville, AR

Salesforce Administrator/Developer

Responsibilities:

  • Utilized SOAP/REST API for incorporating with JAVA applications both inbound and outbound.
  • Implemented Apex Classes and Triggers and connected to oversee work processes Implemented in framework.
  • Utilized different devices for information extraction and change, for example, information loader, jitterbit, Informatica on Demand.
  • Implemented different Custom Reports and conveyed them for various business client levels.
  • Designed and created work process rules, approval guidelines, and customizations inside Sales compel.
  • Closely worked with business clients while executing answers for necessities of association.

Environment: SalesForce.com CRM Application, HTML, JavaScript, JQuery, Visual Force, APEX, SOAP and REST integrations, Maven, Custom Objects, Tabs, Page Layouts, Dashboards, Reports, Eclipse, Sandbox, Production environment, data loader, jitterbit.

Confidential

Salesforce Administrator/Developer

Responsibilities:

  • Developed different Custom Objects, Tabs, Entity-Relationship information display, approval standards, Components and Visual Force Pages.
  • Utilized Force.com IDE for making, changing, testing, and sending Force.com Application.
  • Worked with different salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
  • Created page formats, seek designs to arrange fields, custom connections, related records and different segments on record detail pages and alter pages.
  • Developed Apex Classes, Controller Classes and Apex Triggers for different utilitarian needs in application.
  • Managed Repositories utilizing Jenkins and GitHub.

Environment: Apex, Visualforce Pages, Components, Data Loader, InformaticaOndemand, HTML, Java Script, CSS, Workflow & Approvals, Reports,Cast Iron Integration, Jenkins, Custom Objects, Custom Tabs, Email Services, Eclipse with Force.com IDE Plug-in

Confidential

Java Developer

Responsibilities:

  • Designed dynamic and multi-browser compatible pages using HTML, CSS, JQuery and JavaScript
  • Utilized AJAX and JSON to make asynchronous calls to project server to fetch data on fly
  • Developed User Interface using HTML 5, CSS, JavaScript, JQuery and AJAX
  • Designed and implemented multiple new features AJAX, JQuery, Angular JS, CSS3 and HTML5.
  • Setting up build environment by writing Ant build.xml, taking build, configuring and deploying of application in all servers
  • Developing XML classes for loading data from XML files deployed at server

Environment: HTML4/HTML5, CSS/CSS3, JavaScript, Jquery, ANT, Angular JS, AJAX, Bootstrap, SQL and Tomcat

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