SUMMARY

• 12+ years of total experience consisting of architecture, design, development and delivery of enterprise and tier 1 applications using BPM and J2E technologies
• 8+ years of END - TO-END BPM project execution experience using Pega PRPC tool
• Certified Lead System Architect (CLSA)
• Has expertise in building framework layer, application layer & reusable components, reporting features, performance tunings etc.
• Liaison with other development teams and QA teams in planning and delivering quality product in time
• Possess excellent skills for team building, team leading and mentoring and excellent exposure of onsite-offshore project execution models and building COE team
• Proficient in Pega Implementation life cycle like modeling of business process, PRPC tool installation, build and deployment, development, testing,
• Sound skills on PRPC tools such as Tracer, Clipboard and System Management Application (SMA).
• Developed Activities, Properties, Decision Rules, Declarative Rules, Process Flows and User Interfaces like Harness & Sections.
• Experienced Developer for defining class structure and hierarchy based on Pega best practices and guardrails, security based on role and privileges, configuring agents, connectors, data model, process flows, business logic definition and user interface Design.
• Worked on Management Dash Board Reports using Report Definition, List View and Summary View.
• Expert level experience in software development life cycle (SDLC) best practices and Written documentation
• Experience in phases of Smart Build BPM life cycle like model, build, execute and monitor using PRPC.
• Good Experience on Customer Service and Healthcare Frameworks
• 24x7 production (on-call) support on a weekly rotational basis
• Experience with LEAN Agile Methodology and Waterfall
• Extensively used Connectors and SOAP Services in Pega PRPC to integrate with external systems.
• Good experience in Java Messaging Service (JMS), IBM MQSeries for Message-Oriented Middleware.
• Solid Experience in Oracle 10g / 9i /8i and MS-SQL Server 00/05, stored procedures and triggers.
• Strong working experience in leading J2EE framework like spring, Hibernate, Struts.
• Having knowledge on Pega Decisioning, NBAM, Decision Strategies.
• Proven success in interacting with customers, business members worldwide and providing project status reports to the stakeholders

TECHNICAL SKILLS

BPM Tools: PRPC 5.5, 6.1, 6.2, 7.1, 7.2

Frame Works: Pega, CPM HC Frame work, PCS Framework, Care Management Framework

Operating systems: Win-2000/NT/XP, MS-DOS, LINUX

Programing Languages: PL/SQL, Core Java, UNIX

Databases: MS-SQL Server, MS-Access, Oracle 10g, BIX

Application Server: Tomcat, WebSphere

Markup & Scripting: HTML, XML, Java Script

Debugging Tools: PAL, Fiddler, DB Tracer, Log Analyzer

Bug Tracking Tools: Pega Rule Pro, PSC

Modeling Tools: Rational Rose, TOAD, MS-Visio

PROFESSIONAL EXPERIENCE

Confidential

Module Lead

Responsibilities:

• Hands on LSA - Development of business-critical functionalities and interfaces
• Provide technical leadership to the team
• Conduct periodic design reviews and code reviews
• Client Interfacing - Gathering business requirements from the client as well as from the business users
• Imparting domain and technical knowledge to the new entrants and fellow team members.
• Have developed a level of competency, which helps to anticipate issues and solve them in advance.
• Built business configurable components enabling & empowering Business and reducing IT intervention
• Involved in preparing Functional and technical documents which will be helpful for the new team members
• Able to leverage OOTB Pega functionalities, features and Data Model to maximize product reuse and only customized wherever it is needed

Confidential, Virginia Beach

Sr. Pega Developer

Responsibilities:

• Upgraded the code from PRPC 6.1.2 to 7.1.8
• Fixing the change logs and new enhancements given by business
• Analyzing the Requirements given by Business and proposing the user-friendly fixes
• Implemented integration with Web services to fetch Provider information through Connect-REST and Connect-SOAP with Security Profiles
• Worked on analysis of the prod Pega logs and alert logs, fixed the exceptions
• Enhanced the Enterprise Class Structure for high reusability, scalable and extensible
• Correcting the existing rules i.e. Data Model, Data Transforms, Data Pages, Activities, Sections, Harness, Flow actions, Flows, When, Declarative trigger, Declare on change, Decision Table and Decision Tree etc.,
• Creation of Stages and steps for business logic implementation
• Developing PRPC Security Model, integrating PRPC with external managed security like LDAP
• Creation of the Agents to monitor the background rules which are already built in application
• Conduct periodic Design and Code reviews
• Requirement gathering & Analysis and estimating the hours for the defects/Enhancements
• Achieved very good Guardrail Compliance score
• Followed Agile - Scrum implementation
• Performance Testing Using PRPC-PAL Tool, DB Tracer, Pega AES
• PreparedRole Based Access group and Control documentfor the Pega Workflow team.
• Rules for validation and Integration pertained to Rule-Connect and Rule-Service.

Environment: Pega PRPC 7.1, Pega HC 7.22, Oracle, JBoss

Confidential, Cordova CA

Senior Pega Developer

Responsibilities:

• Requirement Analysis & Design
• Upgraded code from PRPC 6.1 to 7.1.7
• Coding (involves Creation of rules, design flows & developing code)
• Unit Testing
• Enhancements & Fixing defects
• Customer interfacing
• Involved in Production Deployment and Post Production support
• Involved in Designing High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Created the Business Process Flows and flow actions in Pega PRPC.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for BPM specific workflows

Environment: Pega PRPC 7.1, HTML, XML, SOAP, JavaScript, SQL Application Server, Java, CSS, Java Script and HTML.

Confidential, Cordova, CA

Pega Senior Developer and Onsite Production support

Responsibilities:

• Involved in Use Case conception,Design and requirement analysis.
• Configured end-to-end solution for automated account opening process i.e, processing xml file and creating Account opening cases and routing it to suitable work basket.
• Identifying Properties and Activities, designing the Sections and Harness.
• Implementation of PRPC components like Decision tables, Decision Maps, Declarative Expressions, Constraints and Indexes etc.
• Worked on Activities and Flows to meet the requirements.
• Used RDB Method to created Database Connection and Created Web services using Connect-SOAP.
• Created Data-Admin-Product to migrate rules across various environments.
• Managed accessibility to users by creating Portals, Access Roles and Access Groups for Analysts, Data Managers and Chair departments.
• Identified and documented test conditions/scenarios from the business requirements and functional design for Rating Management.

Environment: Pega PRPC 7.1, HTML, XML, SOAP, JavaScript, SQL Application Server, Java, CSSClient: Confidential Irvine, California Aug 2012 to June 2014

Confidential

Sr. Pega Developer

Responsibilities:

• Requirement Analysis & Design
• Coding (involves Creation of rules, design flows & developing code)
• Unit Testing
• Enhancements & Fixing defects
• Stake holder management, Interacting with the customer
• Involved in Production Deployment and Post Production support
• Involved in Designing High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SOAP.
• Created the Business Process Flows and flow actions in Pega PRPC.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for BPM specific workflows.
• Created Activities for implementing core Business logic.

Environment: Pega CPM 7.2 SP2, Pega HC, Pega PRPC 6.2 SP2

Confidential, Irvine, CA

Pega Senior Developer

Responsibilities:

• Provide an Implementation UI to capture changes made to Client Implementation.
• Provide maintenance UI to process changes. Provide ability to route information between the two accountability & liability between the parties.
• Requirement Analysis and Design
• Used Decision rules like the Decision tables and Map Values.
• Retrieved information from declare pages at node and thread level for fast processing.
• Worked on task creation based on the application and assigning them to the concerned user effectively and maintaining their status effectively.

Environment: PEGA PRPC 6.1, DB2, Microsoft Visio, Java, HTML

Confidential, Irvine, CA

Pega Developer

Responsibilities:

• Requirement Analysis and Design
• Design & Development of the Business Process Management (BPM) components that includes PRPC Flows, Business Rules for application flow.
• Design and develop Data Model, Class structure, Access Group, Process flow, Activities and UI properties.
• Customize CSR portals
• Creating quote request and sending the quote to the customer for approval.
• Build functionality to Create and send PDF to Contract generation system using SOAP service.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Design and develop User interfaces using Harness, Sections and Flow Action rules.
• Developed search reports using List view.
• Participated in creating validation rules.
• Used DB operations using RDB save, RDB Open, RDB list.

Environment: PEGA PRPC 6.1, DB2.

Confidential, Cambridge, MA

Pega Developer

Responsibilities:

• Issue reproducing and fixing
• Installing Environment 61sp1using Dartmouth Eclipse
• Replicating the customers’ issue in local environment
• Providing local changes, if possible
• Unit testing the Hot-fix. UI features like Dynamic Select, auto complete, and auto populate
• Worked on SLA’s worked on Email Correspondences and Service Email rules
• Worked on different types of Agents, Integration concepts: SOAP, Listeners

Environment: s: PRPC 5.5 SP1-PRPC 6.1 SP2, WebLogic.