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Sr. Business Analyst Resume

East Hanover, NJ


  • Exceptional communicator and team lead/sr. business analyst, adept in liaising across diverse backgrounds, contributing creatively to a program’s long - range vision, and advancing day-to-day technical operations.
  • Quickly understands complex problems. Methodical, solution-focused, well-researched and imaginative. Self-mobilizing, proactive approach TEMPhas always been exemplified in results dat exceed expectations.


  • 11+ years business analysis experience (Technical, Clinical, R&D)
  • Strong written and verbal communication skills
  • Advanced project planning
  • User-friendly test cases/digestible system requirements
  • Agile & waterfall methodologies
  • Custom portal/intranet systems & desktop/web-based software
  • Requirements elicitation
  • IAM (Identity & Access Management) systems
  • Intellectual property frameworks
  • User experience (UX)
  • Slide decks, diagrams, and business process flows
  • SOPs & Knowledge Based Articles
  • User acceptance testing
  • Charter scoping
  • Process/efficiency improvement
  • 7 self-published fiction-novels


Requirements/UAT/Change Management: Blueprint, HP Quality Center/ALM, Remedy

Design: InDesign, Photoshop, Illustrator, Quark, iRise, Axure, RoboHelp

Microsoft: Word, Excel, PowerPoint, Publisher, Visio

Audio/Video Editing: Pro Tools, Adobe Audition, Corel Video Studio Pro

DMS/CTMS: Documentum, LiveLink, MIDAS, IMPACT, Microsoft SharePoint

CRM/Tracking: Epicor CRM, QuickBase, OnTime

Pharmaceutical: Novartis Origin, Novartis Connect/iPortal, engagezone.merck.com, eCTDXPress, ISIPublisher, ISIToolBox, VLM, ISIWriter, ISIRegTracker

Pharmacy: InteRx, OpusRx, OpusTouch POS, OpusTouch Rx, RxVue, WebRefills


Confidential East Hanover, NJ

Sr. Business Analyst


  • Led BA effort to elicit and implement all major functionality across teh Origin Portal 1.0 Release (Reporting, Alerts, Widgets, Systems Directory)
  • Worked closely with offshore development team in Hyderabad on a daily basis, as well as UX team in Prague, and business team in UK/Basel/Argentina/US.
  • Authored entirety of test scripts across teh portal and participated in OQ/PQ execution
  • Led effort to conceive and workshop future-facing functionality including Role Based Autantication, integration with other systems, improvement of teh governing Canonical Model, etc.
  • Contributed document library and CTMS integration functionality to a new investigator portal
  • Led a pilot-workstream for site startup functionality, liaising with business leads across teh US, Argentina, and teh UK
  • Worked closely with Process Architecture group to map out both “as is” and “future state” business processes in order to aid Change Management
  • Member of teh vendor assessment team, gathering, organizing, and presenting relevant data
  • Authored agile requirements (weekly software releases) to improve Sprint’s Lifeline eligibility business
  • Member of process modeling team for new BPM migration initiative of internal/external systems
  • Led teh Nevada Lifeline Administrator effort, both as a BA & PM, to define recertification across carriers
  • Re-shaped internal PMO by defining new process logic and tracking metrics

Confidential, NJ

Sr. Business Analyst / UAT Lead / Project Team Lead


  • Served as teh lead/vision on an ongoing Application Access Externalization initiative
  • Guided team composed of BAs, PMs, Stakeholders, Federation, Citrix, InfoSec, and Technical personnel
  • Authored project plans and tracked project artifacts across stakeholders
  • Tracked portal analytics and managed system reporting
  • Managed concurrent quarterly release test cycles; oversaw testers; tracked milestones, etc.
  • Wrote/vetted test scripts against environments to ensure data provenance
  • Managed approvals and coordinated release dates with vendors
  • Managed tester access, credentials, training, release defects, and Go Lives
  • Authored teh first EPP Search, allowing cross-content, cross-site crawls of scientific content
  • Drove an Off-Network security project and an Intellectual Property Framework for sensitive content
  • Delivered approved business strategies for Device Mobility and Multi-Language Translations
  • Organized Sitecore experiment around automated Content Mgmt., Analytics and Personalization

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