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Transformation Lead Resume

PROFESSIONAL EXPERIENCE:

Transformation Lead

Confidential

Responsibilities:

  • Lead Strategist
  • Lead Strategic transformation approach
  • Worked at the strategic level with clients to develop agile transformation roadmap
  • Developed and implemented weekly metrics to measure progress
  • Transformation Lead
  • Led teams in transformation using GEM Fluency Framework
  • Worked with Agile Practice and PMO to ensure consistency in the approaches of all work streams across the program.

Account Manager/Lead Strategist

Confidential

Responsibilities:

  • Pre - sales and Account Management
  • Lead proposal preparation, bid management and collateral preparation
  • Proposal preparation, engagement management, resource estimates and recommended the best product solutions
  • Managed complex tasks and exceeded client expectations
  • Managed client expectations and marketed approach across domains
  • Adoption resulted in two contracts:
  • 5M over two years for Workforce Management Strategy
  • Included all roles from Sr Director to Team (Lean, Agile, DevOps)
  • 15M pipeline development
  • Understood and captured technical as well as business requirements
  • Collected and presented data for competitor analysis
  • Lead Strategist
  • Workforce Management Strategic roadmap for Portfolio Management Office (PMO) transformation
  • Developed framework to support Workforce Management Strategy that includes maturity measures and metrics.
  • Framework provides weekly metrics against People, Product and Process metrics based on maturity level.
  • Developed and implemented training program to create an affordable, well qualified talent pipeline for key agile team roles
  • Developed and implemented internal upskilling program for verticals in key domains
  • Developed and implemented onboarding for new agile associates
  • Created T-Shaped skills based competency model
  • Worked at the strategic level with clients to develop agile transformation roadmap
  • Transformation Lead
  • Led team in the implementation of coaching program (20 coaches)
  • Worked with PMO in restructure and strategic transformation roadmap
  • Worked with account team and PMO to ensure consistency in the approaches of all work streams across the program.
  • Product Manager
  • Developed Product Vision and Roadmap for Automated Agile Metric App
  • Led workshops with Creative, Development, Product and BA teams to develop prototype, Release Roadmap, Prioritized Product Backlog including Features, Feature Sets and User Stories.
  • Coached Product Team and Scrum Master Interns in role and responsibilities

Framework Inventor

Confidential

Responsibilities:

  • Lean/Agile/DevOps Enterprise approach to delivering products and measuring success
  • Supports organizations in moving from traditional frameworks/mindsets to Lean Agile frameworks/mindsets
  • Four successful beta tests
  • Three Cohesive Work Streams
  • Enterprise Transformation Approach
  • Enterprise Learning
  • Enterprise Metrics
  • Gamification increases and accelerates traction
  • Roadmap to develop maturity in an iterative and incremental approach
  • Supports attracting and retaining the right people
  • Training in Place with continuous measurement to understand organizational fitness and product flow

Confidential

Senior Transformation Lead

Responsibilities:

  • Pre-sales and Account Management
  • Lead proposal preparation, bid management and collateral preparation
  • Proposal preparation, engagement management, resource estimates and solutions
  • Managed complex tasks and exceeded client expectations
  • Managed client expectations with adoption from Strategy to Execution
  • Contract extended twice as additional services were presented
  • Understood and captured technical as well as business requirements
  • Excelled in planning and handling customers
  • Collected and presented data for competitor analysis
  • Lean Agile Transformation Lead
  • Working with executive level teams to transform organizations to Lean Management System and implementing Scaled Agile frameworks.
  • Thought leader leading the development of Agile Portfolio Management Training materials
  • Coach Portfolio/Executive Leaders in Lean Management practices and tools
  • Respect for people/servant leadership Continuous Improvement Development Flow Lean Principles - empowerment Value Stream mapping as is/to be (Lean)

Lean Agile Coach/Team Lead

Confidential, Seattle, WA

Responsibilities:

  • Agile coach working closely with two DevOps teams, offshore and onshore with over 20 team members
  • Moving team from Scrum to Continuous Flow model/DevOps using the Agile Engineering Fluency framework
  • Facilitate meetings across the organization to leverage the following initiatives:
  • Service Virtualization
  • Service Oriented Architecture (SOA)
  • Acceptance Test Driven Development
  • Continuous Integration/Continuous Delivery
  • Lean Management System/Continuous improvement - Value Stream Mapping/Kaizen
  • Work with teams across the Supply Chain and Fulfillment organization (over 200 people) to:
  • Coach and help teams to adopt Agile principles
  • Help teams to understand Scrum, Kanban and Waterfall approaches and select tools that are effective for their team.
  • Working with teams and JIRA support team in adopting JIRA which includes process modeling, workflow state identification, bi-weekly hands-on workshops and cohesive adoption.
  • Work with organizations across technology (over 2500 people) to:
  • Create and drive the Community of Agile Excellence
  • Create and drive JIRA adoption roadmap, producing comprehensive management reporting
  • Develop and deliver relative training for both technical and business partners
  • Launch the SOA initiative enterprise wide
  • Introduce teams to Code Quality initiatives in alignment with our Reliability roadmap
  • Work with teams to mature the Product Management/Ownership roadmap
  • Coach teams in the adoption of the Scaled Agile Framework across technology from Portfolio - Team level.

Scrum Trainer/Lean Agile Coach

Confidential, Seattle, WA

Responsibilities:

  • Developed and led team in the deployment of PMO Transformation
  • Governance to PMO Concierge approach
  • Role rationalization, banding and career pathing
  • Managed team in enterprise roll out of Planview software
  • Training and coaching teams across the organization with the goal of using the Scaled Agile Framework (SAFe), Scrum, Kanban, Task tracking and variations.
  • Selling - eCommerce/ Store Systems/RPOS, MPOS
  • Retail Services Platform (SOA initiative)
  • Enterprise Reporting
  • Value stream mapping, root cause analysis and establishment of Lean framework across the organization at the Portfolio and Program levels
  • Process improvement at the Portfolio, Program and team levels, including value stream identification and ART launches
  • Roadmap development and deployment of the enterprise Kaizen program
  • As a certified SAFe Program Consultant (SPC), provided SAFe Practitioner (SP) training across the organization
  • Meeting facilitation with cross-functional team members
  • Development of training materials and utilizing existing materials in class facilitation
  • Coach Scrum Masters and Agile teams to improve Agile transformation process

Scrum Master/Lean Coach

Confidential, Kent, WA

Responsibilities:

  • Lean Management System Overview training and implementation at the Portfolio level
  • Lean Audit and team corrective action planning facilitation (Kaizen event)
  • Agile training and coaching with offshore and onsite teams
  • Develop team requirements and artifacts templates
  • Facilitate team Agile approach with both onshore and offshore teams
  • Team building and facilitated conflict resolution sessions

Trainer/Scrum Master/Lean Coach

Confidential - Olympia, WA

Responsibilities:

  • Conducted Agile training course for distributed team
  • Worked with team to develop project approach that would facilitate XP within a waterfall PMO
  • Provided Agile coaching and training across multi-functional teams
  • Assisted team to establish tools to support approach
  • Developed and implemented organizational change strategy
  • Conducted Kaizen event and introduced continuous improvement program
  • Facilitated all Scrum ceremonies
  • Worked with Project Manager using Scrum tools to meet project needs within a waterfall framework
  • Developed management reporting template, distributed across teams
  • Introduced innovations that were adopted by the agency
  • Developed process improvement implementation strategy across agency departments
  • Managed project risks and actions
  • Managed QA testing and worked with development team to correct identified errors
  • Delivery manager - responsible for working across teams to coordinate the delivery effort
  • Security, Privacy, Performance, Development, Business

Project Manager/Product Owner

Confidential, Seattle, WA

Responsibilities:

  • Managed the development of System Requirements in an Agile project environment with time sensitive deadlines
  • Managed the development of Business Requirements document, approved by the client and used for UX development and design
  • Created and confirmed stories and acceptance criteria with business team
  • Provided leadership and direction to the Creative team in the development of UI Comps
  • Used Azure to create wireframes and annotations for the development team
  • Project initiation, scoping and monitoring
  • Business liaison/Product Owner

Product Owner

Confidential - Seattle, WA

Responsibilities:

  • Worked with business partners in backlog grooming, epics and release planning in XP environment
  • Worked with development resource in the analysis and documentation of a mission critical legacy R:Base system.
  • Documented all system functions and interfacing manual business processes with Use Case models
  • Created User Stories and acceptance criteria for system changes
  • Worked with business owners, using Lean principles, to identify value activities and reduce wastes
  • System and business process improvements proposed and implemented

Executive Director

Confidential

Responsibilities:

  • Increased Cash on Hand by over 700% in two years
  • Increased membership by over 200% in two years
  • Responsible to lead all staff in the development and implementation of all policies, goals and other activities required by the Board of Directors.
  • Responsible for financial management including the creation and implementation of the annual budget.
  • Involved in all organization goal setting and managing organizational change
  • Acted as spokesperson and liaison for the Chamber of Commerce in all interaction with other groups or organizations and individuals.
  • Submitted monthly reports to the Board of Directors about the development, implementation and accomplishments of all activity conducted by the Chamber of Commerce.
  • Led the execution of all activities associated with the Chamber of Commerce including staffing needs for all meetings, scheduling of meetings, designating of locations, development of agenda and creation and delivery of any meeting materials that are necessary.
  • Developed and delivered custom training programs
  • Led technology company consortium to provide large scale services to clients

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