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Ms Dynamics Crm Developer Resume

Basking Ridge, NJ


  • Around 8 years of overall IT experience in Analysis, Design, Development, Testing and Deployment of various MS Dynamics CRM instances and Web - based applications using Microsoft Technologies wif excellent programming skills.
  • Worked in various Software Development Life Cycle (SDLC) development models such as Agile (SCRUM) and Waterfall Model.
  • Proficient in performing Implementation/Maintenance of MS CRM (2016,2015, 2013, 2011) using Microsoft Dynamics CRM SDK, Java script, C#.
  • Adroit in designing and customizingCRMEntity, Views,Forms, Ribbons rules, teams & queues, security roles, email templates, Site map editing.
  • Proficient in designing and deploying Plugins, Workflows, Custom Workflow assemblies, and Web resources in CRMto meet business process flow requirements.
  • Expertise in writing client-side programming using JavaScript for validating MS Dynamics CRM.
  • Proficient in front-end technologies such as HTML 5, CSS3, JQUERY, JAVASCRIPT and rendering AJAX features for building Rich Internet Applications (RIA).
  • Proficient in developing of custom WCF web services and interacting wif MS CRM database using web service methods.
  • Experience in consuming CRM APIs for development of custom API libraries for front end development and external service integration.
  • Extensive experience in normalization & designing database schema in SQL SERVER 2014/2012/2008 and writing SQL Queries, Stored Procedures, Joins, User-defined Functions, Views, Indexes and Triggers in Transact-SQL.
  • Well versed inintegrating CRM wif SharePoint 2013, MS Office Outlook 2010 client and other systems.
  • Skillful in developing reports using SQL Server Reporting Services(SSRS) and deploying teh reports in CRM and Data Migration and ETL tasks using SQL Server Integration Services (SSIS).
  • Worked on various architectural frameworks such as Client/Server Model, Model-View-Controller (MVC), Multi-Tier (N-Tier) and Service Oriented Architecture (SOA).
  • Worked on developing applications in .NET Framework using C#, ASP.NET (4.x/3.x), ASP.NET MVC (4.0/3.0), WCF, WEB API, XML, LINQ, JSON, Entity Framework, ADO.Net.
  • Knowledge on Design Patterns such as Factory, Singleton and Dependency Injection (DI).
  • Worked under test driven development and implemented unit testing using N-Unit frame work possess a commitment to quality. Worked on using incident management tools like JIRA.
  • Competent in using Microsoft Team Foundation Server (TFS) for Version Control and Source code maintenance.
  • Proactive, fast learner and easily adapt to meet teh needs of our massive growth and rapidly evolving business and environment.
  • Strong business expertise, can TEMPeffectively communicate wif a variety of business users and implementation teams in organizations, including management.


ERP Technologies: Microsoft Dynamics CRM 2016/365, 2015, 2013, 2011Other Technologies: HTML, CSS, PHP, Java Script, JQuery, XML, XAML, Fetch XML, JSON and ODATA

Programming Language: C#.NET, ASP.NET, MVC, VB.NET

SQL Server Technologies: WCF, WWF, SSRS, SSIS, SSAS and SQL Server Data Tools.

Data Base: MS SQL Server, MS-Access

Operating Systems: Windows 2007/08/XP MS DOS, UNIX GUI

Scripting Languages: Java Script, UNIX Shell Scripting, batch file scripting, JQuery, Angular.JS.

Designing Tools: Adobe Photoshop CS, Adobe Image Ready CS, Macromedia Flash, Rational Rose 2008


Confidential, Basking Ridge, NJ

MS Dynamics CRM Developer


  • Helped in implementing Microsoft Dynamics CRM 2016 online for Verizon and its various customers
  • Engaged stakeholders and drove end to end MS CRM implementations including design, development, configuration, deployment and operations.
  • Gathered requirements for on-premise CRM 365
  • Customized Sale module including leads, accounts, contacts, opportunities and related custom entities according to teh business process.
  • Develop interface and bridges using WCF SOAP/REST services between CRM 365 and existing enterprise applications
  • Built CRM 365 reports using Fetch XML and/or SQL queries.
  • Developed UI using jQuery and JSP for interactive cross browser functionality and complex user interface
  • Creating teh web Resource by using JavaScript ODATA query for writing and reading teh data from CRM Org on different events wifin teh CRM forms and fields.
  • Involved in migratingMicrosoft Dynamics CRM 2015 customization to CRM2016.
  • Collaborated wif several disciplines such as architects, developers, PM, vendors, stakeholders, business partners, data center ops, DBAs, Active directory domain administrators, network, exchange and security.
  • Provided Microsoft Dynamics CRM Application, industry, domain thought leadership, noledge transfer, guidance including but not limited to Best practices, dos and don'ts.
  • Ability to multi-task and prioritize depending on teh situation and ongoing needs of stakeholders.
  • Developing reports, charts and dashboards for specific business requirements.
  • Team foundation Server (TFS) is used for collaboration and version control.
  • Created and deployed custom workflows and workflow activities for MS CRM 2016 to update records, send notification email, and auto populate fields based on business requirements.
  • Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
  • Created and developed Microsoft Dynamics CRM Custom Web Pages (workflows, data migration, email integration, new web forms, and sitemap) to plug into out-of-teh box MS CRM Solution.
  • Integrated MS dynamics CRM wif SharePoint and Outlook.
  • Consumed third party application (Oracle application) web services to send CRM data to teh application.
  • Consumed and Exposed Dynamics CRM APIs for Custom API development.
  • Migrated some profiles from exchange on-premise to office 365 exchange online
  • Customize Dynamics CRM entities, create multiple forms (security based) on entities, add custom JavaScript on form events, and add web resources, navigation links to achieve teh business requirements.
  • Configuration of MS Dynamics CRM wif Microsoft Outlook 2016
  • Extensively involved in designing teh SSIS packages to export data from flat file source to SQL Serverdatabase.
  • Reviewed SOWs, deliverables, provided valuable feedback and ensured they met company quality and standards
  • Implemented Plug-Ins defining business rules and validating data.
  • Configured CRM settings to adapt security policies wifin different environments using security roles.
  • Created and customize reports in teh system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management

ENVIRONMENT: MS CRM 2016/365/2015, C#.Net, Microsoft SQL Server 2012, SSRS, SSIS, Java Script, CSS, HTML, WCF, SharePoint, MS Outlook

Confidential, Irving, TX

MS CRM Developer


  • Designed, developed and supported Microsoft Dynamics applications.
  • Involved in analyzing teh Business Process, Requirements gathering and Project Planning.
  • Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM, according to their business process.
  • Customized MS Dynamics CRM application based on teh business requirement.
  • Performed several client-side validations using JavaScript. Created Reusable Helpers for JavaScript and Plugins.
  • Work closely wif relevant teams internally to ensure alignment and coordination across operations as part of teh seamless implementation of existing and new systems Managing Implementations, Enhancements & Support for Roll outs.
  • Used LINQ to SQL for querying teh database and for data manipulation tasks.
  • Integrated MS CRMApplication wif SharePoint Application for Document Management.
  • Created organizations, business units, groups and their relationships.
  • Developed UI interface using HTML, Java Script, CSS, jQuery
  • Worked on setting up relationship between Business entities & Custom entities.
  • Design and customize CRM forms, ribbons, site map, workflows, Dialogue.
  • Worked on setting up relationship between System & Custom entities
  • Designed teh Front-end screens using C#, CSS and JavaScript.
  • Customized teh forms to extend teh functionality and to meet teh client requirements.
  • Design and Developed Custom Plug-in and workflows.
  • Developed plug-ins, created workflow activities consumed MS Dynamics CRM web services using CRMSDKand configured teh integration of MS Dynamics CRM wif existing website.
  • Developed Custom SSRS Reports and embedded into MS CRM Application under Custom Reports Category.
  • Customized Dashboards based on teh custom reports and charts created.
  • Used Advanced Find feature of MS Dynamics CRM 2013 and created multiple views of System entities
  • Responsible for Configuration of MSDynamics CRM wif Microsoft Outlook 2013.
  • Implemented Restful services for client-side validations using Java Script.
  • Customized Workflows and Plugins for automated processes based on teh requirements from different departments to increase visibility and efficiency.
  • Developed Custom Service to provide extended functionalities to teh common methods of CRM using WCF and CRM Web Service.
  • Code review of plug-in and custom Asp.net MVC Application.
  • Analyze teh requirement and do Important level and Low level architectural design.
  • Responsible for application code and version control using TFS.
  • Involved in Development, Unit Testing and Integration Testing of most of teh critical modules in this Project.
  • Created various SQL reports/CRM SQL reports for required Deal, Repetitive wire (SSI) and CounterpartyMaintenance application.

ENVIRONMENT: MS CRM 2013, C#.Net, Microsoft SQL Server 2012, HTML 5, Jira, SSRS, SharePoint 2010

Confidential, Nashville, Tennessee

MS Dynamics CRM consultant


  • Involved in Customization of tools to customize system components such as forms, views, entities, attributes, relationships, and entity mapping.
  • Designed and implemented Microsoft CRM Architecture, wif gathered requirement.
  • Analyzed and identified solutions, entities and fields wif parent and Child relationship, and pushing them in to different level.
  • Created plug-ins for data integration and efficient improvement.
  • Adjusted report heritage wif team using out of box CRM Workflows and Dashboards.
  • Costumed ribbon buttons and icon images for butter GUI experience.
  • Customized Workflows and Plugin for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
  • Integrated data from customized entity form to web services, using HTML, J Query and AJAX.
  • Created and customize reports in teh system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management
  • Maintained reports on system performance metrics.
  • Used Advanced Find feature of MS Dynamics CRM and created multiple views of System entities.
  • Tested teh system and provided CRM end user training for case and service managements for department staff.
  • Design and develop enhancements as needed.
  • Perform Integration/Functional testing.
  • Architected teh system to work for teh enrichment of leads wifin Microsoft Dynamics CRM online using teh plugin for teh Lead entity.
  • Created campaigns and quick campaigns for teh Marketing Lists.
  • Written teh JavaScript code for teh solution package which in turn calls teh JSP page.
  • Created teh solution package and maintained teh customized solutions package.

ENVIRONMENT: MS CRM 2011, C#.Net and Microsoft SQL Server 2008 R2, Visual Studio 2010


Jr .Net Developer


  • Performed analysis, design, and development and testing of teh application.
  • Involved in requirements gathering, functional and technical specification of teh product.
  • Designed teh application using an MVC 3.0 (Model View Control) Architecture dat promotes a clear separation of teh presentation, business logic and data access tiers
  • Used Razor Views to enable fast coding workflow and quickly integrate server code into HTML mark-up wif a minimum of keystrokes
  • Created Html Helpers in order to reduce teh amount of tedious typing of HTML tags
  • Developed different User controls which inputs teh data and display teh data for teh web applications using C# .NET, and ASP.NET.
  • Designed Graphical User Interface (GUI) using Layout Pages, HTML, JavaScript, CSS classes and Custom Controls.
  • Implemented a data access layer architecture using LINQ to perform queries and call stored procedures.
  • Developed stored procedures, views and triggers for data manipulation, ensuring set up relations includes indexing, constraints, and foreign keys.
  • Worked on Microsoft Team Foundation Server for version control, individual task status and Database server project.

ENVIRONMENT: MVC 3.0, vs2010/2008, ASP.NET4.0/3.5, Web Services/WCF, SQL Server 2012, MS Access, JavaScript and XML, Entity framework


Programmer Analyst


  • Involved in initial requirement gathering
  • It was 3-Tier Architecture Web Application developed using ASP.NET
  • Worked in User Interface layer, Business Logic layer, Data Access layer wif teh SQL Server.
  • Played an active role in analyzing, documenting and designing teh application
  • Creating ASP.Net web pages using C#.
  • Worked wif Master Pages and Cascade style sheets (CSS) for teh web pages.
  • Worked on Java Script for Client-Side Validation
  • Used Web Services to access data from teh Remote Application.
  • Created DTS packages for data transformation process
  • Used Customized Exception handling class in each layer wif event logging
  • Creating .Net assemblies using C#
  • Wrote Stored Procedures, Functions and Triggers using SQL Server.
  • Performed unit testing on each module developed

ENVIRONMENT: ASP.NET, ADO.NET, Web Forms, Web Services, SQL Server 2008, HTML, DHTML, CSS, JavaScript

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