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Technical & Business Solutions Architect And Scrum Master Resume



  • I.T professional with 13+ years of hands - on experience in Software Solutions Engineering (Functional & Technical), Application Development, Business Systems Analysis, and as a Scrum Master.
  • I aspire to continue my career that will utilize my Technical, Functional, and Managerial skills to benefit mutual growth and success as well as provide continuous learning opportunities.
  • Identify and optimally define solution - Internal and Cross Interface design
  • Collaborate with Project Sponsors and Product Owners to prepare Project Charter, Product Backlog, Project Schedule, Release & Sprint Backlog
  • Liaison with Readiness, PO, and LSA teams to formulate efficient functional solutions
  • Work with Business owners to transform business requirements into Epics and decompose further to features and stories (with due diligence on Impact analysis, Feasibility analysis)
  • Draft user stories with detailed acceptance criteria (Gherkin format as needed) covering both functional and technical needs.
  • Conduct story grooming and pointing sessions (relative estimation using Fibonacci series) with PO and Scrum team
  • Direct Capture of Objectives (DCO) sessions, Functional and Design Specs
  • Provide technical leadership for BPM solutions using PRPC
  • Perform Tech Design, Development, Testing and QA/UAT Support
  • Pilot/Production/Post Production support (Monitoring and Production Issue Triage)
  • Onsite vs. Offshore Team management to solve problems / impediments, and mentored team on systemic agility related to Scrum process
  • Contribute critically in transitioning from waterfall to Agile (Scrum) methodology through incremental levels of Agile Maturity
  • Recommend governance model on best practices during all Sprint Reviews and Retrospectives, and tracked actions via continuous improvements
  • Present KPIs, operational metrics via custom dashboards, Burn-down reports / Scrum board reports for Management Reviews


Languages: C,C++,VC++, C#, JAVA,VB Pega 7.2 - Smart disputes Selenium

Web Technologies: HTML, ASP.Net

System Software: Windows, Unix

Database: SQL Server, Oracle

Web Server: IIS,J2EE


Confidential, Delaware

Technical & Business Solutions Architect and Scrum Master

Solution Environment: Pega, Java and Oracle


  • Create a work case capturing details required for efficient assignment and working to serve customer.
  • Assign cases based on priority, entitlements, SLAs and escalate as required.
  • Provide workflows for fraud claim or dispute, all through the life cycle
  • Integrate systems for business from tracking till resolution of cases.

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