PROFESSIONAL SUMMARY

• Over ten years of IT/Finance consulting experience in project coordination, business analysis and application development. Responsibilities include infrastructure platforms, third party vendor implementation, integration and system performance, release management, reporting, data analytics and continuous process improvements.
• Business Objects/Crystal Reports - Hyperion Essbase - JDEdwards Microsoft Office - COBOL - PeopleSoft GLP Enterprise Content Management (ECM) - EDI/EDT - SAP ReconNET /AssureNET GL - SQL - Metavante Insight (FIS) FISERV/Jira - Planview Quickbase SharePoint - AS400

PROFESSIONAL EXPERIENCE

Confidential, Northbrook, IL

T Project Manager / Sr.IT Business Process Analyst III

Responsibilities:

• Lead project teams to analyze business needs and ensure delivery of end process improvements which include developing project plans wif risk mitigation strategies, communicate project status to senior management, facilitate buy-in and approval from stakeholders and sponsors, and ensure management and training for specific processes are transitioned back to teh business after project completion.
• Work wif department managers to understand, document and identify opportunities for modifying, automating and streamlining processes and make business case recommendations to senior leadership based on analysis, forecasting and trend data.
• Develop metrics and reporting tools dat can be used to measure TEMPeffectiveness and efficiency of processes or systems
• Perform financial analysis and reports on various projects
• Analyze, model and document requirements to reconcile current process issues and enhance systems for future business needs.

Confidential ., Libertyville, IL

Sr IT Project Analyst (Consultant) - IT Ops Release Management

Responsibilities:

• Worked wif FIS to update weekly JIRA reports to current VCI JAMA systems to maintain release dates and hot fixes
• Maintained Quickbase application for functional and operational system deployments and approvals
• Worked wif applications such as JAMA to capture and close out defects, HP Service Manager to assign requests to various teams and approved files to move through system environments, and created reports and Visio diagrams
• Assisted in tracking costs and performance, service levels, resource time reporting, and other metrics using SAP Business Objects reporting to ensure program and sub-project goals and objectives are met
• Managed multiple projects in teh following areas during cloverleaf project initiative:
• Infrastructure - requirements and data gathering, meeting minutes, Visio diagrams, financials, documentation, work in conjunction wif Operations team to gather requirements for hardware and software requests for environment builds
• Vendor Implementation - data gathering, vendor communication, level setting and timelines
• Integration - meeting facilitation and minutes, assignment of files being sent to developers, analysts and third party vendor, weekly reporting
• System Performance Engineering (SPE) - weekly analysis reporting, meeting facilitation and minutes
• Maintained project management software and tools (e.g., Microsoft Project, SharePoint, Planview, FIS) to ensure dat project statuses were communicated to all levels of management and business teams
• Assisted in teh implementation of Planview, a web based software package used to facilitate demand capture, portfolio, project and resource management, and portfolio, reporting, user training, documentation and dashboard customization
• Documented objectives, requirements, produced and maintained diagrams of business processes and system workflows
• Assisted in Agile framework (hybrid) for scrum, lean and QA testing for documented processes

Confidential, Chicago, IL

Technical IT Business Analyst (Consultant)

Responsibilities:

• Worked wif clients and business teams to gather and write requirements of accounting principles, investment transactions and market values in investing
• Developed, generated and formatted reports using Crystal Reporting XI
• Coded data in Cobol, SQL and mainframe programs to write business requirements for client reports
• Conducted user acceptance testing of reports to ensure dat data and reports met client’s requirements

Confidential, Rosemont, IL

Senior IT Business Analyst (Consultant)

Responsibilities:

• Served as a Subject Matter Expert(SME) in teh conversion of FISERV to Metavante Insight (FIS) system on projects, initiatives, and dashboards impacting Core systems
• Researched and analyzed business systems and user needs to support maintenance and enhancement requests including product/functionality setup, testing and development of policies and procedures
• Provided application support to business inquiries to troubleshoot issue and identify business solutions
• Managed user access request process for core systems including role definition, user setup and periodic audits and permission in systems such as Metavante Insight (FIS), FISERV, INVESCO, and additional proprietary systems dedicated to Confidential

Confidential, Mettawa, IL

Senior Financial Systems Analyst

Responsibilities:

• Loaded monthly PeopleSoft GL, fixed asset balances, maintenance, and deactivation of accounts to produce statistical analysis of monthly reconciliation data using USGAAP and IFRS data
• Maintained user profiles and security of users, administrators and super users wifin AssureNET GL
• Conducted user training to over 400+ users in teh US, Canada and United Kingdom as well as mentor new international GFO team and summer interns on process and procedures wifin FIS
• Produced test scripts and conducted user acceptance testing (UAT) for all users for AssureNET GL
• Provided system support for end users, developed procedures, created and updated training manuals, reference guides and policies for new and current users to follow SOX regulations during system implementation and enhancements
• Worked wif FIS and HTS analysts to perform software enhancements and upgrades
• Ran and built reports in AssureNET and ReconNET, as well as customized adhoc Crystal reports in SAP Business Objects for management