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Salesforce Developer Resume

Reston, VA

SUMMARY

  • Over 8+years of experience working in IT projects with experience in full Software Development Lifecycle and 7+ years of experience in implementing CRM solutions on SFDC.
  • Experience in Sales cloud and Service cloud.
  • Implementation and Integration experience using Web service with SOAP & REST API’s.
  • Expertise in SFDC Administrative tasks like creating Profiles, Roles, OWD, Field Dependencies, Custom objects, Page Layouts, Validation rules, Approvals, Workflow rules, Security and sharing rules, Delegated Administration, Tasks and actions, Public Groups, Queues.
  • Experienced in Developing Triggers, Batch Apex, Scheduled Apex classesand Visual force pages.
  • Worked with Dynamic Apex to access SObjects and Fields to describe information, executed dynamic SOQL, SOSL and DML queries.
  • Hands - On Experience in Implementing Sales Cloud, Service Cloud, Chatter, Marketing, Customer Portal and Partner Portal and recommended solutions to Improve Business processes using Salesforce CRM.
  • Experience in Administration, Configuration, Implementation, Lightning, and support experience with Salesforce platform.
  • Strong understanding of CRM Business processes like Forecasting, Campaign, Lead, Order, Account and Case Management.
  • Experience in working with Developer Toolkits like Force.com IDE, Force.com Ant Migration Tool, Eclipse IDE, Mavens.
  • Worked on Production requests for Salesforce.com on Service cloud, Sales cloud, Marketing cloud, Apttus CPQ, Managed Packages.
  • Gained Hands-on experience in Lightning Connect to access the real-time data from third party system by using external objects in salesforce.
  • Extensively worked on Salesforce.com Environments, which includes creation of Sandboxes and Configuring connections between Production and Sandbox Environments.
  • Experience in Front-end Technologies like HTML, CSS, HTML5, CSS3 and AJAX.
  • Apex and Visualforce page Development with JQuery and Java Script to avoid hitting Salesforce Limitations (Governor Limits) in Development Activities to fulfill Clients Requirement.
  • Knowledge on Lightning App Builder, Lightning components and Process builder.
  • Experience in Agile Methodologies and following the Sprint cycles for successful completion of the deliverables.
  • Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
  • Proficient in working on Custom Logics using Apex in Development of Apex Triggers, Batch Apex.
  • Coordinating Offshore with the Remedy/ALM Defects on the Phase Wise Development in the way of building the Stand-alone Application.
  • Experience in creating Business Requirement Documents (BRD) and Conducted GAP and Risk Analysis and made recommendations in the implementations certain features
  • Experience in Data migration tools - Apex Data Loader, Workbench, Excel Connector, Import Wizard, SFDC Data Export, Mass Delete etc.
  • Functioned in conducting Joint Application Development (JAD) sessions with SMEs, End-users, QAs, Developers and other investors for customer interviews, project meetings, and walkthroughs.
  • Extensive experience in gathering Business/Functional user requirements, creating Use Cases as per Agile/Scrum environment.
  • Involved in different stages of SDLC life cycle including Requirement gathering, Analysis, Estimation, Design, Development, Enhancements, Testing, Deployment and Production support.

TECHNICAL SKILLS

Salesforce.com: Apex, Visual force, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Formulae, Validation Rules, Static Resources, Components, Reports & Dashboards, Batch Apex, Governor Limits, Communities, AppExchange, Salesforce.com Chatter, Roles & Profiles, Lightning Components, Lightning Process Builder, User Management, Case Management, Data Management, Opportunity Management, Campaign Management, ChangeSet and Continuous Integration Deployment, Lightning Components, Lightning Process Builder.

Languages/Methodologies: Apex, Visualforce, C, C++, C#, XML, UML, HTML5, CSS3, JavaScript, JQuery, Agile, Waterfall model, Multi-tenant Cloud Architecture, Java, J2EE, Single-Sign-on

Technologies: Force.com, Salesforce.com, Salesforce1, AJAX, Web Services, SOAP, REST, WSDL, Oracle Fusion Middleware(FMW) Integration, Informatica Cloud Integration, SaaS,PaaS, IaaS, Cloud Platform

AppExchange: Adobe EchoSign, DocuSign, Grid Buddy, SFDC Rapport Module, SFDC Rainking Integration

Databases: Oracle 11g, MySQL, SQL server 2008/2012

Tools: and Utilities: Import Wizard, Apex Data Loader, Force.com Eclipse IDE, Force.com Migration with ANT, Change Sets, Visual Studio 2010/2012/2013 , Visual Studio Team Foundation Server(TFS), Microsoft Testing Manager, ETL Informatica, GitHub, CI, Jenkins, Workbench, Manvensmate, Developer Console, SOAP UI and POSTMAN

Operating Systems: UNIX, Windows XP/ 7, Mac

PROFESSIONAL EXPERIENCE

Confidential, Reston, VA

Salesforce Developer

Responsibilities:

  • Worked collectively in Implementing Service Clouds Solutions for better design in the Project.
  • Customized over 200+ User Roles/Profiles for 25000 Active users for setting up Standard and Custom object Access, Field-level Security, OWD, Permission Sets, Sharing Settings, Record Types
  • Hands-On Experience in Apex for Implementing Triggers, Custom controllers and Controller extensions, Batch Apex, Web-Service for functional needs of the application.
  • Implemented Web-to-case and Email-to-case functionalities.
  • Deployed Meta data API files from one Sandbox to Production using Force.com IDE tool, Change Sets and Eclipse IDE.
  • Created various Scheduled and Batch apex jobs based on the business requirements.
  • CreatedVF Componentsused repeatedly in VF pages to reduce the redundancy.
  • Optimized existing Apex classes and Triggers to be within Governor Limits and Improved its Test Coverage for Deployments.
  • Integrated Salesforce Applications with Oracle using SOAP API.
  • Developed Lightening components with Aura framework.
  • Implemented Knowledge, Live Agent and Case Management set up within Service Cloud.
  • Worked on Wave Analytics cloud for uploading Large Data sets and Lenses.
  • Providing the Test Cases to QA’s of existing developed application.
  • Created Reports, Dashboards and Custom Report Types for Business Analysis.
  • Worked on Data remediation whenever it is needed in the production with no down time in the application.
  • Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
  • Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
  • Used SOQL and SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Configured Analytical Snapshots to dump the data on a regular basis for sales performance and lead generation statics.
  • Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, Email Services, HTML, Web Services, WSDL, SOAP.

Confidential, Dallas, Texas

Salesforce Developer

Responsibilities:

  • Worked Extensively with Salesforce.com internal instances like Org62, Support-force, GUS and People force.
  • Served as SME for the Team and worked collectively in Implementing Sales/Service/Marketing Clouds Solutions for better design in the Project.
  • Customized over 200+ User Roles/Profiles for 25000 Active users for setting up Standard and Custom object Access, Field-level Security, OWD, Permission Sets, Sharing Settings, Record Types
  • Hands-On Experience in Apex for Implementing Triggers, Custom controllers and Controller extensions, Batch Apex, Web-Service for functional needs of the application.
  • Implemented Web-to-case and Email-to-case functionalities.
  • Deployed Meta data API files from one Sandbox to Production using Force.com IDE tool, Change Sets and Eclipse IDE.
  • Created various Scheduled and Batch apex jobs based on the business requirements.
  • CreatedVF Componentsused repeatedly in VF pages to reduce the redundancy.
  • Optimized existing Apex classes and Triggers to be within Governor Limits and Improved its Test Coverage for Deployments.
  • Experience in Implementing Sales Cloud and Quote (CPQ) with Apttus and Setting up the Products and Pricing related to Quotes and Quote Line Items.
  • Experience with Quote Creation and Quote Approval ProcessIntegrated Doc sign composer and Apttus contracts for submission by agents.
  • Developed NetSuite customizations using NetSuite's JavaScript API and SuiteCloud platforms(SuiteScript, SuiteTalk, and SuiteFlow)
  • Initial implementation, general setup, NetSuite features / CRM and ERP side.
  • Integration between NetSuite and third party application.
  • Integrated Salesforce Applications with Oracle using SOAP API.
  • Plan Review and revise configurations and customization of Netsuite to meet companies evolvingneeds.
  • Developed Lightening components with Aura framework.
  • Implemented Knowledge, Live Agent and Case Management set up within Service Cloud.
  • Worked on Wave Analytics cloud for uploading Large Data sets and Lenses.
  • Providing the Test Cases to QA’s of existing developed application.
  • Created Reports, Dashboards and Custom Report Types for Business Analysis.
  • Worked on Data remediation whenever it is needed in the production with no down time in the application.
  • Created internal structures in Netsuite based on business requirements, for internal and client accounts
  • Used SOQL and SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Configured Analytical Snapshots to dump the data on a regular basis for sales performance and lead generation statics.

Environment: Saleforce.comOrg62, Lightning, SOSL, SOQL, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, ETL tools, Eclipse IDE Plug-in, Windows XP

Confidential, NY

Salesforce Developer

Responsibilities:

  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. Closely worked with other SalesForce.com consultants while implementing the solutions for the needs of organization.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects. Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
  • Developed various Apex classes, Controller classes and apex triggers for various functional needs in the application. Used Force.com Eclipse IDE for developing Apex Pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments.
  • Worked on Sharing Rules based on Role Hierarchies and created manual sharing for accessing records. Worked on different things like Components,Custom Settings, Sites and Static Resources, Debug logs and System Log.
  • Worked on various salesforce objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards
  • Experience in developingSalesforce.comcustom objects and work-flow business rules.
  • Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. Developed and configured various custom reports and report folders for different user profiles.
  • Developed and implemented both the time dependent and time independent workflows as per the requirement. Developed and deployed Workflows and approval process wherever necessary. Created profiles, roles and implemented object level, field level and record level security.
  • Involved in Lightning Sync Outlook Integration with Salesforce in order to Sync Contacts and Events from Outlook.
  • Evaluated Data entry, import processes and ensure proper Data quality standards exist for the Salesforce.com application. Created multiple visual force pages for various requirement needs. Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users. Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
  • Administered and monitored the company’s Salesforce CRM application.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component &Controllers), Workflow& Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Email Services, Eclipse IDE Plug-in, Windows Vista.

Confidential, San Rafael, CA.

Salesforce Developer

Responsibilities:

  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various Standard/Custom objects of Salesforce.com (SFDC) and other platform-based force.com API, and Web Services.
  • Implemented Case Management by creating record-types specific to the user groups, assignments rules, Escalation rules, Case templates, workflow rules and actions, etc.
  • Developed Visualforce pages, Visualforce custom components, and Portal pages used JavaScript for validation.
  • Used XML based Web Services using SOAP/WSDL for common interface across all internal and external application and users.
  • Worked with Informatica ETL team for creating Data mapping for source and target (SalesForce) systems.
  • Developed UI usingCSS, HTML tags, Visual Force componentsand usedJavaScriptfor front-end validation.
  • Build Visualforce pages for different portals using Apex, HTML, and CSS.
  • Worked on Force.com Explorer for querying Salesforce database using SOQL &SOSL queries and Data Loader for data migration, insert, update, and bulk import or export of data.
  • Synchronized master product list, eliminated dual entry, enhanced agility between SAP and Salesforce using Informatica on-demand.
  • Worked with GIT version control systems to keep the history of developed files and involved in Code review board to maintain standard of Apex code.
  • Worked on Process Builder in Automating High value business Opportunities and creating processes by collaborating with different business teams.
  • Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from applications.
  • Created Support Pages for end users using HTML, JQuery, JavaScript, and Visual Force.
  • Worked on the Eclipse IDE with Force.com plug-in environment for writing Business logic in Apex Programming Language, testing and deploying.
  • Involved in various stages of Software Development Life Cycle (SDLC) including experience in Integration of Sales force with other systems using Apex Web services WSDL and outbound messaging
  • Release Management, conducting UAT (User Acceptance testing) in multi-location offshore environment-making code changes through ‘build’ process, automating configurations using scripts.
  • Developed Custom Reports&Dashboardsto better assist folder to provide report accessibility to appropriate personnel.
  • Worked onUnit testing,for the customizations and developments done during the project.
  • Deployed the code to theProductioninstance afterUAT through Force.com IDE and change sets.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layouts, ETL Tool (Informatica On Demand), Email Services, HTML, Web Services, WSDL, SOAP.

Confidential

Salesforce Administrator

Responsibilities:

  • Worked closely with product management teams to strategize design solutions, produced navigation flows and prototypes.
  • Instrumental role in the development of Hi-fidelity prototypes using HTML, HTML5.
  • Designed the user interface and navigation for the whole web application using XHTML, XML.
  • Created cross-browser compatible and standards-compliant CSS-based page layouts using CSS margin, CSS padding, CSS table, Pseudo classes, Pseudo elements and CSS behaviors in CSS and CSS3 Background, CSS positioning, CSS3 text, CSS3 border.
  • Designed animated icons, vector images, banners, templates and presentations with the help of Macromedia Flash MX and ActionScript 2.0
  • Created client-side validation tool using JavaScript.
  • Created Test Plans for Unit Testing and System Testing.
  • Involved in supporting the User Acceptance Testing for the first implementation.
  • Devised optimal Human Computer Interactions by minimizing dialogue and reducing ambiguity in various project screens.
  • Drafted usability evaluation as needed in planning, preparation, and follow up so that, each design iteration was evaluated effectively, and at the correct time.

Environment: HTML, XHTML, DHTML, CSS, JavaScript, jQuery, Macromedia Flash MX and ActionScript 2.0.

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