SUMMARY:

• Exceptional communicator and team lead/sr. business analyst, adept in liaising across diverse backgrounds, contributing creatively to a program’s long - range vision, and advancing day-to-day technical operations.
• Quickly understands complex problems. Methodical, solution-focused, well-researched and imaginative. Self-mobilizing, proactive approach TEMPhas always been exemplified in results dat exceed expectations.

CORE COMPETENCIES:

• 11+ years business analysis experience (Technical, Clinical, R&D)
• Strong written and verbal communication skills
• Advanced project planning
• User-friendly test cases/digestible system requirements
• Agile & waterfall methodologies
• Custom portal/intranet systems & desktop/web-based software
• Requirements elicitation
• IAM (Identity & Access Management) systems
• Intellectual property frameworks
• User experience (UX)
• Slide decks, diagrams, and business process flows
• SOPs & Knowledge Based Articles
• User acceptance testing
• Charter scoping
• SDLC, HAR, ICH, CBER, CDER, PCI, SIGIS, SaaS
• Process/efficiency improvement
• 7 self-published fiction-novels

SOFTWARE SKILLS:

Requirements/UAT/Change Management: Blueprint, HP Quality Center/ALM, Remedy

Design: InDesign, Photoshop, Illustrator, Quark, iRise, Axure, RoboHelp

Microsoft: Word, Excel, PowerPoint, Publisher, Visio

Audio/Video Editing: Pro Tools, Adobe Audition, Corel Video Studio Pro

DMS/CTMS: Documentum, LiveLink, MIDAS, IMPACT, Microsoft SharePoint

CRM/Tracking: Epicor CRM, QuickBase, OnTime

Pharmaceutical: Novartis Origin, Novartis Connect/iPortal, engagezone.merck.com, eCTDXPress, ISIPublisher, ISIToolBox, VLM, ISIWriter, ISIRegTracker

Pharmacy: InteRx, OpusRx, OpusTouch POS, OpusTouch Rx, RxVue, WebRefills

PROFESSIONAL EXPERIENCE:

Confidential East Hanover, NJ

Sr. Business Analyst

Responsibilities:

• Led BA effort to elicit and implement all major functionality across teh Origin Portal 1.0 Release (Reporting, Alerts, Widgets, Systems Directory)
• Worked closely with offshore development team in Hyderabad on a daily basis, as well as UX team in Prague, and business team in UK/Basel/Argentina/US.
• Authored entirety of test scripts across teh portal and participated in OQ/PQ execution
• Led effort to conceive and workshop future-facing functionality including Role Based Autantication, integration with other systems, improvement of teh governing Canonical Model, etc.
• Contributed document library and CTMS integration functionality to a new investigator portal
• Led a pilot-workstream for site startup functionality, liaising with business leads across teh US, Argentina, and teh UK
• Worked closely with Process Architecture group to map out both “as is” and “future state” business processes in order to aid Change Management
• Member of teh vendor assessment team, gathering, organizing, and presenting relevant data
• Authored agile requirements (weekly software releases) to improve Sprint’s Lifeline eligibility business
• Member of process modeling team for new BPM migration initiative of internal/external systems
• Led teh Nevada Lifeline Administrator effort, both as a BA & PM, to define recertification across carriers
• Re-shaped internal PMO by defining new process logic and tracking metrics

Confidential, NJ

Sr. Business Analyst / UAT Lead / Project Team Lead

Responsibilities:

• Served as teh lead/vision on an ongoing Application Access Externalization initiative
• Guided team composed of BAs, PMs, Stakeholders, Federation, Citrix, InfoSec, and Technical personnel
• Authored project plans and tracked project artifacts across stakeholders
• Tracked portal analytics and managed system reporting
• Managed concurrent quarterly release test cycles; oversaw testers; tracked milestones, etc.
• Wrote/vetted test scripts against environments to ensure data provenance
• Managed approvals and coordinated release dates with vendors
• Managed tester access, credentials, training, release defects, and Go Lives
• Authored teh first EPP Search, allowing cross-content, cross-site crawls of scientific content
• Drove an Off-Network security project and an Intellectual Property Framework for sensitive content
• Delivered approved business strategies for Device Mobility and Multi-Language Translations
• Organized Sitecore experiment around automated Content Mgmt., Analytics and Personalization