Sr. Business Analyst Resume
East Hanover, NJ
SUMMARY:
- Exceptional communicator and team lead/sr. business analyst, adept in liaising across diverse backgrounds, contributing creatively to a program’s long - range vision, and advancing day-to-day technical operations.
- Quickly understands complex problems. Methodical, solution-focused, well-researched and imaginative. Self-mobilizing, proactive approach TEMPhas always been exemplified in results dat exceed expectations.
CORE COMPETENCIES:
- 11+ years business analysis experience (Technical, Clinical, R&D)
- Strong written and verbal communication skills
- Advanced project planning
- User-friendly test cases/digestible system requirements
- Agile & waterfall methodologies
- Custom portal/intranet systems & desktop/web-based software
- Requirements elicitation
- IAM (Identity & Access Management) systems
- Intellectual property frameworks
- User experience (UX)
- Slide decks, diagrams, and business process flows
- SOPs & Knowledge Based Articles
- User acceptance testing
- Charter scoping
- SDLC, HAR, ICH, CBER, CDER, PCI, SIGIS, SaaS
- Process/efficiency improvement
- 7 self-published fiction-novels
SOFTWARE SKILLS:
Requirements/UAT/Change Management: Blueprint, HP Quality Center/ALM, Remedy
Design: InDesign, Photoshop, Illustrator, Quark, iRise, Axure, RoboHelp
Microsoft: Word, Excel, PowerPoint, Publisher, Visio
Audio/Video Editing: Pro Tools, Adobe Audition, Corel Video Studio Pro
DMS/CTMS: Documentum, LiveLink, MIDAS, IMPACT, Microsoft SharePoint
CRM/Tracking: Epicor CRM, QuickBase, OnTime
Pharmaceutical: Novartis Origin, Novartis Connect/iPortal, engagezone.merck.com, eCTDXPress, ISIPublisher, ISIToolBox, VLM, ISIWriter, ISIRegTracker
Pharmacy: InteRx, OpusRx, OpusTouch POS, OpusTouch Rx, RxVue, WebRefills
PROFESSIONAL EXPERIENCE:
Confidential East Hanover, NJ
Sr. Business Analyst
Responsibilities:
- Led BA effort to elicit and implement all major functionality across teh Origin Portal 1.0 Release (Reporting, Alerts, Widgets, Systems Directory)
- Worked closely with offshore development team in Hyderabad on a daily basis, as well as UX team in Prague, and business team in UK/Basel/Argentina/US.
- Authored entirety of test scripts across teh portal and participated in OQ/PQ execution
- Led effort to conceive and workshop future-facing functionality including Role Based Autantication, integration with other systems, improvement of teh governing Canonical Model, etc.
- Contributed document library and CTMS integration functionality to a new investigator portal
- Led a pilot-workstream for site startup functionality, liaising with business leads across teh US, Argentina, and teh UK
- Worked closely with Process Architecture group to map out both “as is” and “future state” business processes in order to aid Change Management
- Member of teh vendor assessment team, gathering, organizing, and presenting relevant data
- Authored agile requirements (weekly software releases) to improve Sprint’s Lifeline eligibility business
- Member of process modeling team for new BPM migration initiative of internal/external systems
- Led teh Nevada Lifeline Administrator effort, both as a BA & PM, to define recertification across carriers
- Re-shaped internal PMO by defining new process logic and tracking metrics
Confidential, NJ
Sr. Business Analyst / UAT Lead / Project Team Lead
Responsibilities:
- Served as teh lead/vision on an ongoing Application Access Externalization initiative
- Guided team composed of BAs, PMs, Stakeholders, Federation, Citrix, InfoSec, and Technical personnel
- Authored project plans and tracked project artifacts across stakeholders
- Tracked portal analytics and managed system reporting
- Managed concurrent quarterly release test cycles; oversaw testers; tracked milestones, etc.
- Wrote/vetted test scripts against environments to ensure data provenance
- Managed approvals and coordinated release dates with vendors
- Managed tester access, credentials, training, release defects, and Go Lives
- Authored teh first EPP Search, allowing cross-content, cross-site crawls of scientific content
- Drove an Off-Network security project and an Intellectual Property Framework for sensitive content
- Delivered approved business strategies for Device Mobility and Multi-Language Translations
- Organized Sitecore experiment around automated Content Mgmt., Analytics and Personalization