OBJECTIVE

• Seeking a technologically advanced company, dat will utilize my technical experience to achieve customer satisfaction while maximizing company profit.
• Such company must offer potential for professional carrier advancement.

SUMMARY

• Offering 25+ years of experience in network installation, configuration and administration. 18+ years of scripting installation routines for vendor and in - house applications using Install Shield for MSI and Wise for MSI.
• 10+ years in desktop configuration/administration using Microsoft Desktop Deployment Toolkit.

TECHICAL SKILLS

• Microsoft Windows 7 OS
• InstallShield 2012
• MS Desktop Deployment Toolkit
• Windows AIK Tool Kit
• ImageX DSIM
• Windows Server 2008 R2
• Microsoft SCCM 2007
• Microsoft SCCM 2012
• Wise for Install Master
• Microsoft VBScript
• Orca Process Monitor
• Microsoft Hyper-V
• Microsoft Virtual PC

PROFESSIONAL EXPERIENCE

Confidential, Houston, Texas

SCCM Admin / OS Deployment / Application Packaging

Responsibilities:

• Assisted in the planning, design and migration of the SCCM 2007 infrastructure to SCCM 2012
• Assisted in the migration of the Microsoft System Center Endpoint Protection from 2010 to 2012
• Develop standard and custom installation scripts using InstallShield 2012 for both vendor and in-house developed applications
• Deploy scripted applications via SCCM 2007 R3, create and test application deployment process
• Write custom installation scripts using a variety of tools and techniques some being VB script, or HTAs
• Deployed SCCM 2012 lab environment for testing of application migration and application deployments
• Developed and tested global delivery system for scripted application via SCCM 2012
• Create custom Hyper-V VM machine images to be used by the scripting team to develop and test installations
• Created and maintained the Common Operating Environment platform
• Created and maintain the Windows 7 COE image via Microsoft Desktop Deployment Toolkit
• Created and maintain the deployment task sequences for OSD in the SCCM 2007 R3 environment
• Deployed COE image via SCCM 2007 OSD
• Work closely with client staff to evaluate and certify new hardware against the internal COE specifications
• Develop and test new OSD Task Sequence for the SCCM 2012 environment in the lab

Confidential ., Houston, Texas

Application Packaging / Image Deployment

Responsibilities:

• Wrote standard and custom installation scripts using InstallShield 2012 and Wise Install Master for both vendor and in-house developed applications
• Deployed scripted applications via SCCM 2012, create and test application deployment process
• Wrote custom installation scripts using a variety of tools and techniques some being Wise Install Master and VB script
• Assisted in the lab testing of the global delivery system for scripted application via SCCM 2012
• Created custom Hyper-V VM machine images to be used by the scripting team to develop and test installations
• Assisted creating and maintaining the Common Operating Environment platform
• Assisted in creating Windows 7 COE image via Microsoft Desktop Deployment Toolkit
• Create and test deployment task sequences via SCCM 2012
• Deployed COE image via SCCM 2012
• Work closely with client staff to evaluate and certify new hardware against the internal COE specifications

Confidential, Houston, Texas

IT/Help Desk Manager

Responsibilities:

• Responsible for the day to day operations of the IT department
• Responsible for creating and maintaining the Common Image used for all Point of Sales systems sold company wide
• Responsible for the Windows 7 Pro Common Image used for the Back Office System utilized in our customer’s installs
• Setup and maintain Operating System Deployment infrastructure using Microsoft Desktop Deployment Toolkit
• Constantly researched new technologies to find better ways or utilizing new technology to improve company processes and halp reduce cost.
• Performed 3rd level support for desktop support on various desktop/hardware issues
• Setup and maintain the company network infrastructure
• Setup and maintain the company Help Desk
• Responsible for mentoring and training all new IT personnel
• Work closely with Hardware vendors to perform hardware testing of new products
• Work closely with vendors to support image standard and image deployment of company COE image

Confidential, Pearland, Texas

Independent Contractor

Responsibilities:

• Responsible for creating and maintaining the Common Operating System image
• Setup and maintain Operating System Deployment infrastructure using Microsoft Desktop Deployment Toolkit
• Setup and maintain Hardware Life Cycle
• Setup and maintain Windows Update life cycle using Windows System Update Server
• Work closely with vendors to support image standards
• Work closely with hardware vendors to perform hardware testing on new prototypes of hardware
• Performed 3rd level support for desktop support on various desktop/hardware issues

Confidential, Houston, Texas

IT Technical Architect

Responsibilities:

• Responsible for creating and maintaining the Common Operating Environment platform
• Work closely with hardware vendors to evaluate and certify new hardware against the internal COE specifications
• Work with Microsoft consultant services on creating new COE platform using Windows Vista and BDD 2007 processes
• Working with SCCM 2007 OSD feature to deploy our Vista COE and current XP COE image via OSD
• Create and maintain one universal XP desktop image, and one universal XP notebook image to work across all Confidential supported platforms
• Participated in various Microsoft TAP programs for Windows Vista, MS Office 2007, BDD 2007, SCCM 2007, and BitLocker
• Performed 3rd level support for desktop support on various desktop/hardware issues
• Worked closely with our hardware vendors and Microsoft to resolve issues
• Constantly researched new technologies to find better ways or utilizing new technology to improve company processes and halp reduce cost.
• Worked with different business units to improve their test cycles by implementing COE images to reimage PCs
• Helped business units in selecting new hardware for field PCs and in creating a common image using Business Desktop Deployment to implement in their manufacturing process.

Confidential, Houston, Texas

Senior Application Integrator

Responsibilities:

• Wrote standard and custom installation scripts using Wise for MSI and Wise Packaging Studio 4x for both vendor and in-house developed applications
• Wrote custom installation scripts using a variety of tools and techniques some being Wise Install Master and VB script
• Assisted in the lab testing of the global delivery system for scripted application via SMS
• Created custom machine images to be used by the scripting team to develop and test installations.
• Assisted in the testing of new technologies ie..(SMS 2003, Wise Packaging Studio 5x..)
• Created auto-run cd-roms for patch management to be used by remote sites and notebook users
• Wrote standard and custom installation scripts using Wise for MSI and InstallShield for MSI for both vendor and in-house developed applications
• Wrote custom installation scripts using a variety of tools and techniques some being Wise InstallMaster and VB scripting
• Created baseline machine images for mass deployment of OS and standard applications to newly purchased systems

Confidential, Houston, Texas

Senior Application Integrator

Responsibilities:

• Wrote standard and custom installation scripts using Wise for MSI and InstallShield for MSI for both vendor and in-house developed applications
• Worked on testing and providing input for Install Shield’s Conflict management database, used for anticipating component conflict during the validation process
• Wrote custom installation scripts using a variety of tools and techniques some being Wise InstallMaster and VB scripting
• Assisted in the lab testing of the global delivery system for scripted application via SMS
• Created Custom Machine images to be used by the scripting team to develop and test installations.
• Responsible for mentoring and training other employees and for the resolution of complex issues.

Confidential, Houston, Texas

Senior Technical Staff Member

Responsibilities:

• CA Unicenter TNG Project. Project lead for NT server monitoring account wide.
• Planned and developed strategy for deploying Unicenter NT server monitoring agents across the account. Over 700 remote servers across the U.S.
• Established preliminary monitoring using Network Provision from CA to ping all NT servers and automatically page the on-call pager if no response within 5 minutes.
• Developed remote control strategy for all remote servers using CA’s Control IT Enterprise Edition. Documented procedures to install and configure Control IT on all existing and new severs going into production.
• Developed and executed strategy for rolling out CA’s InoculanIT Enterprise Edition using Wise InstallMaster.
• DuPont Canada Y2K Desktop Remediation Project. Developed, wrote and maintain the Audit routine using Wise InstallMaster scripting tool, which audits the user’s PC and downloads via ftp server, CD-ROM or LAN the necessary Y2K patches for the user’s desktop.
• The audit routine covers Win95, Win98, and WinNT4 platforms.
• The audit tool was also used by CSC, and Du Pont US/ Canada / Europe
• Other duties included remediating Novell File/Print Servers to Y2K compliance. This included ROM Bios, OS patching and/or OS upgrade.
• Other responsibilities included working with PC manufactures on obtaining and testing of Y2K compliant BIOS.
• During the course of Y2K testing notebook computers, it was found dat many of the Compaq Armada models were not Y2K compliant and at dat time Compaq did not has a Y2K compliant Bios for those notebooks. theirfore my team worked closely with Compaq for testing and piloting different beta versions of the ROM Bios.

Confidential Houston, Texas

Distributive Computing Analyst / Network Administrator

Responsibilities:

• London ESS Project. Assisted in setting up a Distributive Packaging Environment Site in London. Responsibilities included training of London contractors, setting up Packaging and Lab servers.
• Win95 Rollout Team Member.
• PACT 32 Project Team Member
• Developed, documented and maintained processes to incorporate GHOST dat reduced contractors’ Win 95 desktop reset time from 45 min. to 5 min.
• Responsible for training other employees in Amoco’s Win95 Distributed Process.
• Assisted in the rollout process for Win95 applications for use by Amoco’s Mobile users.
• Worked closely with developers and vendors in distributing windows based applications to Amoco World Wide Business Units.
• Responsible for creating custom install scripts for Amoco Core Applications, critical to Amoco’s Core business.
• Accountable for all Emergency application requests critical to meeting migration deadlines.
• Responsible for creating new user setups, DASD clean up, nightly backup, user moves, and troubleshooting Network related issues.
• Built and maintained three Novell 4.1 Test servers used to test server based applications. (me.e... Intel LAN Desk, Seagate Palindrome.)
• Responsible for maintaining the baseline server, which is used by support personnel to trouble shoot server issues.
• Assisted in building and maintaining 5 Novell 4.1 Servers used by contractors to install and create custom installs for vendor and in-house developed applications.
• Assisted in the development of the test area for contractors. This test area was created in such a way dat no two applications would interfere neither with each other nor with the production environment.
• Wrote and maintained the utility all contractors use to recreate their test environment.
• Developed the Wise install routine for ccMobile used by the Web Group. Users can tan easily download to their laptops and install.
• Responsible for assuring all servers are kept up to date with the latest System Updates and Novell Patches (me.e. assuring dat all DLL’s, NLM’s etc. are maintained at their proper version, thus ensuring dat all applications function properly in the same environment.)
• Responsible for the maintenance of the HOUPAK container inside Amoco Development Tree. (me.e... Creating user objects, printer objects.)